Dreams Playa Mujeres Golf & Spa Resort
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Dreams Playa Mujeres Golf & Spa Resort

SM 003 LT 001 MZ 001 Int. RTH7-PM II Lote Residencial Turístico Hotelero, Zona Continental Municipio de Isla Mujeres, Playa Mujeres, Costa Mujeres 77400 Mexico
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Panorama at the Dreams Playa Mujeres Golf & Spa Resort
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Pool & Beach (1364)

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About

4.5
#2 of 4 resorts in Playa Mujeres
4.6 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Perfectly situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course, rests the stunning Dreams Playa Mujeres Golf & Spa Resort. This all-suite resort will boast 502 graciously appointed and luxuriously equipped suites, surrounded by secluded white sand beaches and the turquoise Caribbean Sea. Three levels of swimming pools spanning over 65,000 square feet, including two infinity pools with breathtaking ocean views, six whirlpools, a children's pool, a water park for little ones, a water park for all ages and a lazy river. Located just 10 minutes from downtown Cancun and 35 minutes from Cancun International Airport, this luxurious resort provides an ideal vacation setting for couples and couples with children. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Golf course
Mini golf
Water park
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
Spanish

Location

SM 003 LT 001 MZ 001 Int. RTH7-PM II Lote Residencial Turístico Hotelero, Zona Continental Municipio de Isla Mujeres, Playa Mujeres, Costa Mujeres 77400 Mexico
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 42 out of 100
42
Cancun Airport
Aerodromo de Playa Del Carmen
76.3 km
See all flights
7,615Reviews977Q+A100Room tips

Reviews
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Detailed Reviews
Nicolle B wrote a review Jan 2020
Deerfield, Illinois56 contributions16 helpful votes
5.0 of 5 bubbles
We booked this resort for a July family vacation after staying at Secrets Playa Mujeres next door twice. We loved it so much we had to take our children here. We had two rooms. Our children were in a preferred club Jr. Suite that overlooked the pool, and my husband and I were in the Preferred Club Master Suite ocean front with private pool. Let's just say it exceeded my expectations!! Our room even had it's own rooftop patio that overlooked the dolphin sanctuary, ocean, and pool area so we were able to watch every single beach front wedding and listen to the bands at the pool. Nowhere is it listed that this room has it's own rooftop patio! We sat out there every evening and had drinks and appetizers. There was an issue with the AC, and they had someone at our room within minutes of calling to fix it!
The food is spectacular at every restaurant! My family's favorite was Fusion where they cook at your table. Ate there twice and it still amazes me they have that at an all-inclusive resort. 2nd favorite was Gaucho because of all the meat!! Every restaurant is nicer than the next. Men are supposed to wear pants to sit inside for dinner. One night, our teenage boys ignored me telling them to put pants on so I was embarrassed showing up at the Mexican restaurant. The hostess was so sweet and understanding and explained she could seat us outside, which was fine with all of us. She did not make a scene or ask the boys to change. My boys learned very quickly how they needed to dress if we want to sit inside in the AC.
Entertainment team: Great group of hardworking individuals! We went to the amazing shows every evening and then hung out in the lounge area afterwards. Someone was always trying to engage our children, from doing magic, playing card games, blackjack, chatting with guests, you name it. During the day, they always have games going on that anyone can take part in, like pool volleyball, beach volleyball, etc.
Beach: They spend a lot of time and money clearing the seaweed all day long so the beaches are clear. They own the beach so no one bothers you when you sit out there.
This is an absolutely spectacular resort you must experience!
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Review collected in partnership with this hotel
Date of stay: July 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Preferred Club Master Suite ocean front with private plunge pool is a bucket list item!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EconciergeDREPM, Social Media Coordinator & eConcierge at Dreams Playa Mujeres Golf & Spa Resort
Responded 8 Jan 2020
Dear Guest, It is a great satisfaction for us to know that you had an amazing experience at our resort. It is very gratifying for Dreams Playa Mujeres to read throughout your comments and realize that your vacation was pleasant enough to share your experience on TripAdvisor. Thank you for your great comments about food, drinks and the service provided by the staff. Be sure we will share your review with our entire staff. Our whole team is looking forward to welcoming you back!
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calaj2021 wrote a review Feb 2021
Irvine, California1 contribution4 helpful votes
5.0 of 5 bubbles
After extensive research, we decided on Dreams Playa Mujeres with our four children ages 8-12 and their caregiver, making us a total of 7 all together. We normally stay at the adults only resort of a different brand further up on Playa Mujeres, but we chose this resort for the kids because of all the amenities it offered children and the different pools, especially that they offer heated ones in Winter. We already love the beach at Playa Mujeres so knew we wouldn't be disappointed, we love Playa Mujeres in Mexico. We are frequent travelers to this area so I was nervous about trying out a new brand, but it all was absolutely incredible. The food was great, definitely above average for an all-inclusive and enough variety for the whole family even during Covid time and rotating restaurants, we found the Mexican food offered there to be above par for other resorts we stayed at in Cancun, we ate endless amounts of Chips, Pico and Guacamole and it was all so delicious. Also, the room service that delivered our breakfast every morning was super delicious, we are all still talking about the French toast. We stayed at the preferred club two bedroom villa by the lazy river and loved our room that fit all 7 of us comfortably. We liked having the private jacuzzi at night to come and relax in and felt like we had the lazy river to ourselves. The preferred club was definitely worth it for the club bar/room where we could grab snacks and get top shelf liquor. The bartenders there Julian/Rene were incredible and did a fantastic job keeping the adults and kids happy with their drink orders. Also, kudos to the activities coordinators Carlos and Fernanda who ran the activities at the main pool and the beach. They were so engaging and friendly and my kids are still talking about them and hope they will be there when we came back. We were very impressed with the Covid protocols and we scheduled the return Covid test easily with the concierge for the day before we needed to return home and it took 15 minutes of our morning and was seamless. All of us tested negative and we were so grateful they are doing the test on-site. If you are on the fence about booking Dreams with your family, rest assured it is completely safe and it was well deserved break for our kids that had a rough year. We all agreed we will be returning to this resort yearly as our family vacay. Thank you to Dreams and all the amazing staff that made this our family's favorite trip to date!
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Review collected in partnership with this hotel
Date of stay: February 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karen Nuñez, Otro at Dreams Playa Mujeres Golf & Spa Resort
Responded 11 Jun 2021
Dear guest, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Playa Mujeres Golf and Spa Resort. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks with our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to having the pleasure of having you back home in the near future. Regards.
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Ryan L wrote a review Aug 2020
St. Louis, United States2 contributions
5.0 of 5 bubbles
Where to begin? We recently returned from a weeklong stay at the resort for our wedding. We had 30 guests spread between the Dreams (family) and Secrets (adults only) neighboring resorts. We had a wonderful experience! The staff during the entire trip was great, service far exceeded expectations, and the food/drinks were better than any other resort we've been at. Also, as far as COVID protocols, we all felt completely safe. There is hand sanitizer everywhere, the staff all wear face covering, there is plenty of outdoor seating and more precaution with the food service/wait staff than any restaurant I've been to in the U.S.

The beach was white sand and beautiful. For those with kids (my sister brought her 2 kids), the kid's club and water park at Dreams received "awesome" reviews.

For anyone looking for a wedding destination, I cannot recommend the venue enough. Form the beginning, our wedding coordinator (Paola) was in constant communication prior to arriving to discuss location, wedding details, food, ect. She was extremely helpful in the planning stage given we hadn’t seen the venue. It only got better from there. Upon arrival, she walked us through everything and made sure all our questions were answered and concerns alleviated. The day of the wedding was seamless! The beach venue was private from other guests and in a perfect location. They guided guests to a 1 hour cocktail reception while my wife and I took pictures. Then the reception/dinner followed on the pool terrace. The MC/DJ was great as was the wait staff and food. We received nothing but positive feedback from our guests. Thank you, Paola! Additionally, the onsite photographer (Emmanuel) was amazing and the pictures turned out great!

I know it probably sounds like I got paid to write this, and as someone who is usually skeptical of reviews like this, I can assure I received nothing in return for this review.

Highly Recommended!
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Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karen Nuñez, Otro at Dreams Playa Mujeres Golf & Spa Resort
Responded 18 Aug 2020
Dear Guest, Thank you very much for the compliments and for sharing your opinion on Tripadvisor about your stay at Dreams Playa Mujeres Golf & Spa Resort. We are so glad to hear that you enjoyed the service. We always work with the purpose to give the best service with the best quality possible to our guests. Your valuable feedback will be shared with the Operations Committee, especially with Paola, and Emmanuel. We hope to welcome you back in the near future.
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lisamusic wrote a review Mar 2021
Spencerville, Ohio300 contributions71 helpful votes
5.0 of 5 bubbles
There's lots of other people who have covered the main points of this resort so I'll try to stick to the things I noted that I haven't seen in other reviews. Room/Amenities: room service was free for the all-inclusive and you order on the tablet in the room. It estimates the time for room service and we found that estimate to be fairly accurate so look at the time waiting for room service before you order to make sure you want to wait that long. The room also came with Shampoo, mosquito repellent (which they have at the hostess stands in the restaurants; the mosquitos are bad), shower gel AND SPF 15 sunscreen. By the end of the week, we had run out of our sunscreen and used theirs. My husband forgot his toothbrush and the maid provided that and a razor each day in his room but not mine (we had two rooms since Dreams didn't allow a family of four to be in one room). No towel animals but the maid kept the floors absolutely spotless. Dirty room floors are a pet peeve of mine - you could walk around the whole day on the floor and your feet would not be dirty. The ladies at the coffee shop were wonderful, both the day and night shift. The pools were warm and so were the hot tubs. I hate cold water. I was able to enjoy the pools and hot tubs with no problem. The resort itself is pretty, but very sterile; not a leaf was out of place. We like the natural landscaping of some of the resorts in Riviera Maya better but that's just personal. Food and service was great at Tides and good/great at the rest of the other restaurants. We never went hungry. Someone on the forum mentioned that the Dreams' bread maker, whomever it is, is outstanding. I've never heard of anyone comment on the breadmaker but I can attest that all of the breads were absolutely wonderful. Kudos to the breadmaker! If you like bread, you'll have a wonderful experience here. Even the hamburger buns tasted homemade.

I had a noise complaint, which I never had to do before. Someone on the floor below me and to the right of the room had a stereo cranked up so loud that it woke me from my nap and sounded like I was in the middle of a concert. I called the front desk and it was taken care of by security very quickly, with no further incidents. If you want to blast music, go down to the beach, away from the sitting area and have at it to your heart's content.

Don't forget to take some $1s and $5 to tip. The employees work very hard. Special thanks to Pedro in the breakfast buffet, and Betty and Gisela, the hostesses. These people always knew our name. I don't know how they do it with people coming and going week in and week out. The fact that they took the time to learn it and remember it is a tribute to their customer service. I'm not sure I would go back to this Dreams because we like to try new resorts, but I certainly would go back to the hotel chain of AM Resorts.
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Date of stay: February 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karen Nuñez, Otro at Dreams Playa Mujeres Golf & Spa Resort
Responded 11 Jun 2021
Dear Guest, It is a great satisfaction for us to know that you had an amazing experience at our resort. It is very gratifying for Dreams Playa Mujeres to read throughout your comments and realize that your vacation was pleasant enough to share your experience on TripAdvisor. Thank you for your great comments about activities, drinks and the service provided by the staff. Be sure we will share your review with our entire staff. Our whole team is looking forward to welcoming you back! Regards.
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Teshell C wrote a review Sept 2020
5 contributions
5.0 of 5 bubbles
From the beginning to the end our trip and wedding was AMAZING. When we started this process of planning our wedding back in November 2019 we did not expect to be planning during a pandemic. With that said, when everything shut in March I was certain we would have to push our wedding back. However, with the grace of god things still went as planned. Dreams did an amazing job helping us plan the perfect wedding. Our wedding coordinator Monica Cardona made sure every little detail was covered. When we arrived to the resort they immediately to their precautions to ensure our safety and health by having everyone sanitize their hands and shoes along with taking everyone temperature. From there, we were greeted with champagne! When we met with Monica to discuss final details for our special day, the scenery was beautiful. The pictures does not do it enough justice. We were able to tour each location for our ceremony, cocktail hour, and reception! Since we arrived at the beginning of the week (Tuesday) the resort was not crowded which made access to all amenities perfect! Our first full day their staff were friendly and realized we were there for our wedding. I was able to meet some of the workers that would be servicing us on our special day! The resort staff were very professional and kind throughout our entire trip. On our wedding day, Monica kept in contact with us to ensure everything was perfect. The setup was beautiful and arranged to ensure social distancing. The ceremony took place at the central garden which was breath taking! The resort truly exceeded our expectations which made us feel great! The food for the cocktail hour and reception was amazing! Including the Mexican trio, I highly recommend keeping that if you have it included in your package. They were great! The DJ and host for the wedding did an amazing job minus the little mishap during the open floor dance for everyone to begin partying. However, after speaking with the host things were squared away and we danced the night away with our family and friends. We will definitely be back next year to celebrate our anniversary. I highly recommend Dreams Resort for anyone looking to plan a family vacation, wedding, or just a quick getaway. The resort has so much to offer that we didn’t get a chance to enjoy it all.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karen Nuñez, Otro at Dreams Playa Mujeres Golf & Spa Resort
Responded 5 Oct 2020
Dear Guest, We appreciate the time that you have invested in writing an overview of your stay with us. We are very happy to learn that your stay and wedding were the most pleasant and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guests. We highly appreciate your gracious comments here and have shared it with our team. Thank you again for extending your opinion. We look forward to the opportunity to serve you again in the near future. Best regards!
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Melanie H wrote a review Jan 2020
Vancouver, Canada3 contributions3 helpful votes
5.0 of 5 bubbles
This was our second occasion staying at a Dreams Resort and, again, it was amazing. The staff are attentive. There are tons of pool options, one more lively than the others. The kids LOVED the waterslides and waterpark and thoroughly enjoyed the beach. Both kiddoes spent 1-2 hours a day at the Kids Club and they both enjoyed it. The majority of our time was spent by the pool. A special shout out to Freddy, Roy, Gustavo and Angel on the Entertainment team. Our kids loved them. Karen, Antonio, and Margarita on the service team were so helpful and Lucelly at the spa did an amazing job with my daughter's hair.
The only thing I'd say is that the building cannot handle rain and will likely be in trouble in the next couple of years. Heavy downpours race into rooms, down stairwells and through lighting fixtures and there is water damage in rooms and around the buildings. The staff were very attentive and on guard when the storms hit and started to squeezee water away as quickly as possible, but it was a lot. Thankfully we only had one day of heavy rain before we left.
Overall, it was such a special vacation.
Also, maybe avoid the Brazilian Steak House or insist on meat being cooked longer than usual. My son and sister in law felt terrible for a full day after their meal there.
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Date of stay: December 2019
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Building 6, Ocean Views and quieter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EconciergeDREPM, Social Media Coordinator & eConcierge at Dreams Playa Mujeres Golf & Spa Resort
Responded 8 Jan 2020
Dear Guest, We appreciate the time that you have invested in writing an overview of your stay with us. We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guests. We highly appreciate your gracious comments here and have shared it with our team. Thank you again for extending your opinion. We look forward to the opportunity to serve you again in the near future. Best regards!
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Brian M wrote a review Jul 2020
Crystal Lake, Illinois10 contributions20 helpful votes
4.0 of 5 bubbles
My family of 5 (2 adults, 3 children ages 14, 11, and 5) were nervous, rapidly dealing with flight changes or hotel closures, weeks leading up to our vacation due to COVID-19. This review is for those frantically looking for reviews online reassuring it was ok to travel. Luckily, we discovered Dreams online.

Safety: Unbelievable how quick this country and staff at resort recognized the importance of caution with COVID. All staff at minimum had masks on regardless of being inside or outside. Some even wore shields or goggles. Masks were recommended for guests inside restaurants or inside buildings but not required. Hand sanitizer was everywhere throughout the resort, in addition to QR code’s for restaurant menus. No traditional passing of menus. No draft beer, just cans due to safety. Room service silverware wrapped in plastic along with cleansed seals on remote control for TV, refrigerator, and coffee machine. Amazing job!

Room: Preferred Two Queen Ocean view. Spacious enough for my family of 5. Each room has a jacuzzi tub on the balcony. Rain fall shower was very nice after full day outside. Mini-fridge included soda, beer, and water. Couple of mini alcohol bottles included as well. No more dispensers. TV had plenty to offer our youngest including Disney channel in English. Dreams bath products are still very good.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karen Nuñez, Otro at Dreams Playa Mujeres Golf & Spa Resort
Responded 18 Aug 2020
Dear guest, On behalf of the entire staff of Dreams Playa Mujeres Golf and Spa Resort. We would like to take this opportunity to thank you for sharing your comments on Tripadvisor about your stay with us. We are very happy, that we could make your stay at our resort to a fantastic holiday experience with our high standard of services, and our CleanComplete Verification™. We will share your fantastic review with the entire staff. We wish to have the privilege to welcome you again in the near future. Kind regards!
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Cruiser308503 wrote a review Jan 2020
1 contribution
5.0 of 5 bubbles
From the fast professional people at check-in, Gabriel helping with our luggage and cheerfully giving us information about our room (and even remembering us when we'd pass each other!), Karen (always greeted us with a smile and told about the day's events), Manuel and Deayna and Freddy (Even came and played a card game with our children) of the Entertainment Team, Jaime and Hernendaz were excellent poolside concierges. We traveled with an infant and they made sure that there was a place of protected shade available. Everyone in the resturants Angel, Romeo, Gabriel and so many more were so kind and helpful and patient. It was a great vacation. We certainly would come back. Thanks for all of the hard work of so many people. We were also impressed with how beautiful the grounds were kept and how quickly crews set-up (or quickly took down) decorations, tables, etc for outside events.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EconciergeDREPM, Social Media Coordinator at Dreams Playa Mujeres Golf & Spa Resort
Responded 3 May 2020
Dear Guest, Thank you for sharing your comments with us through TripAdvisor. We value our guests’ feedback because this is the way we can know about our distinguished guest's experiences as well as to have the opportunity to improve our service. We will share your valuable observations with the operations committee. We very much appreciate your comments that help us to continue improving our facilities and services. Kind regards.
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Jason T wrote a review Oct 2020
Middletown, Maryland106 contributions86 helpful votes
4.0 of 5 bubbles
My family and I stayed at Dreams for four nights in October 2020. Overall we had a great time, although the check in process was a little frustrating. We got into our room around 3:30, but we had to call for our bags twice, and they didn't get to our room until 4:30. Apparently our bags went to another room by accident. The room was spacious and fairly contemporary. My only real gripe with the room is that the cushions on our balcony probably need to be replaced, and the outdoor hot tub was showing its age. That said, those were the only issue we experienced during our trip.

The resort itself is pretty big...there is ample space around the pools, and the grounds are well maintained. There is a pool concierge responsible for restocking dry towels, and there are waiters taking drink orders throughout the day. Omar waited on us several times and introduced me to mezcal, which I ended up really enjoying. There is a water park with two pretty big slides that my kids loved. If you're traveling with kids, I HIGHLY suggest dropping them at Explorer's Club for a few hours if you and your significant other want some time to yourselves. We dropped the kids off two days, from 10AM - 3PM, and they had a blast. It allowed my wife and I to chill on the beach and explore Secrets next door.

The highlight of the resort is definitely the food. I consider myself to be pretty discerning when it comes to dining, and I've come to expect that food at most all-inclusive places is generally average. Not the case at Dreams...all of the meat they prepare is fresh grilled, and I was very impressed to find out that all baked goods and pastries are made onsite daily (check out the cafe next to Tides for a great selection). We didn't want to waste time with a sit down lunch, and they offered grilled foods, tacos, and paella most days in the BBQ area by the main pool. It totally hit the spot, and we didn't have to kill an hour at one of the restaurants.

We received a free upgrade to the Preferred Club, which came in handy for breakfast and snacks, plus they offer top-shelf liquor. I think it comes out to an extra $20~25 pp/day, so I'm not sure I'd pay extra for it, but it was certainly a nice perk. If you're really bent on top shelf liquor, then it may be worthwhile, but we didn't have that many top shelf drinks, so again, not sure I'd pay for it in the future. Another perk of the Preferred Club is the exclusive beach bar and cabanas. I will say, the bartender down there made THE BEST margaritas, and Roxana was there to resolve any of our needs.

We dined at Gaucho, Fusion, Mezes, and then attended the outdoor fiesta one of the nights. The food at all places was scratch made, authentic, and delicious. The baba ganoush at Mezes was actually some of the best I've ever had...the server ended up bringing us more!

Overall, it was a great trip, and we can't wait to get back again!
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Date of stay: October 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karen Nuñez, Otro at Dreams Playa Mujeres Golf & Spa Resort
Responded 4 Dec 2020
Dear jterrell, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Playa Mujeres Golf & Spa Resorts. We were delighted that you’ve enjoyed all the details that we take pride in offering our guests. As is our regular practice, we’ve been happy to share your lovely remarks with our team who take so much pride in ensuring that all of our guests only receive the very best in service. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future. Don't forget this is your home in the Mexican Caribbean. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joshua F wrote a review Jul 2020
1 contribution1 helpful vote
4.0 of 5 bubbles
This resort and its staff went out of their way to serve us. First of all, dont worry about the virus here. They had amazing sanitation standards!! They had us clean our feet and they sanitized our luggage upon arrival from the airport. They all wore masks, even the groundskeepers in the heat!! They sanitized our table at every meal, had us remove our silverware from individually sewn cloth bags, as well as the remote and other items all being sanitized and sealed. A few people I’d like to recognize are the wait staff at Tides. They went above and beyond, and were so friendly. We were especially grateful to have been served poolside by Jocie!! Loved her!! Roxana, the poolside concierge was helpful in making our dinner reservations each day. And if you want a relaxing massage, go see Elysabeth or Lucelly at the spa. You won’t be disappointed. Also, we enjoyed the restaurants, especially breakfast at the World Cafe, and dinner at Maris, Fusion, and Gauchos. Oh, and the ice cream, sandwiches, coffee and pastries at Dolces!! The entertainment staff worked their tails off to set up events on the grounds, working all night to take it down as well. Fredy was very friendly and took my boys on a bike ride. We loved room service and enjoyed the view from our balcony on the 4th of July, and witnessed a beautiful wedding take place. Overall, a big thumbs up and recommendation as a travel destination.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karen Nuñez, Otro at Dreams Playa Mujeres Golf & Spa Resort
Responded 10 Jul 2020
Dear guest, We appreciate the time that you have invested in writing an overview of your stay with us. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks with our team who take so much pride in ensuring that all of our guests only receive the very best in service, also we feel very happy to read that you were highly satisfied with our service and clean and safety protocols. We look forward to having the pleasure of having you back home in the near future. Regards.
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Answer from EconciergeSECPM
Playa Mujeres, Mexico1 contribution7 helpful votes
Dear Dan W, We will love to receive you and your wife very soon for a lovely vacation at our all-inclusive resort in the Mexican Caribbean. Regarding your questions: 1) All our comfortable suites have ceiling fan, but is not possible to provide a fan in the room. 2) Yes, the resort provide laundry service with extra cost, and prices are per piece of clothing.
Answer from EconciergeSECPM
Playa Mujeres, Mexico1 contribution7 helpful votes
Dear Alex O, Thank you for sharing this, it is very important to remark that only our Preferred Club guests receive the following: All Preferred Club suites offer preferred status, upgraded amenities and upgraded services: • Personalized check-in and check-out • Special concierge service • Preferred status and amenities o Preferred Club suites in premium locations o Access to the Lazy River at the Preferred Club Villa section o Upgraded mini-bar o Upgraded bath amenities o Pillow menu • Private Preferred Club Lounge o Daily continental breakfast service o Afternoon hot and cold hors d’oeuvres o Exquisite desserts and fine liquors o Complimentary computer access • Exclusive dining access o Daily à la carte breakfast in Maris restaurant o Daily à la carte breakfast in Oceana restaurant at Secrets Playa Mujeres • Exclusive spa privileges o Complimentary access to hydrotherapy circuit at the Secrets Spa (one day per stay) o 20% off spa treatments (not combinable with any other promotions or offers) • Private Preferred Club beach area o Bali beds in the pool and beach area exclusively for Preferred Club guests o Exclusive access to the Hideaway bar • Access to all Preferred Club amenities at Secrets Playa Mujeres (for guests ages 18+)
Answer from EconciergeSECPM
Playa Mujeres, Mexico1 contribution7 helpful votes
Dear Jared L, At both Secrets & Dreams Playa Mujeres, our attentive Entertainment team can gladly assist you with the best options to watch your favorite game.
Alejandra HZ wrote a tip 25 May
1 contribution
5.0 of 5 bubbles
"Resort looked crowded yet never had problem finding lounge chairs pool or beach. "
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The flippers z wrote a tip 25 May
19 contributions
5.0 of 5 bubbles
"Book the Hibachi grill early! And tip your waiters ..they work so hard! "
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Kelly S wrote a tip 21 May
Oklahoma City, Oklahoma3 contributions2 helpful votes
5.0 of 5 bubbles
"Pre arrange travel to hotel, felt like getting a cab after arriving cost way to much"
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Tania P wrote a tip 19 May
1 contribution
5.0 of 5 bubbles
"-bring lots of sunscreen -bring Aloe Vera -bring $ singles as you will want to tip the staff for their amazing service."
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Crystal I wrote a tip 17 May
1 contribution
5.0 of 5 bubbles
"Bring sunscreen! If you want to carry one around maybe bring an insulated tumbler to keep your drinks cold. It’s very hot here."
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Not the right property for you?
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PRICE RANGE
$814 - $1,410 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
502
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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DREAMS PLAYA MUJERES GOLF & SPA RESORT - Reviews & Price Comparison (Mexico) - Tripadvisor

Frequently Asked Questions about Dreams Playa Mujeres Golf & Spa Resort
Which popular attractions are close to Dreams Playa Mujeres Golf & Spa Resort?
Nearby attractions include Rafa Nadal Tennis Centre (1.0 km), Playa Norte (6.6 km), and Zona Arqueologica El Meco (5.7 km).
What are some of the property amenities at Dreams Playa Mujeres Golf & Spa Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Dreams Playa Mujeres Golf & Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Playa Mujeres Golf & Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Playa Mujeres Golf & Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Dreams Playa Mujeres Golf & Spa Resort?
Conveniently located restaurants include Rusticco Restaurante & Bar, Il Pomodorino , and Kantina Los Tacos de Humo.
Are there opportunities to exercise at Dreams Playa Mujeres Golf & Spa Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Dreams Playa Mujeres Golf & Spa Resort have airport transportation?
Yes, Dreams Playa Mujeres Golf & Spa Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dreams Playa Mujeres Golf & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Playa Mujeres Golf & Spa Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Dreams Playa Mujeres Golf & Spa Resort?
Many travellers enjoy visiting Hacienda Mundaca (10.3 km).
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