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What can I say, it is Hilton. The name brand, as big as the name is, they tend to under do on the service. Not particularly to Colonial Hilton Nassau but Hilton overall. They have slacked over the years. Hilton Nassau hotel looks beaten up....More
Date of stay: January 2019
Thank Than W
Response from Alonzo B, Front Office Manager at British Colonial Hilton NassauResponded yesterday
Good Day Than W,
Thank you for taking the time to provide us with quality feedback. We also appreciate the opportunity to have hosted you on our property. We note that your full expectations however, were not met and for this, we apologize to you....More
Very nice, old hotel kept up nicely. Common areas are quite lovely. Rooms are large (we had a king bed) with a tub and a separate shower. Nice amenities. Pool area could use some clean up....lounge cabanas are mostly broken so the shade coverings don't...More
Date of stay: August 2018
5 Thank tbalabama
Response from Alonzo B, Front Office Manager at British Colonial Hilton NassauResponded 8 November 2018
Good Day tbalabama,
Thank you for taking the time to provide us with your feedback regarding your stay with us. It was truly an honor to host you. We appreciate the fact that you recognized the amenities that we offer and the Food and Beverage...More
Called room service to get a glass of champagne delivered to my friend’s room. Was asked to fill out a form by email. After 20 min of waiting I called again and was told it was coming. Never did. Geez!! How hard is this for...More
Date of stay: January 2019
Response from Alonzo B, Front Office Manager at British Colonial Hilton NassauResponded 2 days ago
Good Day 61marcf,
Thank you for providing us with feedback and we deeply apologize for this challenge you experienced. Your feedback was forwarded to the relevant department to ensure that this type of challenge is not experienced again by any more of our guests.
Booked via Resort for the Day website $240 total cost...
This hotel is an easy walk from the cruise ship port & one of the few options if you aren’t interested in spending the day at Atlantis. The hotel itself appeared clean and pretty. We...More
Date of stay: December 2018
Response from Alonzo B, Front Office Manager at British Colonial Hilton NassauResponded 3 days ago
Good Day trip1234wr,
Thank you for taking the time to provide us with your feedback regarding your stay with us. It was a pleasure to have hosted you. As per your feedback, we are sorry that your full expectations were not met however, we are...More
I enjoyed my stay at the British Colonial Hilton, in downtown Nassau!
There are quite a few previous reviews complaining. Yes, there’s construction going on next door. But I’d rather the locals have a job building a new property, than being out committing a crime...More
Situated on downtown Nassau’s only private beach and the site of Old Fort Nassau, the British Colonial Hilton in the Bahamas has undergone a multi-million renovation throughout all areas of the hotel, and …Moreoffers a taste of the island’s rich history, along with some of the most modern amenities for both business and vacation travelers. What’s more the hotel is only 25 minutes from Nassau (Lynden Pindling International) Airport. The hotel is a true Bahamian experience with a marble-tiled lobby and is studded with palm trees under a skylight ceiling. There are 288 luxuriously appointed guest rooms with harbor or island views. All rooms are furnished with tasteful decor, complemented by separate shower and bathtub. One-bedroom suites offer a separate living area with sofa bed, and Executive accommodations are also available along with the Executive Lounge, where attentive hotel staff assures that every need and whim will be met during your stay. Recreational activities are convenient and varied for leisure and business travelers alike. A 300-ft long private white sand beach is furnished with lounge chairs and thatched sunshades overlooking the harbor offering a peaceful and secluded access for an ocean swim or a day in the sun. Use of kayaks and snorkeling gear on the beach is complimentary. Bordered on one side by a tropical garden, the hotel's freshwater pool offers harbor views and has an expansive sundeck with lounge chairs and umbrellas. Both the sundeck and beach offer views of cruise ships moored nearby, and of the western tip of Paradise Island, 300 yards offshore. Guests can snooze in hammocks on the lawn adjacent to the pool. The property can also organize trips out reef snorkeling island exploring, boating, golf, tennis and scuba diving. For dining options, Aqua is a fun, casual restaurant serving international favorites with a Caribbean flair, or guests can meet up for cocktails at the Bullion Bar. The new Bullion Bar is the 'place to be seen' for happy hour with great drink specials and tasty snacks. Less
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