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Secrets Playa Mujeres Golf & Spa Resort

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Prolongacion Bonampak S/N, Playa Mujeres, Costa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Official Site
US$699
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Reserve now, pay at stay
Expedia.com
US$643
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Free cancellation until 07/12/21
ZenHotels.com
US$452
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Hotels.comUS$643
Booking.comUS$699
PricelineUS$699
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (8377)
360
Panoramas (135)
Pool & Beach (1817)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 13 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Secrets Playa Mujeres Golf & Spa Resort is located in beautiful Playa Mujeres, complete with famous white sandy beaches and stunning ocean views in a privileged gated community. This brand new, adults-only, all-suite resort is only 35 minutes from the Cancun International Airport and 10 minutes from downtown Cancun, adjacent next an 18-hole signature Greg Norman golf course and in close proximity to the best golf courses, shopping centers, beachfront restaurants and nightlife in the area. This Unlimited-Luxury(R) resort will welcome its guests with an elevated club house with spectacular views of the ocean and just steps away from some of the resort's gourmet restaurants, fitness center and spa. Open-air spaces make it ideal to enjoy the warm ocean breeze. It features a protected natural area located between the reception area and the main pool section where some of the region's flowers and birds can be seen and photographed. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Golf course
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Bay View
Languages Spoken
Spanish
7129Reviews1783Q+A100Room tips
Traveller rating
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Popular mentions
J H wrote a review Yesterday
Moore, Oklahoma1 contribution
Couldn't care less about their guests. More concerned with arbitrary rules than providing a fun experience. Food isn't that good. Rooms smell like mildew. Will not return. Don't come here. Worst experience I have ever had in Mexico.......
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Date of stay: November 2021Trip type: Travelled with friends
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Cindy K wrote a review Yesterday
1 contribution
My daughter's wedding was at Secrets Playa Mujeres Gold and Spa Resort the week of 11/9/21. We had 75-80 people and had to be split between Secrets and Dreams but that never caused any issues at all. Both resorts were beautiful. We didn't have the best of weather all week. The girls had spent the day in the spa area having makeup and hair done. The wedding was at 5:00 on 11/11 with the dinner/reception in Oceana and it was POURING rain. The staff did a great job of getting us moved, as dry as possible, through a service area and right up to the restaurant. They also moved the beach wedding inside at the last minute. While she didn't get her beach wedding, we couldn't have been happier with everything. The table settings, food, decorations, DJ, the sand they brought in to put at their feet, the surprise 'fireworks' and sparklers, all of it was magical. We couldn't have asked for anything better. The staff was remarkable. All of the staff at both resorts were great. I am generally horrible at keeping up with people's names but, sometimes, there are those who stand out to you and you just can't forget them. There were two of those people for me. Rubin served at both our 'dress rehearsal' and the restaurants. We requested his section at the Market Cafe for breakfast every morning simply because we enjoyed him that much. He was sweet, attentive, found those little 'extras' you needed that weren't on the bar and was just, all around, the most pleasant person. I highly recommend requesting him when/if you can. Delmi, at Secrets pool, was the second. We had a little area where all of us hung out and we were lucky enough to get Delmi the first day. I called her Demli for a long minute and, bless her heart, she never corrected me but she asked my name and called me by name the entire rest of the week. We spent one day at Dreams pool so we missed her and was so disappointed that she wasn't at our designated place when we came back. She did make a point to stop by and say hello though. She was a sweetheart and kept our favorites coming. Look for her when you're there - you won't regret it. Both Secrets and Dreams were great resorts. I had an injury that didn't let me fully enjoy everything the resorts had to offer but I will definitely go back when I can for a redo. I will also be looking for Rubin and Delmi.
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Date of stay: November 2021
Value
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Room Tip: We were in 4034, right by the elevator with an awesome view of the pool/ocean on one side and the...
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Btolszewski wrote a review Yesterday
1 contribution
If you are looking for an amazing, relaxing tropical getaway, look no further than Secrets Playa Mujeres. Resort/Accommodations We stayed for 7 nights in the preferred master suite ocean view (5th floor, best view in the hotel). The room was absolutely amazing. It was huge for the 2 of us, but you could definitely use it for entertaining people if you had a large group coming. The resort is split into 2 areas. We had seen a lot of reviews/complaints about waiting for golf cart transportation and things. It is 5 minute walk from the lobby to other side of the resort where the rooms are. It's 4 minutes from the restaurants to the room side. The longest we ever waited for a cart was maybe 2 minutes. Also, it rained on us at night several times. The golf cart transportation comes with full covers that they can put down to block the rain. Entertainment Our entertainment staff (Ulises, Franciso, Oscar, Mauricio and Franco who came over from Dreams for the week) absolutely made our vacation. They ran amazing games and activities, came and checked in on my wife and I throughout the entirety of our trip and were just always positive, friendly and fun. They gave us nicknames that stuck for the entirety of our trip. We also went to all of the night time shows and they were all absolutely amazing. The Elements show turned out to be a rock band show and one of our favorites. Recommend attending any/all if possible Bars/Restaurants I will start with the negative. The Piano bar was closed :( Not sure when it will reopen, but that was disappointing. Our only other negative experience was at the Bordeaux restaurant. We had poor service and the food was ok. Portofino and Himitsu were our favorite. We went to each twice. The Hibachi is a must (reservations open via the app at 12:00 each day). On our second Himitsu trip, our server Martin was amazing. He made both an appetizer and sushi sampler for us when we said we wanted to just try everything. We also went to the Brazilian steak house on the Dreams side and we would strongly recommend. Luis, our pool side server, was amazing. Quick to grab you a drink, food from the grill or provide weather tips. Angel at the pool bar make amazing drinks We would also recommend going to the Dreams resort next door. Additional restaurants, same great service, but be warned there are kids. We played 1 round of golf. 2 minute ride, course was beautiful, bring bug spray. Amazing Trip!!!
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Review collected in partnership with this hotel
Date of stay: November 2021
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rac0333 wrote a review 27 Nov
Walla Walla, Washington2 contributions
Great resort for couples trying to relax and be pampered. The staff were super attentive, friendly and helpful. The pool and beach area was beautiful! The rooms were very clean and a good size. The only downfall was the food. It was VERY hit or miss. A lot of the food we ordered was very bland with little flavor. The best food I had there was the pool side food that were only available from 1-2pm The ceviche bar and taco bar were my fav. The pool side staff was by far a highlight. Luis, a server near the infinity pool was my favorite. He was super attentive, accommodating, friendly, and gave great suggestions. I tried to find him at the pool each day. My husband also really enjoyed Angel at the manatee bar. Would probably visit another secrets resort in the future.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Look for discount codes online b4 you book and don’t book ground floor rooms. Our friends had...
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connec2r751853 wrote a review 27 Nov
Sao Paulo, SP1 contribution
pillows with a lot of musty smell and other people's bodies. were considerate to exchange them but the problem remained. I had to leave the pillow on the balcony because the mold was unbearable. as for the entertainment exists but cannot be enjoyed
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
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PRICE RANGE
US$264 - US$731 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
424
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Frequently Asked Questions about Secrets Playa Mujeres Golf & Spa Resort
Which popular attractions are close to Secrets Playa Mujeres Golf & Spa Resort?
Nearby attractions include Playa Norte (6.7 km), Zona Arqueologica El Meco (6.0 km), and Rock Bar (6.7 km).
What are some of the property amenities at Secrets Playa Mujeres Golf & Spa Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Secrets Playa Mujeres Golf & Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Playa Mujeres Golf & Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Playa Mujeres Golf & Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Playa Mujeres Golf & Spa Resort?
Conveniently located restaurants include Pizza & a...More, Mahache, and Cenacolo Puerto Cancún.
Are there opportunities to exercise at Secrets Playa Mujeres Golf & Spa Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Playa Mujeres Golf & Spa Resort have airport transportation?
Yes, Secrets Playa Mujeres Golf & Spa Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Playa Mujeres Golf & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Playa Mujeres Golf & Spa Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets Playa Mujeres Golf & Spa Resort?
Many travellers enjoy visiting Hacienda Mundaca (10.3 km).