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Traveller (1856)
Room & Suite (907)
Dining (338)
Overview
  • Excellent45%
  • Very good41%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“shinjuku station”(670 reviews)
“shuttle bus”(146 reviews)
“club room”(41 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Reviews (3,505)
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2,262 results
Traveller rating
977
883
284
85
33
Traveller type
Time of year
LanguageEnglish
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977
883
284
85
33
Show reviews that mention
All reviewsshinjuku stationshuttle busclub roombit datedbusiness districtshuttle serviceminute walkmt fujinarita airportrooms are largeconvenient locationearly checkthe hotel offersjapanese breakfaststandard roomdecent sizewest exit
FilterEnglish
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1 - 5 of 2,262 reviews
Reviewed 2 days ago

I stay at the Hyatt Regency Tokyo twice or three times a year and the employees are really nice and kind. The service level is really high and the hotel condition is good. You can have a nice Japanese style of breakfast at Kako.

Review collected in partnership with Hyatt Hotels
Thank Toko02
Reviewed 2 days ago

We enjoyed the staff, the location, the room and overall benefits of the hotel. They had limousine/bus service to Haneda International Airport as well. The staff was attentive, the hotel excellent, but the food available is quite limited. Better to eat out than at the...More

Thank Jeff W
Reviewed 2 days ago

I travel to Tokyo a few times a year for work and this trip was a combination of work and play so stayed for almost two weeks. I like returning to this hotel because of the value and location. Although close to the train station...More

Review collected in partnership with Hyatt Hotels
Thank Meva8679
Reviewed 3 days ago

A very comfortable hotel close to Shinjuku station. The rooms are big, breakfast buffet nice and they have a shuttle bus that leaves for Shinjuku station every 20 mins. There is also a 7Eleven in the basement (just outside the hotel) if you need a...More

Thank erikssc
Reviewed 4 days ago

A late review from me. I was here in December 2016. Overall, no complain at all. Room is good, service is perfect. I had a memorable birthday here, whereby my colleagues asked a favour from the staff, to present the birthday cake and sing the...More

Thank David N
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
US$218 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Nishishinjuku
#3 Romantic Hotel in Nishishinjuku
#3 Business Hotel in Nishishinjuku
#3 Luxury Hotel in Nishishinjuku
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$218 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Nishishinjuku
#3 Romantic Hotel in Nishishinjuku
#3 Business Hotel in Nishishinjuku
#3 Luxury Hotel in Nishishinjuku
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (1856)
Room & Suite (907)
Dining (338)
Pool & Beach (29)
Amenities (121)
Business Centre & Event Rooms (14)
Family and Play Areas (3)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
Chanyanuch J
9 August 2018|
AnswerShow all 8 answers
Response from Clive M | Reviewed this property |
No problems getting a nonsmoking room. Part of the public area allows smoking but generally it was better than expected.
1
Vote
RBdreamtripper
4 June 2018|
AnswerShow all 2 answers
Response from FrequentNSavvy | Reviewed this property |
It is expected to open around July time frame. Not sure of the exact date. Might be worth asking the e Conceirge to be certain. Safe travels.
0
Votes
Room Tips
"High rooms overlooking the garden and Mt.Fuji"
Read review
"Atrium Suites are worth it! Very spacious and wonderful."
Read review
"Upgrade to a Regency Club room"
Read review
"Club room is goooood."
Read review
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