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TRS Turquesa Hotel

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Traveller (9736)
Room & Suite (2009)
Video (1)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
GreenLeaders Platinum level
TRS Turquesa Hotel is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room service
Free parking
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Green
Romantic
HOTEL CLASS
Hotel links
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Special Offer:EXTRA SAVING:10%OFF!
8,679Reviews
10,187Photos
1,597Q+A
100Room tips
Traveller rating
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Popular mentions
This was our first visit to the Dominican Republic and from landing at the very pretty tropical airport and reaching our beautiful resort we were impressed already! Check in was a breeze and we were checked in by friendly staff and given fresh coconut drinks and whisked off in a
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Hotel's Favourite
My family and I tried our first all-inclusive resort. We were hesitant because of all the online comments, generally, about all inclusive with hidden extras, less than attractive rooms and mediocre food. We found everything to be top quality. The room was large and comfortable
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Response from SachencaN, Guest Relations Manager at TRS Turquesa Hotel
Responded 4 days ago
Dear Nypoppa, Your holiday experience is what we strive to achieve for every single guest we have, thank you for this delightful description of your time at TRS Turquesa Hotel. It is comforting to know that not only you enjoyed the exclusive services of Royal but also you explored all areas, and loved our sandy beach and delicious food at restaurants. We will share your comments with all the staff and management of our Hotel, so that everyone can also confirm that the great work we do every day generates happiness and satisfaction in our guests; all employees are our main asset and what really makes Palladium special. We look forward to welcoming you again to this paradise and your hopefully your new home away home! Warmest regards, Sachenca Núñez Hospitality Manager
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TRS Turquesa This was our first time at this resort but have vacationed many times in the DR, mainly with Amresort properties. We spent 5 nights at the end of Jan. Five nights at TRS and five at Zoetry. Although Zoetry is hard to top, TRS came close for a much lower price
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I stayed for 7 nights during Valentine's Day in 2018 and returned for the same time period in 2019. Both times I had fantastic experiences and certainly plan to return again in the future! Some of the menu items at the exclusive restaurants were tweaked or changed. I missed a
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Spent 10 days here, there was 10 of us Had some excellent meals then others that were down right horrible, same can be said about the overall service Mexican don’t bother, Helios and the International were both very slow for breakfast and often cold when the food finally
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Review collected in partnership with this hotel
Response from SachencaN, Guest Relations Manager at TRS Turquesa Hotel
Responded yesterday
Dear Guest, Thank you so much for your detailed review and comments about your experience with us at TRS Turquesa Hotel, is always very important for us to know the feedback of our guests. We also appreciated your observations about the service and the overall impression about your stay. First of all, It is a great pleasure to know that you have enjoyed your dinners in ours Japanese and Steak House restaurantes,Butler service helpfulness and beautiful weather and beach. Concerning the food and services in some restaurantes, we appreciate the remarks that you made, as for us, the good service is crucial and I think that small things make a difference. We will take very seriously each of your comments in order to improve our performance day after day. To be honest, we like to receive compliments but, in the other hand, I firmly believe that any suggestions help us, so we have to face them in the most positive way. We reiterate our apologies for any inconvenience you may have endured while on site and We will remain at your disposal if your future plans are to Punta Cana to turn things around. Best regards, Sachenca Núñez Hospitality Manager
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Professional photo exclusively commissioned by TripAdvisorTRS Turquesa Hotel
The Royal Junior Suite at TRS Turquesa Hotel
Professional photo exclusively commissioned by TripAdvisorTRS Turquesa Hotel
The Royal Junior Suite at TRS Turquesa Hotel
Professional photo exclusively commissioned by TripAdvisorTRS Turquesa Hotel
The Royal Deluxe Suite at TRS Turquesa Hotel
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"We had a swim up "
"We like third floor rooms as the view is always great."
"we upgraded to a ocean front room so we would have a nice place to relax in the morning and at night "
"We upgraded to a Premium Junior Suite, glad we did. "
"The junior suite was excellent"
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PRICE RANGE
US$227 - US$553 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal suites turquesa by palladium hotel punta canaroyal hotel punta cana
FORMERLY KNOWN AS
The Royal Suites Turquesa
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
372
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