We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Moon Palace Jamaica

Traveller (2635)
360
Panoramas (85)
Video
Certificate of Excellence
Overview
Visit hotel website
Main Street, Ocho Rios Jamaica See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
Visit hotel website
Offers from Moon Palace Jamaica
Offers & Announcements:50% off room rate
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$561.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Ocho Rios hotels with availability
{"BOOKING_FEATURES": ["META_ABSOLUTE_PRICING","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6018fdad58a74ccbbfb6d7be1ebb3dd9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":7134812,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109264741],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":1,"year":2019},"checkout":{"day":28,"month":1,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":561,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"6018fdad58a74ccbbfb6d7be1ebb3dd9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":937,"lowestMetaPrice":561,"additionalPartner":false,"highestMetaPriceDisplay":937,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":937,"lowestMetaPrice":561,"highestMetaPriceDisplay":937,"hotelName":"Moon Palace Jamaica","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYwMThmZGFkNThhNzRjY2JiZmI2ZDdiZTFlYmIzZGQ5IiwiQUlLIjoiYzMwMTQxMGUzYTYwNGQ1NWJmYWQxZTI4MWRhNzZhYmIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "27/01/2019", "checkOut": "28/01/2019", "lowestPrice": "US$561", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109264741":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,464)
Filter reviews
2,366 results
Traveller rating
1,441
516
217
97
95
Traveller type
Time of year
LanguageEnglish
More languages
1,441
516
217
97
95
Show reviews that mention
All reviews loud bar flow rider awe spa resort credit konoko falls water journey momo restaurant la gondola vacation planners pier restaurant public relations club noir diamond concierge palace members presidential suite dolphin swim dolphin experience
FilterEnglish
Updating list...
1 - 5 of 2,366 reviews
Reviewed today

We had an amazing time in Jamaica!! Our stay was amazing. The staff were incredible! Romaine Douglas, part of the entertainment team made our stay very enjoyable. He was very knowledgable about the area, and always made our days fun. Sherene McGhie at the front...More

Date of stay: January 2019
Thank Lexi W
Hotel's Favourite
Reviewed 15 November 2018

We just got home from my moms 70th birthday week. What a fantastic trip. The hotel was gorgeous and clean and what made our trip was the amazing staff. You have a wonderful group of people working for you. A few of our favorites would...More

Date of stay: November 2018
1  Thank Heather J
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 19 November 2018

Dear Heather J, What an amazing experience shared! We are ecstatic to learn that such a phenomenal time was had whilst staying with us. The impeccable conditions all throughout our facilities likewise the professionalism received through all interactions had on the property are meticulously maintained...More

Reviewed today via mobile

Let me start off with the fact that we do NOT Do family resorts, well because I’m 25 and he’s 32 and we don’t have a family... However, I’m so happy I did because there was so much to do here. First off the staff...More

Date of stay: January 2019
Thank CarmenBandiego
Reviewed today via mobile

We stayed at the resort it was great the security sherene grant was extremly helpful to my daughter, and my wife also had difficulty walking and she politely helped her to the door as and elder man I value this much I found her to...More

Date of stay: January 2019
Thank Larry A
Reviewed 2 days ago via mobile

Just come back from a lovely stay at the Moon Palace. I’ll start with the negatives... there wasn’t many but they were notable for us. 1. We booked last minute and probably due to low availability, but we probably got the worst view possible, facing...More

Date of stay: January 2019
1  Thank LouM948
Response from ChristinaM4739, Manager at Moon Palace JamaicaResponded yesterday

Dear LouM948, Our utmost appreciation for your perfect rating as a reflection of the outstanding services you received whilst staying with us. We highly appreciate your admiration taken in our impeccable conditions maintained all throughout our facilities, likewise the delectable food at our exquisite Restaurants...More

View more reviews
About
Description
Moon Palace Jamaica is nestled in the beautiful surroundings of Ocho Rios, and boasts more than 700 luxurious accommodations with oceanfront and partial ocean views of the Caribbean Sea, each with 24-hour More room service, free WIFI, CHI-branded amenities, complimentary calls to Continental US and Canada, and more. Renowned for over-the-top all-inclusive amenities such as unlimited gourmet dining and snacks, top-shelf drinks, a FlowRider® Double Wave Simulator, state-of-the-art Playroom for kids, a lounge designed specifically for Teens, and world-class entertainment and nightlife, it offers the perfect vacation for families and couples alike. Also home to the largest spa in Jamaica, for some serious pampering, this warm-hearted resort has everything you need right at your fingertips. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
705
Price range
US$395 - US$1,050 (Based on Average Rates for a Standard Room)
Location
Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
705
Price range
US$395 - US$1,050 (Based on Average Rates for a Standard Room)
Location
Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Photos
Traveller (2,635)
Pool & Beach (595)
Room & Suite (502)
Dining (311)
Amenities (121)
Family and Play Areas (43)
Business Centre & Event Rooms (6)
Nearby
Nearby HotelsSee all 294 nearby hotels
Ocean Sands
94 reviews
.30 km away
Rooms Ocho Rios
922 reviews
.34 km away
Marine View Hotel
17 reviews
.42 km away
Silver Seas Resort Hotel
290 reviews
.45 km away
Nearby RestaurantsSee all 1,003 nearby restaurants
Miss T's Kitchen
877 reviews
.35 km away
Juici-Beef Patties
592 reviews
.42 km away
Mom's
257 reviews
.44 km away
Ocho Rios Village Jerk Center
654 reviews
.81 km away
Nearby AttractionsSee all 1,124 nearby attractions
Ocho Rios Bay Beach
942 reviews
.42 km away
Turtle River Park
189 reviews
.65 km away
Dolphin Cove Moon Palace Jamaica Grande
47 reviews
.18 km away
Island Village
179 reviews
.79 km away
Questions & Answers
Ask a question
Jill C
17 January 2019|
AnswerShow all 4 answers
Response from Myfamilytravelers18 | Reviewed this property |
Hi Jill, All resort credit will varies the length of stay in the property resort.
0
Votes
RamonL211
15 January 2019|
AnswerShow all 4 answers
Response from ChristinaM4739 | Property representative |
Dear Ramon L, Our team at Moon Palace Jamaica is thrilled of your interest shown in our wonderful resort. It is my pleasure to inform you that at this time beach parties are hosted every Thursday on property. Without... More
0
Votes
Room Tips
"Ocean View room 10th floor, tower 3"
AGOSAIN
1 week ago
Read review
"Superior Rooms overlooking the ocean."
Fab_Fun12
1 week ago
Read review
"Make sure to partake in the hotel excursions and visit the Blue Hole!"
kyliek410
2 weeks ago
Read review
"Building 2 is best"
N1610NGstevec
2 weeks ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing