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Hotel Riu Palace Punta Cana

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Playa Arena Gorda, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1843)
Pool & Beach (460)
Videos (1)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Punta Cana
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 153 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travellers' Choice
The 24-hour All Inclusive Hotel Riu Palace Punta Cana opens all year round and is located in holiday area Punta Cana on the Dominican Republic's eastern coast, it is part of RIU Resort with four sister hotels, is situated on the Playa Arena Gorda, which stretches for 26 km. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Punta Cana Airport PUJ (25 km) and El Cortecito (10 km) and invites you to explore the area. The hotel has 612 cozily furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa, or get in shape at the gym. 4 outdoor pools, 1 children's pool. Day and evening entertainment, as well as our Pacha discotheque. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Japanese, Brazilian, Italian, Fusion restaurants, as well as 5 bars.
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Room & Suite (149)149
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Water park
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Baggage storage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Ocean View
Languages Spoken
Spanish
1,501Reviews320Q+A100Room tips
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Popular mentions
Brittany wrote a review 11 Jan
1 contribution1 helpful vote
Great family vacation, staff very friendly and helpful. Hotel room was very clean, food was fresh and there was a lot of variety at the buffet. Sandy in the restaurant went above and beyond making my birthday celebration extra special.
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Date of stay: January 2021Trip type: Travelled with family
1 Helpful vote
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Stuart815 wrote a review 11 Jan
Boston, Massachusetts27 contributions70 helpful votes
I flew from Boston to Baltimore to Punta Cana. Both outbound flights had under 30 people on them. Plenty of room to spread out. Customs and immigration in Punta Cana took minutes as no one was in the airport on a Tuesday. Fill out your customs form online for the DR and you won't have fill them out on the plane. Took Nexus Tours for the transportation to the hotel. Very quick as I was the only one in the van. Hotel had my room ready. Ate lunch and sat out at the pool. Over the 5 days, I ate dinner at the Japanese, Krystal, and Steak House Specialty Restaurants. all 3 were very good except I had an over cooked Caribbean lobster at the Steak House and should have had the steak. Hence the name Steak House? My only food complaint was they put out the lox at dinner and not with the bagels and cream cheese at breakfast. Hotel was very clean. Staff were great. Protocols are followed in the common areas and food services. No masks were in use (by guests) at the pool or beach when seated. Returning on Saturday, the airport was much busier but I was at the gate about 20 minutes after the shuttle dropped me off.
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Date of stay: January 2021
Rooms
Service
Sleep Quality
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Martina078 wrote a review 9 Jan
1 contribution
I was in Riu Palace Punta Cana with my family in January 2021. The hotel is recently renovated. The rooms are very clean and spacious. The area of swimmimgpools and the beach are so beautiful! The food so yummy and mouth-watering! The service is very kind and friendly and of course an AMAZING animation team. The girl Luisa was organizing our spare time in very ingenious and different way every single day. I recommend you this place with all of my heart!
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Date of stay: January 2021Trip type: Travelled with family
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Juliet wrote a review 1 Jan
New York City, New York2 contributions1 helpful vote
one of our fav holidays of all times.Planned to book it for January, but turns out casino is not working (and its a big part of our vacation).For questions when will it open and if it will open stuff saying they don't know. Very sad. We checked other hotels in Punta Cana and all of them has casinos open. Too bad we will have to go on this vacation to another hotel company.
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Date of stay: December 2020
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Punta Cana
Responded 1 week ago
Dear Juliet, Thank you for taking the time out of your day to give us your feedback. We have noticed that you have already posted the exact same post in another hotel profile of ours on Tripadvisor, so that we can tell you that we always strive to provide an exceptional experience to all our guests and for this reason it is always troubling to hear that we missed the mark. COVID is something that we take very seriously, and for this reason we have taken significant precautions in ensuring that we provide a safe and healthy atmosphere for our guests and team members. On our website we do indicate that in order to meet each country’s hygiene requirements, there may be some changes to each hotel’s services or facilities that differ from what is described. All the changes that may occur are only to ensure our customers’ wellbeing and peace of mind. However, please note that the Casino is run by a third company and not RIU. Please accept our sincere apologies for the inconvenience that has been caused, and how we handled this situation. We will be sure to work with our team to avoid inconveniences like this in the future. It is our hope to have another opportunity to serve you in the future and show you what a true RIU experience looks like. Please receive our warmest regards, Hotel Riu Palace Punta Cana Online Reputation Manager
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Duska T wrote a review Dec 2020
1 contribution1 helpful vote
The resort was awesome and service was great. Sandy server from La Isabela buffet restaurant was amazing and always took care of my family (8 people). We will be definitely back. Kids had so much fun and weather was great. Food was great as well.
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Date of stay: December 2020Trip type: Travelled with family
1 Helpful vote
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PRICE RANGE
US$172 - US$365 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu palace punta cana hotel punta cana, punta cana riu palace, riu palace hotel punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
676
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Frequently Asked Questions about Hotel Riu Palace Punta Cana
Which popular attractions are close to Hotel Riu Palace Punta Cana?
Nearby attractions include Bavaro Beach (3.7 km), Vivaldi Cigars (7.5 km), and Escapology (7.6 km).
What are some of the property amenities at Hotel Riu Palace Punta Cana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Riu Palace Punta Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Palace Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Palace Punta Cana?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Montserrat Manor Restaurant, and Herman 311 Bar & Restaurant.
Are there opportunities to exercise at Hotel Riu Palace Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Riu Palace Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Hotel Riu Palace Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Palace Punta Cana accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.