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Holiday Inn Express & Suites Nassau

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Traveller (48)
Room & Suite (24)
Pool & Beach (11)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Pets Allowed ( Dog / Pet Friendly )
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
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Special Offer:Save More on Your Rate
Hotel deals
83Reviews
88Photos
13Q+A
11Room tips
Traveller rating
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Popular mentions
Pluses far outweigh a few minuses. Pluses: For Nassau, the prices are reasonable. The location is within walking distance of most of downtown Nassau. The rooms are clean and well-furnished and the beds are comfortable. The complimentary breakfast is surprisingly good. The
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Response from General Manager G, General Manager at Holiday Inn Express & Suites Nassau
Responded 1 week ago
Thank you so much for your kind review and valuable feed back ladyluke! We are happy that you noticed our efforts to produce a home made breakfast with a little bit of local flair! Our location is key to our success as is the friendliness and professionalism of our staff. Thank you again and we look forward to welcoming you again soon!
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So I stayed at this hotel from Feb 22nd to 25th. We had three issues during our stay. 1) We had additional charges on our bill which were higher then the "Due at hotel check in" amount shown at time of booking. 2) We visited the pool one evening and it was covered with flies/
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Response from General Manager G, General Manager at Holiday Inn Express & Suites Nassau
Responded 1 week ago
Thank you for your comments Paras G, Please check the spam filers in your email as we have reached out to you to discuss the details in person. Firstly we apologize that you didn't have an amazing experience 100% of the time that you were with us. Nassau as a destination does have many mandatory VAT and destination fees. While we have been clear with all of our travel partners, we will go back and verify that the agency that booked your travel lists those additional costs clearly and up front. There was a communication lapse between the tour operator, the front desk, the shuttle company and your party. Ultimately you are on vacation and its our job to ensure that we get all of the details to you in a simple and easy to follow format. We will learn from this and make sure that we are very clear in the future. Please give us a call directly as we would like to have the opportunity to give you that exceptional experience the next time that you visit Nassau. Until then we wish you safe and happy travels.
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Very friendly staff, clean rooms and the location is spot on. Beach is across the street and you can walk w few hundred meters West to great restaurants. The only complaint about the hotel location is that it's on a very busy street. You'd be bombarded with lots of traffic noise
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Response from General Manager G, General Manager at Holiday Inn Express & Suites Nassau
Responded 4 days ago
Thank you for noticing our commitment to excellent service and our guests experience!
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We stayed here in two pieces before and after our liveboard dive trip. The hotel is not luxury, as can be expected, but is very good basic hotel with very friendly and helpful staff. The rooms were not big but had everything needed and a bit more (incl refrigerator and microwave
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Response from General Manager G, General Manager at Holiday Inn Express & Suites Nassau
Responded 3 weeks ago
Thank you for your comments Eveliina and we certainly appreciate your feedback. As you noted we are always updating and upgrading our breakfast offer in terms of variety and presentation. We just invested in a new oven that will let us speed up our production and we are also sourcing new chaffing dishes that hold larger amounts of food. We hope that you have safe travels and come back to see us again soon. Warm regards,
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We needed a quick getaway and stayed here. We were able to use the hotel wifi during the day to continue our work then disconnect in the afternoon to cross the street to hang-out at the beach until sunset. If you are looking for a quiet beach getaway, this might not be ideal
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Response from General Manager G, General Manager at Holiday Inn Express & Suites Nassau
Responded 4 weeks ago
Thank you for your wonderful comments bazingga! We hope to see you again soon! Cheers.
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Good morning. I would recommend that you navigate to our brand web page to see the exact breakdown of charges above the room rate. The room rate does not include VAT (value added tax), an energy levy and a cleaning gratuity.
0 votes
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Is there a restaurant on-site? And do you offer room service?
Hi There Navdhil, We have included breakfast for all registered guests and are just across the street from many wonderful restaurants, pubs and bars.
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Good afternoon. All of our rooms have mini fridges, microwaves and safety boxes. Happy travels!
1 vote
Do they have a Keurig coffee makers in rooms.
We do not have Keurig coffee makers in the room. We have standard drip 4 cup makers with complimentary coffee, decaf and tea.
1 vote
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Good afternoon. In Nassau as a destination you will find that all hotels charge an extra person charge that ranges from $20-$30 per person, energy levy, cleaning fee and / or resort fees with VAT on top.
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"Higher floors have less road noise and a better view out to the ocean."
"on the other side of the street, less view and less noise"
"Ocean View 2nd floor and higher."
"Ask for a quiet room away from the street if you're concerned about noise."
"Rooms opposite the street more quiet than closer"
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PRICE RANGE
US$232 - US$401 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanBahamasNew Providence IslandNassau
NUMBER OF ROOMS
58
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