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We have been traveling to St Thomas for many years and actually own a condo. It is a great location the Marriott Vacation Club Marriott Hotel and Ritz-Carlton love them. We travel around me September or October always a good choice and time not too...More
We had a wonderful time at our Villa in St. Thomas! The Villa was beautiful and the views were beyond our expectations!! A huge shout out to Carrie, our concierge, for going above & beyond to deliver me a natural anti-inflammatory that I failed to...More
This hotel should not be open to public the way it is. 1st and furthermore I have to confess when i booked this hotel via expedia no one ever mentioned the conditions of the hotel. They claim the hotel is this way due to hurricane...More
I traveled to the U.S. Virgin Islands in August for five days with my family. Overall, the resort was great- except for a few issues.
When my mom booked the hotel, it said that they had concierge services along with a few other accommodations. We...More
We are currently staying on the property for 2 nights. The staff is very friendly. The grounds are mostly under construction with barely any guests. They took a really bad hit with the storm and should not be open to the public. The view and...More
6 Thank DTraveler23
Response from STTRZGM, Director of Operations at The Ritz-Carlton, St. ThomasResponded 4 weeks ago
Thank you for taking the time to write a review. First and foremost allow me to apologize as we clearly did not meet your expectations. The property is operating with limited services as we renovate and enhance the resort to re-open as The...More
Nestled within a 30-acre beachfront estate, The Ritz-Carlton, St. Thomas blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand ...Morebeaches on the eastern tip of St. Thomas in the Virgin Islands, along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features of our beach resort in St. Thomas include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from gigithefabulous | Reviewed this property |
The hotel overall is good, there’s just a lot of construction. It is pretty desolate, and a couple of accommodations are unavailable. There’s no room services or concierge, and only one restauraunt is open. It still is nice... More
The hotel overall is good, there’s just a lot of construction. It is pretty desolate, and a couple of accommodations are unavailable. There’s no room services or concierge, and only one restauraunt is open. It still is nice, though. Yes, there are newly renovated and decent rooms available. I just stayed there a few days ago and my room (well the second one, the first was quite dusty) was very nice. There are signs of damage from the hurricane, but it was clean, comfortable, and generally quite nice. The beach is alright, but it is a little rocky. It’s better for snorkeling than actual swimming. You can’t book excursions through the hotel since there is no concierge, unfortunately. Other hotels you can stay at are very limited. Many of them are fully booked. Margaritaville is nice, and I heard it was in better shape than the other options. If I have time, I can try to find you some other places to stay. I’m afraid I can’t be of much help.
Response from KRICH2000 | Reviewed this property |
UPDATE - I just checked tonight It's the St. Thomas Ritz Carlton. It will not be open until SUMMER 2019, Which means they have pushed it further from fall 2018 to Summer 2019! Big boo! Hope that helps!