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Welcome to Hibiscus Lodge Hotel, your Ocho Rios “home away from home.” Hibiscus Lodge Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
For those interested in checking out popular landmarks while visiting Ocho Rios, Hibiscus Lodge Hotel is located a short distance from Bethel Tabernacle United Pentecostal Church (0.1 mi) and Our Lady of Fatima Catholic Church (0.2 mi).
As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with free wifi available.
Guests have access to room service, a sun terrace, and beach chairs while staying at Hibiscus Lodge. In addition, Hibiscus Hotel offers a pool and free breakfast, which will help make your Ocho Rios trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
Travellers looking to enjoy some lobster can head to Miss T's Kitchen, Evita's Italian Restaurant, or Mongoose Jamaica Restaurant and Lounge. Otherwise, you may want to check out an Italian restaurant such as Evita's Italian Restaurant, Rivaz Ultra Lounge, or Caffe' Da Vinci.
During your visit, be sure to check out Konoko Falls & Park (1.1 mi), which is a popular attraction within walking distance of the hotel.
Hibiscus Lodge Hotel puts the best of Ocho Rios at your fingertips, making your stay both relaxing and enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Quiet
Location
83-85 Main Street, Ocho Rios Jamaica
Hibiscus Lodge Hotel
4 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Both my Husband and my father had birthdays in October, (Oct27) and (Oct 21) respectively. We were looking for a hotel with not many people due to the Pandemic. Hibiscus Lodge was perfect. The hotel was at full capacity, however the property is beautifully landscaped with walkways going in several directions and different levels to several rooms. The entire property is on a cliff, which catered to the multiply levels. The Hotel is connected to the Almond Tree Restaurant which served great food and excellent service. The cost of our rooms included breakfast which was full Jamaican fare or Ham &Eggs, it was delicious. The amenities were great and the beach is awesome. Karen F.
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Date of stay: October 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Doswald, General Manager at Hibiscus Lodge Hotel
Responded 18 May 2023
Hi Karen, Thank you for staying with us, and thank you for the time you took to provide us with feedback on your stay. Happy to hear we were perfect for what you were looking for. We are really happy you found the food to be delicious, the amenities to be great and the beach to be awesome. It was our greatest pleasure to have served you, and we hope you will be back with us in the very near future!
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Pros: By far the hotel’s best feature is the beautiful view. Our room’s balcony had a full view of the ocean and the view from the restaurant and bar was also spectacular. The room was very basic but clean. The grounds were well maintained. The hotel location made it easy to walk to downtown Ocho Rios.
Cons: The service in the restaurant was not very friendly. The staff didn’t look like they enjoyed working there. It was very different from the other hotels we stayed at in Jamaica where we were always greeted with smiles by the staff.
The loud music from across the street kept us awake until past 2 am on our first night (a Saturday). The other nights it was loud too, but stopped around 11 pm -12am.
But above all, what was the biggest downer for us about this hotel was the caged macaw. The beautiful yellow and blue macaw was by himself in a hideous concrete cage with nothing in it but a metal perch. The bird looked depressed and sad. It was hard to walk by his cage every day to go to our room. It made us upset and sad. Macaws are very smart and social birds, they require a lot of space, attention and mental stimulation, and a partner for companionship. We found out this bird didn’t even have a name and had been living in that cage for years. It broke our hearts to witness such lack of loving care for such a beautiful animal.
For these reasons, I give the Hibiscus Lodge Hotel a 6/10 rating.
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I did a personal shoot here for a clothing company and it was amazing. I got complimentary breakfast the next morning which is included in the cost. I got a humming bird room I think it was a honeymoon based room it was amazing and it's value for money.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Doswald, General Manager at Hibiscus Lodge Hotel
Responded 18 May 2023
Hello, I believe you stayed in one of our suites. So glad that you chose us as the location for your personal photo shoot and you found it to be amazing. It was our greatest pleasure to have you with us, we truly hope you will be back in the near future!
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During a three-week tour of Jamaica, my wife and I stayed three days at Hibiscus Lodge in Ocho Rios.
We were looking forward to a relaxing stay due to the pictures of the hotel description. Unfortunately, the stay became one of our worst experiences of our entire holiday.
First of all, you have to describe that facility is really nicely located and absolutely meets the standard of the price category.
Despite the fundamentally good basis of the hotel, however, there were many framework conditions that stood in the way of the fundamentally given recreational value.
Already on our arrival we were welcomed by unmotivated and unfriendly staff at the reception. Here we were also told that we would have to post a deposit of 120 dollars for the stay. This was only paid to us after a detailed room check of the room on the day of departure. Again, the staff proved to be less flexible. Due to a booked bus trip, we asked the "motivated" reception staff to do the room control before breakfast so that we could leave early after breakfast. However, this was not possible, as our suitcases were still in the hotel room over breakfast time.
The worst thing about our hotel stay, however, was the fact that we could not sleep before 4am on any of the three nights. The music of a directly adjacent club roared in our room from 10pm to 4am. The music could be heard in our hotel room despite the windows being closed. We stayed there from Monday to Thursday, so it wasn't just a weekend phenomenon. After a complaint to the "motivated" reception staff, we were only told that they were already looking for a solution to the problem. However, after researching the reviews so far, it can be established that the hotel operator has been "looking for a solution to the problem" for 3 years. Pricewise, however, they did not want to accommodate us due to the problem.
Furthermore, the Wi-Fi worked only moderately or not at all during the entire stay. Editing emails or streaming movies was therefore almost impossible.
Conclusion: The hotel has real potential due to the beautiful sea location especially due to the current night noise nuisance we would not spend any more night there.
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Automatically translated
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staying 1/16-18. Today is 1/17. Not even going to wait until I leave to write this reviews. Jada is the only saving grace at the desk. Other than the view and cleanliness of property, I wouldn’t recommend the service. Booked 2 rooms. A deluxe and a triple room. You would think it was at two different properties. The triple room is the most basic of basic that it does not even come with wash rag, even upon request, you are told it is not available for that category room. Expect to shower with hand towels if in any other category other than deluxe. You get a 30ml shower gel per room, I guess to last your stay. I am 2 nights and three days. Even after refreshing room, there was no replacement. Asking the front desk for anything, as in rags, shower gels, beach towels , anything at all you, you would think you were interrupting their phone time or better yet begging something. It would be easier if everything was for sale, then maybe you get better attitude or luck getting the basic of items from the front desk. Did I mention, other than a deluxe room, which has a bath, the bathroom in the other categories is one small square. You can’t even turn or you will be on the outside. Maybe the reason they don’t provide wash rags as there is no space to wash. If you plan on staying, travel with your own rag, shower gel and beach towel and this will take away half of your stress of healing with front desk. It is bad enough to not have the basic things you think you be provided, having to deal with the people at the desk give you a worse experience.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip:The laundry never seem to have anything ready, not even at 9:30 in the morning. Front desk staff...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Doswald, General Manager at Hibiscus Lodge Hotel
Responded 29 Jan 2024
Hi Kryssie, Thank you for highlighting the cleanliness of our property. We apologize for any inconvenience caused by our service, and appreciate your feedback. We have made note of all your concerns, and will address these issues to ensure a better experience in the future. Thank you for staying with us, and taking the time to provide us with such detailed feedback. We are always seeking better ways to serve you, and accomplish this through your honest and unbiased feedback.
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So I decided to try out Hibiscus lodge resort in ocho rios to spend my birthday weekend from May 19,2023 and check out May 21,2023. The night of my birthday dinner not gonna lie the food was exquisite .The other day we went for breakfast breakfast was ok but the portions were too small not because it was complimentary you want people to come back so you must do better. We went on the road to get some lunch which was a great idea because dinner for the last night which was Saturday night was terrible meaning my other half ordered spicy curries goat with rice and peas but ended up getting a watery curried goat, in a small portion not having any spice and mostly bone to chew ,I ordered the chicken pasta but got a dry chicken pasta meaning it had no flavor and the sauce wasn’t creamy at all we both didn’t enjoy our dinner. The other day checking out the front desk lady asked the housekeeper to check our room if there was any damage to it, when she was making her report they are going to say because makeup was on the sheet and the pillow case they have to charge me $4000 how ridiculous is that Kmt isn’t their job to wash the linens and towels with stains, dirt or makeup never again,so if I was to bring a child and the child mess up the linen I would still have to pay for that as well. I wouldn’t recommend that place to anyone total madness.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:I would say try getting a suite where their aren’t gonna be any children making noise at your head.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Doswald, General Manager at Hibiscus Lodge Hotel
Responded 23 May 2023
Hi Shenel, We are truly sorry to hear about your experience. We have made note of all your disappointments and will address them accordingly. We apologize for the inconsistency of the food, it's truly unlike most of the feedback that we get back from our restaurant guests. We value you, your time, and your money and really wished that you requested to speak with management when these issues occurred, so we could have had the opportunity to turn your experience around. A security deposit is requested upon check in for loss prevention purposes. If the housekeepers deem any item to be ruined where it can not be used again, the guest has to be charged. We had to put this system in place as we were losing many room items without compensation. Unfortunately it seems that the degree of the make-up stain deemed the sheet and the pillow case to not be reusable; hence, why you were charged. It was truly our pleasure to have you with us, and hope you will consider returning in the future, where we will have the opportunity to turn your experience around.
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I am a local that booked for 2 days and 2 nights, I got a room on the ground floor,the air conditioned was not working and the wifi could only connect by the window. After 8:30pm, i needed new sheets and I was refused fresh set sheet of the second night from the front desk, as quoted" that's not how it goes". Lastly the breakfast situation, I had asked the only server there what is on the menu and he only listed a couple and my table also asked if it's possible to get a little of 2 of the options please note there were no menu presented to our table, only one set of options that are Jamaican based cuisine afterwards I found out the server only told me what he chose to tell me and there are other options for breakfast but he with held it . After breakfast a Male came to the room with a bill saying there is something to be paid for. So shocked at the communication, I was at breakfast more than an hour, and the meal was served 20 mins apart. I am a local and apparently this was how we were treated. There are so many other instances that occurred that would love to share. So displeased.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Doswald, General Manager at Hibiscus Lodge Hotel
Responded 18 May 2023
So sorry to read about your experience and wanted to share our sincerest apologies. We wish you had requested to speak with management; so we could have had the opportunity to address your concerns and turn your experience around while you were still with us. We highly value you, your time, and your money being spent; and its our desire to right our wrongs while you are still with us and not after. We truly hope you will consider returning in the near future where we will have the opportunity to give you the experience that you truly deserve and that majority of our guests keep returning for.
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Hotel staff could not be any less interested if they tried to.
My room, TV not working, problem with the provider … which sounds to me they have not paid the bill..
No hot water due to it being solar and no sun..go figure .. should work on power as fall back.
The food in the restaurant is disgusting.. it’s either out the freezer or rice that has turned to mulch
I felt like Oliver asking for more at breakfast when I wanted more coffee.
Kept awake at night by a bar across the street, it sooo loud.. luckily I had my ear plugs.
And a hotel is no place for keeping birds in tiny enclosures the size of a cupboard.
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Date of stay: November 2024Trip type: Travelled solo
Room Tip:Avoid this hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The beds werent the softest , but then again I only slept in them only at night . The hotel is in the center of town , so a walk in either direction will get you to some local spot. The bar and resturant on site were nice also ackee and salt fish was tasty and the drinks at the bar were stiff upon request.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very very very poor customer service . Had my wedding here and i was very displeased! 3 weeks after my wedding my guests are still complaining! Portion sizes very small for cost per plate (my aunt got half of a wing as her only protein , very distasteful service ) . Servers did not follow instructions! very rushy and inappropriate closing ( some of our pictures were ruined because they were clearing tables in the back drop ) , lost many stationaries because they were tossed out by servers! Beautiful venue but if I could do It again I would NOT use this catering/Venue for my wedding !
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Doswald, General Manager at Hibiscus Lodge Hotel
Responded 18 May 2023
Hello, We are truly sorry to hear about your experience. It's our desire to resolve all our guests issues while they are with us and not after, as we highly value you, your time and your money being spent. We wish that you requested to speak with management during your function so we could have had the opportunity to turn your experience around. We truly hope you will consider returning so we can have the opportunity to give you the experience you truly deserve and that most of our guests keep returning for. Our sincerest apologies.
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Hi 2010mjg....its about 3-4 mins away. I am sure the staff can arrange private transportation for their guests. Call them at (876) 974-2676. You could get more precise answer from them in this regard.
Saint Louis, Missouri7 contributions2 helpful votes
Hi,
I stayed at the Hibiscus Lodge June 16-19, 2018. My sister and I stayed there 40 years ago! I looked at other inns/hotels on line that looked good but the reviews turned me away - no wifi, air conditioning going off, rooms not clean. So, I called Hibiscus and booked two rooms for my family. Now air-conditioned, still a beautiful location right on the water, in a busy, local part of town that is typically Caribbean but safe. Beautiful view and has contacts with great tour providers like Colin with Glass bottom boats who picked us up right at our deck, and Del Roy who has a beautiful multi-passenger van who was a delight! Ask for them. I would go back tomorrow if I could and will only stay there when in Ocho Rios. Hope this helps.
Hi Kwame
All categories of rooms have refridgerators, however not all rooms have just yet, when making your booking, please request a room with a refridgerator
Hi
Great question , there is a gazebo by the pool if you need shade however there is none by the beach....something we will definitely look into....thank you for that question
There are more places to choose from in the Ocho Rios area.
PRICE RANGE
$244 - $297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hibiscus hotel ocho rios, hibiscus lodge, hibiscus ocho rios
LOCATION
CaribbeanJamaicaSaint Ann ParishOcho Rios
NUMBER OF ROOMS
27
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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