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Tortuga Bay Hotel Puntacana Resort & Club

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Traveller (492)
Room & Suite (346)
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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  • Excellent86%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible1%
Certificate of Excellence
GreenLeaders Silver level
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service.
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Property amenities
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Wheelchair Access
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
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Hotel links
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Getting there
Punta Cana Airport6 km
La Romana Airport57 km
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Reviews (692)
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1 - 5 of 575 reviews
Reviewed 6 days ago via mobile

Was a wonderful relaxing vacation if you are looking for a quiet get away this is the place. The staff is top notch I have done a lot of traveling and have never had such wonderful personable service. This is a trip that is quiet...More

Thank Maureenwehrli
Response from Puntacana Resor... a, Special Services Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 5 days ago

Dear Maureenwehrli, Thank you so much for taking the time to write such a generous review and for recommending Tortuga Bay Hotel at Puntacana Resort & Club. It is such a pleasure to know that we met your expectations and that you found our staff...More

Reviewed 2 weeks ago via mobile

Our week stay at Tortuga Bay was incredibly relaxing and enjoyable. The staff here is second to none. Your every whim will be catered to with a smile. Our Villa Manager Loraine Salvador was the most helpful person on our trip and helped us book...More

Thank StoweCo
Response from Puntacana Resor... a, Special Services Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 1 week ago

Dear Mr. / Mrs. StoweCo, We would like to thank you for taking the time to recommend Tortuga Bay Hotel at Puntacana Resort & Club and are delighted to read that your expectations were met. Loraine Salvador will be so pleased with your comments! Your...More

Reviewed 3 weeks ago

My bride of 27 years and I just returned from our 4 day stay at Tortuga Bay. Suffice it to say, it was absolutely wonderful....from the moment we were greeted at arrival, thru several delicious meals at Bamboo, to the friendly and personal attention by...More

Thank CLesq64
Response from Puntacana Resor... a, Special Services Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 3 weeks ago

Dear CLesq64, It is such a pleasure to read your generous review, to know that we met your expectations and were able to make your stay a memorable one. It takes a team to achieve this kind of attention to detail and service. We strive...More

Reviewed 18 October 2018

Took my husband to Tortuga Bay for 4 nights/5 days for his 40th birthday (October 2018). I had been looking for a relaxing and luxurious vacation spot with great golf - and I found it! Since we were there in October (the low season) it...More

Thank mauibound3
Response from Puntacana Resor... a, Special Services Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 24 October 2018

Dear Mauibound3, What a great pleasure it is for us that you had such a great vacation at Tortuga Bay Hotel at Puntacana Resort & Club! We really appreciate such a detailed, kind, and wonderful review on your recent stay. Our staff strives to reach...More

Reviewed 15 October 2018 via mobile

I was invited for a special event at de la Renta's boutique property of villas. Assigned to Room 611(1), I must say that after being greeted at the airport by a VIP hostess, avoidind all custom's lines, then ushered to a hotel car, arriving at...More

1  Thank JeffWade
Response from Puntacana Resor... a, Soecial Services Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 17 October 2018

Dear JeffWade, Thank you for taking the time to write your valuable review on your recent stay at Tortuga Bay Hotel at Puntacana Resort & Club. We make great effort in making our guests stay one to remember by service excellence. It is such a...More

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Questions & Answers
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8 October 2018|
Response from Puntacana Resor... a | Property representative |
Dear Mauibound3, All Bills already include service charge. Clients, may, if they want to, leave an extra tip.
24 May 2018|
Response from ddoran | Reviewed this property |
the restaurant closes at 11 for lunch so i would guess around then never been an issue for anyone that i have seen over past 12 years
7 May 2018|
AnswerShow all 2 answers
Response from FBSJ69 | Reviewed this property |
Very expensive and very quite. You have others choices near by at The Village or Blue Mall.
Room Tips
"Beach front second floor"
17 Oct 2018
Read review
"Be sure to try a private dinner cookout at your villa or on the beach"
14 Aug 2018
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"All rooms are excellent"
27 Jul 2018
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"Splurge on an ocean front view, you won't regret it"
17 May 2018
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US$668 - US$2,008 (Based on Average Rates for a Standard Room)
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
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