Mexico Mansion
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Mexico Mansion

Traveller (56)
Pool & Beach (34)
Room & Suite (11)

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About

5.0
#1 of 8 villas in Acapulco
5.0 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
5.0 of 5 bubbles
Value
Why pay $10 per drink and $75 for dinner at a restaurant or hotel, when your butler will serve you drinks in your 2 private pools and dinner in one of several ocean view dining rooms. We buy your food and drinks at Walmart and Costco, so you save big bucks; and with the Peso SO cheap, it's like getting a 40% added discount!The Mexico Mansion is one of Acapulco’s largest and most prestigious properties. The spectacular bay and ocean views from every angle of this 20,000 square foot palace have impressed celebrities and athletes from around the world. Your personal cook, will prepare your gourmet meals either from our extensive house menu, or customize your menu to suit your individual tastes. Enjoy an evening walk to the heart of Acapulco's beach bar district. No need to rent a car, as taxis are very inexpensive. All of this value priced. Perfect For Bachelor parties, couples vacations, weddings and family reunions.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Hot bath
Spa
Non-smoking hotel
Butler service
Laundry service
Room features
Room service
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
Trendy
65Reviews1Q+A11Room tips

Reviews
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Detailed Reviews
Donny wrote a review Jan 2020
5.0 of 5 bubbles
The Mexico Mansion is truly a magnificent spot. From breathtaking views to majestic rooms, this place has it all. The owner, Steve, was there to welcome us and he even provided a welcome present. He also helped out with activity suggestions and helped arrange transportation. The two pools were pristine with great views overlooking the bay. The rooms were all air-conditioned with many of them having balconies. The entire staff learned every one of our names, made special requests for food and drinks, even drove us around in their own cars for small errands and shopping.
I am not very good at writing reviews, in fact, this is the first one that I have done but this place certainly deserves it and the 5 star rating that we all gave it. Thanks again to Steve and the entire staff.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pierre wrote a review Mar 2020
5.0 of 5 bubbles
5 Star experience from the time we arrived until we left. I though it was a seen from a movie when we were greeted outside with cold water, beer, and towels. Me and 10 of my friends booked this place for my Birthday and each one of us were very happy and in awe of the Mansion and the service. Most of my friends never left the Mansion until we left due to having such a good time there. The staff is highly trained in customer service and had a smiling face while treating us like royalty. The food was delicious, and the drinks keep coming. The Mansion is very clean and well maintained. The owner Steve is very professional and stayed in constant contact with me before my arrival to ensure everything was in order. He also came by to say hello and wish me a Happy Birthday in person. This experience is well worth every penny and I highly recommend the Mexico Mansion to everyone. Excellent job and kudos to Steve and the entire staff. I am already planning to go back.
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Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MANSIONMAN, Manager at Mexico Mansion
Responded 12 Mar 2020
Pierre, It was a pleasure to celebrate your birthday with you and your cool friends. We look forward to hosting you and your friends many more times in the future.
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Destination618380 wrote a review Oct 2020
+1
5.0 of 5 bubbles
From the beginning of the booking the owner was super Accommodating! You could tell he takes so much pride in his properties. It was absolutely magnificent. I’m a pretty well traveled fella and this was definitely my favorite!Think of being Tony Montoya for a week. The staff was absolutely amazing. Always going above and beyond at every moment. Absolutely stellar. My group for sure will make this a trip every year. Grab your 10-18 closest friends and for the price of a cruise enjoy being pampered and showered like a true celebrity. Absolutely Amazing! Thank you so much Steve! You and your staff made this an epic trip for all! So many memories!
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Bradley, General Manager at Mexico Mansion
Responded 10 Oct 2020
Thanks for the great review. So happy that you loved the villas. Your GENEREROUS TIPS to the staff were much appreciated. Come back soon! Steve
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Pierre wrote a review Oct 2021
5.0 of 5 bubbles
Once again my visit to the Mexico Mansion was 1st class. Terri 50th Birthday was a blast with VIP service from the staff. All staff had service with a smile and was very attentive to all of our needs(17 people). The owner Steve is the perfect host. I can't wait to get back.
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Date of stay: October 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Departure569057 wrote a review Oct 2021
+1
5.0 of 5 bubbles
I had my 50th Birthday party in Acapulco, Mexico . We stayed at the Mexican Mansion hands down it was worth every penny. It was sixteen of us and we partied like Rock Stars, Dine like Kings and Queens, and drunk like Saliors.
The staff was outstanding twenty- four service. Friendly and accommodating to your every need with a smile on their face. The cook was hands down great authentic Mexican food . Fresh food everyday accompanied by fresh Margaritas around the clock.
The owner Steve is very passionate about his guests and has excellent customer service. He answered my calls and text in a timely manner.
I'm definitely looking forward to visiting again this is going to be an annual trip.
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Simonette wrote a review Jan 2020
5.0 of 5 bubbles
Super friendly staff, best customer service experience I've ever had. They coordinated trips to the beach, restaurants, the market and other entertainment. The pools were clean, the food was great - overall excellent experience!
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Date of stay: January 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Some had a Television and some did not but I wasn't there to watch TV. All had a 'room...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MANSIONMAN, Manager at Mexico Mansion
Responded 17 Jan 2020
Thank you for your kind comments and your generous tips to our staff. Please share your experience with your friends and we hope to see you again in the near future!
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Mandy L wrote a review Oct 2020
5.0 of 5 bubbles
If you are considering booking The Mexico Mansion, JUST BOOK! You will not and cannot regret it! Everything was amazing!
The staff pamper you and cater to your every need. The waiters (Tony, Javier and Carlos) along with Roberto the house manager make sure you never have an empty hand! Midnight quesadillas? Yep!

We spent the majority of our time in the upper pool, chillin, relaxing and partying.

The housekeepers are great, rooms always clean and go out of their way to keep you comfortable. Like ironed sheets? Ok

The chef Tania is amazing! Who knew cream corn soup could be so great?! Try the French toast for breakfast, sandwiches for lunch and some amazing dinners! You pick what you want and it’s yours.

We will be back soon ... can’t wait!
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Bradley, General Manager at Mexico Mansion
Responded 10 Oct 2020
Thanks for taking the time to write your 5 star review. Your group was the BEST! Our staff is incredible and they really appreciated your VERY GENEROUS TIPS. Come back soon and spread the word !
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jerryo360 wrote a review Oct 2020
Phoenix
5.0 of 5 bubbles
Excellent location with spectacular views, lots of fun poolside. Truly look forward to staying here again. The staff saw to every need. Food was amazing. Giant rooms with giant bathrooms. This house, staff and experience was truly amazing.
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Bradley, General Manager at Mexico Mansion
Responded 10 Oct 2020
We loved your group and the staff REALLY APPRECIATED YOUR GENEROUS TIPS. Please tell your friends and come back soon! Steve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lawrence S wrote a review Mar 2020
Tallahassee, Florida
+1
5.0 of 5 bubbles
I could type for ever talking about all the great things at this location. Customer service A++. Food A++. The place is unbundled. You must do this you will not regret it. Wow! I will be back. I love Mexico Mansion.
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MANSIONMAN, Manager at Mexico Mansion
Responded 12 Mar 2020
Thank you for your A PLUS RATING! Your group was great and we look forward to serving you in the future. Steve
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prrss_Media_Assoc wrote a review Aug 2015
Santa Monica, California
1.0 of 5 bubbles
This was a big disaster. Although prepaid and planned this for months and in writing. the owner of this place denied a room to my mother due to her age.(90years)
The owner said it is not the image he wants to attract.
Hence once we arrived in Acapulco e failed to retrieve us from the airport and did locked up his house. A true nut case.
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Date of stay: November 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from mexicomansion, Manager at Mexico Mansion
Responded 31 Aug 2015
This lady NEVER came to Acapulco, nor was she turned away from the property. She just wanted a full refund 3 days prior to arrival because she wanted to cancel her trip for other reasons. She used her elderly mother as an excuse. Never once did she indicate that her mother needed a handicapped facility and a nurse to administer drugs. We are a vacation villa, and are not equipped for wheel chairs or special medical needs. When we denied her refund request, she not only threatened to write bad reviews on travel sites, but also threatened me personal bodily harm. I have had excellent dealings with ALL OF MY RENTERS FOR THE PAST 15 YEARS. If you google "Mexico Mansion" you will find nothing but 5 star reviews. I am petitioning Trip Advisor to remove this fraudulent review.
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Answer from MANSIONMAN
ACAPULCO272 contributions72 helpful votes
This renter booked a holiday period many months in advance. Several days before arrival, she indicated that she needed handicapped facilities and a doctor to administer medications and special meals for her 90 year old mother. Our ad indicates that our villa is not handicapped equipped. We are a vacation rental business and not set up or insured to be administering medication. She sent a lengthy and unreasonable request of other "demands" that she expected upon arrival. All of this was to justify her refund request at the last minute which was clearly not in accordance with the contract terms that she signed many months prior. She did not come to Mexico as scheduled, as I was forced notify the federal police when she threatened to have me killed if I didn't offer a full refund. Our properties have been listed at the top of the rental pages by all major vacation web sites. We have ALL 5 STAR RATINGS except for this woman who has threatened to extort an unjust refund via writing bad reviews. If you google "Mexico Mansion" you will not find one complaint. We have been in business for 15 years and rent to celebrities and extremely wealthy clients. If we did not provide EXCELLENT service and value, we would have been removed from the largest vacation rental web site in the world. Look at all of the 5 star testimonials on our web site and you be the judge. Thank you.
Frederic Amourie wrote a tip Mar 2020
4 contributions
5.0 of 5 bubbles
"All Rooms are large and most have incredible views"
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John Simonette wrote a tip Jan 2020
4 contributions
5.0 of 5 bubbles
"Some had a Television and some did not but I wasn't there to watch TV. All had a 'room with a view'."
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Hannah T wrote a tip Jan 2018
Auburn, Alabama2 contributions
5.0 of 5 bubbles
"They are all fantastic, there are no bad rooms"
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fancytea wrote a tip May 2017
London, United Kingdom5 contributions3 helpful votes
5.0 of 5 bubbles
"All rooms have ocean views."
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jlute11 wrote a tip Mar 2017
Cleveland, Ohio3 contributions
5.0 of 5 bubbles
"All the views see the Acapulco Bay"
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Not the right property for you?
There are more places to choose from in the Acapulco area.
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
7
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MEXICO MANSION - Villa Reviews (Acapulco) - Tripadvisor

Frequently Asked Questions about Mexico Mansion
Which popular attractions are close to Mexico Mansion?
Nearby attractions include Capilla de la Paz (Chapel of Peace) (1.4 km), La Quebrada (6.0 km), and Museo Histórico de Acapulco Fuerte de San Diego (5.1 km).
What are some of the property amenities at Mexico Mansion?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
What food & drink options are available at Mexico Mansion?
Guests can enjoy a lounge during their stay.
Is parking available at Mexico Mansion?
Yes, free parking is available to guests.
What are some restaurants close to Mexico Mansion?
Conveniently located restaurants include Sunset Lounge, Mesón De Los Ángeles, and Café Al Mar.
Are there opportunities to exercise at Mexico Mansion?
Yes, guests have access to a pool during their stay.
Does Mexico Mansion have airport transportation?
Yes, Mexico Mansion offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Mexico Mansion?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mexico Mansion have any great views?
Yes, guests often enjoy the mountain view available here.
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