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The Parkway Hotel & Spa

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Traveller (294)
Room & Suite (43)
Traveller (294)
Room & Suite (43)
Dining (17)
Overview
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Cwmbran Drive Newport, South Wales, Cwmbran NP44 3UW Wales See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,324)
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1,316 results
Traveller rating
762
336
131
51
36
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LanguageEnglish
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762
336
131
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36
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All reviews afternoon tea cakes leisure facilities log fire lovely hotel bar area evening meal birthday treat wedding party function room waiting staff celtic manor food was lovely bar menu member of staff great facilities duty manager
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1 - 5 of 1,316 reviews
Reviewed yesterday

NOT TOO LONG AGO I VISITED WITH THE IN LAWS, HOWEVER, I WASNT HAPPY WITH THE SERVICE, BECAUSE OF THE waiter named matthew was staring at us while we eat and wouldnt stop staring at my 13 year old daughter megan. however, he also tipped...More

Thank Culture57994474529
Response from Kerry J, Manager at The Parkway Hotel & SpaResponded yesterday

Dear Culture57994474529, We are quite concerned by the content of your review as we do not have any staff members named Matthew that work at the hotel. We also have robust procedures for documenting any instances such as what you have described with regards a...More

Hotel's Favourite
Reviewed 21 March 2018

On walking through the doors you are immediately met with a wonderful ambiance and a roaring fire. Check in was smooth. Our room was on the ground floor - it was spotlessly clean, extremely well furnished to a very high standard with every amenity you...More

4  Thank Val G
Response from Kerry J, General Manager at The Parkway Hotel & SpaResponded 24 March 2018

Dear Val G, Thank you so much for taking the time to post such an amazing review of our hotel. We are truly delighted that you enjoyed your stay with us and that you found our team of staff to be second to none. We...More

Reviewed 1 week ago via mobile

I only spent one night here (business trip), but I’d definitely go back. Nice rooms that are spotlessly clean, a good leisure club and a decent breakfast. Another thing to mention are the staff. They are very polite and professional and eager to help out...More

Thank Solentlady
Response from Kerry J, Manager at The Parkway Hotel & SpaResponded 1 week ago

Dear Solentlady, Thank you for taking the time to share your thoughts with others on your recent stay. I am pleased that you found all areas of the hotel mentioned to be of a high standard and made for a great stay. Your comments with...More

Reviewed 2 weeks ago via mobile

Stayed here a few years ago and completely forgot the hotel As soon as I arrived it came back to me , great staff , great service , great food Well worth a stay , best breakfast in a hotel be had , good food...More

Thank monkey170
Response from Kerry J, Manager at The Parkway Hotel & SpaResponded 1 week ago

Dear monkey170, Your feedback on your most recent stay is very much appreciated. We try extremely hard at the Parkway to create a warm and welcome environment for all of our guests and I am glad to learn that you feel this is still the...More

Reviewed 2 weeks ago via mobile

What a fantastic place. I wanted to organise an extended family weekend near our son who has recently moved to Wales. The staff couldn't be more helpful and everyone from reception to restaurant and spa staff to room attendants- their main aim is to keep...More

Thank Sue P
Response from Kerry J, Manager at The Parkway Hotel & SpaResponded 2 weeks ago

Dear Sue P, Thank you for taking the time to share your thoughts on your visit with others. I am so glad that you have had such a successful weekend with us here in Wales. It has been an absolute pleasure to welcome you all...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Sauna
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
80
Price range
US$99 - US$205 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western
Also Known As
Best Western Newport
,
Newport Best Western
Location
United Kingdom > Wales > Southern Wales > Torfaen > Cwmbran
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
80
Price range
US$99 - US$205 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western
Also Known As
Best Western Newport
,
Newport Best Western
Location
United Kingdom > Wales > Southern Wales > Torfaen > Cwmbran
Photos
Traveller (294)
Room & Suite (43)
Dining (17)
Pool & Beach (5)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
Joanne M
5 September 2018|
AnswerShow all 8 answers
Response from Kerry J | Property representative |
Hello, yes there is hairdryer in all bedrooms Kerry
1
Vote
jasmine19992017
23 December 2017|
AnswerShow all 5 answers
Response from Kerry J | Property representative |
Unfortunately we do not allow dogs into the hotel, unless they are a guide dog or a medical detection dog. Kerry
0
Votes
Rebecca H
12 December 2017|
AnswerShow all 3 answers
Response from Kerry J | Property representative |
Hello, We have plenty of spaces at the front and back of the hotel so I'm sure you will be fine. See you Friday! Kerry
0
Votes
Room Tips
"one without matt in the air vent"
Culture57994474529
yesterday
Read review
"Don't eat here. Stay on the ground floor."
TheQuark
4 weeks ago
Read review
"Beware no lifts - req ground floor if you have mobility issues."
JetSet_Glamour
8 Oct 2018
Read review
"Speak to front desk if have a disability that way you can ask for a room for your needs"
349Han52
24 Sep 2018
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