My husband and I came here for our honeymoon. And we had an amazing time also our amigo filipo, an amazing bartender who’s makes the best drinks everrrr!!!! Very nice super friendly. Love it !!!! Great selection of good , the best services 😄Definitely will come again !! Mucho gracious amigos !
Spent five nights at the Riu Palace Costa Mujeres and had a great time. The hotel has several pools with swim up bars. No problems in finding lounges at the pool or on the beach. There are several restaurants to choose from with good food and service. The room, shower with separate bath were very comfortable. All of the people working at the hotel were very friendly and helpful. Particularly, the guest services group under the direction of Lupita Bustamante. She was very welcoming and always available to answer questions and most helpful in assuring an enjoyable stay. Will definitely return.
The hotel itself is beautiful. The rooms are excellent and very clean. All the staff are excellent very kind and helpful. It was nice to see all the staff with a big smile and very welcoming the moment we walked in. The foods were amazing as well as the drinks. My husband and I came here to celebrate my sisters wedding and they made sure that everything was perfect for her big day. We loved and enjoyed our time here together and we would come back here again. Strongly recommend people to come and visit here.
I’m so impressed with the service from Roger the bartender. He has great English and makes the best drinks. We had so much fun!!! Roger the man!!! Thank you to Roger and the supporting staff!! I can’t not mention the other crew members that made our stay awesome. They were Jesus (bellman), Frank (front desk), Enrique (RiuArt), JLo/Jenni and Arnold (buffet), and the housekeepers. Thanks again for the fun memories. Looking forward to seeing you again!!
A group of 9 of us visited this resort in May 2022. The resort was beautiful, service was excellent, the rooms were clean and comfortable, the food was excellent, entertainment was good, and the beach was gorgeous. Special shout out to Linguine at the bar where the shows were held every night. He was AMAZING and our husband's still can't stop talking about his service and all the drinks he made for them! Also to Roldolfo who served drinks (and all the shots) to us around the Mezcal pool. He was so friendly and on top of things! We were never thirsty (or sober 😂). Only complaint I had at this resort is that the bed pillows are small and flat but if you ask they will bring you more.
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