Mercure Serpong Alam Sutera
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Mercure Serpong Alam Sutera

comfortable king Koil bed set
Traveller (2059)
Superior Twin Bedroom
Room & Suite (243)
Mercure Serpong Alam Sutera
Videos (2)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

5.0
#5 of 82 hotels in Tangerang
4.8 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Ideally located at integrated area Alam Sutera, a 700-hectare mixed-use development in Serpong, South Tangerang. •Consisting of residential and commercial areas and other premium-quality facilities ranging from education, entertainment, health, and business offices to shopping centers. •Direct toll access Alam Sutera at km 15 on the Jakarta-Merak toll road. • 30-min drive to the Jakarta city center and 30 minutes from the Soekarno Hatta International Airport
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycles available
Table tennis
Kids stay free
Parking
Wifi
Fitness / spa changing rooms
Infinity pool
Adult pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Kids' meals
Outdoor dining area
Swimup bar
Poolside bar
Video game console
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Kids pool
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Full body massage
24-hour security
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Indonesian, Malay
Hotel links
Special Price:10% off room rate during Weekend

Location

Jl Alam Sutera Boulevard Kav 23 Serpong, Tangerang 15325 Indonesia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Soekarno-Hatta Intl Airport
14.2 km
See all flights
Halim Perdana Kusuma Airport
26.5 km
See all flights
5.0
5.0 of 5 bubbles3,297 reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Mercure Serpong Alam Sutera's service garners high marks for its friendly and professional staff, contributing to the hotel's warm and welcoming atmosphere. While guests appreciate the strategic location near malls and restaurants, some have noted that rooms could feel cramped and might benefit from a refresh. Nevertheless, the hotel's cleanliness is consistently praised, as are the family-friendly amenities, despite some remarks about the gym's dated equipment. Overall, the hotel is celebrated for offering great value, particularly for extended stays and events.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Exceptional
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed

Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
3,297Reviews7Q+A100Room tips
Traveller rating
  • 2,757
  • 403
  • 95
  • 34
  • 19
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Marijn wrote a review Jun 2024
+1
Hotel's Favourite
5.0 of 5 bubbles
It was the third time I stayed in Mercure Serpong Alam Sutera and I really can say it felt like coming home again!

On arrival I found a welcome message “Welcome back Mr. Eland” on my bed! It was placed there by Housekeeping; Ms. Elsa and her team have outdone themselves again. Thank you Elsa, for all your support, arranging a driver and taking care of my laundry and always give me your friendly smile and nice talks.

In F&B the staff of pak Budi during breakfast was again so helpful! Always bringing me my cappuccino and egg sunny side up. And always a little chat about my plans for that day. Thank you so much.

And Ms. Regina recognised me also immediately. Thank you for the great service and nice drinks.

Front Office with Ms. Lila and her colleagues were also so very helpfull. Always time for a little chat.

And of course pak Tonny for driving me safely to Kebun Raya Bogor; we had so much nice talks on the way!

I certainly forget to mention so many people, because I talked with so many and you all were the best for me! Thanks!

I really hope to come again soon!

Marijn Eland.
Read more
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from F O M Mercure Serpong, Guest Services / Front Office at Mercure Serpong Alam Sutera
Responded 15 Jun 2024
Dear Marijn Eland, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SchillerOne wrote a review Jan 2020
Aalen
5.0 of 5 bubbles
Third time staying at this hotel and always have been very satisfied. Excellent modern hotel. All staff is very welcoming and friendly.
Breakfast with a wide selection of all kind of food. WiFi reliable and fast.
Location is good as well, many restaurants and even a mall just a few footsteps away. Be extra careful when crossing streets because traffic is kind of crazy.
Nice pool and gym which has open until 10pm.
I also appreciated the complimentary water fountains which can be found on every floor. It's environment friendly and you can always fill up your water bottle when you feel thirsty.
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Verawatytan, Manager at Mercure Serpong Alam Sutera
Responded 31 Jan 2020
Dear SchillerOne, Warmest Greeting from Mercure Serpong Alam Sutera, The Jewel in The City! Thank you for taking the time to write this great review and choose our Hotel as preferred Accomodation in Tangerang. We are very delighted that you were impressed with the services delivered by our team member, And we are glad that, our hotel centrally located at Alam Sutera, with Leisure, Dinning, Shopping and Entertainment activities is convenient for you. We are looking forward to having the pleasure of welcoming you again on your next visit to Tangerang. Our Best Regards, Verawaty Tan Executive Assistant Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Manana wrote a review Apr 2021
4.0 of 5 bubbles
(+)
Meals are quite nice, you choose you 3 meals during quarantine.
Free laundry services a day-2pcs
The staff are all friendly and the feedback on the requirements is very quick.
Especially Ardi Walter in the restaurant team, he gave nice service with smile.
(-)
Internet access is poor than before, too slow and Internet keeps disconnecting.
I didn't feel it, the smell of cigarettes in the room from next door came over.
Read more
Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessica Uekermann, General Manager at Mercure Serpong Alam Sutera
Responded 20 Apr 2021
Dear Manana3023, Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you for taking the time to share your valuable review with the visitors of Trip Advisor. I am very pleased to read your wonderful comments about how enjoyable your stay. Your satisfaction matters the most and your kind review will surely be a huge motivation for the entire team. I am sure everyone will be motivated to keep up the great performance in the future. Mercure Serpong Alam Sutera is seeking for the pleasure to be welcoming you back at our hotel at the soonest time. Our best regards, Jessica Uekermann General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
veve wrote a review Mar 2021
5.0 of 5 bubbles
a few weeks ago i brought my family to staycation at alam sutera mercure, for the first time i stayed here, the health protocol was very good starting from checking the temperature when entering the lobby, cleanliness and sterile rooms during this pandemic. at breakfast tha time the breakfast menu provided was varied, of course same as good as health protocol. met Mrs Vera she was so responsive and her personality was friendly from breakfast team, like i had been at mercure before (even though this was my first time) thank you team and Mrs Vera. will come back again next time for sure.
Read more
Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessica Uekermann, General Manager at Mercure Serpong Alam Sutera
Responded 4 Apr 2021
Dear vellonss, Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you for taking the time to share your positive feedback for your current stay at our hotel, especially for your loyalty with AccorHotels and Mercure Serpong Alam Sutera. We are very delighted to read your comments, as much as we love having you here. Your kind review will be shared to the entire team, especially Ms. Vera at FB service, as we believe your compliments will motivate everyone in keeping up the quality of our service in the future. The entire team is looking forward for the pleasure to be welcoming you back at the hotel, hopefully soon. Thank you and best regards, Jessica Uekermann General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Natasya_13 wrote a review Apr 2021
Depok, Indonesia
4.0 of 5 bubbles
Nice hotel with a great location, next to Living World Mall, near with restaurants area and hospital. Stay here with family, 3 and 5 years old kids. At the reception they informed us to pay additional money for breakfast while a day before I was contact directly to the hotel and they said ok to bring 2 kids (With 3&5yo kids) No additional Room or extra bed or additional breakfast needed but please book a bigger room at least a Privilege Room. It’s a bit thingy for additional breakfast payment since the kids are not eat so much. Thanks to Mr. Aditya who were patiently reconfirmed this issue. Really appreciate it.

Privilege Room was ok, quite spacious, bathroom nice and they have a hairdryer on it :) I don’t like several stains on sofa which makes me uncomfortable :(

Pool was good, Nice ambience, max.30 people at a time.

Breakfast was good, several foods served. Indonesian, siomay & chicken hakau, Western. Nasi Goreng is delicious but a bit spicy for kids. I like their crispy beef bacon, unfortunately the sausages were too cold at time.

Coffee was good, Ms. Vera assist us very friendly and offer us additional free milkshakes for the kids. Really appreciate for your kindness.

Thanks to all staffs which I can’t mentioned it all, really appreciate your friendly warming assistance. Stay healthy all.
Read more
Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessica Uekermann, General Manager at Mercure Serpong Alam Sutera
Responded 20 Apr 2021
Dear Natasya_13, Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you very much for taking the time to share your positive review with the visitors of Trip Advisor, most especially for your kind concerns towards our service. I am very pleased to read your wonderful comments, and again thanks to you and your kind words, we do hope that we will able to improve our service. As for your concerns about the things that we can improve please be rest assured I am sharing this information to my team directly and very hopeful we may be able to improve this and ensure your next visit will be a better experience. My team and I are seeking for a chance to be welcoming you back at the hotel at the soonest time. Our best regards, Jessica Uekermann General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LyndonB96 wrote a review Jul 2021
5.0 of 5 bubbles
Hi,

I am from the U.K. and I stayed in this specific Mercure Hotel in Jakarta for my quarantine stay. I was so happy with my stay as they provided me high protein meals which I specifically requested because of my dietary needs. All the staff were so friendly and grateful for me being there, it was such a lovely experience to communicate with everyone because everyone was so polite!

I ordered extra room service and the price was really reasonable and the quality was excellent, every time I rang the phone someone would answer straight away to assist my needs.

I highly recommend this hotel, lovely staff, great food and comfortable rooms with a large bed and clean bathroom.

Thanks so much!

Lyndon.
Read more
Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from F O M Mercure Serpong, Guest Services / Front Office at Mercure Serpong Alam Sutera
Responded 19 Jul 2021
Dear LyndonB96, Warmest Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you for choosing Mercure Serpong Alam Sutera to spend your quarantine stay. We really appreciate that you want to spend your time to share about your staying experience with us. It is our pleasure to know that your stay was excellent. We are very happy to know that it was all because of our warm hospitality and our facility. Your kind review will be shared to the entire team, so this will encourage all the staffs to keep up the quality of our service and ensure your next stay will be a more enjoyable experience. The entire team is looking forward to welcoming you back in Mercure Serpong Alam Sutera but more that, we hope you always stay safe and healthy Thank you and have a wonderful day Our best regards, Jessica Uekermann General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chinatsu wrote a review Sept 2021
Petaling Jaya, Malaysia
+1
5.0 of 5 bubbles
Wonderful stay with Mercure every time. They will not disappoint you
My second quarantine stay here yet still felt overwhelmed by their services.
Big thumb to all team !!!!
Requested more greens more fruits they never failed but more than what I expected . That’s really makes my stay like a king!
Specially thanks to sales manager Fang Fang - her professional & enthusiastic personality definitely an additional assets for this hotel.
Chef Thomas your attentive and well done skill makes some add on pounds during check out.
Please do not missed their home dessert that’s seriously something worth to try out and more !
The cleanliness and handling protocol is fully covered all area during checked in and out. Bravo job.
Definitely will back again !
Read more
Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from F O M Mercure Serpong, Guest Services / Front Office at Mercure Serpong Alam Sutera
Responded 25 Sept 2021
Dear Chinatsu555, I would like to thank you for choosing Mercure Serpong Alam Sutera as your accommodation choice during your quarantine and for taking the time to share your comment. I was pleased to read that you appreciated the services from our entire team, and enjoyed your visit in our hotel. It is always encouraging for us that our guest are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our team particularly to Mrs. Fang-Fang who made your stay a pleasant one. This certainly will motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Mercure Serpong Alam Sutera. Best Regards, Jessica Uekermann General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ayay wrote a review Apr 2020
2.0 of 5 bubbles
I feel good to staycation at Mercure Serpong due that day is my birthday. But unfortunately I'm not quite satisfied with the breakfast menu. What made me come to Mercure Serpong was to experience the breakfast menu there. I understand the Covid-19 situation requires that you don't have a buffet breakfast. But with a Mercure class hotel, you present us a menu with only a sheet of HVS paper that may be photocopied. The menu is also very little and not varied. What I will remember until now about Mercure Serpong is that you present a menu with used HVS that may be copied neatly.
Every month I do a staycation. Only this time I felt very disappointed. Dont say this because of the covid-19 effect. Because a week after that i stayedcation at another hotel which i think is equivalent to mercure hotel and they served me very well despite the covid-19 situation.
Beside that my room lights went out several times so that it interfered with my activities. The TV also error after the lights go out so I need a technician to come to my room twice! I spent my money ONLY for sleep there.
I also working at the service department at airport so I know a little bit about service 🙂

Ayu gusti santoso
I stay at Mercure Hotel Serpong at 20 March 2020
Read more
Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JessicaUekermann, General Manager at Mercure Serpong Alam Sutera
Responded 23 Apr 2020
Dear valued guest, Greetings from Mercure Serpong Alam Sutera, the jewel in the city. Thank you for staying with us during your visit to Alam Sutera. Please kindly accept our sincerest apology for the bad experience you were having during your stay. It is terribly regrettable that such kind of error occurred and it is our concern to make sure that it wont happen anymore in the future. Therefore all of your concerns will be shared to the entire team, especially the Engineering and Food & Beverage departments for our improvements. Again we do apologize and sincerely hope that we might have another chance to serve you again in the future. Thank you and best regards, Jessica Uekermann General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
D Henry Prasetyo wrote a review May 2022
Jakarta, Indonesia
5.0 of 5 bubbles
Nice place to healing and escape for a while...

Evy as Guest Relations Officer so helpful and quick response dan very informative(9/10)

Akmal as a House keeping made room clean and warm also (9/10)

As a diamond ACCOR member, Mercure Alam Sutera upgrade my room one ahead level. Good job (10/10)

Note for restaurant :
The breakfast menu varian is very minimalist.
recommended adding menu variants so that guests have many choices (4/10)
Read more
Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessica Uekermann, General Manager at Mercure Serpong Alam Sutera
Responded 6 May 2022
Dear valued guest, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to Evy and Akmal, and also to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dev wrote a review Sept 2021
5.0 of 5 bubbles
Everyone are being nice and helpful during my stay in Mercure Alam Sutera. Even before I book the room for my quarantine period, the staff (Ardi) kindly explained what documents are needed along with the whole quarantine procedure to ensure a smooth and safe stay. The food taste good, the room has everything that you might need, staff are attentive to your needs. They sometimes send me the wrong meal of choice, but they always change it if you need it. Overall, my 8 days stay here was pretty enjoyable.
Read more
Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from F O M Mercure Serpong, Guest Services / Front Office at Mercure Serpong Alam Sutera
Responded 28 Sept 2021
Dear Dvnyw, I would like to thank you for choosing Mercure Serpong Alam Sutera as your accommodation choice during your quarantine and for taking the time to share your experience. I was pleased to read that you appreciated the services from our entire team, the food, as well as the room and enjoyed your visit in our hotel. It is always encouraging for us that our guest are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our team particularly to Ardi who made your stay a pleasant one. This certainly will motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Mercure Serpong Alam Sutera. Best Regards, Jessica Uekermann General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Miftah F
Bogor, Indonesia181 contributions43 helpful votes
Double bed, I think it's queen size bed
Sera asked a question Nov 2019
11 contributions2 helpful votes
Hi, what time does buffet breakfast start?
Answer from Shanti Widiyawati
South Tangerang, Indonesia6 contributions3 helpful votes
6 am
Matthew H asked a question Nov 2017
Perth, Australia10 contributions17 helpful votes
What is pricing like on beer and alcohol at ur pool bar? I.notice some hotels can be very expensive.
Answer from haryono123
surabaya7 contributions4 helpful votes
around USD 7,00/bottle
Answer from Willma O
Bekasi, Indonesia31 contributions3 helpful votes
Beside the hotel there is a big mall, you can just go there by walking. There is various restaurants, supermarket, children's playground, etc.
IreneYoh asked a question Dec 2016
Jakarta91 contributions28 helpful votes
is there any kidsclub? plan to spend for xmas holiday thx
Answer from esasch1485
Jakarta9 contributions5 helpful votes
sorry for the late answer, they have a good pool at top building, and so with the kids place, im noy sure about the other kids room, except the kids pools i like the room, they have a good room to there.
Frank A wrote a tip 14 Jul
1 contribution
5.0 of 5 bubbles
"Make better WiFi. The speed is really poor"
Read full review
chicharito wrote a tip Jun 2024
5 contributions
5.0 of 5 bubbles
"Many eateries option at the shopping mall just across the road"
Read full review
TSJagadeesha wrote a tip Feb 2024
Bengaluru, India13 contributions
5.0 of 5 bubbles
" "The best hotel I have visited so far. I have stayed there three times, each visit lasting a minimum 20 days and superb experience!!"
Read full review
Sri D wrote a tip Jan 2024
1 contribution
5.0 of 5 bubbles
"Tips help tourists to figure out the location of a nice and close hotel. ~in Tangerang"
Read full review
Widi Y wrote a tip Jan 2024
1 contribution
4.0 of 5 bubbles
"The travellers should try to stay here and try to stay here at the Mercure Hote and taste the wonderful moment here. Its very nice experience"
Read full review
Not the right property for you?
There are more places to choose from in the Tangerang area.
PRICE RANGE
$105 - $128 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaBanten ProvinceTangerang
NUMBER OF ROOMS
171
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

MERCURE SERPONG ALAM SUTERA - Hotel Reviews & Price Comparison (Tangerang, Indonesia) - Tripadvisor

Frequently Asked Questions about Mercure Serpong Alam Sutera
Which popular attractions are close to Mercure Serpong Alam Sutera?
Nearby attractions include The Flavor Bliss (0.2 km), Living World (0.1 km), and Upside Down World (0.3 km).
What are some of the property amenities at Mercure Serpong Alam Sutera?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Mercure Serpong Alam Sutera?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Serpong Alam Sutera?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Mercure Serpong Alam Sutera?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Serpong Alam Sutera?
Conveniently located restaurants include Justus Steakhouse Alam Sutera, Bandar Djakarta Alam Sutera, and Bebek Tepi Sawah.
Are there opportunities to exercise at Mercure Serpong Alam Sutera?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Mercure Serpong Alam Sutera have airport transportation?
Yes, Mercure Serpong Alam Sutera offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Serpong Alam Sutera?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Serpong Alam Sutera offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Serpong Alam Sutera?
The staff speaks multiple languages, including English, Indonesian, and Malay.
All Tangerang HotelsTangerang Hotel DealsLast Minute Hotels in TangerangHotels near Mercure Serpong Alam Sutera
Things to DoRestaurantsFlightsHoliday HomesTravel StoriesCruisesCar Hire