The Palms, Turks and Caicos
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Grace Bay Beach Princess Drive, TKCA 1ZZ Providenciales
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Full view
360
Panoramas (1) Pool & Beach (296)
About
#15 of 42 hotels in Providenciales
Travellers' Choice 2019 Winner
Certificate of Excellence
Located steps away from the flawless white sands and sparkling sapphire waters of Grace Bay - one of the most beautiful beaches in the world - The Palms, Turks and Caicos is ranked among the Caribbean's top resorts. Boundless ocean views at our Grace Bay resort from stylishly-appointed suites ensure peace and tranquility while world-class amenities; including a 25,000 square foot spa and state-of- the-art infinity pool, promise rest and relaxation. A well-equipped gym, together with water sports and tennis cater for active guests and a dedicated children's' club provides fun for our younger guests. Whether you opt for a guest suite with infinite views of the ocean or lush garden or prefer to spread out in one of our spacious penthouses, you will discover a level of style and comfort that sets the luxury standard for the Turks and Caicos. All guest suites feature hand-tufted king-size bedding and complimentary wifi while a number of suites also boast a washer/dryer and full kitchen.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Bicycles available
Babysitting
Parking
Wifi
Fitness classes
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
Butler service
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Hotel links
Visit hotel website
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
11Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
Grace Bay Beach Princess Drive, TKCA 1ZZ Providenciales
Getting there
Car HireSee all Providenciales car hire
1,031Reviews134Q+A100Room tips
Reviews
Traveller rating
- 764
- 172
- 58
- 20
- 17
Time of year
Traveller type
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This was our 10th visit to the Palms. We love the size of the hotel and the accommodations. Housekeeping is always excellent. The breakfast buffet is fine if a little unimaginative. Hostess Carol is outstanding and is a definitive asset to the hotel. She is upbeat and takes an interest in all guests. Our butler Jerome is the very best and we wouldn't keep returning if not for him. He makes our lives easy and follows up on every little thing. The pool and beach food service this year was horrible and many guests were commenting on the downgrade from previous years. We found the luncheon menu changes mixed but food quality was high. There appeared to be no management supervision and many efficiencies could obviously be put in place in addition to adding servers to the pool area on poorer weather days. . That said, Conrad, Jimmy, and Wes were very accommodating and we looked forward to seeing them each day. The pool staff was very helpful, especially Floyd. We appreciated the updates to some of the hotel's physical plant, especially the elevators. The spa experience was great and we highly recommend.…
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Responded 5 days ago
Dear H7616EAchrisn, I would like to thank you for taking the time to advise us of your recent stay at the Palms. It is only through feedback such as the one received from you that we are able to uphold and where necessary, improve the service and overall experience provided to our guests. We do apologize for the lapse in service experienced by you during your stay. It is my hope that you will visit again and allow us the opportunity to correct these concerns and deliver you an outstanding experience at the Palms.
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This was our 4th stay at The Palms. We like the 1st floor 1 bedroom oceanfront suite. A large, wraparound terrace and lawn with direct access to the beach. Large living room, dining room, gourmet kitchen, modern master bath and a half bathroom with washer and dryer. The Palms includes a full buffet breakfast, with a vastvariety of foods and omelet bar. The hostesses and servers are exceptional. Especial for praise Leonie, who makes every guest feel welcome. Praise for Carol, and Ange, at the omelet station. The beach is spacious and being a part of Grace Bay goes on for miles,a bonus forwalkers. The pool is a large,free form and meandering design with many lounge chairs and beds and a swim up bar. There is a lively beach bar and food service. The beach staff are all so friendly and helpful. Careful attention was paid to keeping the suite clean and well supplied with towels and products. Our housekeeper, Elisia, did a great job. Ariker Garland, the concierge who arranged restaurant reservations and always made very helpful suggestions. The manager , Jeff Morgan was friendly and always accommodating. The restaurant, Parallel , has a lovely setting and excellent dinners. There is a stocked market , fine clothing store and a beautiful spa. The resort is well located and with complimentary bicycles only a 10 minute ride to the town. …
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Responded 5 days ago
Dear 117mag117, Thank you for the wonderful review! We are so happy you had such an amazing stay with us. We appreciate you sharing your experience and look forward to seeing you again!
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We just returned from a wonderful spring break with our 4 & 7 year old. We had a 1 bedroom suite with pull out couch which was perfect for all of us. The staff at the kids club were very friendly and accomodating, plus our kids met friends who they played with the entire time. We were able to have the same babysitter 2 nighs in a row which was great! The food and overall service was great and we really enjoyed the pool time when beach weather wasn't ideal. One thing that the website said was that "complimentary beach toys were available" I did not find that to be true. Not a huge deal! The staff was gracious and kind and I was very sad to leave. Also - this was our second time here, first with kids. We will be back again, when the world settles. Take care down there!
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Responded 5 days ago
Dear saraellens2020, Thank you for spending your time away with us and providing a wonderful review. It is wonderful to read how much you enjoyed your stay at the Palms and we hope you took with you the most warming memories. Thank you so much for being our guest. It is our hope that you will return soon and allow us the honor and pleasure of serving you again.
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The resort is very nice despite being a little dated. The grounds are well maintained, the rooms are spacious and clean and the staff is very helpful. All the meals we had on property were solid and the bartenders and waitstaff were fabulous in how they interacted with us.
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Responded 5 days ago
Dear S7903XQchrisr, Thank you for sharing your recent experience at the Palms. We sincerely appreciate your business and positive feedback! Your kind comments regarding the resort and our fantastic staff are a pleasure to read. It was truly a pleasure having you as our guest, and we look forward to the opportunity of welcoming you back again soon.
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My wife and I stayed at The Palms several years ago and returned last week for a vacation. It has changed and not for the better. They do try. The staff is friendly and usually accommodating to your requests. However, it seems to have turned into a convention hotel and the focus is on large groups and their needs. As an individual couple looking for a good, relaxing time, that is pretty hard given the noise from drunken conventioneers. The food has deteriorated as well. Our meal in Parallel 23 was way sub-standard. They offer to recook your dinner but why should that be necessary. can't they get it right the first time. Or even the second. The prices are off the map. Drinks are very expensive as is the food. You can do better than this place in the Turks and Caicos.
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There is a dress code for one of the restaurants. I saw people in shirts and summer dresses.
The restaurant by the pool is open air and no dress code.
No, but they have a major breakfast included. We never really ate lunch, just went out for dinner.
Not sure of that, might need to give them a call.
The taxis are queued up outside of baggage claim. And YES! that ride for 2 people is $14 per person, plus tip. Taxis are expensive on Provo. The good news is the fares are set by the government. Go here to see the fares wherewhenhow.c o m /turks-caicos-islands/general-information/transport TA will not allow me to paste the actual web address.
123456…27
"If you have little ones try to be on ground floor facing the pool for numerous breaks."Read full review
123456…20
PRICE RANGE
€474 - €1,745 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the regent palms hotel providenciales, regent hotel providenciales, regent providenciales, providenciales regent, turks caicos palms
FORMERLY KNOWN AS
The Regent Palms
LOCATION
CaribbeanTurks and CaicosProvidenciales
NUMBER OF ROOMS
72
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Claim Your Listing Frequently Asked Questions about The Palms, Turks and Caicos
Which popular attractions are close to The Palms, Turks and Caicos?
Nearby attractions include Anna's Art Gallery (1.1 km), Princess Alexandra National Park (0.7 km), and Brilliant Studios (1.0 km).
What are some of the property amenities at The Palms, Turks and Caicos?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at The Palms, Turks and Caicos?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Palms, Turks and Caicos?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Palms, Turks and Caicos?
Yes, free parking is available to guests.
What are some restaurants close to The Palms, Turks and Caicos?
Conveniently located restaurants include Lemon2Go Coffee, Shay Cafe & Lounge, and Grace's Cottage.
Are there opportunities to exercise at The Palms, Turks and Caicos?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does The Palms, Turks and Caicos have an airport shuttle?
Yes, The Palms, Turks and Caicos offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Palms, Turks and Caicos?
Yes, dry cleaning and laundry service are offered to guests.
Does The Palms, Turks and Caicos offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Palms, Turks and Caicos?
Many travellers enjoy visiting Cheshire Hall Plantation (6.4 km).
