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Traveller (2609)
Room & Suite (1104)
Dining (403)
Overview
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“marble lounge”(74 reviews)
“junior suite”(108 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Hilton Tokyo
Special Offer: Up to 20% Off
Hotel deals
Offers from Hilton Tokyo
Special Offer: Up to 20% Off
Hotel deals
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Reviews (5,041)
Filter reviews
3,522 results
Traveller rating
2,097
1,069
245
73
38
Traveller type
Time of year
LanguageEnglish
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2,097
1,069
245
73
38
Show reviews that mention
All reviewsthe executive loungemarble loungejunior suiteshinjuku stationshuttle busgold memberbreakfast buffetcomplimentary shuttleconcierge deskexcellent hotelshuttle servicenarita airportbusy hotelan upgradebusiness districtthe hotel offersmount fuji
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1 - 5 of 3,522 reviews
Reviewed yesterday

We stayed at Hilton Tokyo this summer during a family trip. The hotel is at a very convenient location. There are shuttle buses from both Narita and Haneda airports directly to this hotel. The check-in process was a breeze and everybody at the front desk...More

Thank atwater5122
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Will sound unbelievable for most people but we decided to venture on a vacation to Japan at very last moment. While searching for great deals it was clear that this going to be an expensive trip, so we just said to ourselves why not make...More

1  Thank Shishpan
Response from Hotel Services R, Hilton Tokyo at Hilton TokyoResponded 4 weeks ago

Thank you very much for choosing to stay with us in Hilton Tokyo and for sharing your experience with other travelers on TripAdvisor. We are delighted to hear that you satisfied with our convenient location, staff and Executive Lounge. Hilton Tokyo is located in Shinjuku,...More

Reviewed 5 days ago

Located fairly close to the Shinjuku station, this is a tall luxury hotel that can serve as a good base for you to explore Tokyo and its surrounding areas. The staff is very helpful, the rooms are excellent, and they provide a free shuttle-service to...More

1  Thank rmathew
Response from Hotel Services R, Hilton Tokyo at Hilton TokyoResponded 3 days ago

Thank you very much for choosing to stay with us in Hilton Tokyo and for sharing your experience with other travelers on TripAdvisor. We are very glad to hear that you satisfied with our convenient location, your room and our staff. I am very proud...More

Reviewed 6 days ago via mobile

Hotel was great, fantastic service, very good location and delicious Breakfast buffet! Rooms are comfortable and staff was friendly and very accommodating. The hotel as a shuttle service that takes you to the center which runs every 20 minutes that is very convenientMore

Thank Ilan N
Response from Hotel Services R, Hilton Tokyo at Hilton TokyoResponded 5 days ago

Thank you for staying at Hilton Tokyo. We are pleased to hear that you enjoyed our convenient location and service experience. Your kind recognition of our service delivery is certainly gratifying and we have shared this with the staff. This will no doubt motivate them...More

Reviewed 1 week ago

I would give 5 starts but for the location. It is brilliant from Haneda Airport as it there is a shuttle bus straight to the Hotel over the road. We arrived from UK so were shattered with the time difference. We stayed in Executive rooms...More

1  Thank Josi S
Response from Hotel Services R, Hilton Tokyo at Hilton TokyoResponded 5 days ago

Thank you for choosing to stay at Hilton Tokyo. We are pleased to hear that you satisfied with our convenient location and Executive Lounge. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district, and is an ideal place to...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$278 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Nishishinjuku
#2 Business Hotel in Nishishinjuku
#2 Family Hotel in Nishishinjuku
#2 Romantic Hotel in Nishishinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$278 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Nishishinjuku
#2 Business Hotel in Nishishinjuku
#2 Family Hotel in Nishishinjuku
#2 Romantic Hotel in Nishishinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2609)
Room & Suite (1104)
Dining (403)
Pool & Beach (24)
Amenities (92)
Business Centre & Event Rooms (27)
Family and Play Areas (2)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
Heidi Y
11 August 2018|
AnswerShow all 3 answers
Response from Hotel Services R | Property representative |
Warm greetings from the Hilton Tokyo. Thank you for your inquiry. Pool charge is free for the stay guests. Our pool opens 6:00-22:00. We look forward to welcoming you in the future. Thank you again and best regards, Hilton... More
1
Vote
Google Translation
MiaAg179
10 August 2018|
AnswerShow all 3 answers
Response from Steven L | Reviewed this property |
On our visit with my brother and sister in law, we booked them onto the “club floor” which gives them the lounge and breakfast privileges. We booked on a regular floor because we are HH diamond, and receive those privileges... More
0
Votes
Marlene J
4 August 2018|
AnswerShow all 6 answers
Response from Hotel Services R | Property representative |
Warm greetings from the Hilton Tokyo. The hotel does not provide the free shuttle bus to/from Airports. The most popular and convenient way is to use the Limousine bus which brings you to the right at the door of Hilton... More
0
Votes
Google Translation
Room Tips
"executive floor"
Read review
"Placed on the 36th floor. fascinating view and much more spacious, but bathroom a bit outdated, compared to..."
Read review
"Book with time"
Read review
"Great staff at the executive lounge"
Read review
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