Message from Tripadvisor: This business is temporarily closed until 15/04/2020

West Bay Club

Save
Lower Bight Rd Grace Bay Beach, TKCA 1ZZ Providenciales
Visit hotel website
E-mail hotel
Expedia.com
eDreams
Nustay.com
Booking.com
Roomdi.com
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1364)
360
Panoramas (75)
Room & Suite (530)
Certificate of Excellence
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#13 of 42 hotels in Providenciales
Location
Cleanliness
Service
Value
Certificate of Excellence
West Bay Club blends the warmth and comfort of home with the amenities and service of the finest resorts at our celebrated location on the widest stretch and tranquil west end of Turks & Caicos' award-winning Grace Bay Beach. Our all-oceanfront suites and serene setting combine to create the perfect environment for relaxation. Personalized, handmade experiences are crafted each day by our devoted staff, so guests' visits to our luxury boutique property become cherished, lifelong memories. Suites all include oceanfront terraces, full kitchens, ensuite baths and expansive living space, making West Bay Club's luxurious, comfortable accommodations the ideal backdrop for a Caribbean getaway.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Bicycles available
Indoor play area for children
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Diving
Snorkelling
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Taxi service
Fax / photocopying
Spa
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
Sun umbrellas
Umbrella
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Show more
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family Resort
Languages Spoken
English, Spanish
Hotel links
Visit hotel website
1,269Reviews98Q+A100Room tips
Traveller rating
  • 951
  • 239
  • 52
  • 13
  • 14
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
My family just visited the West Bay Club for the first time. The friendly and welcoming staff told us about their Kids Club when we checked in. It's a separate space for kids where they participate in a variety of activities. We were told a woman named Margaret ran it and everyone at the club spoke of how great she was. We weren't sure we'd send our son, 4, there, but he said yes when we offered and so off he went on our first day. By the time we left a few days later, our son had spent a ton of time at the club, despite our multiple attempts to have him do something else. Each time we went to pick him up, he told us how much fun he was having and that he wanted to stay. Sometimes there were other kids there, sometimes it was just him, but each time, he had an awesome experience, thanks to Margaret. She is so kind and has such a wonderful way with children that really connects with them. Other parents we spoke with whose kids also visited the kids space said their kids had the same experience - they loved their time with Margaret and didn't want to leave each day. Our son built a rocket, went on a scavenger hunt, made a necklace, played superheroes and other activities that made him want to go back. If you're traveling with young kids and are looking for ways to keep them busy in a fun, productive, even educational way that lets you enjoy your vacation a bit as well, stay at the West Bay Club. Margaret is the jewel of the club and she will give your children such a wonderful experience. Margaret is the best - from her demeanor, her patience and the way she connects with kids, she is just the type of person you want your kids to spend time with. We left wanting to visit the West Bay Club again in large part to how terrific Margaret was.
Read more
Response from Denise Higgs, Marketing at West Bay Club
Responded 1 week ago
Dear Guest, Thank you for taking the time to write your review on West Bay Club. We couldn't agree more, Margaret is truly a gem, and we are happy you felt so comfortable with your precious son in her care. She has such a gift with children and we are very lucky to have her as part of the West Bay Club team. The best news, however, is hearing you will be returning. We can’t wait to welcome you back! Sincerely,
Read more
We stayed in the one bedroom luxury unit and it was great for space, amenities (fully functioning kitchen, in unit laundry, 6-8 water bottles provided everyday), cleaning, and the ocean view. The service was the best we received on the island. The pool was nice, the beach area was nice and big, and having walked the whole length of Grace bay we can say with certainty that it was also one of the nicest parts of the 12 mile beach. I will be honest though - the units were very overpriced. We were paying $1000 a night for an apartment that even in New York City would be going at half the price (at the higher price range). We could also hear when guests staying above us moved chairs around - and this has to do with a lack of cushioning pads under the chairs and jnot the best construction.in addition on our first night some machine on the property went hay wire and you could hear this loud obnoxious sound for about a good 30-45 mins at 2am in the morning before it was fixed/shutdown. The resort didn't apologize and when we asked the front desk what had happened the day shift staff didn't even know about the incident. All in all this place provides a lot of comforts but at $1000 it does not offer value for money anywhere in the world (which is a general theme if you are visiting Turks and Caicos).
Read more
Response from Denise Higgs, Marketing at West Bay Club
Responded 1 week ago
Dear Guest, Thank you for taking the time to write your review on West Bay Club. We are so delighted that you enjoyed your spacious ocean view suite, our great staff and our amazing location on beautiful Grace Bay Beach. Your thoughtful feedback has been shared with management, we truly appreciate your comments. We look forward to welcoming you back. Sincerely,
Read more
I have been to West Bay Club many times with my husband. This time on a girls only vacation. It has become my favorite vacation spot. A short direct flight from NYC and you are in paradise. Beautiful weather, lovely relaxing hotel, warm and friendly staff. When I leave I am always planning my return.
Read more
Response from Denise Higgs, Marketing at West Bay Club
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to write such a kind review of West Bay Club. We are so humbled that even with so many choices, you continue to return again and again to WBC. We are delighted that our team provided amazing service, the signature handmade service for which we are known. We consider you part of our West Bay Club family, and we can't wait to welcome you home again! Sincerely,
Read more
We loved our overall experience at West Bay Club!! Would 100% recommend! Perfect spot if you want to sit back relax on the beach or pool, also close to airport! Fun activities like snorkeling and easy taxi ride to shops and nearby restaurants! We were most amazed by how supportive and friendly all of the staff was, special shout out to Domareo for making us feel very welcomed! Inclusive breakfast every morning was also super convenient and nice workout room available! Suites were well worth it-clean, spacious and beautiful ocean-front views! Would definitely stay there again!
Read more
Response from Denise Higgs, Marketing at West Bay Club
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to write your review on West Bay Club. We are so delighted that you thoroughly enjoyed your stay, including your spacious suite, complimentary breakfast buffet, water-sports and other amenities. Our staff strives to go above and beyond for all of our guests, and it's so wonderful to hear that Domareo and the team did not disappoint. We look forward to welcoming you back! Sincerely,
Read more
West Bay Club was a perfect location for our recent family vacation (with children ages 5 and almost 4), which also served as my "babymoon," as I'm nearly 7mo pregnant. We were very impressed with nearly all aspects of our stay, particularly with the excellent professionalism and responsiveness of the staff (far exceeding even several of the "more luxurious" resorts we have stayed in the Caribbean), the quality of food (truly outstanding and inspired, never boring), and most uniquely the care at the Kids Club. The receptionists, food service, and beach service staff were all really top notch. I was honestly prepared for far less attentiveness considering how laid back and boutique the place is, so we were very pleasantly surprised by all levels of service. The food was really, really good. The only minor suggestion I'd have on it was that while the daily breakfast always offered a nice variety, it did not vary from day-to-day. Not a problem at all though, considering their decent food variety. The Kids Club was outstanding. It is open 9-12 and 1-4 (and complementary with your stay!), so somewhat limited hours, but Margarette, the Kids Club director was as lovely as she was inventive and kind to our boys. She was flexible and fun, and my boys begged to go! We have been to a handful of similarly situated and staffed Kids Club on Turks and Jamaica, and hands down, Margarette was the most engaged, creative, fun, and kind director we have ever encountered. HUGE benefit! The grounds and room were also gorgeous. I was very impressed with how immaculately they tended to the landscaping and general aesthetic. It's not overdone, but it's lovely. We stayed in an Oceanfront Luxury One Bedroom suite that was beautiful and CLEAN. (The housekeeping was excellent -- twice daily, thorough, nice, and never coming at odd times.) Our only issue of our whole stay was worth flagging here though -- we rented a one bedroom that claimed a pull out couch, which we planned to use for our small boys, but the couch did not pull out. We were told later than the units are individually owned and rented, so the owner of our unit must have updated with a non-pull-out couch. It could have been a real damper on our time, but the Club accommodated us by allowing us use of an adjoining studio room, which was VERY gracious and kind of them. They called twice to make sure we were happy, which we definitely were. I'd just advise that if you're hoping for a pull-out, ensure there is actually one in the room that you're being assigned. Otherwise, our room, view, and balcony were all stunning. Everything in the kitchen worked perfectly, no odd glitches that often accompany these kinds of rentals. I could go on and on about how perfect this place was for our young families (lots of families were staying there that week). It's a perfect low-key place for pool, beach, good food. Not huge variety but consistent, great service.
Read more
Response from Denise Higgs, Marketing at West Bay Club
Responded 2 weeks ago
Dear Guest, Thank you for sharing your review of West Bay Club. It sounds like you and your family thoroughly enjoyed your stay and we could not be happier. Reviews like yours are what we strive for. We are so delighted that our team exceeded all of your expectations and the staff was able to provide superb and attentive service, the signature handmade service for which we are known. It’s great to hear that Margaret and the Kids Club made your family’s stay so much more memorable. She has such a gift with children and we are very lucky to have her as part of the West Bay Club team. We look forward to welcoming you back soon. Sincerely,
Read more
Previous
Coloring,drawing,paper bag puppets,painting rocks/shells etc,depends ......and more
1 vote
We go in July, so I’m not sure what they are up to right now. Sorry. Last July they said they were going to put in another pool on the beach side (close to the walkway over the dunes). Good luck!
0 votes
Yes
0 votes
Show all answers
Are there food and drink servers at the pool and beach?
Hello, Yes Food and Beverage service is available at both the pool and beach. If you have any other questions please do not hesitate to contact us.
0 votes
I agree with the comment about the conch shack. Expensive cab ride and you really should go there
0 votes
Show all answers
PreviousNext
12345620
"Ocean front luxury on the fifth floor was big, beautiful, and very comfortable"
Read full review
"Beach front deluxe suite is worth the splurge."
Read full review
"We were towards the front near the pool and it was very quite."
Read full review
"Not near the pool."
Read full review
"From what we could see, every room is fantastic as this quiet place is right on the beach and the pool is very close to all rooms."
Read full review
PreviousNext
12345620
PRICE RANGE
€485 - €1,138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
west bay club hotel providenciales, west bay hotel, west bay resort
LOCATION
CaribbeanTurks and CaicosProvidenciales
NUMBER OF ROOMS
46
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about West Bay Club
Which popular attractions are close to West Bay Club?
Nearby attractions include Grace Bay Beach (4.1 km), Atelys (3.8 km), and Leeward Beach (6.0 km).
What are some of the property amenities at West Bay Club?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at West Bay Club?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at West Bay Club?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at West Bay Club?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to West Bay Club?
Conveniently located restaurants include Omar's Beach Hut, Cocovan, and Turks Kebab.
Are there opportunities to exercise at West Bay Club?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at West Bay Club?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at West Bay Club?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to West Bay Club?
Many travellers enjoy visiting Cheshire Hall Plantation (4.4 km).
Does West Bay Club have any great views?
Yes, guests often enjoy the ocean view available here.