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Ponce Plaza Hotel and Casino

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Traveller (242)
Room & Suite (224)
Dining (46)
Overview
  • Excellent45%
  • Very good26%
  • Average16%
  • Poor6%
  • Terrible7%
Travellers talk about
“front desk”(92 reviews)
“colonial room”(11 reviews)
“lola restaurant”(14 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (779)
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627 results
Traveller rating
267
163
106
44
47
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Time of year
LanguageEnglish
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267
163
106
44
47
Show reviews that mention
All reviewsfront deskcolonial roomlola restaurantwalking distancesmall poolparking garagestayed one nighthotel is beautifulhotel staffpuerto ricoparque de bombasramadalolascarlosvigiapr
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1 - 5 of 627 reviews
Reviewed 1 week ago

This great hotel is unbelievable in its beauty and all-inclusive amenities and services. Just a few miles from Caribbean Sea and right in the very heart of Ponce, the Ponce Plaza Hotel and Casino gives visitors all they need: Calm sleep at night, ample parking...More

Thank Innovator-Designer
Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 1 week ago

Dear guest: We appreciate your time and feedback. We are so happy to know that you enjoy our facilities and the beautiful architecture of the city. Our most rooms face to the Castillo Castle and Cruceta El Vigia. Looking forward to welcoming you back very...More

Hotel's Favourite
Reviewed 4 January 2018 via mobile

The hotel is located in from of the main square plaza. Walking distance from restaurants, bars and shopping. Near museum and historical places. It has a casino. Most of the room's have a great view to the serralles castle and La Cruceta .

Thank Roberto S
Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 5 January 2018

Dear Roberto S: We appreciate your time and feedback. We are so happy to know that you enjoy your stay and facilities. We look forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Reviewed 2 weeks ago via mobile

This hotel is located at the heart of Ponce. It has a multilevel parking. Different places to eat in and around the hotel facilities. Next door is the Casino. Has a pool. And ambiance is colonial style with a modern taste. Room was clean. With...More

Thank rochi g
Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 2 weeks ago

Dear rochi g; We appreciate your time and feedback. We are happy to know that you can enjoy your stay and our facilities. Looking forward to welcoming you back very soon!

Reviewed 4 weeks ago via mobile

Near to Plaza Las Delicias. It os a grwat location, near to Catedral, alcaldia, restaurant, bars and ice cream shop. Great service, ambience and great restaurant (for breakfast and other for dinner). Cafe Colao and Lolas are a great option. Hotel is pretty beautiful and...More

Thank Joan P
Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 4 weeks ago

Dear Joan P: WE appreciate your time and feedback. We are happy to know that you enjoy your stay and facilities. Looking forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Reviewed 16 June 2018 via mobile

We were looking forward to a grand room that matched the beautiful entry way and pool area, but were so disappointed. The room, which was priced above our favorite place down the street, the Belgica resembled a Super 8 motel room. The bathroom was dirty,...More

Thank Heather M
Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 5 weeks ago

Dear Heather: Thanks for your time and feedback. We apologize any situation in your stay. We are working with some renovations for better services. Once again, we apologize. Sincerely, Maricarmen San Antonio

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$134 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$134 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (242)
Room & Suite (224)
Dining (46)
Pool & Beach (22)
Amenities (16)
Questions & Answers
Ask a question
Joe D
7 November 2017|
AnswerShow all 2 answers
Response from Norberto M |
It was open when I traveled there in June but after hurricane Maria not sure if it is open now.
1
Vote
Joe D
6 November 2017|
AnswerShow all 2 answers
Response from PoncePlazaHotel | Property representative |
Yes!!! we are open 24/7!
1
Vote
Lisa T
28 February 2017|
AnswerShow all 7 answers
Response from Perfecto G | Reviewed this property |
Hi. Is correct. The hotel has a good lote parking. Its part of the facility. Enjoy!!!
1
Vote
Room Tips
""modern" building may be quieter than old section"
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"Ask for clean sheets"
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"Check WiFi reception as some rooms get better connections than others."
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"Deal with the humidity odor."
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