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Windward Passage Hotel

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Booking.com
US$244
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Orbitz.comUS$244
Expedia.comUS$244
Hotels.comUS$244
TripAdvisorUS$244
TravelocityUS$244
CheapTicketsUS$244
* Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
Traveller (327)
360
Panoramas (10)
Pool & Beach (37)
About
Location
Cleanliness
Service
Value
The Windward Passage Hotel is truly your bargain in paradise. Currently the hotel is open only for first responders, business owners, and relief efforts only. We are perfect for business travelers and the ideal choice for short stays and shopping trips. Centrally located, overlooking the picturesque Charlotte Amalie harbor, we are within walking distance of the major downtown shopping district and an even shorter walk away from the ferry and seaplane docks for transit to nearby islands. Transfer to the beaches is convenient for all our guests, so they miss out on nothing on our tropical island. Our Ocean View Rooms boast a breath-taking view of the harbor and our staff is courteous and friendly. We are constantly updating and improving our facilities to serve you better. You are welcome to stop by and pay us a visit.
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Property amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Bar/Lounge
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Centrally Located
Marina View
HOTEL CLASS
Reviews (749)
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714 results
Traveller rating
79
173
209
124
129
Traveller type
Time of year
LanguageEnglish
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79
173
209
124
129
See what travellers are saying:
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1 - 5 of 714 reviews
Reviewed 1 week ago via mobile

You know what - this hotel isn’t so bad. I’m surprised that I actually kind of liked it. Other reviews say that the front desk lady is mean, and while she wasn’t super thrilled to welcome us, she did check us in without issue or...More

Date of stay: January 2019
1  Thank JAXtravel
Reviewed 2 December 2018 via mobile

The doors wouldn’t open and they were peeling. The toilet wouldn’t work . Needed extreme cleaning. There was dust everywhere. After explaining our situation to hotel administrations we were moved to a more appealing room

Date of stay: December 2018
1  Thank kaenyrac
Response from 948pamk, Guest Relations Manager at Windward Passage HotelResponded 4 weeks ago

Thank you for taking the time to submit your review. Your comments have been shared with our Staff.

Reviewed 24 November 2018 via mobile

Your kindness was spectacular, when I needed your help with utensils. Cleaning lady that got me ice.... wow is all I can say. Most attention and respect I got my whole visit. I felt more love from you than anyone else on island GREAT JOB!!!!!

Date of stay: November 2018
Thank Diana A
Response from 948pamk, Guest Relations Manager at Windward Passage HotelResponded 26 November 2018

Thank you for your kind words your comments has been shared with our staff! We look forward to your next visit! Guest Relations

Reviewed 7 November 2018 via mobile

Hotel is under remodeling, but Expedia did not indicate any issues. When we arrived we were told. no restaurant, no casino! Fortunately it is located close to restaurants and shopping (open IF cruise ships are in port). Thankfully we had rented a car. Lots of...More

Date of stay: October 2018
1  Thank conner19
Response from 948pamk, Guest Relations Manager at Windward Passage HotelResponded 7 November 2018

Thank you for taking the time to submit your review. Your comments have been shared with our staff! Guest relations

Reviewed 1 November 2018

I know this area is still rebuilding after Irma. I booked this hotel knowing it probably would not have full services back. This is an okay hotel right across from the Ferry Dock. I didn't really like it because the pool area was completely unshaded....More

Date of stay: October 2018
Thank dayton_brown
Response from 948pamk, Guest Relations Manager at Windward Passage HotelResponded 7 November 2018

Thank you for taking the time to submit your review. Your comments have been shared with our staff. Guest relations

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Questions & Answers
Ask a question
Jason33OSU
6 January 2019|
Answer
Response from 948pamk | Property representative |
The bar will be open at the end of the month. The casino to be determined
0
Votes
hockeyeh
25 October 2017|
AnswerShow all 2 answers
Response from Reaganp89 | Reviewed this property |
Reservations at windwardpassage . com is where they are telling people to cancel their rooms. If no response try messageing on Facebook. May take a little bit for refunds due to no internet at the hotel since it will be... More
1
Vote
Missy050715
22 July 2017|
AnswerShow all 14 answers
Response from LauraVER88 | Reviewed this property |
I would only stay here for a night, period. It's close to the airport and ferry. I definitely wouldn't take small children here for a vacation.
2
Votes
Room Tips
"rooms on left are noisy on weekends stay"
Getaway401930
24 Sep 2018
Read review
"Don't stay here. You will be disappointed."
lwalls_tx
21 Jul 2018
Read review
"if you want to see the beach, are accustomed to Marriott or Hilton properties you will not be happy here"
blessedman
17 Jun 2018
Read review
"Waterfont room/ nice water view, with slight noise during the day. I am city guy r so the noise was not an..."
K1961UJpaull
4 Apr 2018
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PRICE RANGE
US$207 - US$591 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
charlotte amalie holiday innholiday inn charlotte amalie
FORMERLY KNOWN AS
Holiday Inn
LOCATION
CaribbeanU.S. Virgin IslandsSt. ThomasCharlotte Amalie
NUMBER OF ROOMS
151
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