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Saratoga Hotel

Traveller (1004)
360
Panoramas (9)
Room & Suite (346)

About

Location
Cleanliness
Service
Value
Hotel Saratoga best pool rooftop view in Havana, 5 star Luxury, 96 rooms and WIFI free. Other services Cradles Direct phone line Satellite TV FREE WIFI Air conditioning Safe in-room Minibar Room service Laundry and ironing 3 Bars 2 Restaurants Dinners and feasts service Buffet and A la Carte Breakfast Parking lot Luggage room 24 hours Reception Service Concierge Tour desk Car rental Business center Spa (Jacuzzi, masaje and steam bath) 2 Meeting rooms Baby sitter service Swimming pool
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Property amenities
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Charming
HOTEL CLASS
Hotel links
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1,458Reviews
1,405Photos
70Q+A
100Room tips
Traveller rating
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  • 209
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  • 44
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Popular mentions
We booked a Junior Suite our Room 111 was on the small side for a junior suite, it was decorated in Coloinal Style, with small seating area with Chair & Poofee, Desk and occasional chair. We had a long double Balcony maybe this is why it’s called a junior suite, the balcony
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Response from Guide790476, Director de Relaciones Públicas at Saratoga Hotel
Responded yesterday
Dear annemacmillan, Firstly we'd like to thank you for writing down in regards to your experience with us, but we're saddened to find that we couldn't live up to your expectations completely. Despite we're glad to read that you enjoyed the room cleanliness, it's very saddening to know that you didn’t find the restoration services and other facilities to be good enough, so we wil take all your comments very seriously and give them highest priority. Warm regards, Quality & Customer Services Manager
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Hotel's Favourite
A solid old hotel in the center of Havana, with thoughtfully appointed rooms and attentive service. From the lobby to the bar in the mezzanine courtyard and the rooftop pool and bar, everywhere were signs of understated elegance. In our room this included beautiful old tile
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Response from SARATOGA H, Public Relations Manager at Saratoga Hotel
Responded 2 Apr 2018
Dear Blue_Byways, Greetings from Saratoga Hotel! Thank you so much for your beautiful review. It’s a true delight to read that how much you enjoyed your overall stay with us.Our team was delighted to hear your nice words. It is opinion such as yours that inspires the staff to constantly strive for excellence and to make sure that our guests leave the hotel with great memories. We are looking forward to your next visit to your home in Havana City, Saratoga hotel, for another memorable stay. Warmest regards, Quality & Customer Service Manager
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Stayed here for a few nights in Havana and we thought it was great. It is well located, just up from Parque Central, with a colonial feel to it, spacious room, very comfortable bed, good bar, rooftop pool and friendly service. The only downside was the breakfast which was very
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Response from Guide790476, Public Relations Manager at Saratoga Hotel
Responded 5 days ago
Dear robnh61, We're delighted you decided to see for yourself what Saratoga hotel has to offer. Thank you for your opinion about our location, rooms and public areas like the roof top swimming pool. Nothing pleases us more than to see our visitors enjoy their stays and we hope that you now consider yourself part of our family and will return as soon as you feel need for pleasure and hospitality. Regarding to the breakfast, dont worry...we are working on it for updating... Warm regards, Quality & Customer Service
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Stayed for 2 nights at beginning and 2 nights at end of trip to Cuba. Very well located. First room a bit tired and dark- second one much better (on non-smoking floor 7). Staff very helpful and much more friendly on return than first visit. Breakfast buffet adequate. Gym
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Response from Guide790476, Director de Relaciones Públicas at Saratoga Hotel
Responded 2 weeks ago
Dear W85q, Thank you for your nice review about Saratoga hotel. We're delighted to read that you had a great time and enjoyed your stay . Also it's a pleasure for us that you've enjoyed the services and facilities provided by our gym. We will share your comment with our team who will be happy to hear it. We hope to welcome you back soon, Best regards, Quality & Customer Service
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+1
Stayed here for a few nights in Havana and loved it. Everything about the visit was great - room, roof top pool and bar AND great service from everyone. Plus, it wouldn’t be Cuba if I didn’t mention the cocktails
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Response from Guide790476, Public Relations Manager at Saratoga Hotel
Responded 3 weeks ago
Dear JanetC2029, Thank you for your nice review. We're delighted to read that you had a great time and enjoyed the ambience. Also it's a pleasure for us that you've enjoyed the rooftop pool and our personalized services. We hope you decide to visit us again soon and we will share your opinion with our team, who will be happy to hear it. Best regards, Quality & Customer Service Manager
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Our bedroom on 2nd floor
Junior Suite
Professional photo exclusively commissioned by TripAdvisorSaratoga Hotel
The Suite Capitolio at the Hotel Saratoga
Professional photo exclusively commissioned by TripAdvisorSaratoga Hotel
The Deluxe Patio Room at the Hotel Saratoga
Ванная комната
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12345669
I understand you can visit the bar at the rooftop without having to purchase a pass
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No, there are non smoking rooms
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Can you visit the hotel if your not a guest?
Yes you can visit there if you are not a guest. However, later in the evenings, the doors are closed and there is someone at the door to monitor who goes in and out. They ask if you’re a guest or looking to eat and then direct you to the appropriate area.
1 vote
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Is the water pressure from the shower is slow & small??
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12345614
"Pay for the deluxe rooms - worth it!!"
"At walking distance to the main attractions downtown"
"not choose top floors because the noise of AC"
"Take a Junior Suite"
"Our rooms faced the atrium so they were quiet but a little dark."
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12345620
PRICE RANGE
US$222 - US$499 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
saratoga hotel havana
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
96
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