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The Ritz-Carlton, Grand Cayman

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Traveller (2189)
Pool & Beach (488)
Room & Suite (480)
Overview
  • Excellent79%
  • Very good14%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“bar jack”(191 reviews)
“the ritz”(1,375 reviews)
“the club lounge”(99 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,303)
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3,232 results
Traveller rating
2,476
470
190
59
37
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LanguageEnglish
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2,476
470
190
59
37
Show reviews that mention
All reviewsbar jackthe ritzthe club loungebeach sideresort viewblue restaurantgrand caymansushi restaurantocean fronttasting menumain poolsteam roomresort feefour seasonsfront rowrum puncha garden view room
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1 - 5 of 3,232 reviews
Reviewed yesterday

Cannot express more. Nightly rate, add 10% Service Charge and 13% Govt. Tax = 23% addt’l. And then $75 daily resort fee (usage of pool, beach chairs). If one cannot have a beach chair, why fly/ go to the island? A $900/night room ends up...More

1  Thank I5678910
Reviewed 2 days ago

Did a quick two night stay here for a conference. Room was in perfect condition, wonderful AC, fast internet and the room service was very tasty. I enjoyed the beach and pool. Staff throughout the hotel was great and friendly. Wonderful hotelMore

Thank adamtope23
Response from Hermes_Cuello, Manager at The Ritz-Carlton, Grand CaymanResponded yesterday

Dear adamtope23, We are very happy to learn that you had a fantastic stay at our resort! Thank you for sharing your feedback with us and the TripAdvisor community. We greatly appreciate your time and are delighted to learn that the exemplary service provided by...More

Reviewed 2 days ago

My family and I stayed here for 7 nights. Amazing! It is a wonderful resort with outstanding service. The amenities were perfect and service was excellent. My spouse really enjoyed her experience at the la prairie spa. This property is the best on the island...More

Thank George N
Response from Hermes_Cuello, Manager at The Ritz-Carlton, Grand CaymanResponded yesterday

Dear George N, Thank you for sharing your experience with us and the TripAdvisor community. We are delighted to learn that you had such a wonderful time during your recent stay at our resort and that your spouse enjoyed La Prairie Spa! We greatly appreciate...More

Reviewed 2 days ago via mobile

The Ritz-Carlton is one of the larger properties with Towers on both sides of 7 mile beach road. Obviously the beach facing tower is the more desirable. It is an older property but still very nice and upscale as can be expected of the Ritz....More

1  Thank Addy J
Reviewed 3 days ago via mobile

We had a lovely time at the Ritz Carlton. First and foremost the service was impeccable. That is the most notable component of the resort. Each day, as soon as we arrived at the beach we were approached by the staff asking to escort us...More

3  Thank andpro91
Response from Hermes_Cuello, Manager at The Ritz-Carlton, Grand CaymanResponded yesterday

Dear andpro91, Thank you for sharing your experience with us and the TripAdvisor community. We are delighted to learn that you had such a wonderful time during your recent stay at our resort! We greatly appreciate the feedback regarding the room, as it will certainly...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Hot Tub
Spa
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$409 - US$2,891 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$409 - US$2,891 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2189)
Pool & Beach (488)
Room & Suite (480)
Dining (138)
Family and Play Areas (15)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
d_caitlyn
14 August 2018|
AnswerShow all 4 answers
Response from Smokie113 | Reviewed this property |
Hi, very suitable for an 18month old! There is an entire mini water park for kids which would be lots of fun. Let the concierge know before you arrive and they will even have special small gifts for your son/daughter. Cheers
1
Vote
Maria R
11 August 2018|
AnswerShow all 9 answers
Response from Wellness-Itinerary | Reviewed this property |
one of our complaints was that there was little music on the island compared to other tropical islands. But you get used to the quiet. We stayed for a week so the beginning of the week was really quiet and there may have... More
0
Votes
Siddharth P
3 August 2018|
AnswerShow all 5 answers
Response from YaYaAlice | Reviewed this property |
I used the WiFi to write my reviews to Trip Advisor and to check email. Not exactly work, so hopefully that helps.
0
Votes
Room Tips
"Ocean View"
curious_George325
2 million years ago
Read review
"Higher floors have better views on ocean side."
lynnec238
2 million years ago
Read review
"Ocean view with balcony"
globalguy2016
2 million years ago
Read review
"Definitely want ocean side."
nancypK2947CJ
2 million years ago
Read review
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