Sugar Marina Hotel Cliffhanger Aonang
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Sugar Marina Hotel Cliffhanger Aonang

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Sugar Marina Hotel Cliffhanger Aonang
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About

4.0
#43 of 184 hotels in Ao Nang
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Looking for a place to stay in Ao Nang? Look no further than Sugar Marina Resort - Cliffhanger - Aonang, a charming hotel that brings the best of Ao Nang to your doorstep. Guest rooms offer amenities like a refrigerator, air conditioning, and a minibar, and guests can access free WiFi. Sugar Marina Resort Cliffhanger Aonang features a 24-hour front desk, 24-hour check-in, and a concierge to enhance your stay. The property also boasts a pool and an on-site restaurant. If you are driving, free parking is available. For those interested in popular landmarks, Sugar Marina Resort Cliffhanger Aonang is near Ao Nang Mosque (0.1 mi) and Emerald Gym Muay Thai & Fitness (0.7 mi). While here, check out steakhouses like Carnivore Steak and Grill, Jenna's Bistro & Wine, and Diver's Inn Steakhouse and International Cuisine, all close to the hotel. Enjoy your stay at Sugar Marina Resort Cliffhanger Aonang and experience everything Ao Nang has to offer.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Airport transportation
24-hour security
Baggage storage
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Breakfast available
Breakfast buffet
Taxi service
Concierge
Sun loungers / beach chairs
Sun terrace
Umbrella
24-hour front desk
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Walk-in shower
Private balcony
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Thai
Hotel links
Special Offer:Membership Exclusive 10% off

Location

873 Moo 2, Krabi Town 81180 Thailand
Name/address in local language
300Reviews22Q+A26Room tips

Reviews
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Detailed Reviews
mufasagoose wrote a review Feb 2020
5.0 of 5 bubbles
We had our honeymoon stays in this hotel, the staff is very friendly and they give great service. It’s a true top end place with spectacular views, large well stocked rooms, two well maintained swimming pools and a big buffet breakfast. All areas of their service were well done. It’s worth every dollar.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GC_9 wrote a review Mar 2020
Brighton, United Kingdom
4.0 of 5 bubbles
Hotel is nice and modern, as it was very quiet we were updated to a deluxe pool view room which was nice, really spacious with two double beds, nice big bathroom and balcony. It seemed very nice and tastefully done, especially considering the low price to stay there.

Location of the hotel is good about a ten minute walk from the beach and on the Ao nang strip so plenty of bars, restaurants. It’s a good base.

We didn’t use any of the facilities, pool, food or anything so can’t really comment on that. I wouldn’t say that the service was that of a luxury hotel, when we arrived for example there is no one to help you to take your bags up to the room, but for the price you can’t really complain!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma.WT wrote a review Feb 2020
Singapore, Singapore
5.0 of 5 bubbles
Stayed with the hotel for 5 nights over Christmas. Hotel staff were friendly and helpful. We have the room overlooking a "cliff" which was basically the forest alike woods, and if you're lucky, you might catch a glimpse of some squirrels.

Room was spacious except you don't really get privacy as the shower room and the toilet were side by side with transparent glass door. Would be better if the hotel could tint the glass door (just my suggestion). Breakfast buffet was a spread and can see that the staff really put in much effort on breakfast decoration, especially on the christmas day. (I have attached photos of breakfast deco on xmas day itself! Too cute to consume actually!)

Front desk staff were friendly and efficient, i called front desk one morning at 8:40am for a choked drainage in shower room and the plumber appear within 5 mins after the call! Kudos to their service!! On my last day, the front desk staff even help me post out my mail as i could not find a post office nearby! Yeap, i received my postcard! Thank you all for the wonderful stay.

Side note: I was promised a complimentary cake upon checking during booking as i was celebrating my friend's birthday but the cake didn't appear. Not a big issue but i suggest you guys to gently remind the staffs as the hotel can get busy at times with tons of travellers.
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denisa I wrote a review Jan 2020
Bucharest, Romania
5.0 of 5 bubbles
Excellent service at Sugar Marina Resort. We had an amazing 7 days. The room was very clean, very well equipped and the staff was very polite and helpful.The breakfast was very tasty, full of very good choices( cooked meals, eggs, fruits). We loved the pool, the room facilities and the communication with the staff. They were very helpful with tourist information and they offered us prompt service with the transport to the airport.
The hotel is situated at a 15 minute walk to the beach, it had plenty of shops, restaurants, tourist information and exchange offices nearby. It had also a 7 eleven shop nearby. We loved everything about this hotel.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MsMkonnichiwa wrote a review Oct 2022
Sydney, Australia
+1
4.0 of 5 bubbles
A pretty new building, or rather pair of buildings, the hotel is big and fairly empty. There are two very big pools open 8-8, and a dining room open for breakfast, which is a basic buffet of Asian and Western basics with an egg chef. Ironically, the water is labelled but it’s anyone’s guess as to everything else.

The location is very good - on the street perpendicular to the main drag by the beach, with oodles of shops, massage places, and restaurants, along with Western staples Starbucks, McDonalds and Watson’s pharmacy.

The room was two Queen or maybe double beds that were comfy and came with one pillow per person. We asked for another couple pillows, and after saying we could only have one more, they did drop two off. Tea and instant coffee were available but only two mugs for four people, and only 2 water glasses. A small desk and a large settee were also provided, along with a decent space to hand clothes, a small fridge, umbrellas and nice robes. The room has a balcony overlooking the pool. It was whisper quiet and the black-out curtains were perfect.

The bathroom was large but had that weird design feature of a glass partition between the bathroom and the room, and there was no lock on the bathroom door, nor did it properly seal (sliding door) which would be awkward for two couples to stay together.

The only downside is that it’s a steep climb to the Reception with no stairs so it wouldn’t be appropriate for some people. A minor issue is the decor is straight out of Montana or something, with hunting trophies on walls, panelling and metal features. Very odd and not at all keeping with its name or location.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christine wrote a review Mar 2023
Wakefield, United Kingdom
3.0 of 5 bubbles
The truth is there is a construction site next to the hotel. Not the hotels fault but you do hear this in the day.

The photos of the outside seating area shows rooftop seating street side. When we visited This was no longer there.

In my opinion-
The hotel on arrival looked like a multi story car park.
Cleaning throughout the public areas was not great. I did speak to the manager who did say she would sort this however the stairs to breakfast were still as dirty the day after speaking with her. The bed and pillows were very comfortable and clean, towels changed daily, beach towels and beach mat provided which was good however parts of the room could have been cleaner, like the windows and bottom of sink where it sits on the slate shelf. Breakfast was good even though it’s the same every day, the selection wasn’t bad and you can get omelette, scrambled, fried or boiled eggs freshly made. We had a swim up room in the older building. What you may not realise is that those lying on sun beds opposite are very close as the pool isn’t very wide and your balcony from the old building has only the view of sun beds opposite and is narrow to sit in.
The corridor to the rooms have doors to the laundry that are often left open. Not what you want to see really. You can also hear the laundry person or cleaners wheeling big trollies up and down the corridor from about 6-7am from the corridor we were staying in. Old building ground floor.
Although people say it’s a walk to the beach it’s not that far. Everything is accessible from supermarkets to restaurants to bars,massages and much more as soon as you step onto the street.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: It’s a steep walk from street to reception
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from E-Commerce Marina Hotels, Owner at Sugar Marina Hotel Cliffhanger Aonang
Responded 17 Mar 2023
Dear christinejK9119SN, Thank you for sharing your feedback about your recent stay with us. We appreciate your honest review and are sorry to hear that your experience did not meet your expectations. We understand that the construction site next to the hotel may have caused some inconvenience during the day, and we apologize for any disruption this may have caused. Regarding the outside seating area, we apologize that it was not available during your stay and will update our website to reflect any changes to our amenities. We also apologize for the cleanliness issues you experienced and have addressed this with our housekeeping team to ensure that our standards are met moving forward. However, we are pleased to hear that you found the bed and pillows comfortable and that our breakfast selection met your expectations. Regarding the swim-up room in the older building, we apologize that the pool and balcony views were not to your liking. We will take your feedback into consideration as we continue to improve our accommodations. We appreciate your comments about the laundry area and will work to improve our procedures to ensure that doors are kept closed and noise is minimized. We appreciate your recommendation to check all reviews before booking, and we hope that you will consider staying with us again in the future. If you do, please do not hesitate to contact us directly so that we can ensure a comfortable and enjoyable stay for you. Sugar Marina Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Manado s wrote a review Jun 2024
Nice, France
5.0 of 5 bubbles
Best for couples and family with breathtaking view of the Krabi cliffs. Clean and comfy rooms with huge toilet meant for beach activities. Outside you can find decent massage, restaurants, tour agents and laundry services all at a reasonable price.

For reference 4 islands + Hong island tour was 3000 baht per pax including everything (permit+transport+food). There's a scooter rental shop just 5 mins walk away called Mr. Sak. and we got 5 days 125cc scooter for 1000 baht. You can walk up the main road and turn left and there's a lot of food stalls for a much better quality and cheaper compared to the cutthroat bars in Ao Nang center area. Recommend a yellow stall called Go Deng Thai Noodles with delicious boat noodle, 60 baht a bowl.

Special thanks to Nui who was so welcoming on our arrival and even gave us an early check-in because it was my birthday.
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Try their breakfast buffet. Healthy selection of fruits and vegetables if you get tired of thai...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Sugar Marina Hotel Cliffhanger Aonang
Responded 3 weeks ago
Dear Guest? Thank you so much for your top-notch review. We're thrilled you enjoyed the breathtaking views of Krabi cliffs and found our rooms clean and comfortable, perfect for beach activities. We're delighted that Nui made your birthday special with a warm welcome and early check-in. We hope to see you again soon Sugar Marina Team
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petermik wrote a review May 2021
Thailand
2.0 of 5 bubbles
As frequent visitors to Ao Nang we have stayed in many Hotels there but this was our first visit to the Sugar Marina... when we checked in we were presented with a breakfast menu for the following morning,as there was very little choice.. just 3 dishes..I asked about cereals and yoghurt to be told "no extras" not a very good start.
The rooms and beds are spacious and comfortable but nowhere to store clothes apart from a small rack with hangers... not one drawer to be seen.
Swimming pool decking is in a poor state..loose board's and nails showing, the pool itself is not child friendly,water 1.2 metres deep and a big step to the bottom of the pool from the last thing on the ladder... not good.
Previously we have stayed in the sister hotel the Marina Express which was very good,pity the Sugar Marina could not match.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
abbott2002 wrote a review Feb 2024
Tyne and Wear, United Kingdom
3.0 of 5 bubbles
The staff here were lovely but this is a very busy hotel with an unconventional layout. The hotel reception is up a steep bank when you arrive and then there are two hotel blocks. One back down the bank (where we stayed) and one accessed through the reception.

We were over the moon we were in the block nearest the street so we didn’t have to walk up and Down the bank everytime we came in and out. You’ll know what I mean if you stay there.

The room was nice but looked tired. Parts of the wall were crumbling. And the lighting was so dark in both the main room and bathroom. Hardly any space to put things or hang clothes so I didn’t bother unpacking. We booked pool access rooms and we had the ones that you could step into from the patio but you will need to be fit to climb over from the small patio and then the step into the main bit of the pool is quite deep. The water was freezing as this pool doesn’t get much sun. Beware that they also class the rooms above on the next floor as pool access but you have to come out of your patio and use a shared set of steps with room adjacent to you to climb down into the pool. Just looking at those stairs gave me anxiety. They can’t be safe for kids with wet feet when they’re excited. That’s just my opinion.

We stayed for 3 nights and wouldn’t stay again. We wished we’d stayed in the area where the night market is. There’s a lovely street that has a hotel called Red Ginger on it which seems really up and coming. We stayed at the Centara on that street 12 years ago when it was practically just a gravel road but now it’s charming and is just the right amount of busy. If we returned to Krabi we’d definitely stay in this area as opposed to on the busy street that Marina Cliffhanger is on.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from E-Commerce Marina Hotels, Owner at Sugar Marina Hotel Cliffhanger Aonang
Responded 20 Feb 2024
Dear R K H, Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We're glad to hear that you found our staff lovely, but we're sorry to hear that the layout and condition of the room did not meet your expectations. Your comments regarding the pool access rooms and the surrounding area are noted, and we'll use them to improve our offerings. We hope you'll consider giving us another chance in the future. If you do, please don't hesitate to reach out to us directly so we can ensure you have a more enjoyable stay. Sugar Marina Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roving170126 wrote a review Mar 2020
Westborough, Massachusetts
5.0 of 5 bubbles
My husband and I stayed at Ao Nang Beach at the Cliffhanger for 3 weeks and had an amazing experience there. From the pictures we weren't sure if we would be staying on the main road which we weren't too excited by, but once we got there we saw that we were in the Cliffhanger building which is set back further from the road than the Sugar Marina buiilding and is very private. We requested a room on the top floor and had a beautiful view of the mountains, pool and the ocean. It was amazing watching the sunrise from the balcony. The rooms are trendy and beautiful. Comfortable beds. They restock the fridges with snacks and 3 waters every day which was a nice bonus. The staff were always friendly. Beautiful pool too. The wifi also worked well for all of you working travelers. I would definitely stay here again.
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Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Top floor in the Cliffhanger building. Mountain view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DayTrip501598 asked a question Jul 2023
Central Finland, Finland
What time is breakfast?
Answer from Christine
Wakefield, United Kingdom119 contributions54 helpful votes
Sorry for the late reply. Yes you can take your own drink. Hope you got there and had a good experience
Suzy Rahman asked a question Sept 2019
Singapore, Singapore1 contribution
Hi, is the breakfast served halal..?? How about lunch and dinner..??
Answer from Nor Ashikin M
4 contributions3 helpful votes
Yes. Vety sure abd no doubt about it.
Mahesh_Ail asked a question Jun 2019
Mumbai, India38 contributions32 helpful votes
Is this hotel guest friendly or do they charge deposit
Answer from Joana Medinas
Odivelas, Portugal30 contributions31 helpful votes
They don’t charge a deposit
Answer from prateekrgupta89
Nagpur, India15 contributions4 helpful votes
Hello. The deluxe pool access rooms are on the low floor. I would suggest you not to stay at this hotel. You will regret it.
Mr R wrote a tip Jun 2024
Rawai, Thailand15 contributions5 helpful votes
5.0 of 5 bubbles
"Super big size bed, good location, near good place to eat Tam cafe"
Read full review
Manado s wrote a tip Jun 2024
Nice, France1 contribution
5.0 of 5 bubbles
"Try their breakfast buffet. Healthy selection of fruits and vegetables if you get tired of thai food."
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Ayla A wrote a tip Mar 2024
Welwyn Garden City, United Kingdom15 contributions
5.0 of 5 bubbles
"Swim up pools aren’t really swim ups, they only offer breakfast, and the main hotel is really up hill."
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Samantha_asapiano wrote a tip Jan 2024
United Kingdom9 contributions11 helpful votes
3.0 of 5 bubbles
"Street food left outside of hotel - right is more commercialised and food much nicer this side. Get a taxi ride to Klong Moung Beach. "
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Megan wrote a tip Aug 2023
15 contributions2 helpful votes
5.0 of 5 bubbles
"There is a steep ramp to reach reception which could be an issue for some, but there is a little cart that can go up and down for you."
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Not the right property for you?
There are more places to choose from in the Ao Nang area.
PRICE RANGE
$36 - $54 (Based on Average Rates for a Standard Room)
LOCATION
ThailandKrabi ProvinceKrabi TownAo Nang
NUMBER OF ROOMS
152
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SUGAR MARINA HOTEL CLIFFHANGER AONANG - Reviews & Price Comparison (Ao Nang, Thailand) - Tripadvisor

Frequently Asked Questions about Sugar Marina Hotel Cliffhanger Aonang
Which popular attractions are close to Sugar Marina Hotel Cliffhanger Aonang?
Nearby attractions include King's Fashion Tailor In Ao Nang (0.08 km), Roots Rock Reggae Bar (0.2 km), and Dao Art Gallery (0.1 km).
What are some of the property amenities at Sugar Marina Hotel Cliffhanger Aonang?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Sugar Marina Hotel Cliffhanger Aonang?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sugar Marina Hotel Cliffhanger Aonang?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Sugar Marina Hotel Cliffhanger Aonang?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sugar Marina Hotel Cliffhanger Aonang?
Conveniently located restaurants include KAZE' Japanese Restaurant, Ali Baba Restaurant, Thai Food, Indian Food, Vegetarian & Vegan Food, Halal Food, and CRU Kitchen & Bar.
Are there opportunities to exercise at Sugar Marina Hotel Cliffhanger Aonang?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sugar Marina Hotel Cliffhanger Aonang have airport transportation?
Yes, Sugar Marina Hotel Cliffhanger Aonang offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Sugar Marina Hotel Cliffhanger Aonang?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to Sugar Marina Hotel Cliffhanger Aonang?
Many travellers enjoy visiting Wat Mung Muang (10.6 km).
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