We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Paradisus Palma Real Golf & Spa Resort

Visit hotel website
Traveller (9648)
360
Panoramas (4)
Room & Suite (1323)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Welcome to the epitome of resort elegance. Paradisus Palma Real Resort envelops you in privileged comfort and simply astonishing beauty. Discover crystal Caribbean waters, pristine beaches, towering palm trees, stunning gardens and magnificent architecture. Delight in sumptuous private Suites, championship golf, seven world-class international restaurants and stunning pools lined with exotic Bali beds. An all-encompassing paradise of grace, elegance and charm located 25 minutes from the Punta Cana International Airport.
Read more
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Free Internet
Adult pool
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Business
Bay View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel virtual tour
Reviews & more
12,896Reviews
10,597Photos
632Q+A
100Room tips
Traveller rating
  • 8,914
  • 2,372
  • 821
  • 406
  • 384
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Our vacation was lovely. We opted for Royal Service and it was well worth it. Miguel took great care of us. Thank you so much! {we also appreciated no plastic glasses or straws (unless you asked for them)}
Read more
Response from MonicaS6656, Guest Experience Director at Paradisus Palma Real Golf & Spa Resort
Responded yesterday
Dear Linda, Thanks a lot for your amazing review. We are really glad to hear how much you enjoyed your vacation time at Paradisus Palma Real. Furthermore, it is an honor to know Miguel was able to offer you an outstanding experience and a personalized service. Our hotel has a strong commitment with the environment and that is why we have decided to eliminate, if possible, plastic cups and straws. Thanks for your appreciation of our efforts. We really hope to welcome you back, hopefully, in the near future. Warm Regards, Guest Experience Director
Read more
+5
Hotel's Favourite
We enjoyed wonderful days at the Paradisus Palm real Royal Service. Every day we’ve been impressed by the beautiful and extraordinary well maintained Garden. Food was very good. Maybe, the menu could have changed from week to week, that something, we would appreciate for a next
Read more
Response from MonicaS6656, Guest Experience Director at Paradisus Palma Real Golf & Spa Resort
Responded 2 weeks ago
Dear Donald, What a great review! It is such a pleasure to hear how you and your mom enjoyed a relaxing and wonderful vacation time at Paradisus Palma Real. Thanks for your sincere appreciation of our facilities, gastronomy, and the warm and courteous attitude of our team. Rest assured, we will gladly share your comments with Francis, Yuleidy, Pietro and Richard, who will be thrilled to know their efforts were appreciated. We appreciate your recommendations regarding the variety of our menu and activities. We thank you, as well, for your opinion of the the money exchange company and your useful suggestions regarding our restaurants. Please, be certain, we will address your remarks with the departments involved. Thanks for choosing us as your vacation destination. We look forward to welcome you back in the near future. Warm Regards, Guest Experience Director
Read more
Dirty rooms with multiple amenities not working. Power went out during the night before my friends wedding & everyone was forced to get ready in the dark with no water for hours. Manager was cold & unapologetic
Read more
Review collected in partnership with Meliá Hotels International
Response from MonicaS6656, Guest Experience Director at Paradisus Palma Real Golf & Spa Resort
Responded yesterday
Dear Guest, We would like to thank you for the time you invested to share your comments with us. However, we are sorry if our rooms were not up to the standards you expected. Rest assured, we will share your comments with the departments involved, in order to implement any necessary improvements. We are sorry for the power outage during your stay. This was an unexpected situation, which we did our best to resolve in a timely manner. I apologize sincerely for the inconveniences it caused you. Please, be certain, our goal is to offer you an unforgettable experience and, in this sense, our management takes in consideration all your remarks and apply the corrective measures. We really hope you come visit us again, so we can offer you the outstanding vacation time you deserve. Warm Regards, Guest Experience Director
Read more
The trip to the Paradisus was an amazing break from the winter at home. Instantly, we met Junior. Junior was the best and so SWEET!! He took care of us on the whole trip!! Look for him at the beach!! Cheers!!
Read more
Response from MonicaS6656, Guest Experience Director at Paradisus Palma Real Golf & Spa Resort
Responded 2 days ago
Dear Jordan, Thanks a lot for choosing us as your vacation destination. We are glad to know we were able to offer you a amazing break from the winter at home. Moreover, it is an honor to hear how Junior played a key role in your wonderful experience. He is truly a gem and we will gladly share your comments with him. Thanks for being part of our family. We look forward to welcome you back at Paradisus Palma Real, hopefully, in the near future. Warm Regards, Guest Experience Director
Read more
This was our first time in Punta Cana and we loved our experience! The rooms were spacious, the food was great and lots of amenities. What I enjoyed the most was the various activities that they had at the beach for everyone starting with pilates, Zumba, water aerobics - Barbara
Read more
Response from MonicaS6656, Guest Experience Director at Paradisus Palma Real Golf & Spa Resort
Responded 2 days ago
Dear Radha, Thanks a lot! We are really glad to hear how you truly enjoyed your trip. In this sense, it is a pleasure to know you and your group appreciated all our activities. Rest assured, we will gladly share your beautiful comment with Barbara and all our team. We thank you for bringing to our attention your concerns regarding the quality of the drinks and services. Please, be certain, we take in consideration your valuable suggestions and will discuss them with the departments involved, as our goal is to offer you a perfect getaway. Thanks for being part of our family. Hopefully, we will be welcoming you again at Paradisus Palma Real in the near future. Warm Regards, Guest Experience Director
Read more
Previous
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Vista do quarto Royal Service
Door cracked. Light come through.
Door broken beyond repair to be safe
PreviousNext
123456265
"Go with the Royal Service since the rooms are close to beach"
"Stay somewhere else"
"You could try staying at the Reserve part of the hotel but the other guests we spoke to said they had a lot of problems there as well."
"Royal service ocean front"
"the 34 or 35 building if you want to be near beach"
PreviousNext
12345620
PRICE RANGE
US$320 - US$828 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
paradisus palma real hotel punta canaparadisus palma real punta canaparadisus punta canaparadisus palma real resortpunta cana paradisusparadisus hotel punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
554
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing