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Sunwing Kamala Beach

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Traveller (697)
Room & Suite (201)
Pool & Beach (139)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
A fully contained family resort with its own restaurants, entertainment programs and a host of activities for all ages. The resort includes all the fun, adventure, and luxury that families want most, elevating the family vacation to world-class standards on the unspoiled Kamala beach of Phuket.
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Property amenities
Other Russian
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Children Activities (Kid / Family Friendly)
Wheelchair Access
Shuttle Bus Service
Bar/Lounge
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Non-Smoking Hotel
Outdoor pool
Breakfast Available
Channel 1
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Family Resort
Family
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:FAMILY GETAWAY PACKAGE
Reviews & more
990Reviews
980Photos
113Q+A
100Room tips
Traveller rating
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We have just finished staying here for 10 nights with our scoopon deal. Here are some pros and cons
Pros
Great hotel
Always clean
Very friendly staff always saying hello and helping you
Pools are awesome there is so many of them 1 with a swim up bar
Right on the beach
Buffet brea
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Can’t fault this place. Extremely clean, daily activities, two minute walk to beach, good breakfast, good gym with some fitness classes, close to Kamala town centre, great stage shows and onsite massages ($12 AUD). The team from the youth kids club are fab. Our boys had the best
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Response from MaureenBarranta, Manager at Sunwing Kamala Beach
Responded 1 week ago
Dear Harvhouse, Thank you so much for making this exception to post on TripAdvisor, this means even more to us. For a humble 4 star property, we are delighted that you felt it was fabulous throughout your stay. Kudos to Erik, Rasmus, Suda and kids club team who taking the ownership, thinking on his feet and using the opportunity to make you "Feel the Remarkable". On behalf of the entire team. thank you once again and we're all looking forward to welcome you back in the near future. Yours, Maureen Arra Lloveras Barranta (Aya) Costumer Relations Manager
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Let start this review from the good to the bad.

Airport Transfer: the driver is courtesy and greeted us with a smile. the Car is clean and the driver drove with caution. no hard acceleration and braking.

The Housekeeping did such a terrific job cleaning the room that i persona
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Response from MaureenBarranta, Manager at Sunwing Kamala Beach
Responded 2 weeks ago
Dear guest, Thank you very much for staying with us and sharing your comment and suggestion. I would like to personally apologize for the series of unfortunate incidences and about the lapses in service that you experience during your stay with us. Your constructive feedback are well received and are being giving due attention on how we can serve you and the rest of our guests better. I would like to re-assure you that this was not typical standard of service that we usually known for. We were really disappointed to hear of your experience as we place great importance on exceeding our guest's expectations.We continually try to do our best for all of guests, but unfortunately, sometimes we do fail. I will look into issue that you have noted, in a attempt to correct and improve our hotel staff. Meanwhile, we hope that our apology goes some way in assuring you of our commitment to responsive costumer service, and that we may have the opportunity of serving you better on your next stay with us. If anything that I can be of your service, please do not hesitate to contact me directly. Sincerely yours, Maureen Ara Lloveras Barranta (Aya) Costumer Relations Manager
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My family of four stayed here last sept and we had an absolute ball!
My girls aged 5 and 2 loved everything about this place and still sleep with their Lollo and Bernie soft toys.
This place has everything covered for families travelling with young children which makes a trip t
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Response from MaureenBarranta, Manager at Sunwing Kamala Beach
Responded 3 weeks ago
Dear stephanieh, Thank you for staying with us and sharing your experience with others. We're great to read that you found everything you needed in our place and around the hotel, I'm happiest with your feedback on the hospitality of the team, because 'Feel the Remarkable' is what we're all about. Hopefully till next time. Yours, Maureen Arra Lloveras Barranta Costumer Relations Manager
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+6
Amazing hotel! If you are travelling with young children this is the place you need to stay. Everything in this hotel design for kids and families. Several huge pools, entertainment for kids and adults, perfect location! Rooms are very big. Studio room can fit 5 people in it(incl
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Response from Hotel_Spokesperson, Manager at Sunwing Kamala Beach
Responded 4 weeks ago
Dear Irina, Thank you for your review. It's our top priority to ensure that our guest experience is easy, convenient comfortable and enjoyable. We're happy to hear that we met all your expectations during your stay with us and we appreciate your recommendations. We look forward to welcoming you back. Yours, Maureen Arra Lloveras Barranta (Aya) Costumer Relations Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorSunwing Kamala Beach
The Studio at the Sunwing Resort - Kamala Beach
Professional photo exclusively commissioned by TripAdvisorSunwing Kamala Beach
The Royal Studio with Pool Access at the Sunwing Resort - Kamala Beach
Professional photo exclusively commissioned by TripAdvisorSunwing Kamala Beach
The Family Suite at the Sunwing Resort - Kamala Beach
Professional photo exclusively commissioned by TripAdvisorSunwing Kamala Beach
The Family Suite at the Sunwing Resort - Kamala Beach
Professional photo exclusively commissioned by TripAdvisorSunwing Kamala Beach
The Family Suite at the Sunwing Resort - Kamala Beach
Previous
Hi, what are the prices for the beauty treatments? Thanks.
There are some nice beauty salons in Kamala Beach, short walk from the Sunwig resort. They are affordable and the staff are very friendly and professional.
1 vote
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Hello - is there anywhere for children to sit or play whilst adults use the gym? Thank you
Dear heartphuket, Thank you for your query. Yes, your children can visit our Miniland during your training. More information about it can be found on our website under the category Facilities & Activities. Kind Regards, Matthias Bresser Guest Relation Manager
0 votes
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Hi Can you tell me the current charges for babysitting and WiFi usage in the rooms. Is the WiFi in the rooms available in the deluxe beachfront rooms? Also can you let me know if there will be construction / maintenance happening during mid August causing anything to be closed? Thanks
Dear pks-zar, Thank you for your query. For babysitting, charges are as follows: 300 THB per child per hour from 06:00 - 19:00 hrs 320 THB per child per hour from 19:00 - 24:00 hrs There is a minimum of 3 hours required for babysitting services and must be booked at least 1 day in advance, to be paid in cash at the reception. We are pleased to tell you that in-room wifi is available in the deluxe beachfront rooms. We are also glad to let you know that our facilities will continue to operate as usual and none of these will be closed due to construction or maintenance. I hope this helps. We are looking forward to hosting you soon! Kind Regards, Megan Julia Digal Communications Agent
1 vote
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Hi Can you tell me the current charges for babysitting and WiFi usage in the rooms. Is the WiFi in the rooms available in the deluxe beachfront rooms? Also can you let me know if there will be construction / maintenance happening during mid August causing anything to be closed? Thanks
Did not use babysitting. WiFi is free but is not strong in all rooms. People sat in the foyer using WiFi.
1 vote
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Hi there, A few of the most recent reviews have suggested that the pool bar is closed from 4pm, no happy hour and that there is no music or atmosphere. Is this something that is being looked into? We have booked to stay in February 2019 with 3 kids aged 1, 7 & 9. Our past experience staying in Phuket is that our children spend ALL day in the pool and having the atmosphere of the pool bar for a pre dinner or ate afternoon cocktail makes things slightly more enjoyable for us adults spending all day at the pool too.
Dear KitaR88, Thank you for your query. We are happy to tell you that our pool bar normally operates until 6pm and although we do not have a happy hour, we assure you that we do have a relaxing atmosphere for our guests who love to stay all day at the pool. If guests have music requests, our pool bar staff will be more than happy to play your requested songs while you sip on your drinks and cocktails. Thank you for booking with us. We are looking forward to having you this February 2019. Kind Regards, Megan Julia Digal Communications Agent
0 votes
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Previous
"room with direct pool access is great."
"Ground floor rooms are best."
"Might be best to ask for a ground floor if you have young kids"
"The 2brm suites are great if you have more than 2 kids or want more space. very big"
"We stayed 3rd floor rear facing (1319), quiet facing onto jungle, morning sun, private"
Previous
PRICE RANGE
US$112 - US$283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunwing resort - kamala beach hotel kamala
LOCATION
ThailandPhuketKathuKamala
NUMBER OF ROOMS
317
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