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Hotel Napolitano

Traveller (96)
360
Panoramas (18)
Room & Suite (150)

About

Location
Cleanliness
Service
Value
Located in front of the Caribbean Sea, just a few steps from the Colonial City. Facilities: Terrace-Restaurant, swimming pool, live music, free Wi-Fi, parking and taxis. All rooms have sea view and are fully equipped. The closest beach to Santo Domingo is 34km away.
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Property amenities
Restaurant
Pool
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Room service
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Ocean View
Great View
HOTEL CLASS
224Reviews
336Photos
9Q+A
26Room tips
Traveller rating
  • 54
  • 67
  • 52
  • 22
  • 29
Time of year
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Popular mentions
When you pay for something it is suppose to be good, We all customers are paying for something good and Napolitano Hotel had some good things, but the messed it up when they keep me without hot water for my whole 5 days stay. I was there for business and i could not take a
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Response from pamela j, Director de Relaciones con Clientes at Hotel Napolitano
Responded 2 weeks ago
Good afternoon!! We really feel a lot of this trouble and the bad management we had with you, is something that we will take very much into account for a next and so that you can enjoy your vacation better, and we personally will take care of this. Thanks for your comment, I hope and understand yo. Have a nice day!!
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Nice location nearby the colonial city, nice view, nice pool, but service and food are really average! The food is not really made with good ingredients, beverages are the same than others and this is a shame because with a good chef, it could be awesome! I have visited the
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Response from pamela j, Director de Relaciones con Clientes at Hotel Napolitano
Responded 2 weeks ago
Good Afternoon!! Thanks for your comment, we will have it pending for the next time.
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Excellente experience worth money just for breakfast. Staff friendly helpful. View of ocean and Malecon. Walking distance to Colonia Zone pool excellent, very clean safe.also has small casino Would stay next. Time in. Santo Domingo
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Response from Leydi Massiel A, Director de Relaciones con Clientes at Hotel Napolitano
Responded 9 Nov 2018
Dear Mr Mark. I appreciate your comments about our hotel. It makes us proud to meet the needs of our customers in the best way we can. If you are going to return to our town, do not hesitate to call us. Cordially, Leydi Alcántara
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+1
This little gem EXCEEEEEEDED our expectations!! The view of the city and the ocean from our room was magnificent and not to mention the absolutely stunning sunrise!!! It was absolutely fantastic!! We had an amazing dinner at the Restaurant however, we had to wait over an hour
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Response from Leydi Massiel A, Director de Relaciones con Clientes at Hotel Napolitano
Responded 9 Nov 2018
Thank you for sharing your wonderful experience, we are very happy to have exceeded your expectations, we are working hard to improve the waiting time for each order, again thanks for highlighting our fantastic ocean view. Whatever you need, I remain at your disposal. Best Regards
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I came here to eat while on a small private tour for 4 people. The buffet lunch was amazing and felt like if there was a grandma cooking in the kitchen- especially the beans! Eating area is outside under shade. There is also a nice outdoor pool. Nice pics to take here with the
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Response from Leydi Massiel A, Director de Relaciones Públicas at Hotel Napolitano
Responded 12 Sep 2018
Thank you very much for sharing with us your first, many experiences, on our property. We are flattered, grateful and very happy that you feel good in our hotel, we feel good about our effort to maintain quality in our services and facilities. Whatever you need, I remain at your disposal. Sincerely, Leydi Alcántara Reservation Manager
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Kilátás az étteremből
Professional photo exclusively commissioned by TripAdvisorHotel Napolitano
The Standard King at the Hotel Napolitano
Professional photo exclusively commissioned by TripAdvisorHotel Napolitano
The Standard Double at the Hotel Napolitano
Professional photo exclusively commissioned by TripAdvisorHotel Napolitano
The Junior Suite at the Hotel Napolitano
tomada desde mi habitacion. piso 6
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12345629
Dear Yohanna .. Yes, you can receive visits to the restaurant or the room but each person must leave their identification in the front desk and it is returned to him at the moment of his exit.
1 vote
Yes, we do offer daypass every day 9am-7pm for 900 pesos (450 for children), it includes the meal of the day + one appetizer or dessert + one drink + access to the pool / steam room / gym. reservas@napolitano.do (melissa batista) , +1 809 687 1131. We do hope to see you soon.
1 vote
One cannot swim with any t-shirt or street underwear. however, any type of swimwear is admitted in the pool area, including thong swimsuits (string) looking forward to your visit.
1 vote
Yes Sir, you are allowed to have one guest without a charge. The price we charge includes 2 persons per room and 2 breakfasts. We are looking forward to seeing you soon at Napolitano Hotel.
1 vote
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Do you have In-Room safes that are big enough for a laptop computer?
dear sir , some of our In-Room safes are 7x14 inches (18x36cm) and others are 8x10 inches (20x26cm). thank you!
0 votes
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12
"In my opinion, the 4th and 5th floors have the best view of the swimming pool from the room windows."
"Do not give your credit card, they will over charge you."
"Book a superior room for more room and better views of the sea."
"I stayed in 1 of the normal rooms it was great"
"All rooms have ocean view"
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123456
PRICE RANGE
US$108 - US$132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
napolitano hotel and casinonapolitano hotel santo domingo
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
NUMBER OF ROOMS
65
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