Royalton Grenada, an Autograph Collection All-Inclusive Resort
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Royalton Grenada, an Autograph Collection All-Inclusive Resort
Experience All-In Luxury® at Royalton Luxury Resorts’ newest all-inclusive property, Royalton Grenada Resort and Spa. Located on two white-sand beaches in Tamarind Bay, in Grenada, the resort offers relaxing ocean views and a host of water sports. Royalton Grenada is the perfect vacation destination for discerning travelers in search of a luxurious beach getaway.
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Nestled near the airport on a picturesque beachfront, Royalton Grenada earns accolades for its location despite some accessibility concerns. The resort offers an array of praised amenities like pristine beaches and diverse activities, including a notable fitness center and exclusive Diamond Club benefits. Guests commend the hotel's cleanliness and the attentive service that shines, especially during special occasions.
However, opinions on the atmosphere are split, with the lively scene being too much for some. Rooms boast impressive views but receive mixed reviews on maintenance. Criticisms of value and food quality suggest room for improvement in meeting guest expectations.
Location
Beachfront
Atmosphere
Lively
Rooms
Modern
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch
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My recent stay at Royalton was a delightful escape. The hotel boasts beautiful beaches that are perfect for soaking up the sun or taking a refreshing dip in the crystal-clear waters. As well as multiple pools overlooking the ocean.
One notable tip for beachgoers is to head to the beach near the dive center for a calmer experience compared to the rougher waters near the Diamond Club. It’s a serene spot to unwind and enjoy the natural beauty of the surroundings.
While the hotel’s service operates on “island time,” it’s important to embrace the relaxed pace and savor every moment of your vacation. Patience is key, and the friendly staff will ensure that your needs are met, albeit at a leisurely pace.
While the food at the hotel was average, the variety of options offered at the buffet ensured that there was something for everyone. For lunch, Nibbles Beach Bar has a delicious burger and the hot dog is great too! For dinner, the Indian restaurant was by far my favorite followed very closely by the Italian restaurant.
One highlight of my stay was definitely Kelson and the Royalton Fit team’s Aqua Aerobics class that happens everyday at 11:30am. They were energetic, motivating, and made each session enjoyable. Even if exercising is not your thing, I highly recommend joining one of their classes during your stay! You will laugh and have fun and it’s only 20 minutes!
Another tip found useful during my time at the hotel was to roll a towel and place it at the bottom of the door to prevent bugs from entering the room under the door as there is a gap between the door and floor. It’s a small precautionary measure that can make a big difference, especially in tropical climates. We discovered this tip the hard way after having a very large bug in our room. Once we put the towel down we never had another issue.
Additionally, guests should be mindful of what expenses are covered by any credits they may have. Despite having a $300 room credit, my party was unexpectedly charged extra for lobster because it wasn’t considered eligible (despite the restaurant checking with the front desk that night to ensure it was and the nighttime receptionist saying yes). It’s wise to clarify such details at check in to avoid any surprises on your bill at the end of your trip.
Despite these minor hiccups, the Royalton provided a tropical retreat with stunning beaches, friendly staff, and a relaxed atmosphere, making it an ideal destination for a rejuvenating getaway.
BONUS TIP: ask the staff where to go off the resort and really embrace the island life and the Grenadian culture!
BONUS BONUS TIP: head to the main pool to catch a spectacular sunset!
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Date of stay: April 2024Trip type: Travelled with family
Room Tip:Relax, don’t rush, soak it all in and understand life is slower in the islands 💛
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlon Walker, Marketing at Royalton Grenada, an Autograph Collection All-Inclusive Resort
Responded 15 Apr 2024
Dear jmf428, We would like primarily to thank you for choosing Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa for your recent holiday and for taking the time to share your review. Your comments highlighting Kelson and the Royalton Fit team’s Aqua Aerobics class are much appreciated. It will be a pleasure to welcome you back to our beautiful property again soon. Regards, Royalton Grenada Management Team
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The location is great, by the airport but not noisy at all. There are essentially 3 different beaches, one further up by the Aquarium restaurant which was fun for waves and easy to get in, the main hotel beach and a side beach which was quieter and shadier. One thing I will mention is the ownership should be better stewards of the coral. There really should be signs where one shouldn't try to get in the water. I was snorkelling and saw people (accidentally) stepping on and breaking beautiful sea fans. Some mention bringing water shoes, you don't need to if you watch where you enter and exit the water, if you're stepping on urchins you're probably also damaging coral. That said the snorkelling is really nice if you're mindful of waves, I wouldn't recommend it on red flag beach days. One more suggestion environment-wise is to treat the glass balconies so birds do not strike. There are many different species on site. It seems the glass was put up during renovations but it looks out of place and distracts from the original style of the resort. No single use plastic cups was a nice touch, made for a significantly cleaner beach. People complain but we really enjoyed the food. Buffet was hit or miss but all three restaurants had dishes that really hit the spot. We weren't diamond club but had no trouble getting in, might be because it was only the two of us. The coffee could do with an upgrade. Entertainment was occasionally incredibly loud, like unnecessarily so especially for the rooms in building 19. I'd do away with the loud thumping music and stick to the dancing and themed music nights. There was a great steel drum band one night. The service could be a little slow during peak hours but more than made up for that by the feeling that staff genuinely enjoyed their jobs. Also we were there to relax and weren't in a hurry anyways. A solid 4 star resort with 5 star location and staff.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlon Walker, Marketing at Royalton Grenada, an Autograph Collection All-Inclusive Resort
Responded 21 Mar 2024
Dear annsN8119EA, Your review of Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. Your positive comments have been shared with our team and your return to our outstanding resort will be highly anticipated. Regards, Royalton Grenada Management Team
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I stayed 4 days 3 nights at Royalton Grenada in Feb 2024. Overall, I enjoyed the picturesque resort & would visit again.
Hospitality: Thank you to all the warm & welcoming staff that I met during my trip. I was immediately greeted by Kira, the bar waitress who offered me a delicious drink. Although the lobby was bustling during my arrival, Brad swiftly checked me in & informed me of all the local attractions and foods to try. They were kind and helpful throughout my time there. Shaquille & Shawn were also pleasant. There were activities like karaoke & live entertainment as well as fitness classes. The staff was accommodating.
Cleanliness: My room (king bed w/ balcony) was clean & spacious. There were no signs of dirt, dust and the full length mirror was spotless. Housekeeping did a good job. I was very comfortable with the amenities like the slippers, robes, mini bar, and coffee/tea station. The resort is well maintained; the grounds are lush with greenery and the beaches are beautiful. Staff requested buffet guest to sanitize their hands before entering.
Location: The resort is conveniently located 5 minutes away from the airport & a short 15-20 minute ride from the downtown area of Grenada. The resort is gated & secured. As a solo female traveler, I never felt uneasy. I booked transportation to/from the airport with the resort. Before check out, I was able to easily confirm my pick up time to ensure a smooth departure. Staff called me a cab when needed.
Food: I ate at the Italian & French restaurants and thoroughly enjoyed my meals; the food was satisfying, and the wait staff was attentive. Food and service at the buffet were mediocre. I appreciated the ease of ordering room service via the tv.
Things to consider: Be mindful when booking if you have limited mobility as some buildings do not have elevators.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Be mindful when booking if you have limited mobility as some buildings do not have elevators.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlon Walker, Marketing at Royalton Grenada, an Autograph Collection All-Inclusive Resort
Responded 5 Apr 2024
Dear paulib878, Your review of Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. Your positive comments highlighting Kira, the bar waitress, Brad who swiftly checked you in along with Shaquille & Shawn have been shared with our team and your return to our outstanding resort will be highly anticipated. Regards, Royalton Grenada Management Team Re
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December 2024 I took my family for Christmas and New Year's, staying in the Chairman's suite. The accommodations are unmatched in quality, and the views are absolutely amazing. If you have the means to book the Chairman's suite, you won't be disappointed.
However, there are challenges with the resort.
We were considered Diamond Club members as part of the booking, which gave us access to premium alcohol and the Diamond Lounge. The challenge was that no bars stocked any premium booze, and the only place you could get it was in the Diamond lounge, which is not near the other bars or restaurants. There is a beach bar in an ideal location, but it was never open, presumably due to staffing issues. Additionally, there were numerous issues with stock, such as running out of tonic, beer, and even food at times. It seemed the resort was struggling with basic provisions.
Outside of our butlers, service was very challenging throughout the resort. In previous stays at the Royalton, our butlers would reserve beach beds, etc. While they did not offer this service, they did complete our requests in a timely fashion. I do believe the staff is overworked due to poor staffing which contributes to the service quality issues.
Food quality was below average.
Buffet: While they always asked about dietary restrictions, the food was either not labeled or incorrectly labeled. On multiple occasions, a pescatarian in our group accidentally ate pork or beef due to the lack of standards.
Italian Restaurant: The Italian restaurant is a highlight for the views on the veranda. The food was better than the buffet but not on par with the million-dollar views. This could be a 5-star restaurant with some minor enhancements.
Indian Restaurant (TAJ): Our worst experience was at TAJ, with terrible service and food. We tried it again, and while it improved, it still did not meet the expectations of Indian food you'd find in the US and certainly not the UK.
French Restaurant: The French restaurant had good food. On our first night, the manager was serving (the entire restaurant --- Hats off!) due to staffing issues, and he did a great job given the situation.
On New Year's Eve, the resort offered surf and turf, but interestingly enough, it was shrimp paired with Italian sausage, which seemed weird and cheap.
Cleanliness: We have booked the chairman's suite at many Royalton's. While the staff did clean on a daily basis we were disappointed there was not a turndown service. At the Royalton properties we stayed at in the past, there has been turn down service provided.
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Date of stay: December 2024
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Trip type: Travelled with family
Room Tip:I wish they made the diamond pool where the italian restuarant is located and name the italian...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlon Walker, Marketing at Royalton Grenada, an Autograph Collection All-Inclusive Resort
Responded 7 Jan 2025
Dear Coastal53163893828, Thank you for choosing our resort for your recent stay and for taking the time to share your review. We sincerely apologize for the challenges you faced during your recent stay at the resort, especially during such a special time as Christmas and New Year's. We deeply appreciate your positive feedback about the Chairman's suite and the stunning views it offered. It's clear that you had high expectations for your stay, and we regret that several aspects of your experience did not meet those expectations. We understand your disappointment regarding the lack of premium alcohol at the bars and the difficulties with stock availability, including food, tonic water, and beer. These issues are certainly concerning, and we sincerely apologize for any inconvenience caused. With regards to the dining experience, we regret the inconsistencies in food quality, particularly with labeling and dietary restrictions at the buffet, as well as the disappointing experiences at the restaurants. Your feedback on the Italian, Indian (TAJ), and French restaurants is valuable, and we will take it into consideration as we work to improve both the quality of the food, and the service provided. We have noted all your comments and have already shared them with the relevant department heads to enhance the stay of future guests. It would mean so much to us if we were to have another opportunity to provide you with our usual excellent service, so that we may meet and even exceed your expectations. Warm regards, Pilar de Peral General Manager, Royalton Grenada, An Autograph Collection All-Inclusive Resort
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I am writing to express my dissatisfaction with several aspects of my recent stay at the Royalton Grenada Resort in November 2024. The year before, we stayed at the Royalton Antigua, which was the best experience we’ve had so far. I have also visited the Royalton in Jamaica, which was satisfactory. However, after this disappointing experience, my friends and I have decided to move on to another hotel for our yearly getaway.
Firstly, we specifically requested a room with two beds but were given a room with a king-size bed instead. While I was fortunate to be traveling with my sister-in-law, this arrangement was still disappointing. We had paid for two beds, and it is unreasonable to assume we would be comfortable sharing a single bed.
Additionally, the promised complimentary perks were not provided as advertised. The upgraded mini-bar inclusions we were supposed to receive—such as two bottles of wine, Fanta, cranberry juice, sealed nuts and dried fruit, potato chips, and candy—were missing. Instead, the only items in the fridge were water, sparkling water, beer, and two juices. We even had to request additional water.
When I requested an iron, I waited two and a half hours but never received it, resulting in my attending dinner in wrinkled clothes. The next day, I was told only a steamer was available, which I waited four hours to receive. This level of service is unacceptable for a resort of standards.
While the resort itself is visually appealing, the overall experience did not justify the money spent. Traveling with a group of 12 people, I had expected a much higher level of service and attention to detail. Apologies from staff, while appreciated, do not make up for the disappointment of a vacation that fell short of expectations.
Finally, while most of the food was mediocre, I will note that the Japanese restaurant was the standout highlight of my dining experience.
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Date of stay: November 2024
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Trip type: Travelled with friends
Room Tip:Think twice about this hotel and the money it costs, it is not worth it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlon Walker, Marketing at Royalton Grenada, an Autograph Collection All-Inclusive Resort
Responded 4 weeks ago
Dear 640karleena, Thank you for choosing our resort for your vacation and taking the time to share your experience with us. Our team values your feedback as this information allows us to improve our products and services. We sincerely apologize for the challenges you encountered during your visit, and we deeply regret that your experience did not meet the high standards we aim to provide our guests. We also appreciate your continued loyalty to our brand, particularly following your positive experiences at our Royalton Antigua and Royalton Jamaica resorts. We are truly sorry for the inconvenience caused by the room assignment discrepancy. It is our priority to accommodate special requests to the best of our ability, and we regret that we were unable to provide the two-bed configuration you requested. Regarding the missing complimentary perks and minibar items, we recognize how disappointing it must have been to receive an offering that fell short of your expectations. This does not align with the level of service we strive to provide, and we will investigate the matter with our team to ensure that all amenities are delivered as promised moving forward. We also deeply regret the delay in fulfilling your requests for an iron and steamer. While we are glad to hear you enjoyed the dining experience at our restaurant, we are disheartened that other aspects of your stay did not live up to your expectations. We truly value your feedback, as it provides us with the opportunity to continually improve our services. Once again, we sincerely apologize for the disappointments you encountered during your stay. Additionally, you may also reach out to our Post Travel team at gmassistantrgr-gnd@royaltonresorts.com and they will further address your concerns. We understand your decision to seek alternative accommodations for future getaways, and we hope that you will reconsider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable experience. Thank you for bringing these matters to our attention as it helps us continuously improve our offerings and service. Warm regards, Pilar de Peral General Manager, Royalton Grenada, An Autograph Collection All-Inclusive Resort
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From the check in at the front desk, this has been the worst stay at a Marriott resort that I have ever had. We reserved an ocean front room with a king bed. The room was nice but there were two queens. While checking in and listening to other guests, it was obvious that the reservation system was causing trouble. The food at the buffet was marginal at best. Selection was good but the quality was poor. Many meats/fish were overcooked and difficult to cut with a knife. The bars were not very well stocked. We emptied a bottle of Irish Cream. Three days later they still hadn't restocked it. The pool area and beach were excellent as was the service throughout the resort. Housekeeping was inconsistent, our refrigerator was to be replenished every day, but some days it wasn't. We tried to play pickle ball on the tennis courts which were marked off for pickle ball. The courts were in disrepair with multiple cracks and an uneven surface littered with small pebbles. The temporary net was inexpensive and blew over with a slight gust of wind. There were no center markings in the kitchen area so you had to guess in placing the net. One of the guests in our party was initially moved to a room that lacked AC. The next room they moved her to had a broken door that would not lock.
My overall impression is that they are skimping on maintenance and purchasing inexpensive supplies to optimize profit. The setting is excellent with better management and more guest centered approach, this could be the outstanding resort they claim to be.
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:We had heard the food was poor so we ate elsewhere every night but one guest said the Indian...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlon Walker, Marketing at Royalton Grenada, an Autograph Collection All-Inclusive Resort
Responded 26 Dec 2024
Dear JAMEST5100, Thank you for choosing our resort for your vacation and taking the time to share your experience with us. Our team values your feedback as this information allows us to improve our products and services. We're truly sorry to hear that your stay did not meet the high standards you were expecting. It’s clear that several aspects of your visit were disappointing, from the issues with your room reservation and food quality to the maintenance of the amenities. I can imagine how frustrating it must have been to encounter these challenges, especially when you were looking forward to a relaxing time at a resort with great potential. While an apology will not change the outcome of your stay, it is our sincerest hope that you will grant us the opportunity of providing you with a future experience that will surpass your last. Additionally, you may also reach out to our Post Travel team at gmassistantrgr-gnd@royaltonresorts.com and they will further address your concerns. Regards, Pilar de Peral General Manager, Royalton Grenada, An Autograph Collection All-Inclusive Resort
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We arrived at the Royalton and were amazed straight away at the look and up keep of hotel the gardens were beautiful and maintained . We were escorted on a buggy to the diamond club reception we were greeted with very polite staff. When it come to payment we were told different on the phone which was in fact for one night so it was a shock when we were given a price which was doubled I did ask the staff on the phone to confirm the price twice which she did for 2 nights despite the mix up we had an amazing time. Our room was exceptionally clean we had snacks drinks which was stocked up fresh clean towels and bedding I asked for a travel cot and immediately our butler provided it we opened the door to our balcony and we’re stunned by the view such a beautiful location . Food was nice but I do think there should be maybe more options we have intolerances and we’re unable to get oat and almond milk as an alternative. Entertainment was very good we enjoyed it . I would like to say a huge thank you to Kebra Lindon shawntae for their help they were very kind attentive and polite we would also like to thank Shaquille John and Akim they were very attentive and friendly also helped me on the buggy with my little girl and talked to her too she smiled everytime she saw them and one we will never forget is Kyra she has the most beautiful personality she is a very caring friendly young lady always took the time to talk to us and ask us if we were ok If we could of made her employee of the month we would we hope that she goes far she really cared about her guests we will miss her thank you once again for making our time soo enjoyable we would love to come back in the near future :)
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlon Walker, Marketing at Royalton Grenada, an Autograph Collection All-Inclusive Resort
Responded 18 Mar 2024
Dear 105michaelaa, Thank you for choosing Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa for your recent vacation and taking the time to share your experience with us. Your comments highlighting Kebra, Lindon, Shawntae for their helpfulness, attentiveness and politeness along with Shaquille, John and Akim not forgetting Kyra who has the most beautiful personality are much appreciated. It was certainly a pleasure hosting you and we look forward to your return. Regards, Royalton Grenada Management Team
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My husband and I just returned from a week's stay at the Royalton Grenada. The online reviews were a little but mixed but we went ahead and booked anyway as we are long time Marriott members and its location can't be beat being very close to St George's (quick taxi ride) and Port Louis Marina (we had friends staying at the marina on their sailboat from the ARC rally so location was key). Another friend couple also stayed at Royalton as well who are Marriott Diamond Club members. Royalton was perfectly fine! We are glad we booked and thoroughly enjoyed our stay. We had a lovely view from our balcony. The facility is smaller and older than other all-inclusive resorts we've stayed at in the past but very friendly, clean and easy to navigate. It has everything you need to make your stay comfortable. We are not foodies per se but we like a good array of healthy food options and the buffet was very good. The cuisine at the French and Indian themed restaurants are better than the Italian restaurant. Natiba did a great job servicing our room daily (sweet and kind young lady). When we are away on vacation a key amenity for us is a decent onsite gym/fitness center and planned physical activities offered by the staff. Roneisha was wonderful. She did a morning full body 30 minute boot camp. Because the resort was not at full capacity, I ended up with one on one instruction (essentially she was my personal trainer). She was friendly and motivating. It was perfect and great way to start my day. There is daily yoga and aqua fitness. Ronesha gave me tips too on where to get reasonably priced spices on the island :). Many thanks to Roneisha! Her colleagues Jeremy and Kelson are nice polite gentlemen and they all work well as a team. Jeremy took my husband and I on a two mile morning walk off the resort to a pretty private beach. Loved that. I highly recommend staying at Royalton. It's a good value.
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Date of stay: December 2024
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlon Walker, Marketing at Royalton Grenada, an Autograph Collection All-Inclusive Resort
Responded 30 Dec 2024
Dear dashwithee, Thank you for choosing Royalton Grenada, An Autograph Collection All-Inclusive Resort for your recent vacation and taking the time to share your experience with us. We are truly grateful for your feedback and are delighted to hear that you had an enjoyable experience. We're especially happy to know that the location was ideal for your trip and that the staff, including Natiba, Roneisha, Jeremy, and Kelson, made such a positive impact on your stay. It’s wonderful to hear that Roneisha's personal training session and the morning walk with Jeremy were highlights of your visit. Your comments about the food, amenities, and overall atmosphere are greatly appreciated, and we’re glad that the resort was able to meet your needs and expectations. Thank you for recommending Royalton as a great value destination. It will be a pleasure to welcome you back to our beautiful property again soon. Warm regards, Pilar de Peral General Manager, Royalton Grenada, An Autograph Collection All-Inclusive Resort
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This is sort of a mixed review. As a Diamond Club guest, our accommodations were very nice. Once I figured out the beach situation, I was quite pleased with the beach next to Grazie's Italian Restaurant. But initially I risk injury trying to avoid the rocks at the hotel beach. It would have been nice to have been advised regarding available beach areas upon check-in.
The biggest issue for me and my group was the 6.2 Magnitude earthquake that shook us awake on Saturday night/ Sunday morning. When I called down to the front desk of the Diamond Club, the receptionist denied that she felt anything and then laughed about it. We were not given any advice on emergency procedures. With Hurricane Beryl barreling toward the Windward Islands, including Grenada, I hope that more focus and direction are provided to guests regarding procedures to follow in the event of natural disasters (hurricanes, earthquakes. mudslides, etc). My wife left a message to speak with the hotel manager, even going up to the main desk. She left her contact information but has yet to hear back from anyone regarding her safety concerns.
My next biggest concern was with our butlers (Lee & Kebra), although both were very courteous it seemed like they were almost non-available. I was advised that butlers had responsibilities for 9 rooms, so perhaps that was the reason they were not very attentive. Fortunately, our travel partners had excellent service from their butler team (Al Brad and Chantel). Our friends' butler service was "on point" provided recommendations for off-sight restaurants and arranging transportation and making and confirming our reservations. Fortunately, I am used to managing on my own on vacations, so I don't require much other than basic services from hotel staff.
On our last full day, we booked a sunset cruise. There was a family from Diamond Club on board our cruise and the commented that the Royalton was not a 5 nor 4 star resort. They stated that, they would rate it 3.5 Stars, I would tend to agree with that assessment. I have read other comments regarding issues with questionable restaurant services and running out of menu items, noisy pool environment, etc. But if you are into loud music and sometimes rowdy and crowded pool environments then this is your place to be.
Hopefully, Grenada and the Royalton are prepared and advise their guest in advance of appropriate, safety procedures and location of shelters in the event of a direct hit from hurricane Beryl. I only hope and pray for anyone in the path of this storm.
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Date of stay: June 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlon Walker, Marketing at Royalton Grenada, an Autograph Collection All-Inclusive Resort
Responded 2 Jul 2024
Dear happinness720751, Thank you for selecting our resort for your holiday and for taking the time to share your feedback with us. We highly value your input as it helps us enhance our products and services. We extend our deepest apologies for any subpar service you encountered during your visit. This was not the experience we intended, and we have taken note of your comments and communicated them to our management for further investigation and action. While we understand that an apology cannot undo your experience, we earnestly hope you will consider allowing us to offer you a superior experience in the future. Furthermore, for additional assistance, please feel free to contact our Post Travel team at gmassistantrgr-gnd@royaltonresorts.com, and they will be more than willing to address your concerns. Warm regards, Royalton Grenada Management Team
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We just got back from a week at The Royalton where we had an amazing vacation. The service team was outstanding with everyone going out of their way to make our stay spectacular. Chantel and Jermisha were our fantastic butlers and took great care of us. We wanted to try local off resort cuisine and they suggested great restaurants and arranged transportation to and from for us as well. They kept us stocked in water and one night brought fresh coconut water to our room for us to try. I must also mention Rocky who minds the Diamond Club pool bar. She makes sure you have what you need and made sure we always had a drink in hand if we wanted one. We had a swim out room (recommend room 20 104) as it has the biggest swim out section.
We found the food to be OK. The Taj is the reservation required Indian restaurant and was the standout of the 3 specialty restaurants. We enjoyed the breeze and the view at Grazie for breakfast.
Our room was fine. The bed is on the firm side (too firm for our taste) but the AC was spectacular. Be warned that the shower part of the bathroom doesn't have a door and has mirrors across making it awkward for families sharing a room. We made it work but certainly weren't expecting that. We had 2 issues with our our room while there that we're taken care of swiftly (a toilet and sliding glass door issue).
Overall a great vacation and kudos to the amazing staff at the Royalton for making us feel so welcomed.
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Date of stay: August 2024
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Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:If you opt for a swim out room choose 20 104 or 20 103 for the largest sections.
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Response from Marlon Walker, Marketing at Royalton Grenada, an Autograph Collection All-Inclusive Resort
Responded 26 Aug 2024
Dear Guide58419181655, Thank you for sharing your review of Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa with us! Reading your comments that praise Chantel and Jermisha, our wonderful butlers who provided excellent care, along with Rocky, who oversees the Diamond Club pool bar, is a pleasure. She ensures that you have everything you need and that we always had a drink in hand. We take great joy in going above and beyond to ensure our guests have an exceptional time with us. We appreciate your review and are looking forward to hosting you again soon so you can enjoy our luxurious services! Regards, Royalton Grenada Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Magazine Beach area.
PRICE RANGE
$542 - $755 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanGrenadaSaint George ParishPort SalinesMagazine Beach
NUMBER OF ROOMS
269
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Does Royalton Grenada, an Autograph Collection All-Inclusive Resort have airport transportation?
Yes, Royalton Grenada, an Autograph Collection All-Inclusive Resort offers airport transportation for guests. We recommend calling ahead to confirm details.