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4.5
#7 of 83 hotels in Hualien City
Location
Cleanliness
Service
Value
Park City Hotel-Hualien Vacation is located in Hualien City center, it takes just 10 minutes to drive to railway station. Near the main city tourist destinations such as "Hualien Cultural Creative Industries Park", the "Triangle Commercial Zone", and "Nanbin Park", Park City Hotel-Hualien Vacation is the best choice for both of your business or leisure trip. "Park City Hotel" is a brand stands for a brand new type of metropolitan hotel and contains 96 rooms, Park Café & Lounge, business center, gym, and self-service laundry room. With modern simplicity design and color usage, we bring the spirit of "nature", "cozy", "vivid", and "handy" into this brand. Along with "a little extra don't cost extras" motto, we provide you the best quality of services, and make us become the best choice of our segment in the same area.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
Chinese
Location
No. 231, Zhonghua Road, Hualien City 97044 Taiwan
Name/address in local language
Park City Hotel - Hualien Vacation
270 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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I think the Park City Hotel is one of the nicer hotel options within Hualien City itself, given the relative lack of other major hotel chains. The location is very central and rooms were comfortable and well-appointed. The staff were very helpful, and were able to let us check in a little early for my son’s nap and were able to provide us with an infant pack n play upon request. The breakfast buffet was good, although not amazing, as there were limited Western options for small children.
It was really nice to have a Kid’s Club in the hotel, although they could use more toys and balls for the ball pit. We liked that there was a parking lot behind the hotel because street parking was not easy to find.
There was a smallish earthquake one of the nights we were in Hualien, which was frightening, but the building was fine. It swayed a little bit but that was all.
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Date of stay: November 2022Trip type: Travelled with family
Room Tip:There is a parking behind the hotel for customers.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great location great workers clean and functioning. Enjoyed this stay. No issues when we were here. Parking was not an issue staff worked with us to accommodate thank you for that. Breakfast is good and plentiful. Clean laundry recommend here to stay very good
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Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was amazing and the receptionist was very friendly. We had 2 handsome bellman assist our entire family with the luggage. They smile sweetly. The hotel has the facility of karaoke room but it was quite expensive 2 hours for 1500twd. The karaoke closes at 10:30pm. They have lounge as well for the guest to relax. The have the coffee machine and tea section for us to self-service. There is some magazine for the guest to read and some computer to use as well. The morning breakfast was at B1 underground. Their breakfast was good. A variety choice of Chinese and western. Their soft bun and unsalted butter was my favorite. the gym and the laundry was excellent. The design of the hotel was amazing as well. most important handsome guys when they smile really makes the guest happy. Sadly our trip only 1day but really appreciated when the guys smiles.
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roam807166, 前廳部經理 at Park City Hotel - Hualien Vacation
Responded 24 Sept 2019
Dear Valued Guest, Warmest greetings from Park City Hotel-Hualien Vacation. We are pleased to hear that you enjoyed your stay with us. It was extremely kind of you to mention the wonderful services you had experienced during your stay. We will share your comments with our colleagues, especially to the Front Desk team. Your wonderful recommendation truly is our best encouragement. Again, thank you for your positive review and we look forward to your next visit! Best regards, Park City Hotel-Hualien Vacation.
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I can't recommend this hotel at all. The lobby looks quite nice, but the rooms are old and in urgent need of renovation. The carpet is totally worn, there is dirt in the corners and overall the rooms are quite dingy. The windows are small and you look into a shaft. Therefore the rooms are dark. The bathroom is’n good too. There is no 220 V device working, which was not a problem in other hotels in Taiwan. You can't use your own devices. And the water temperature change of hot and cold showers. Although a bedside light and a master switch are missed.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We recently stayed at the Park City Hotel in Hualien for 3 nights and loved it. Our room was clean, spacious, and nicely appointed. It is conveniently located near the Dongdamen Night Market, several excellent restaurants, and a small mall named Fe 21 which had an excellent grocery store located in the basement. The bathroom was supplied with luxurious Italian toiletries, and towards the back of the lobby there is a nice peaceful section where you can relax and drink some coffee or tea. The hotel is located 10 minutes from the train station and about 25 minutes from the airport. Between 9 am & 6 pm the hotel offers a free shuttle to both. We sent the hotel an email requesting an airport pickup the morning of our afternoon arrival and we were impressed that they promptly replied and arranged our pickup. Lastly, the entire staff working there were wonderful including Cherry who drove us from the airport and saw us off to the train station. This place has it all, a great price, beautiful rooms, convenient location, and a truly wonderful staff.
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Date of stay: September 2017
Rooms
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:They are all great.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 成旅晶贊飯店花蓮假期, 前廳部經理 at Park City Hotel - Hualien Vacation
Responded 19 Sept 2017
Dear Valued Guest, Warmest greetings from Park City Hotel-Hualien Vacation. We are pleased to hear that you enjoyed your stay with us. It was extremely kind of you to mention the wonderful services you had experienced during your stay. We will share your comments with our colleagues, especially to Cherry at the Front Desk team. Your wonderful recommendation truly is our best encouragement. Again, thank you for your positive review and we look forward to your next visit! Best regards, Nick Hsu Front Office Supervisor Park City Hotel-Hualien Vacation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this property during our 1-night stay at Hualien City. I chose it mostly because of the raving reviews on TripAdvisor, but I was deeply disappointed.
We booked a deluxe room with city view from hotels.com. When we got into the room, the first thing I noticed was there's no window. Upon checking with the front desk, they told me that there's indeed a window hidden behind the curtain, just that it's really small. I then realize the window is not only small (it measures about 30cm wide and 1.5m tall), it's literally 3 meters from the back of someone's department. Also, due to the lack of window, the room was really moldy.
I asked the front desk to switch room and mentioned that I did book a room with city view. I was shocked by their response: "We are not responsible for the room you get since you booked from hotels.com. You need to talk to them." The front desk also refused my request to speak with the manager.
Definitely avoid this hotel next time you are in Hualien.
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Date of stay: April 2016
Rooms
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 成旅晶贊飯店花蓮假期, 前廳部經理 at Park City Hotel - Hualien Vacation
Feels like being put away in a small closet and I'm not even 6 ft high. Beds were small, minimal amenities, 1 chair only, OK breakfast when we asked (and got) eggs, and it's close to the night market (if you like that) and there are some great restaurants around the corner (which Tripadvisor doesn't recognize yet). Cosy would be the word, and the staff is helpful and kind. Try to find the coast, it's really beautiful around here.
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Date of stay: April 2019
Rooms
Location
Service
Trip type: Travelled as a couple
Room Tip:Asked for a room with large windows (plural).
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roam807166, 前廳部經理 at Park City Hotel - Hualien Vacation
Responded 21 May 2019
Dear Valued Guest, Warmest greetings from Park City Hotel-Hualien Vacation. Thank you for taking your time to share with us your feedback following your recent stay at Park City Hotel-Hualien Vacation. We are pleased to hear that you enjoyed your stay with us. Your positive feedback is highly appreciated and we look forward to welcoming you back to the hotel in the near future. Best regards, Park City Hotel - Hualien Vacation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is located about 10 minutes drive from the main train station and about 1 km away from Dongmen Night Market, a tourist attraction.
The hotel receptionists were very helpful and helped us get taxis.
The breakfast spread at basement 1 restaurant is limited with mainly local food.
Free wifi is very stable and strong.
The room is very clean, spacious and quiet although the hotel is located at a traffic junction. The bed is huge and comfortable and provided me with a peaceful night sleep.
A plus point to note is that there is a self service Laundry Room with ironing board at the 5th floor which guest can use it for free.
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roam807166, 前廳部經理 at Park City Hotel - Hualien Vacation
Responded 29 Apr 2019
Dear Valued Guest, The warmest greeting from Park City Hotel-Hualien Vacation. Thank you for chose us as your stay in Hualien. We apologize for all the inconvenience it caused during your stay. We will improve it and look forward to serving you soon. Thank you. Best regards, Park City Hotel-Hualien Vacation
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The hotel is centrally located in the city area. There are 7-11 opposite the hotel. Is a walking distance to their famous night market. Must try the Jiang bread there. Is famous and need to queue. The hotel staffs service is good especially Thank You to Ms Amy. Without her help, we won’t be able to reach Taipei in our scheduled timing. She is nice and efficient. Thank You Amy. We deeply appreciate your beyond service and making our stay a wonderful, enjoyable and memorable one.
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roam807166, 前廳部經理 at Park City Hotel - Hualien Vacation
Responded 15 Apr 2019
Dear Valued Guest, Warm greeting from Park City Hotel-Hualien Vacation. Thank you for letting us know you like our hotel, and we will keep on providing the best service to all guests from every place in the world. Thank you again and we wish to see you again soon. Best wishes Park City Hotel-Hualien Vacation
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Stayed for two nights. The hotel is about 15min taxi ride from the train station, cost us about NT150. It is walking distance to Dongdemeng market and shops. We arrived early but we were not able to check-in. The lobby looks impressive and cozy. They provide coffee and magazines while waiting. Requests for high floor and extra pillows were met. Room is spacious with clean toilet but there's some sort of funny smell upon entering. This was quickly resolved after a call to the reception. The housekeeper came and sprayed the carpet with some spray. We were told it's normal and we noted they have the same smell at the café during breakfast. But do note that the shower area is actually standing in the bathtub. May be a concern for some as there's no support to step in/out. Also water tends to seep out during showers, creating little puddle. Breakfast variety was a mix of western n Asian. No egg station. Check-out was a breeze. Staff were helpful and informative. They speak good English.
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Date of stay: October 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roam807166, 前廳部經理 at Park City Hotel - Hualien Vacation
Responded 11 Nov 2018
Dear Valued Guest, Warm greeting from Park City Hotel-Hualien Vacation. Thank you for letting us know you like our hotel, and we will keep on providing the best service to all guests from every place in the world. Thank you again and we wish to see you again soon. Best wishes Park City Hotel-Hualien Vacation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Hualien City area.
PRICE RANGE
$81 - $109 (Based on Average Rates for a Standard Room)
LOCATION
TaiwanHualienHualien City
NUMBER OF ROOMS
96
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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