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Calle Vialidad Paseo Mujeres, Zona Continental Isla Mujeres. Manzana 1 Lote 10 Sm 03, Playa Mujeres, Costa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Take this deal for an extra 5% off!
Hotels.com
Finest Resorts
US$798
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Free cancellation until 27/12/21
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Expedia.comUS$841
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (11522)
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Panoramas (119)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 13 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
Travellers' Choice
Located among the stunning white powder sands and turquoise waters of Playa Mujeres, Mexico, Finest Playa Mujeres welcome and accommodate guests of all ages, including couples, mid-size groups and families. The property boasts 9 irresistible all-inclusive international dining options, 10 swimming pools, a state-of-the-art fitness center, meeting facilities, ONE Spa among other high-end amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
Seating area
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Spanish
Hotel links
Special Price:Take this deal for an extra 5% off!
9601Reviews2048Q+A100Room tips
Traveller rating
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Popular mentions
lacobarr wrote a review Yesterday
Chicago, Illinois3 contributions3 helpful votes
this resort surpassed our expectations in many ways. the staff was always knowledgeable, helpful and went out of their way. the food at all restaurants was quick, well presented and very good. everything was spotless. the activities were not cheesey and were well thought out. the gym was immaculate and spacious - wished they offered more classes but understandable that things were probably limited due to covid. really loved how they managed the "buffet" at market place - plexi everywhere and you were served everything (juice bar was premade, huge selection and you would ask to be served a glass). the pool and beach seating was very well maintained and the staff was extremely accommodating - finding you seating or bringing extra chairs...just amazing! my only complaint is that you cannot make restaurant reservations except for at the japanese restaurant but you will be told extremely different things about how a booking can be made so be forewarned and make sure to always take names.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
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Wanderlust_caribe wrote a review Jun 2021
Omaha, Nebraska124 contributions80 helpful votes
Hotel's Favourite
We just arrived back from visiting Finest with my husband, 16 year old son and 5 year old daughter. We had a great time. We arrived on Saturday May 29 right when everyone started traveling for the summer. Check in was easy, we were shown to our room by 3p and it was beautiful and spotless. The food was delicious. We tried the food truck, it was slow to serve but was tasty. Dinner at Shoji was delicious, the manager Jesus was so nice and took great care of us. We had dinner at Brass, it was also very good. We had dinner at Lizo and listened to the Mariachi Trio ladies, they were amazing. The food was the best at the Mexican restaurant, so good. We also had dinner at the Hibachi Shoji with Guilmer and the show was wonderful and the food delicious. They have wonderful bartenders, very nice. Michelle, Omar, Wenzel were very nice and made wonderful drinks. Jesus from the entertainment team is so good at his job, very personable and truly caring, we loved him and spoke with him every day. His partner Samuel was also very nice. I have to mention Aldo from the Guest Service Concierge, he works so hard dealing with all the Covid testing paperwork and he's so nice even working under pressure. Thank you Aldo for your hard work and being able to get our paperwork to go home. The housekeeping ladies all work so hard. Our housekeeper Janeth Jimenez works so hard everyday. Overall, this resort is expensive but the food is delicious, the drinks were good and the service right now seems to be lacking but hopefully they hire more people and get it back to where it used to be. I would definitely recommend and would not hesitate to return.
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Date of stay: June 2021
Value
Rooms
Service
4 Helpful votes
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Response from The Excellence Collection, Other at Finest Playa Mujeres
Responded 14 Jun 2021
Dear guest, First and foremost, we would like to thank you for choosing Finest Playa Mujeres as host of your holiday destination and for taking the time to share this review with the TripAdvisor community. It is our pleasure to know that our colleagues, property and amenities exceeded your expectations, making you feel relaxed and pampered all the time. At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction to provide the best vacation experience ever. We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.
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lnlaur01 wrote a review Yesterday
1 contribution
My first time to the Finest Playa Mujeres and it was great. The resort was pretty busy considering it was tough to get dinner reservations, but overall it was a great experience. Great resort for the whole family of all ages.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
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Location
Cleanliness
Service
Sleep Quality
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areathesizeofwales wrote a review Yesterday
Cheltenham, United Kingdom9 contributions5 helpful votes
This is our 3rd visit and obviously we love this place as we keep returning. This visit has exceeded our high expectations especially in food quality in the restaurants. Dommo and Le Petit Plaisir are sensational. Staff across the whole resort are great as usual with Carlos on the Excellence Beach and Daniel in Le Petit Plaisir going that extra mile. Well done to the whole Finest team.
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Date of stay: November 2021Trip type: Travelled as a couple
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Eugene S wrote a review 27 Nov
1 contribution
Had a great stay with a wonderful lunch prepared by Roger Gomez, Irvin cucuserez, Fredy and Bernardo. The hotel staff is very friendly and tries to accommodate all of the needs. This is our first stay here but we plan to come back next year. Thanks
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Date of stay: November 2021Trip type: Travelled with family
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PRICE RANGE
US$294 - US$672 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
450
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Frequently Asked Questions about Finest Playa Mujeres
What are some of the property amenities at Finest Playa Mujeres?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Finest Playa Mujeres?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Finest Playa Mujeres?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Finest Playa Mujeres?
Yes, free parking is available to guests.
What are some restaurants close to Finest Playa Mujeres?
Conveniently located restaurants include Cenacolo Puerto Cancún, Cilento, and El Suspiro.
Are there opportunities to exercise at Finest Playa Mujeres?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Finest Playa Mujeres have airport transportation?
Yes, Finest Playa Mujeres offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Finest Playa Mujeres?
Yes, dry cleaning and laundry service are offered to guests.
Does Finest Playa Mujeres offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Finest Playa Mujeres?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Finest Playa Mujeres?
Many travellers enjoy visiting Scorpion’s Temple (15.6 km) and Hacienda Mundaca (8.6 km).