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Condominio Playa Mujeres, Playa Mujeres, Costa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (8784)
Pool & Beach (1387)
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What is Travellers’ Choice Best of the Best?
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 13 hotels in Playa Mujeres
2021 Travellers' Choice Best of the Best
The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Car hire
Taxi service
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
Adults only
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Private beach
Private balcony
Flatscreen TV
Room service
Seating area
VIP room facilities
Wake-up service / alarm clock
iPod docking station
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Good to know
Hidden Gem
Ocean View
Languages Spoken
English, Spanish
Hotel links
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6693Reviews1080Q+A100Room tips
Traveller rating
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Popular mentions
markj892021 wrote a review Today
1 contribution
We’ve just been in November and the Beloved resort exceeded our expectations. The food quality and choices were excellent (our favourites being El Mar and the steakhouse) with nice touches like Sushi at one of the evening bars. The hotel itself is beautiful and the staff were all very helpful and friendly. We would definitely recommend and will be returning very soon.
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Review collected in partnership with this hotel
Date of stay: November 2021
Sleep Quality
minx6469 wrote a review Aug 2021
Baltimore, MD361 contributions219 helpful votes
Hotel's Favourite
This vacation was our 2nd time at Beloved (our previous stay was in 2017 and we've also stayed at Excellence Playa Mujeres in 2011) and it was just as good as our first trip. During our 4-night stay we loved our swim-up suite (#305). Michel was our poolside waiter and checked on us constantly. My husband's favorite restaurant this time around was Le Bisou (try the Lobster Vol Au Vent) and mine was Lupita Steakhouse (don't miss the mushroom cream soup). Our hydrotherapy session with Gabriel was fun and relaxing. My muscle-soother massage with Juanita was amazing!! Juan at the Lobby Bar made incredible drinks for us every night. Our favorite nightly entertainment was Black Jam - Acoustic Rock Duet. They are so talented!! Sushi at the Lupita Lounge was amazing. I will add that Beloved and their staff are very good with Covid protocols. Every staff member wears a mask at all times. Hand sanitizer is everywhere and offered to every guest when checking into every restaurant. Covid tests for departure are fast and easy. Our only issues had to do with other guests. Loud, obnoxious, "party" people who clearly did not read about Beloved before traveling. My husband and I speculate that EPM was fully booked and those people were referred to Beloved instead, not realizing the 2 resorts are completely different in atmosphere. I heard some guests complain about the lack of outdoor music or nightly entertainment - they considered Beloved "too quiet" and "boring". In the future I hope both Excellence and Beloved will make their differences more clear. All in all, we had a wonderfully relaxing trip. Beloved is our favorite place to visit and we can't wait to return.
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Date of stay: August 2021
3 Helpful votes
Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded 24 Aug 2021
Dear guest, First and foremost, we would like to thank you for choosing Beloved Playa Mujeres as your vacation destination and for taking the time to write and share your feedback with other travelers. We are delighted to read that we were able to create a relaxing atmosphere as the resort is perfect for vacationers of all kinds; those who like some action, and those who prefer the tranquillity and relaxation a more low-key vacation provides. We will forward your kind words to our team for their contribution to how memorable and special was your stay. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.
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Michaela I wrote a review Yesterday
Majorca, Spain1 contribution
Service was exceptional. We were treated amazingly from the first second we arrived. Love how you really get to know the team members working and they take great pride in their jobs. We also loved how there are only around 200 rooms - it felt very intimate. Our room was great, well stocked and the shower was insane. Loved the bathtub with a view also. We had a great time and would definitely come back
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Review collected in partnership with this hotel
Date of stay: November 2021
Sleep Quality
anozdrunov wrote a review Yesterday
Los Angeles, California1 contribution
A great way to spend a relaxing vacation. Excellent service, amenities, food. Everything is clean and well maintained. All the staff are extremely friendly and go out of their way to take care of you. Highly recommended!
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Review collected in partnership with this hotel
Date of stay: November 2021
Sleep Quality
Jennifer C wrote a review 27 Nov
Boston, Massachusetts215 contributions72 helpful votes
I have been trying to write this review for a few weeks but since we just visited in august, they made me wait. We returned to the beloved for our second visit in early November. We had previously visited in august and loved it so much we cancelled a trip to sandals for my birthday and decided to return. We were not disappointed!! We love this place and have already booked a return trip in June. So for the basics, we we are late 30s and have traveled pretty extensively, we have also stayed at each excellence collection property as well. We have simply fallen in love with the beloved! This visit we booked the most basic room again and it was spacious, clean, and more than adequate for our stay. When we arrived our room had a flower arrangement, a bottle of Moët, and a cheese plate. We were put in building 2, last time we stayed in building 3 which I think I prefer more because you can see the sunset from building 3, building 2 is more angled towards the ocean. We did book a casita suite for our return trip just to try it but the basic room honestly is absolutely fine, the property is so small it’s not like you are stuck in the back. We have been members of one of the Facebook groups and met a really great group of couples that we were able to hang out with which really added to our trip. We enjoyed the nightly shows - they are definitely very low key which I love. The resort is laid back and quiet and the service is what will keep us coming back. I need to specifically mention some of the amazing people we met here: First off, Osiris is one of the most lovely people you will meet here! She remembered us from our previous visit. We were so excited to see her working the lobby bar. Thank you for making us feel so welcome! Thank you so much for the bracelet you made me for my birthday, although my son did decide to take it and wears it everyday. Oscar from el mar - he was fabulous at breakfast and put up with my attempts to order in Spanish. We loved sitting here each morning looking out at the ocean and drinking Mexican coffee. Karla - Karla is a true gem! She always has a smile on her face and even gave me a keychain on my birthday! Roberto led a wine tasting which we really enjoyed. Ingrid was one of our favorite hostesses. Alberto, who is a waiter at the lupita lounge is such a fantastic person. He made us laugh dressing up as a vampire for Halloween and dancing with all of us. Elizabeth entertainment team made the activities on the beach a lot of fun - we made bracelets, a dream catcher, and participated in margarita and mojo to tastings. These are so much fun and while it’s tempting to skip them and just lay on the beautiful beach they truly are so much fun! We wanted to say thank you to cesar and Walter from guest relations. We had to bother them with a minor issue in our room and they went above and beyond to answer all of our questions and concerns and they made sure everything was squared away. Thank you! Mipsy from el Mae made me a wonderful special birthday breakfast - thank you!! We also wanted to thank the following people- Viri from el mar, Alberto (chef), mannie from the lobby bar, Ricardo (chef at el mar) and the fabulous crew from the beach: Oscar and Francisco. Also jafet and Martha from the French restaurant. I also forgot to get the name of the man who makes the tacos in the taco truck - first off, you do a great job but also hats off for working on that super hot taco truck!! I know this seems like a lot but it really is the people that make this place, they do such an amazing job and work so hard. The food is really good for an all inclusive and there is a good variety. There are four restaurants, plus a sushi bar and we were never bored. We enjoyed the coffee shop (and loved the themed treats for Halloween/day of the dead). We often grabbed the fresh juices to use as mixers for the room. Room service was always fast and warm. We placed a standing order for coffee and orange juice every morning to make mimosas - we are early risers so it was relaxing to sit on our balcony and watch the resort come to life in the morning. As I mentioned we did do a lot of the activities and enjoyed the nightly shows. We popped over to excellence for a dinner (which is available if you stay 7 nights). They bring you over in a golf cart and you can pick any restaurant. We had just stayed for two weeks in august so we ate at the tapas restaurant and visited the martini bar - great fun. We also visited isla mujures for the day and went snorkeling. If you want to snorkel on the beach you should bring your own gear. I know this is long so I will wrap this up- the beloved is a true gem of a resort that we discovered after many years of traveling. Before we stayed here we had been to zoetry seven times, and after coming here we won’t return there and much prefer the beloved. We will return and if you pick this hotel, you won’t be disappointed. Thank you so much for having us.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Try to avoid flying in on a Saturday, the airport is a hot mess!
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2 Helpful votes
US$364 - US$770 (Based on Average Rates for a Standard Room)
la amada resort, la amada playa mujeres
La Amada Hotel
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
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Frequently Asked Questions about Beloved Playa Mujeres
Which popular attractions are close to Beloved Playa Mujeres?
Nearby attractions include Capilla de Guadalupe (7.5 km), Playa Norte (5.8 km), and Zona Arqueologica El Meco (3.4 km).
What are some of the property amenities at Beloved Playa Mujeres?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Beloved Playa Mujeres?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Beloved Playa Mujeres?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Beloved Playa Mujeres?
Yes, free parking is available to guests.
What are some restaurants close to Beloved Playa Mujeres?
Conveniently located restaurants include Pizza & a...More, Mahache, and Cenacolo Puerto Cancún.
Are there opportunities to exercise at Beloved Playa Mujeres?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Beloved Playa Mujeres have airport transportation?
Yes, Beloved Playa Mujeres offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Beloved Playa Mujeres?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Beloved Playa Mujeres?
The staff speaks multiple languages, including English and Spanish.