Sudima Queenstown Five Mile
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Sudima Queenstown Five Mile

22 Grant Road, Frankton, Queenstown 9300 New Zealand
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Avg. $370 /night, 2/19 - 2/20
$468
per night
$375
per night
$282
per night

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About

#2 of 3 hotels in Frankton
4.8 of 5 bubbles
Location
4.0 of 5 bubbles
Rooms
4.8 of 5 bubbles
Value
5.0 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.2 of 5 bubbles
Sleep Quality
Sudima Queenstown Five Mile is a new 4.5-star hotel in the bustling Frankton area conveniently located in the Five Mile retail precinct close to the Airport and on the main road to the surrounding ski fields and routes north and south. With views of the surrounding landscapes, high quality fit-out, well-appointed rooms, restaurant, bar, bike and ski storage and free parking, it represents 4.5-star style, comfort and value. Sudima Queenstown Five Mile is a great option for both leisure and business travellers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Restaurant
Room features
Blackout curtains
Air conditioning
Housekeeping
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Business

Location

22 Grant Road, Frankton, Queenstown 9300 New Zealand
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Frankton Airport

Reviews
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Detailed Reviews
UrbanSheep wrote a review Nov 2023
Singapore, Singapore
5.0 of 5 bubbles
We intentionally chose a property outside the madness of Queenstown. Located just a short 15-minute drive from the waterfront of Queenstown, the Sudima offered us spacious comfortable clean rooms with free parking. Service was efficient and friendly. And we enjoyed the convenience of restaurants, a large supermarket, and big stores all around us like Kmart, Briscoes, Kathmandu, Skechers, Warehouse, etc. Highly recommended.

The only thing we could not understand was why the rate of a King-sized bed room would cost more than one with 2 Twin beds (that could sleep 4). My husband and I chose the Twin Beds! :)
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Date of stay: October 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Get a Bookme discount voucher for meals at the Podium!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Appelman, General Manager at Sudima Queenstown Five Mile
Responded 3 Dec 2023
Kia Ora UrbanSheep, Thank you for choosing Sudima Queenstown Five Mile while traveling to Queenstown, and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed the spacious, comfortable, and clean rooms, along with the convenience of free parking. It's wonderful to know that our efficient and friendly service added to the overall positive experience. We appreciate your recommendation and are delighted that our location provides the perfect balance of tranquility and accessibility to the city. Your comment about the pricing difference between the King-sized bedroom and the Twin beds is noted, and we understand your curiosity. Our pricing structure is designed to accommodate various preferences, and we appreciate your understanding and humour in choosing the Twin Beds for you and your husband. We will certainly consider your feedback as we continually evaluate and refine our offerings. Thank you once again for your kind words and for choosing Sudima Queenstown Five Mile. We look forward to welcoming you back for another comfortable and enjoyable stay in the future. Kind regards Ali Appelman Hotel Manager
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Tori wrote a review Aug 2024
Queenstown, New Zealand
4.0 of 5 bubbles
The house keeping was great, exceptional service.
We stayed in two different rooms during our stay, huge difference in atmosphere. The first room on the second floor was great, incredibly spacious, great shower pressure/temperature and quiet.
The second room we stayed in on the third floor was cramped, the shower pressure was terrible and it was incredibly noisy whenever there was someone in the hallway.
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Date of stay: August 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Appelman, General Manager at Sudima Queenstown Five Mile
Responded 19 Aug 2024
Kia Ora Companion, Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. I was delighted to read you highlighted the exceptional service provided by our housekeeping team, the team work very hard to maintain a high standard of cleanliness for all guests, I will pass on your wonderful feedback to the team. We’re pleased to hear that your first room met your expectations with its spaciousness, great shower, and quiet atmosphere. However, we’re sorry to learn that your experience in the second room fell short. We apologise for the difference in atmosphere and the issues with shower pressure and noise and will investigate this with maintenance. Your feedback is important to us, and we will look into these matters to ensure a more consistent experience for our guests. We hope to have the opportunity to welcome you back in the near future. Kind regards Ali Appelman Hotel Manager
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bagsgettinround wrote a review Mar 2024
Brisbane, Australia
5.0 of 5 bubbles
Great hotel on the outskirts of Queenstown city. Loved this hotel, staff were very welcoming and friendly and the rooms were very nicely furnished and heaps of room. Yes, its not in the city but it was just a $25 Uber ride away and as the hotel is located in a shopping centre the parking was free which if you stayed in town parking is charged $30 upwards with most around the $50 mark. Lots of restaurants and shops located next to the hotel and a Pub with great food is a 5 minute walk away. We found this location to be much easier to get around to area's such as Hayes Lake, Arrowtown and Wanaka to name a few were much easier to drive to as no traffic like coming from the city. Would highly recommend
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Appelman, General Manager at Sudima Queenstown Five Mile
Responded 6 May 2024
Kia Ora Bagsgettingaround, Thank you for sharing your wonderful experience regarding your stay at Sudima Queenstown. We're delighted to hear that you enjoyed your stay at our hotel and that our staff made you feel welcomed and at home. It's fantastic to know that you found our rooms to be spacious and well-furnished. We understand that being on the outskirts of Queenstown may not suit everyone, but we're glad that you found the convenience of Uber rides and free parking at the shopping centre to be beneficial. We're also thrilled that you enjoyed the nearby amenities, including restaurants, shops, and the pub with great food just a short walk away. Thank you for recommending us, and we hope to have the pleasure of welcoming you back on your next visit to Queenstown. Kind regards Ali Appelman Hotel Manager
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katie8383 wrote a review Jul 2024
Wellington, New Zealand
4.0 of 5 bubbles
The Sudima five mile is in a great location, with a bus stop right outside the front door to get buses into Queenstown centre.

The hotel is walkable from the airport if you have minimal luggage and don’t mind a 15-20 minute walk. We walked from the airport with 2 hand luggage cases and it was fine.

The hotel is right by all of the shops in Frankton and therefore has everything you would need on your doorstep (shops, cafes, supermarkets, takeaways and restaurants).

The room was comfortable and has everything you would want. We were on the second floor and slept really well, there was no noise from other guests etc. it was always nice and quiet. My only feedback would be the room could have been a bit cleaner - it was clean enough but needed a good hoover/bathroom floor clean.

We would definitely stay here again when visiting Queenstown as it’s cheaper than staying in the centre of QT, public transport is easily accessible and the room is comfortable.
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Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Appelman, General Manager at Sudima Queenstown Five Mile
Responded 28 Jul 2024
Kia Ora Katie, Thank you for taking the time to share your experience on your recent stay with us at Sudima Queenstown Five Mile. We are delighted to hear that our convenient location made your stay enjoyable. It's great to know that you found the short walk from the airport manageable and appreciated the variety of shops, cafes, supermarkets, and restaurants in Frankton. We are pleased that you found your room comfortable and had a restful sleep without any disturbances. I have highlighted your cleanliness concerns to the Housekeeping Manager who will investigate this for you. We take your feedback seriously and work to ensure our high standards are consistently maintained. Thank you for your kind words about the value we offer and the accessibility of public transport. We look forward to welcoming you back to Sudima Queenstown Five Mile on your next visit to Queenstown. Your feedback helps us improve, and we are committed to providing you with an even better experience in the future. Kind regards Ali Appelman Hotel Manager
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Maria S wrote a review Jul 2023
Beverly, Massachusetts
5.0 of 5 bubbles
We were here at the beginning of our New Zealand adventure, so we were quite tired and hoping for a comfortable bed and pillows! This hotel was excellent in many ways! They were flexible in allowing us to check in an hour early, they offer a selection of types of pillows from which to choose (we both got the feather pillows, which were just like home), there's a low/dim movement censored light in the bathroom for those late night visits, the breakfast was hearty with waffles, eggs, etc. and delicious! It actually gave us an introduction to juicing, as it had a bunch of chopped fruits and veggies to be made into tasty and nutritious juices each morning! We were so sad when we moved on to other accommodations without those features! The location was a short drive to the airport, within walking distance of several shops and restaurants, as well as an interesting activity and cafe called BuzzStop which teaches about bee keeping and honey making. Although it is not in Queenstown itself, it has lovely views and is an easy drive, Uber, or taxi into Qtown.
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Date of stay: July 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Be thoughtful about its location, if you're interested in going into Queenstown itself often.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Appelman, General Manager at Sudima Queenstown Five Mile
Responded 30 Jul 2023
Kia Ora MariasS422mn, Wow! Thank you for taking the time to share such a wonderful review of your stay with us at the beginning of your New Zealand adventure. We are absolutely thrilled to hear that your experience with us was excellent in many ways. We understand how important it is to have a comfortable bed and pillows, especially when you're tired from your travels. We're delighted that our hotel met your expectations, and our selection of pillows allowed you to find the perfect fit just like home. Providing flexibility with early check-ins is one of the ways we try to make our guests' stay as convenient and enjoyable as possible. We're also glad to know that you enjoyed our hearty breakfast with a variety of delicious options, including the juicing station. Our location outside of Queenstown has its advantages, and we're glad you found it to be a short drive from the airport and within walking distance of shops, restaurants, and the intriguing BuzzStop. The stunning views from our hotel only add to the charm of staying in this area. Thank you once again for choosing to stay at Sudima Queenstown Five Mile, and should your future travels bring you back to Queenstown, we would be more than delighted to welcome you back. Best wishes for the rest of your New Zealand adventure! Ali and the team.
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Karen Irwin wrote a review Aug 2024
5.0 of 5 bubbles
In a quiet shopping district just out of Queenstown CBD the hotel was central to sightseeing and around the corner from the airport. Choosing to be a Sudima member will get good discounts on food and sightseeing. Really good value as it included full breakfast. Comfortable clean rooms. Service was above and beyond as I booked the stay for the incorrect day and didnt turn up. They tried to contact me but I was out of service. They were very understanding and found me a room for the next night at no extra charge. AAA + from me.
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Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Appelman, General Manager at Sudima Queenstown Five Mile
Responded 7 Oct 2024
Kia Ora Karenirwinnz, Thank you so much for taking the time to leave such a thoughtful review. We're absolutely delighted to hear that you enjoyed your stay and found value in our location just outside Queenstown CBD, making it easy to explore the area while being close to the airport. It’s also wonderful that you were able to take advantage of the benefits of being a MySudima member. I'm especially glad to hear that our team could assist you with your booking mix-up. We understand how frustrating it can be to deal with unexpected travel hiccups, and I'm so pleased that we were able to find you a room for the following night without any additional charge. It means a lot to us to know that you felt our service went above and beyond, as we always aim to make our guests feel supported and valued. We’re thrilled that you had such a positive experience and can't wait to welcome you back the next time you're in Queenstown! Safe travels and warmest regards from the entire team. Kind regards Ali Appelman
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Manana Cake wrote a review Nov 2023
New Zealand
4.0 of 5 bubbles
I'll start with what we liked (this was our second stay) - friendly and helpful staff, clean amenities, good pressure shower, great location if you want to be just out of the city/close to airport and supermarket/shops etc, and convenient free parking.

However this time we were less impressed by a few things. The beds were way too soft and we didn't find them comfortable at all, same with the pillows and while we appreciate there was a pillow menu, the information on the cards didn't make it easy to select so we just made do but they weren't comfortable. We had a room overlooking the car park with mountain views that was lovely in the morning but due to the lights, it was quite tricky to get a dark room while sleeping as the curtains didn't shut fully. Our sheets were not changed once during our five night stay nor were the beds made properly - at the end of my bed the sheet wasn't tucked in as it couldn't reach. I would have hoped the sheets would have been changed at least once half way through (2 or 3 days in). The air con was not great either - during the night we were way too hot but couldn't turn it down.

We didn't try room service but the menu looked good. I'm not sure we'd stay again though sorry to say.
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Date of stay: November 2023
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Appelman, General Manager at Sudima Queenstown Five Mile
Responded 3 Dec 2023
Kia Ora Mananacake, Thank you for taking the time to share your feedback on your recent stay with us at Sudima Queenstown Five Mile. We greatly value your feedback and are pleased to hear that you found your overall experience to be good. I was delighted to hear that you enjoyed the friendly and helpful service from our staff, the cleanliness of our amenities, and the convenience of our location with free parking. I will pass on your kind feedback to the team. We sincerely apologize for the inconvenience you encountered during this stay. Your comments about the soft beds, uncomfortable pillows, and challenges with the pillow menu have been duly noted. We understand how essential a good night's sleep is, and we regret that we fell short of providing the comfort you expected. I will personally investigate your comments about your room service as our standard is to have the sheets fully changed on day 3 of a guest's stay. We apologies that this was not completed during your stay. Concerning the air conditioning, we regret that you experienced difficulties adjusting the temperature to your preference. I will ensure we investigate this matter to ensure that our guests have full control over their room climate for a comfortable stay. Please be assured that your feedback is invaluable to us, and we are taking the necessary steps to address the areas you highlighted. We would love the opportunity to regain your trust and provide you with a much-improved experience during any future visits. If you have any further insights or details, you'd like to share, please feel free to reach out to me directly. Thank you again for your feedback, and we hope to have the chance to welcome you back and exceed your expectations in the future. Kind regards Ali Appelman Hotel Manager
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Downunder_123 wrote a review Mar 2023
Dublin, Ireland
3.0 of 5 bubbles
Nice rooms, with comfy beds and a very nice shower. Could take a few leaves out of the hospitality handbook though.
When at 1pm you ate told your rooms are ready ahead of a 3pm check in, you are delighted after your 3:30am start from Melbourne. Followed by a $NZ40 surcharge for an early check in. It is the pettiness of squeezing a little more out of what we would consider overpriced Queenstown accommodation costs (>$NZ300 per night), not many places where you pay that kind of money in a shopping centre, outside of town experience. Please stop being so petty and why don’t the staff welcome you with a where are you from/how was your flight, as well as how was your stay, traditional welcome and departure greeting. It is all about making people feel welcome, and the small things do matter.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Japanese next door is great & very convenient as a base with all the shops
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Appelman, General Manager at Sudima Queenstown Five Mile
Responded 29 Mar 2023
Kia Ora Downunder_123, Thank you so much for taking the time to share your feedback about your recent stay with us. We're glad to hear that you enjoyed the comfortable beds and nice shower. However, we apologize for any inconvenience caused by the early check-in fee. We understand your frustration with the additional charge, and we'll take your feedback into consideration as we evaluate our policies. We appreciate your feedback regarding the hospitality experience. I sincerely agree that making all guests feel welcome and appreciated is crucial and is also part of our company values. I will work to improve our staff's approach to welcoming our guests. Thank you for taking the time to share your thoughts with us, and we hope to have the opportunity to welcome you back in the future. Kind regards Ali Appelman Hotel Manager
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JRD09 wrote a review Jan 2025
Christchurch, New Zealand
3.0 of 5 bubbles
We visit every year and have done for the last 3-4. Unfortunately this trip we felt things have slipped a bit. First issue was the room was ready late. After a 6 hour drive to finally arrive and be told the room is not yet ready due to “high occupancy” was the last thing I wanted to hear. I was offered 1 free drink which I didn’t use as I was with a group of 3 which meant if we did all go to the bar we would need to purchase the other 2 drinks. Hire more housekeeping staff if you can’t keep up with high occupancy! Front desk staff weren’t as friendly as previous years. Check in took a lot longer than normal with staff asking a lot of information that I’d already provided. The rooms as always are excellent. Modern, clean and very comfortable. Breakfast was good, didn’t have dinner at the hotel this time. I think next year we will break tradition and see what other options are around.
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Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Appelman, General Manager at Sudima Queenstown Five Mile
Responded 4 weeks ago
Kia Ora JRD09, Thank you for taking the time to share your feedback on your recent stay, its lovely to see you are a regular to Sudima Queenstown and I do hope we can welcome you back again. I have discussed your check in process with my team and I truly empathise with the frustration you felt upon arrival, especially after a long drive. After speaking with my team, it seems we have some areas of training to revisit as there were things to improve on which would have assisted in making the process a lot more enjoyable. While we strive to maintain a smooth check-in experience, I apologise that it took longer than usual and that our team didn't offer the level of warmth and efficiency you’ve come to expect from us. Please know that your comments regarding our staff, housekeeping, and service during high occupancy have been heard, and we will review our processes to ensure we can do better going forward. As a gesture of goodwill, I’d love to offer you a complimentary room upgrade and breakfast during your next stay with us. Please email me direct to make a booking Alia@sudimahotels.com. We truly value your loyalty over the past few years, and we hope to provide you with a much better experience when you return. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future. Ngā mihi, Ali Appelman Hotel Manager Sudima Queenstown Five Mile
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Chinchin1 wrote a review Nov 2024
Singapore, Singapore
4.0 of 5 bubbles
In our first night at queenstown, we prioritized accessibility to airport and amenities such as near supermarket, with nearby food choices. Sudima ticks all these criteria. In addition, it is newly built. Nonetheless, we pay quite a bit for this hotel, which is not exactly value for money given that it does not any magnificent lake view that queenstown is famous for.
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Appelman, General Manager at Sudima Queenstown Five Mile
Responded 2 Dec 2024
Kia ora Chinchin1, Thank you for sharing your feedback! We’re glad to hear that our location and proximity to amenities, such as the supermarket and food options, met your needs during your stay. We’re also pleased that you enjoyed our hotel facilities. We understand your comments regarding the value for money, Queenstown’s views are certainly iconic, and while we may not offer lakefront views, we strive to provide a comfortable and convenient stay with a high level of service. We appreciate your perspective and hope you still had an enjoyable time in Queenstown. Ngā mihi, Ali Appelman Hotel Manager Sudima Queenstown Five Mile
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Richard T wrote a tip Apr 2024
20 contributions
5.0 of 5 bubbles
"Parking available free of charge in reserved hotel parking at the rear or an area of the public car park."
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Raech wrote a tip Mar 2024
Rotorua, New Zealand311 contributions32 helpful votes
5.0 of 5 bubbles
"Parking is free and very easy - see photos.."
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Ferrit47 wrote a tip Jan 2024
Rotorua, New Zealand93 contributions42 helpful votes
5.0 of 5 bubbles
"The Restuarant is wellworth a visit too. The Free Parking is also Added Value as most Hotels in Queenstown charge for Parking."
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SamFleur C wrote a tip Dec 2023
Tauranga, Bay of Plenty, New Zealand36 contributions8 helpful votes
5.0 of 5 bubbles
"Take some basic picnic supplies "
Read full review
UrbanSheep wrote a tip Nov 2023
Singapore, Singapore211 contributions77 helpful votes
5.0 of 5 bubbles
"Get a Bookme discount voucher for meals at the Podium!"
Read full review
Not the right property for you?
There are more places to choose from in the Frankton area.
PRICE RANGE
$233 - $352 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandSouth IslandOtago RegionQueenstownFrankton
NUMBER OF ROOMS
120
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SUDIMA QUEENSTOWN FIVE MILE | UPDATED 2025 Hotel Reviews & Price Comparison (Frankton, New Zealand) - Tripadvisor

Frequently Asked Questions about Sudima Queenstown Five Mile
Which popular attractions are close to Sudima Queenstown Five Mile?
Nearby attractions include Buzzstop (0.4 km), Country Lane Retail Village (0.5 km), and The Barn (0.4 km).
What are some of the property amenities at Sudima Queenstown Five Mile?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sudima Queenstown Five Mile?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Sudima Queenstown Five Mile?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sudima Queenstown Five Mile?
Yes, free parking is available to guests.
What are some restaurants close to Sudima Queenstown Five Mile?
Conveniently located restaurants include Love Chicken, Moinho Cafe, and Sundays.
Is Sudima Queenstown Five Mile located near the city centre?
Yes, it is 0.9 km away from the centre of Frankton.
Are there any historical sites close to Sudima Queenstown Five Mile?
Many travellers enjoy visiting Vesta Design Boutique (6.7 km), Historic Skippers School (7.7 km), and One Mile Power House (7.3 km).
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