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Grand Hyatt Tokyo
6-10-3, Roppongi, Minato 106-0032 Tokyo Prefecture
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Avg. $1,460 /night, 3/18 - 3/19
$2,382
per night
$1,781
per night
$1,180
per night
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About
#1 of 11 hotels in Roppongi
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Experience moments of more at a dynamic lifestyle destination hotel in the heart of Roppongi, Tokyo – a lively international district. With its central location directly connected to Roppongi Hills which houses 200 shops and restaurants, a cinema, an art museum and an observatory, Grand Hyatt Tokyo is the perfect base from which to comfortably explore and discover the city. What Makes Your Stay Grand: - Convenient location: Near famous Tokyo destinations, the hotel is just a three minute walk to the nearest subway station and 90 minutes by limousine bus from Narita International Airport and 40 minutes from Haneda Airport. - An abundance of dining options: Ten unique restaurants and bars offer seasonal Japanese and a range of international cuisine. - Luxurious award-winning accommodations: Unwind and relax in one of the 387 rooms and suites at this modern hotel. -Finding your inner harmony at Nagomi: Relax with Japanese healing traditions at Nagomi Spa and Fitness.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Japanese
Location
6-10-3, Roppongi, Minato 106-0032 Tokyo Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 99 out of 100
99
893 Restaurants
within 0.5 kilometers
Reviews
4.5
3,456 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Grand Hyatt Tokyo garners mixed feedback from its guests. While many admire the sophisticated atmosphere and praise the hotel's cleanliness and luxurious amenities, some travelers express that the high cost does not always equate to value, pointing out pricey extras and rooms that occasionally fall short.
Service is usually lauded for its professionalism, yet there are notes of inconsistency, particularly for non-business clientele. Situated in the vibrant Roppongi area, the location is celebrated for its convenience, despite a handful of guests finding it less than ideal.
Location
Convenient
Atmosphere
Elegant
Rooms
Dated
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
World-class
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Detailed Reviews
The Grand Hyatt Tokyo is a beautifully appointed 5 star hotel located in the chic Roppongi Hills shopping district. We found movement to and from the hotel to be easy via the subway or a using a cab from Tokyo station. I have heard complaints about hotel rooms in Tokyo being small but that did not apply to our room which was large, had a comfortable bed, exceptional , automatically-controlled blackout curtains (that led me to oversleeping on my first morning after a late night flight due to their supreme effectiveness!), as well as a high-end, high-tech toilet.
The bathroom was superb and the best of our entire trip. A brilliant rain shower along with high-end, complimentary Bvlgari toiletries. The mini-bar was very well stocked with plenty of snack and drink options as well. We had a city view room from where we could see a bit of the surrounding city, but there wasn’t much to speak of really - other than a view of the Tokyo Sky Tree. The buffet breakfast is in a stunning setting and has plentiful options for even the most discerning palate. Communication with the hotel was speedy and efficient prior to our arrival and I found interactions with their front office to be prompt and efficient during our stay. I didn’t get the chance to use the pool or gym area but I can only assume that they were fitting of a hotel of this standard.
The only thing I wished we hadn’t bothered with (and please don’t see this as criticism on what was an otherwise great experience) was the hotel bar and lounge. There was a cover charge at the door, drinks were (naturally) expensive plus folk were smoking cigars around us to boot in what was as a dark and uninteresting dimly-lit venue. That aside, the Grand Hyatt is a highly recommended business and luxury option in Tokyo.
The bathroom was superb and the best of our entire trip. A brilliant rain shower along with high-end, complimentary Bvlgari toiletries. The mini-bar was very well stocked with plenty of snack and drink options as well. We had a city view room from where we could see a bit of the surrounding city, but there wasn’t much to speak of really - other than a view of the Tokyo Sky Tree. The buffet breakfast is in a stunning setting and has plentiful options for even the most discerning palate. Communication with the hotel was speedy and efficient prior to our arrival and I found interactions with their front office to be prompt and efficient during our stay. I didn’t get the chance to use the pool or gym area but I can only assume that they were fitting of a hotel of this standard.
The only thing I wished we hadn’t bothered with (and please don’t see this as criticism on what was an otherwise great experience) was the hotel bar and lounge. There was a cover charge at the door, drinks were (naturally) expensive plus folk were smoking cigars around us to boot in what was as a dark and uninteresting dimly-lit venue. That aside, the Grand Hyatt is a highly recommended business and luxury option in Tokyo.
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Date of stay: June 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Absolutely lovely hotel with spacious floors, plentiful elevators, numerous restaurants, spa facilities and an exquisite Grand Club lounge with among the best service in Tokyo.
The Grand Club helped with restaurant recommendations, accommodations and checked in with us constantly. They also recalled our names and greeted us with warmth and familiarity that you usually see only at higher end properties such as Four Seasons.
Little touches such as nightly turn down service with blinds closed, water bottles at nightstand with glass and filled ice buckets with square ice as well as daily turnover occurred unobtrusively and with nary a sign of house staff.
I found the Roppongi location safe and accessible and while there may be better locations, the proximity to the Roppongi station and multiple eatery and shopping options is a plus. You do have to travel by subway or taxi for most of the popular tourist attractions and for more accessible shopping but this is a favorite Tokyo Hyatt after staying at the Park Hyatt and Hyatt Centric on stays past.
Shouts again to the stellar Grand Club and staff! The single nitpick is the lack of upgrade award availability as the Suite King is known to be very limited and the Suite Twin Room does not qualify for a standard upgrade award.
The Grand Club helped with restaurant recommendations, accommodations and checked in with us constantly. They also recalled our names and greeted us with warmth and familiarity that you usually see only at higher end properties such as Four Seasons.
Little touches such as nightly turn down service with blinds closed, water bottles at nightstand with glass and filled ice buckets with square ice as well as daily turnover occurred unobtrusively and with nary a sign of house staff.
I found the Roppongi location safe and accessible and while there may be better locations, the proximity to the Roppongi station and multiple eatery and shopping options is a plus. You do have to travel by subway or taxi for most of the popular tourist attractions and for more accessible shopping but this is a favorite Tokyo Hyatt after staying at the Park Hyatt and Hyatt Centric on stays past.
Shouts again to the stellar Grand Club and staff! The single nitpick is the lack of upgrade award availability as the Suite King is known to be very limited and the Suite Twin Room does not qualify for a standard upgrade award.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I travelled with my wife and 5-yr old arriving early evening. The room was ready when we arrived with the third bed (cot) already set up -- which is always appreciated when traveling with small children. The room was clean and well maintained. The front desk staff and concierge were all awesome. Quick. Helpful. Courteous. And, informative. Unfortunately, Shunbou was closed for renovations and their pool underwent some maintenance for our first few days. The breakfast buffet and staff at the French Kitchen were wonderful. The hotel is a great balance between quiet location, proximity to attractions and walkable to shopping and restaurants.
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Date of stay: January 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had an amazing stay at the Grand Hyatt Tokyo. The rooms were very spacious with amazing views of downtown Tokyo and even Mt. Fuji. Additionally a great perk was having blackout windows which really helped with getting good sleep, and and a lavish bathroom including a walk in shower attached to a bath behind it. The pool and spa were well maintained by exceptionally helpful staff (the message chairs were a great perk with all the walking being done while staying in Japan). Additionally the Hyatt Members Club complimentary breakfast was very exceptional (great coffee maker as well). If you plan on trying any of the restaurants, know that they will be quite expensive, even for 2 people, but also be one of the best dining experiences you have ever had. My fiancée and I went to the Kaiseki style restaurant at Shunbou and Hiromi and Misa (the owner and assistant manager) gave us an absolutely beautiful experience. This really made the last night of our stay even more memorable. Would highly recommend a stay here.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed at this hotel for 4 nights and paid extra for a grand club level room. The hotel and staff were amazing but the grand club was disappointing. On multiple occasions the club was completely full and we were told to come back later. When asked if we could take food back to our room, we were told we can’t take the plates and there were no to go plates.
Hyatt shouldn’t be upselling club level rooms if they can’t guarantee access due to capacity issues.
Hyatt shouldn’t be upselling club level rooms if they can’t guarantee access due to capacity issues.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager Grand Hyatt Tokyo, マーケティング at Grand Hyatt Tokyo
Responded 11 Dec 2024
Warm greetings from Grand Hyatt Tokyo. Thank you very much for choosing our hotel for your trip to Tokyo. We are very glad to hear that you enjoyed interacting with our staff. Please accept our sincere apologies for the issues you experienced while using our Grand Club lounge. We aim to offer every club guest a memorable experience of our lounge and we deeply regret that we could not provide this for you. We have shared your comments with our management team and will do our best to improve our offering so that all club guests feel welcome to experience our lounge. Thank you very much for visiting us and for sharing your thoughts about your stay. We hope to welcome you back to Grand Hyatt Tokyo in the near future. Best regards, Grand Hyatt Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was lovely! The room was spacious and clean. We also stayed at the Conrad Tokyo and actually preferred the Grand Hyatt simply because of the room layout - the bathroom is much nicer here.
The location is also decent, close enough to the action without it being too loud and too congested. It felt nice coming back after a long day of travelling around the city to just space to yourself.
We also utilized the spa, and the service was fantastic (also slightly more affordable than other 5 star hotels in Tokyo). The staff will walk you through the entire service, and ask you health based questions or concerns so they can concentrate on those areas during the service.
The location is also decent, close enough to the action without it being too loud and too congested. It felt nice coming back after a long day of travelling around the city to just space to yourself.
We also utilized the spa, and the service was fantastic (also slightly more affordable than other 5 star hotels in Tokyo). The staff will walk you through the entire service, and ask you health based questions or concerns so they can concentrate on those areas during the service.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As a Globalist, I've stayed at Hyatts worldwide, but the Grand Hyatt Tokyo truly stands out. From pre-arrival communication to the attentive staff, every aspect of our stay was top-notch. The general manager deserves praise for fostering such a cohesive team.
While the breakfast buffet had fewer options than other Grand Hyatts, the quality was exceptional—each dish could easily grace a high-end à la carte menu. The heated pool was warm, clean, and comfortable for winter.
Though we couldn't secure a suite upgrade, the staff's proactive communication made me feel valued. We had three rooms from separate reservations, and the Hyatt Club ensured smooth check-in, placing us on the same floor despite different dates.
Highly recommend this hotel for its world-class service!
While the breakfast buffet had fewer options than other Grand Hyatts, the quality was exceptional—each dish could easily grace a high-end à la carte menu. The heated pool was warm, clean, and comfortable for winter.
Though we couldn't secure a suite upgrade, the staff's proactive communication made me feel valued. We had three rooms from separate reservations, and the Hyatt Club ensured smooth check-in, placing us on the same floor despite different dates.
Highly recommend this hotel for its world-class service!
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Date of stay: February 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First of all Rappongi is a great location for an extended stay, with lots of restaurants in close walking distance. Two subway lines converge there that can get you to most places. And the surrounding are very pleasant. Views, given it is a hill, are spectacular. we could see Mt Fuji from our room.
The hotel is really well designed, and is of a quality more similar to a Park Hyatt than a Grand Hyatt. The rooms are huge and really well designed, with lots of storage space, room to move about, work at a desk, lounge in a comfortable chair, The bathroom is especially brilliant with a rain shower in addition to a bathtub, the latter not being intrusive as in some hotels. All materials and design elements were brilliant. Another feature is huge windows, but with blackout curtains that totally black out due to their design.
Finally the staff are over the top fantastic, althouugh we have started to take that for granted in Japan.
For a one night stay, it might not be convenient, given a 25 minute taxi from Tokyo Station. In that case aI might sugget the Park Hyatt in walking distance of Shinjuku station, from which trains go everywhere.
The hotel is really well designed, and is of a quality more similar to a Park Hyatt than a Grand Hyatt. The rooms are huge and really well designed, with lots of storage space, room to move about, work at a desk, lounge in a comfortable chair, The bathroom is especially brilliant with a rain shower in addition to a bathtub, the latter not being intrusive as in some hotels. All materials and design elements were brilliant. Another feature is huge windows, but with blackout curtains that totally black out due to their design.
Finally the staff are over the top fantastic, althouugh we have started to take that for granted in Japan.
For a one night stay, it might not be convenient, given a 25 minute taxi from Tokyo Station. In that case aI might sugget the Park Hyatt in walking distance of Shinjuku station, from which trains go everywhere.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I felt that it was in the perfect location for sightseeing at Toranomon Hills, Azabudai Hills, and Roppongi Hills.
Some of the facilities, such as the TV, are a little old, but overall it was clean and well organized, and very comfortable.
During cocktail time at the club lounge, there were not only snacks such as cheese, but also short pasta and pastries. What was interesting was that they also had solid meals such as hard fried noodles, so it was a wonderful time with the fun of choosing.
The pool and hot spring facilities are fully functional and look beautiful. It seems to be popular, and other customers immediately entered the lane I was assigned, so I didn't have much time to swim, but I was able to enjoy the jacuzzi, bath, massage chair, and other facilities.
Overall, it was a very good stay. I would definitely like to visit again.
Some of the facilities, such as the TV, are a little old, but overall it was clean and well organized, and very comfortable.
During cocktail time at the club lounge, there were not only snacks such as cheese, but also short pasta and pastries. What was interesting was that they also had solid meals such as hard fried noodles, so it was a wonderful time with the fun of choosing.
The pool and hot spring facilities are fully functional and look beautiful. It seems to be popular, and other customers immediately entered the lane I was assigned, so I didn't have much time to swim, but I was able to enjoy the jacuzzi, bath, massage chair, and other facilities.
Overall, it was a very good stay. I would definitely like to visit again.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arriving here(staying 3 nights) we were shown to our twin room (large by Tokyo standards) having been personally checked in at the expansive club lounge,both tgere and the room had imressive views of the Tokyo skyline
We mainly ate outside tge hotel but also partook of the wonderful food and drinks each evening in the club lounge
You could also take breakfast there but we mainly had it in the restaurant below the lobby level
The offering there was exstensive,with both western and Asian offerings
I also had two spa treatments during the stay
These were very relaxing
There is a large indoor pool at the Spa area
This was a very good stay,I would recommend and hope to return
We mainly ate outside tge hotel but also partook of the wonderful food and drinks each evening in the club lounge
You could also take breakfast there but we mainly had it in the restaurant below the lobby level
The offering there was exstensive,with both western and Asian offerings
I also had two spa treatments during the stay
These were very relaxing
There is a large indoor pool at the Spa area
This was a very good stay,I would recommend and hope to return
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Date of stay: August 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not sure. But I am sure you can email or call them to arrange age that. I did that with difTrent hotels before for some service charge, which was quite reasonable.
Uncertain, all reviews to this hotel appear when I search…
Tokyo tower is a replica of the Eiffel Tower, but 15 meters taller. You can see it from the room of the Grand Hyatt.
It’s 30 min walk or subway ride from the hotel
We had a king room. I think they use the two twin to create one king - so a good size. :)
I'm not sure because I never dined in my room. However, if you email the concierge at the email address on their website, they are very responsive.
…
"Taxis and trains are close by. Very convenient location. Fully charged phones will be helpful to get Google Translate to go out and about."Read full review
…
PRICE RANGE
$891 - $1,698 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt tokyo hotel minato, grand hyatt minato, grand hyatt hotel tokyo, hyatt tokyo, minato hyatt
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoRoppongiAkasaka / Roppongi / Akasaka / Roppongi / Azabu / Nagatacho
NUMBER OF ROOMS
387
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Grand Hyatt Tokyo
Which popular attractions are close to Grand Hyatt Tokyo?
Nearby attractions include Tokyo City View Observation Deck (Roppongihills) (0.1 km), Mori Art Museum (0.1 km), and Roppongi Hills, Shop & Restaurant (0.1 km).
What are some of the property amenities at Grand Hyatt Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt Tokyo?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Grand Hyatt Tokyo?
Conveniently located restaurants include Teppanyaki Sumiyaki Saito, Ise Sueyoshi, and Jomon Roppongi.
Are there opportunities to exercise at Grand Hyatt Tokyo?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Tokyo have airport transportation?
Yes, Grand Hyatt Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hyatt Tokyo located near the city centre?
Yes, it is 0.4 km away from the centre of Roppongi.
Are any cleaning services offered at Grand Hyatt Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Tokyo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.