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Ponce Plaza Hotel and Casino

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Traveller (243)
Room & Suite (224)
Dining (45)
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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Ponce Plaza Hotel & Casino is located at the corner of Reina and Union Street, in downtown Ponce. The hotel has a unique concept that intertwines modern style and historical architecture. The historic facade dating from 1882 is regulated by the Puerto Rico Institute of Culture. It was built by the owner at the time, Mr. Francisco Roubert, who along with former ex-slaves conducted this valuable architectural gem and lived for many years with his family. In 1912, it becomes the Liceo Ponceno School, the first all-girl school. After many years as a commercial property, it was purchased by the Munoz family and restored to what today is known as the Ponce Plaza Hotel & Casino. The hotel amenities are, the Casino de la Plaza, Lola Eclectic Cuisine Restaurant, Melao Coffee Shop, Viva Bar and a swimming pool. The Ponce Plaza Hotel and Casino includes 7 rooms that reflect the colonial style of the historic building and 62 rooms that offer a modern touch, all 69 rooms embellish this boutique style hotel in the heart of the city of Ponce, Puerto Rico.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Casino and Gambling
Meeting Rooms
Laundry Service
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Good to know
HOTEL STYLE
Charming
Quaint
HOTEL CLASS
Hotel links
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Reviews (789)
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634 results
Traveller rating
270
164
106
46
48
Traveller type
Time of year
LanguageEnglish
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270
164
106
46
48
Show reviews that mention
All reviews front desk colonial room restaurant lola walking distance parking garage small pool stayed one night hotel is beautiful puerto rico parque de bombas ramada lolas carlos vigia
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1 - 5 of 634 reviews
Reviewed 1 week ago via mobile

First night room inundated. Change to another room. 12:05 am New room...again water coming from ceiling. 12:30 am Change to another room. 1:00 am Small and uncomfortable Next day, another room. No hot water. Nice front desk personnel. Incompetent administration. Dilapidated facilities. Restaurant Lola used...More

Thank ljcruz
Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 1 week ago

Dear ljcruz: Thanks for your time and feedback. We apologize any situation during your stay. We are working with some renovations. Looking forward to welcoming you back. Sincerely, Maricarmen San Antonio

Hotel's Favourite
Reviewed 4 January 2018 via mobile

The hotel is located in from of the main square plaza. Walking distance from restaurants, bars and shopping. Near museum and historical places. It has a casino. Most of the room's have a great view to the serralles castle and La Cruceta .

Thank Roberto S
Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 5 January 2018

Dear Roberto S: We appreciate your time and feedback. We are so happy to know that you enjoy your stay and facilities. We look forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Reviewed 30 September 2018 via mobile

Interesting medium size hotel in the of the town. The area is very magestic and rich with history. Room was small, yet confortable for 2 people. Had a balcony. Pillows are to big and hard for my preference. Very nice customer service. The property has...More

Thank Anect
Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 1 October 2018

Dear Anect: We appreciate your time and feedback. We are happy to know that you enjoy your stay and facilities. We hope to see you soon! Sincerely, Maricarmen San Antonio

Reviewed 25 September 2018

This little hotel is much larger than it appears on the Plaza. We stayed in the new building, which was clean and uncluttered. The view from the balcony was a little underwhelming, but it is an urban hotel carved into downtown where space is a...More

Thank RudiB877
Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 28 September 2018

Dear Rudi877: Thanks for your time and feedback. We are so happy that you enjoy your stay and our facilities. We are working hard to give our guest the best customer services. Looking forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Reviewed 19 September 2018

Now I know why is full every time I tried to make a reservation, is an excellent choice to stay on the south part of the island. excellent accommodations, very good choices to eat, and an excellent place to have a good breakfast. Like it...More

Review collected in partnership with this hotel
Thank ajove
Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 21 September 2018

Dear ajove: We appreciate your time and feedback. Happy to know that you enjoy your stay and facilities. Looking forward to welcoming you back very soon. Sincerely, Maricarmen San Antonio

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Questions & Answers
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Joe D
7 November 2017|
AnswerShow all 2 answers
Response from NorbertoM219 |
It was open when I traveled there in June but after hurricane Maria not sure if it is open now.
1
Vote
Joe D
6 November 2017|
AnswerShow all 2 answers
Response from PoncePlazaHotel | Property representative |
Yes!!! we are open 24/7!
1
Vote
Lisa T
28 February 2017|
AnswerShow all 7 answers
Response from Perfecto G | Reviewed this property |
Hi. Is correct. The hotel has a good lote parking. Its part of the facility. Enjoy!!!
1
Vote
Room Tips
"The rooms in the interior of the new building are quiet, but do not have much of a view."
RudiB877
24 Sep 2018
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""modern" building may be quieter than old section"
jbarnett50
28 May 2018
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"Ask for clean sheets "
frankmorales1
28 Feb 2018
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"Check WiFi reception as some rooms get better connections than others."
RickM2739
8 Jan 2018
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PRICE RANGE
US$119 - US$166 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanPuerto RicoPonce
NUMBER OF ROOMS
69
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