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US$305
Free cancellation until 07/07/22
US$290
Riu.comUS$302
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Dunamar
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 15 in Playa Mujeres
Location
Cleanliness
Service
Value
Newly opened in December 2017, the 24h All Inclusive Hotel Riu Dunamar opens all year round and is located on the beachfront of Costa Mujeres. The RIU Classic Hotels offer comfortable rooms and excellent facilities with great leisure and relaxation facilities, as well as international gastronomy. Enjoy a relaxing holiday - whether alone, with family, partner or friends! The location is ideal because of its proximity to Cancun International Airport CUN (35km), Cancun (18km) and invites you to explore the area. The hotel has 740 comfortably furnished rooms and offers modern amenities. Relax in the spa area or get in shape at the gym. 5 outdoor pools. RiuLand Kids Club (age 4-7 & 8-12 years) and for adults, day and evening entertainment, as well as our discotheque. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Italian, Asian specialty restaurants, Gourmet restaurant and Steakhouse, 6 bars.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Water park
Babysitting
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
Spanish
Location
Full view
Contact
Blvd. Costa Mujeres, Playa Mujeres, Costa Mujeres 77400 Mexico
Name/address in local language
Getting there
Car HireSee all Playa Mujeres car hire
2669Reviews1106Q+A100Room tips
Reviews
Traveller rating
- 1,306
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- 154
- 113
Traveller safety
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Popular mentions
Overall the resort was clean and well maintained, the food selection was excellent, rooms clean and tidy. The staff was very friendly and helpful especially Elizabeth at the lobby bar. My only negative was the beach, not clean (lots of sea weed).
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Review collected in partnership with riu.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Hotel's Favourite
Currently at the RIU Dunamr for 1 week, amazing resort. The beach is beautiful, lots of available chairs , however needs more trees or shade, can get very hot quickly. The food is great no complains, lots of variety at the buffet, ate at the Italian and Asian restaurants and all was good as well. Spent most of the early morning at the beach followed by the afternoon by the adult pool called Tequila. Drinks were great at the pool, restaurant and bars. Bar service is available on the beach and by the poolside, don’t forget to tip, these folks work hard. Stayed at the oceanfront suite facing the Tequila bar and well worth the upgrade. The rooms were super clean, modern and very spacious, the balcony was massive. Don’t believe the negative reviews, some people are just never happy. My only suggestion to management would be to offer better food at the sports bars once everything is closed such as hot pizza, chicken wings or even grilled burger none of this stuff that is prepared in advance and reheated in the microwave, just not good. Overall I would recommend this resorts to anyone who wants a relaxing vacation . Note the resort offer free antigen testing however PCR is available at a charge of 2650 Mexican pesos…
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Date of stay: August 2021Trip type: Travelled
11 Helpful votes
Helpful
+1
We have always been a fan of Rius. The room was fine - clean with easy access. But the grounds and the activities - WOW! The pools, the beach, the water slides, the activities crew, the evening entertainment- just amazing! The food was nice as well. Just be aware that the entire coastline of Cancun is experiencing a seaweed problem.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Helpful
Overall the property was modern, nice and clean. Extremely disappointed and felt violated however because money was missing from our room and staff did not seem to care. Gave us the run around for about 30 minutes between the front desk person and 2 security guards, until we demanded management. Sara the manager came out and spoke with my husband and asked for 2 days to complete an investigation. On the second day no one contacted us with an update, we had to go look for a manager again. Finally was able to speak with her. She pretty much just said our employees denied any wrongdoing, there’s nothing they can do to accommodate for our money being stolen, it’s our fault that we didn’t utilize the safe so too bad, sorry. She then proceeded to give us an email complaints@riu.com to contact corporate because she as a manager couldn’t do more. I thought the email was a joke because of how generic it was. I could not believe that a proclaimed 4 star resort handled the situation this way. Blame the victim. Didn’t follow through with communication. Failure to rectify the situation. Additionally the food was less than mediocre. The restaurants and buffet alike. Food was bland and repetitive.…
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Dunamar
Responded yesterday
Dear G5520PVkatet, We are indeed concerned about this, please let us clarify that the information given is indeed the correct one, our After Customer Care do assist guests through this email address, if you wish to place a formal complaint you can do it at: complaints@riu.com Please accept our apologies, be assured that it is taken into account. We truly regret the negative impact it might have had in your stay. Sincerely, Hotel Riu Dunamar Online Reputation Manager
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+1
We had a Great Family Vacation for 7 nights and 8 Days in Riu Dunamar.It was amazing place with Beuatiful swimming pools and sea shore.All food was par excellence and we loved the Isla Mujares the most.The staff was very friendly and always willing to help.The intensity with which each person in the staff worked was really great...Always smiling and cheerful.We enjoyed the bars at the pool and the Night theatre entertainment shows.The discotheque was rocking and loved watching the Oilers matches in sports Bar.. Would definitely go back again and highly recommend to all friends.
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Date of stay: May 2022Trip type: Travelled
Helpful
PRICE RANGE
US$209 - US$294 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
740
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Claim Your Listing Frequently Asked Questions about Hotel Riu Dunamar
Which popular attractions are close to Hotel Riu Dunamar?
Nearby attractions include Rafa Nadal Tennis Centre (4.0 km) and Isla Blanca (3.3 km).
What are some of the property amenities at Hotel Riu Dunamar?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Riu Dunamar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Dunamar?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Hotel Riu Dunamar?
Conveniently located restaurants include Chic Cabaret & Restaurant Costa Mujeres, Cenacolo Puerto Cancún, and Chez Isabelle.
Are there opportunities to exercise at Hotel Riu Dunamar?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hotel Riu Dunamar have airport transportation?
Yes, Hotel Riu Dunamar offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Riu Dunamar?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Dunamar offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Riu Dunamar?
Many travellers enjoy visiting Hacienda Mundaca (13.0 km).