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City Express by Marriott Mazatlán
Av. Del Toreo No. 91, Fracc. El Toreo, Mazatlan 82120 Mexico
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Avg. $121 /night, 10/10 - 10/11
$191
per night
$153
per night
$114
per night
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4.0
#21 of 106 hotels in MazatlanLocation
Cleanliness
Service
Value
City Express Mazatlán sits just three blocks from the Mazatlán pier. It’s the perfect place to stay, whether you’re here on vacation or business. City Express hosts guests from all over the world because of our close proximity to the Mazatlán International Convention Center. Hundreds of conferences, expos, and events are held at the conference center each year. Nicknamed the “Golden Zone,” Mazatlán is a popular tourist destination for several reasons. Downtown is packed with lively cafes, bars and restaurants. There is also a lovely seaside promenade, miles of golden beaches and blue lagoons. The sunsets from the pier are spectacular. Of course, spending time on Mazatlán’s many beautiful beaches is a must. There are many to choose from, including Playa Camarón Sábalo, Playa Venados and Playa Olas Altas. Stay at City Express Mazatlán, and enjoy the natural wonders of the Mexican Paficic coast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Banquet room
Meeting rooms
Photo copier / fax In business centre
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Room features
Blackout curtains
Air conditioning
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Flatscreen TV
Hair dryer
Private bathrooms
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Green
Languages Spoken
English, Spanish
Location
Av. Del Toreo No. 91, Fracc. El Toreo, Mazatlan 82120 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Gen Rafael Buelna Airport
22.1 km•
See all flights
Car Hire
19 Restaurants
within 0.5 kilometers
3 Attractions
within 0.5 kilometers
470Reviews7Q+A3Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Detailed Reviews
this hotel is a great bargain! i would recommend staying here if you are driving to, or through mazatlan. it is a straight shot from the highway (after the bridges are finished being built) and about 1k from the malecon (also a straight shot). my husband and i always stay here when passing through the city. you get a nice clean room, free water, free internet, and a free breakfast. (fresh fruit and yogurt, coffee, juice, sweet rolls, and the makings for a ham sandwich.the rooms are small, but that is no problem. we stayed there last night and paid only 52 dollars! there is a good taco restaurant down the street, and a shopping center for all your needs next door. you can't beat it.
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Date of stay: December 2011Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cityexpress Mazatlan Ventas Gerencia, Propietario at City Express by Marriott Mazatlán
Responded 3 Feb 2022
Thank you for your comments, we hope to see you again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
$900 pesos a night, the room was brand new, clean, and well appointed. not yucky or run down. it is not a 'resort. no pool. but it had a complimentary breakfast and fitness facility. There is nothing wrong with this particular hotel. I'd be willimg to try other "city express" or "express junior' outlets. it's a chain in mexico. very nice. Nothing bad to say.
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Date of stay: February 2014Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: I believe they are all the same.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlen C, Guest Relations Manager at City Express by Marriott Mazatlán
Responded 20 Feb 2014
Dear Guest, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Mazatlan did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super amables!!! Very helpful and very clean. I would recommend to anyone . Is not far from beach. Close to many places. And beds are very clean and comfortable. Front desk people are amazing. Is my second stay here and have no complaints
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Review collected in partnership with this hotel
Date of stay: September 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cityexpress Maz... F, Director de Recepción at City Express by Marriott Mazatlán
Responded 12 Sept 2019
Dear guest, we welcome your comments, we are glad you enjoyed your stay at our Hotel. We invite you to stay with us on your next visit to the city . Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked the hotel on-line...rate quoted was $63.19. When we arrived, they wanted to charge us $1182 MXN(approx. $100 USD) So, we left & went someplace else. Well, lo and behold they billed my credit cared $1182 MXN. Working on it now. Bad front counter service. Not helpful at all. BEWARE!!!!!
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Date of stay: April 2013Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ControlCalidad, Guest Relations Manager at City Express by Marriott Mazatlán
Responded 23 Apr 2013
Dear Guest, Thanks for contacting us, we want to apologize for what happened with your reservation Rest assured that timely followed this case and talk to the people involved for it not to happen. We appreciate you taking the time to tell us your experience. We us the opportunity to have their presence in future occasions. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suzanna the tour guide really had the audacity to shame my family and i as we traveled the city with her. She is annoying as fck and will not shut the fck up for sht! Never again. We are bi lingual and she more than likely was not aware of that as she would talk down on us in spanish. Stupid btch can kick rocks.
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cityexpress Mazatlan Ventas Gerencia, Propietario at City Express by Marriott Mazatlán
Responded 3 Feb 2022
We are sorry for what happened. hotel does not have tour guides
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel accommodates more of the local tourists. Unless you speak Spanish, communications will be an issue. Walls are literally paper thin. You can hear the guy next door taking a leak and flushing. You can hear conversations, and the constant moving of the chairs. The beds are not comfortable. There is no information for tourist type tours. If you ask the staff they can not recommend or even know what you are talking about if you mention one.
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Date of stay: April 2018Trip type: Travelled with family
Room Tip: No room is in a good location.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cityexpress Maz... F, Director de Recepción at City Express by Marriott Mazatlán
Responded 8 Oct 2018
We're sorry you did not enjoy a good experience. For our part, we will do everything possible to solve the problem you have mentioned. Thanks for your opinion.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
City Express satisfied my need for an easy accessible hotel for a one night stay. It's a modern, somewhat spartan hotel. Clean rooms and guarded parking. Front desk staff English excellent and efficient check in. Standard of hotel is a notch down from say a Hampton, but for just an overnight in retrospect a good choice. Would stay again.
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Date of stay: January 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cityexpress Maz... F, Director de Recepción at City Express by Marriott Mazatlán
Responded 8 Oct 2018
Dear guest, Thank you for contacting us, it is a pleasure for us that you have given us the opportunity to receive it and make you feel at home, it is pleasing to know that our hotel met your expectations of service and comfort. We wait for you in any of our Hotels Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here two different times on this trip:
This was a nice convenient place to stay just to overnight in MZT before heading south. The experience interacting with the staff was perfect and it was refreshing to be in such a nice clean air conditioned building. I was surprised by how spacious a simple room was. That was a bonus! The free continental breakfast was ok, nothing to write home about. I'm a vegetarian and came prepared to add to what they had to offer :-)
It was interesting to see a Recyling station in the dining room area too.
I didn't realize how close we were to the Malecon and to other amenities...very cool.
This was a nice convenient place to stay just to overnight in MZT before heading south. The experience interacting with the staff was perfect and it was refreshing to be in such a nice clean air conditioned building. I was surprised by how spacious a simple room was. That was a bonus! The free continental breakfast was ok, nothing to write home about. I'm a vegetarian and came prepared to add to what they had to offer :-)
It was interesting to see a Recyling station in the dining room area too.
I didn't realize how close we were to the Malecon and to other amenities...very cool.
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Date of stay: November 2014Trip type: Travelled with friends
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from marlen c, Guest Relations Manager at City Express by Marriott Mazatlán
Responded 10 Apr 2015
Dear Guest, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juan Jose was a remarkable guide showing us the entire town from the sea to the Golden district. Very informative. Great value for the money! What a transformation has taken place since I last visited. Especially enjoyed the Cathedral! Beautiful!!
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Date of stay: January 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cityexpress Maz... F, Director de Recepción at City Express by Marriott Mazatlán
Responded 5 Feb 2019
Good day, We appreciate your comments and happy that you had an excellent travel experience, hoping to see you soon I remain at your service Cordial Greetings General Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Don’t expect much and you wont be disappointed. Comfy bed, cold shower, rubbish breakfast off cardboard plates and plastic cutlery.
Strange that all the good reviews are from people who have only ever done one review. Surely not by the hotel management themselves? You decide.
If you want a cheap basic hotel then fine but don’t expect much and don’t take your friends or family.
And they didn’t send me the bill by e mail as promised
Strange that all the good reviews are from people who have only ever done one review. Surely not by the hotel management themselves? You decide.
If you want a cheap basic hotel then fine but don’t expect much and don’t take your friends or family.
And they didn’t send me the bill by e mail as promised
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Date of stay: April 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cityexpress Maz... F, Director de Recepción at City Express by Marriott Mazatlán
Responded 8 Oct 2018
We're sorry you did not enjoy a good experience. For our part, we will do everything possible to solve the problem you have mentioned. Thanks for your opinion.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sorry, don’t know. Call the hotel direct. The front desk staff I dealt with spoke excellent English.
Buen día, el agua de la alberca está a temperatura ambiente
Yo viaje en temporada alta en agosto y pague 2400 pesos por una habitación para 4 personas e incluye el desayuno. Busque el hotel que tuviera habitaciones disponibles en ese momento y las más económicas y el resultado fue el City express.
PRICE RANGE
$114 - $142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city express mazatlan hotel mazatlan
FORMERLY KNOWN AS
City Express Mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
110
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingCITY EXPRESS BY MARRIOTT MAZATLÁN | Hotel Reviews & Price Comparison (Mazatlan, Mexico) - Tripadvisor
Frequently Asked Questions about City Express by Marriott Mazatlán
Which popular attractions are close to City Express by Marriott Mazatlán?
Nearby attractions include Mercado Verde (0.4 km), Escape Rooms Mazatlan (0.4 km), and Ortopedia Mazatlan (0.4 km).
What are some of the property amenities at City Express by Marriott Mazatlán?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at City Express by Marriott Mazatlán?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at City Express by Marriott Mazatlán?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at City Express by Marriott Mazatlán?
Yes, free parking is available to guests.
What are some restaurants close to City Express by Marriott Mazatlán?
Conveniently located restaurants include Todos Santos Mariscos Bar, Aca Los Charros, and La Parrilla Express.
Are there opportunities to exercise at City Express by Marriott Mazatlán?
Yes, guests have access to a pool and a fitness centre during their stay.
Does City Express by Marriott Mazatlán offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at City Express by Marriott Mazatlán?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to City Express by Marriott Mazatlán?
Many travellers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (5.6 km).
Is City Express by Marriott Mazatlán accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.