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Atelier Playa Mujeres

Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Zona Continental, Playa Mujeres, Costa Mujeres 77400 Mexico
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Traveller (11204)
Dining (1056)
Pool & Beach (936)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Hotel direct offer!40% off room rate
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#2 of 6 all-inclusives in Playa Mujeres
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
ATELIER Playa Mujeres es un Resort Todo Incluido de 5+ Estrellas para Adultos que ofrece un fantástico concepto inspirado en el Arte y Diseño Mexicano. Concebido como una auténtica obra maestra, ATELIER Playa Mujeres sumergirá a sus huéspedes en una experiencia de lujo, donde el arte, la naturaleza, la cultura y las experiencias se fusionan para crear la atmósfera perfecta de relajación y descanso. El impecable diseño de las 593 suites decoradas en mármol y maderas, con inmejorables amenidades, así como mobiliario vanguardista estilo contemporáneo, se complementa con espectaculares vistas al campo de golf y al mar Caribe.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Plunge pool
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Canoeing
Golf course
Snorkelling
Water sport equipment rentals
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Walking tours
Board games / puzzles
Nightclub / DJ
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
Adults only
Rooftop terrace
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Additional bathroom
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Romantic
Languages Spoken
English, Spanish
Hotel links
Special Price:40% off room rate

Location

Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Zona Continental, Playa Mujeres, Costa Mujeres 77400 Mexico
Name/address in local language
Atelier Playa Mujeres
5,156Reviews552Q+A100Room tips

Reviews
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Traveller rating
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Bailey R wrote a review Yesterday
1 contribution
Carlos at Cala di Luna was our server and he was great. Every employee was very nice and we would 10/10 recommend this place to our friends and family!
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nicola D wrote a review Yesterday
Melbourne, Australia1 contribution
+1
The genuine care and service from the staff at this resort is amazing. From Julio by the pool making sure you always had what you need, to Jaime at the Mediterranean restaurant and his attentiveness and attention to detail. Also Richie and the gym crew and their fun and engaging workouts made you forget you were exercising because you were having so much fun. All of the staff at this resort were just lovely and always had a smile on their face. The facilities are magical from the pool to the beach to the lovely gym along with all of the great dining options. Love this resort and can’t recommend enough.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Thetravelingman63 wrote a review Yesterday
Las Vegas, Nevada15 contributions6 helpful votes
My wife and I have been fortunate in being able to travel extensively since we've retired.but our experience at Atelier Playa Mujeres has been spectacular. The buildings are beautiful and kept spotlessly clean at all times. Every member of the staff has gone out of their way to ensure we feel welcomed and pampered. The food...ah the food is fantastic. We spent a loot of our time at the " Relaxing Pool" in building 3. Gustavo was a young man who not only enjoyed his job but also enjoyed interacting with us...great young man that was a lot of fun to be around.
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Abbot27 wrote a review Yesterday
Boston, Massachusetts26 contributions6 helpful votes
We have visited many all-inclusives over the years and Atelier is our favorite. The resort, resteraunts and overall amenities are outstanding. We particularly enjoyed our time at the pool and enjoyed the drinks and exceptional service Julio provided! We can’t wait to return next year!
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Atelier Playa Mujeres, Guest Services / Front Office at Atelier Playa Mujeres
Responded yesterday
Dear Mr. Abbot, Thank you for choosing ATELIER Playa Mujeres to host your vacation, and for having taken the time to provide us with feedback on your stay. We are thrilled to hear that we exceeded your expectations and became your favorite luxury all-inclusive resort, providing you with luxurious amenities, exquisite dining options, and much more. It is wonderful to know you had a fantastic time at the Life & Vibe pool and that Julio's handcrafted hospitality enhanced your experience. We cannot wait to welcome you back next year, for another fantastic stay. If there is anything we can do to make your next visit even more special, please do not hesitate to contact us before your arrival. Cordially, ATELIER Playa Mujeres
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patrick B wrote a review Yesterday
1 contribution
First time in Cancun but far exceeded my experience in the Caribbean or any other resort. Of all the thumbs up, service is my number one. The employees here are incredible! Julio at the pool is the go to guy. Amazing service and a delight to have around. If you work out, gym is incredible, if you like the beach…incredible…Pool? No worries, incredible. Hate all the above but love food? No problem, food is phenomenal. Only downside is no kids aloud, but If you have kids you know that this downside actually translates to an upside if that’s what you are looking for :) 10/10 recommend.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Atelier Playa Mujeres, Guest Services / Front Office at Atelier Playa Mujeres
Responded yesterday
Dear Mr. Patrick, Thank you for choosing Atelier Playa Mujeres for your first Cancun experience. It brings us immense joy to hear that we exceeded your expectations and created a memorable stay. We are thrilled to know that our service, especially Julio's attentive care at the pool, left a lasting impression on you. Providing unique handcrafted hospitality sets us apart from other resorts in the area, and it is fantastic to hear that our team made your stay truly special. Moreover, we are delighted that you found our amenities, from the gym to the beach and pool, incredible. And we are glad you enjoyed our delectable gastronomic options in our restaurants. While our adults-only policy may not be suitable for everyone, we are glad it was a good fit for you. Thank you for recommending Atelier Cancun, and we cannot wait to welcome you back for another unforgettable experience! Cordially, ATELIER Playa Mujeres
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dylan W wrote a review Yesterday
1 contribution
The resort is really nice, this was a great spot for us to stay for our honeymoon! We were lucky enough to have Reyes at the relaxed pool here to help us with food/drinks and had a few conversations about places around the resort. He’s a great person to have here!
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Atelier Playa Mujeres, Guest Services / Front Office at Atelier Playa Mujeres
Responded yesterday
Dear Mr. Dylan, Thank you for choosing Atelier Playa Mujeres for your honeymoon getaway! We are delighted to hear that you had a wonderful stay and that our resort served as the perfect setting for your special occasion. Reyes is a valued member of our team and we are thrilled that he enhanced your experience with his unique handcrafted hospitality and genuine interest. Creating memorable moments for our guests is what we strive for, and we are glad that Reyes could contribute to making your honeymoon unforgettable. We hope to have the pleasure of welcoming you back for another memorable stay in the future. Kind regards, ATELIER Playa Mujeres
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Caitlyn G wrote a review 16 Apr
1 contribution
We had a lovely meal while staying at Atelier. Santiago was our server and he was so patient and kind. We ordered the octopus and croquettes for appetizers and both were delicious - the octopus was so tender and a great portion! For dinner we had the filet and spanakopita. Both were delicious! Dessert didn’t disappoint either - we got the flambé strawberry ice cream and it was a fun preparation to watch table side. Would absolutely recommend!
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Atelier Playa Mujeres, Guest Services / Front Office at Atelier Playa Mujeres
Responded yesterday
Dear Ms. Caitlyn, Thank you for choosing ATELIER Playa Mujeres to host your vacation, and for having taken the time to provide us with feedback on your stay. We are thrilled to hear that Santiago provided you with exceptional service and made your meal memorable. It is a pleasure to know you enjoyed a fantastic array of dishes, from the tender octopus to the delicious filet and spanakopita. Our Chefs and cooks take great pride in crafting unforgettable culinary experiences, and we appreciate you recommending us. We look forward to welcoming you back for another exceptional dining experience, where your palate will continue to be catered. Kind regards, ATELIER Playa Mujeres
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kerry C wrote a review 16 Apr
Chicago, Illinois30 contributions5 helpful votes
Our room was amazing. We had a rooftop balcony that had a wonderful view. Food and service at all the restaurants were excellent. Our butlers Cristal and Rudolfo made things very smooth. They even ironed a shirt for us. Pool service was great.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Atelier Playa Mujeres, Guest Services / Front Office at Atelier Playa Mujeres
Responded yesterday
Dear Kerry, Thank you for choosing ATELIER Playa Mujeres to host your friend´s vacation, and for having taken the time to provide us with feedback on your stay. We are delighted to hear that you enjoyed your stay and that our team, especially Cristal and Rodolfo, contributed to making your experience smooth and enjoyable. Providing unique handcrafted hospitality is what we strive for, and it is fantastic to hear that they went above and beyond to accommodate your needs. We are also thrilled that you loved your suite with the rooftop balcony and the wonderful view it offered. It is always our goal to ensure that every aspect of your stay exceeds your expectations. We appreciate your kind words about the exquisite gastronomic options and service at our restaurants and the excellent pool service. We hope to welcome you back soon for another unforgettable vacation experience at Atelier Playa Mujeres! Best regards, ATELIER Playa Mujeres
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Art C wrote a review 16 Apr
1 contribution
We had a very relaxing and enjoyable time. Our butlers were amazing. Rudulfo and Cristal made things easy. Food was delicious at every restaurant. Service was wonderful.
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Atelier Playa Mujeres, Guest Services / Front Office at Atelier Playa Mujeres
Responded yesterday
Dear esteemed Guest, Thank you for choosing ATELIER Playa Mujeres to host your vacation, and for having taken the time to provide us with feedback on your stay. We are thrilled to hear that Rodulfo and Cristal provided you with exceptional service and made your stay enjoyable. Our team takes pride in ensuring every guest, has a relaxing and memorable experience. It is wonderful to hear that you enjoyed the exquisite gastronomic options at our restaurants. We strive to offer a variety of culinary delights to satisfy every palate. We hope to welcome you back soon for another amazing vacation experience at Atelier Playa Mujeres. Best regards, ATELIER Playa Mujeres
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Timothy L wrote a review 16 Apr
1 contribution
Hugo was amazing! Honestly the first big honeymoon celebration we had from staff and I was extremely impressed. 10/10 would recommend Cala Di Luna on your trip to Atelier Playa Mujeres!
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Atelier Playa Mujeres, Guest Services / Front Office at Atelier Playa Mujeres
Responded yesterday
Dear Mr. Timothy, Congratulations on your honeymoon, and thank you for choosing Atelier Playa Mujeres to celebrate this special occasion! We are thrilled to hear that Hugo made your honeymoon experience unforgettable. Our team takes great pride in crafting memorable moments for our guests, especially during such important celebrations. Thank you for recommending Cala Di Luna restaurant. We are delighted that you enjoyed your dining experience there. We hope to welcome you back to Atelier Playa Mujeres for many more celebrations and memorable moments in the future. Best regards, ATELIER Playa Mujeres
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$992 - $1,462 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
593
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ATELIER PLAYA MUJERES - All-inclusive Resort Reviews & Price Comparison (Mexico) - Tripadvisor

Frequently Asked Questions about Atelier Playa Mujeres
What are some of the property amenities at Atelier Playa Mujeres?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Atelier Playa Mujeres?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Atelier Playa Mujeres?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Atelier Playa Mujeres?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Atelier Playa Mujeres?
Conveniently located restaurants include Maria Dolores, El Suspiro, and Cilento.
Are there opportunities to exercise at Atelier Playa Mujeres?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Atelier Playa Mujeres have airport transportation?
Yes, Atelier Playa Mujeres offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atelier Playa Mujeres?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Atelier Playa Mujeres?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Atelier Playa Mujeres offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Atelier Playa Mujeres?
The staff speaks multiple languages, including English and Spanish.