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Novotel Phuket Surin Beach Resort

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Traveller (1215)
Room & Suite (284)
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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Just steps from the crystal waters and white sands of Surin Beach, the Novotel Phuket Surin Beach Resort offers the perfect retreat. Contemporary comfort, a warm welcome and a cool welcome drink on arrival helps make your stay stress-free. Located just 30 minutes drive from Phuket International Airport and 25 minutes from the nightlife and shopping of Patong, you can really make the most of your time in one of Thailand's premier beach resorts. Stay connected from your deluxe room or suite at this resort-style hotel in Phuket thanks to high-speed internet access. Relax in front of the flat-screen TV as you watch a movie, or unwind on your private balcony or terrace. Siam Adventure Club features exclusive world-class entertainment and modern amenities for an unforgettable adventure. Feel welcome with our squad of rangers and Elfie the Elephant welcoming you from your first steps into the resort. During your stay, take advantage of the marvelous Kid’s world, the modern Arcade Game’s room
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Property amenities
Room service
Fitness Centre with Gym / Workout Room
Restaurant
Free parking
Bar/Lounge
Spa
Pool
Free Internet
Airport transportation
Babysitting
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Hotel links
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Hotel packages
1,516Reviews
1,499Photos
107Q+A
100Room tips
Traveller rating
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Popular mentions
I spend real good times in Novotel Phuket Surin Beach resort with my family. Room condition, crews, breakfast, pool everything was great. Especially my kid really loved the pool with two waterslide. Willing to revisit? Definitely Yes!
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Hotel's Favourite
I stayed here from the 19th to 27th December with my wife and 16 month old daughter. Upon arrival we were checked in by Nadiia, she was fantastic. Due to my platinum status with Accor we were upgraded to a family suite (worth paying for if you do travel with kids) The hotel as
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Response from gm_novotelsurin, Assistant General Manager at Novotel Phuket Surin Beach Resort
Responded 3 Jan 2019
Dear Scubaboysteve, It was a pleasure welcoming you at the Resort and delighted that you had such a great stay, should it be for the dedicated attention from our Heartists - I will not miss an opportunity to encourage them with the praise you gave, with special mention to Nadia. Also the comfort of our room with special upgrade for the platinum member, the activities for kids, the pools, the resort location 5 mins walk to Surin beach, and easy access to the famous attraction area like Patong. We also provide a free shuttle service to Patong 3 times per day, it’s available to book in advance. We really appreciate your feedback and do hope to have the opportunity to welcome you back again in the future. Warmest Regards, Assistant General Manager
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Stayed 4 nights with a family of 4 kids and they loved every second of it. The Siam Adventure club lived up to its promise to keep the kids entertained with family activities and spoils they loved. From the welcome gift pack, the hourly activities in and out of the pool to the
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This resort is awesome, wonderful, amazing! Everything you need is right here. Great place if you have little kids too - lots for them to do while adults take a break. Good restaurants and activities on the premises and close by. Surin Beach a very short walk away. Some local
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Very nice staffs and atmosphere for kids. But very old and worn out. Kids had a blast. The swimming pool smells bad and also looks very dirty. Elsr service good but pricr for dinner too expensive. Very near to beach.
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12345657
Hi there How old are your kids Have you been to Thailand before etc Thanks Rob
0 votes
Sorry I’m unable to answer your question as we stayed in a family suite. What I will say is that the service is second to none and that children are well looked after with numerous fun activities that are supervised by fantastic, friendly staff.
1 vote
Late check out may be extend to 2-4pm. After that, you may as well hang around the pool and restaurant for a few hours. I don’t think the hotel sells half a day, but you could ask. Good luck.
0 votes
Do a self drive if u can. Roads are not difficult to navigate in Phuket. A small car is no more than RM$100 per day. You will be more mobile and explore more places with a car
1 vote
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Yes it should be smoke free. Even by the pool in open air. I had personally asked a guest to stop smoking at the deck chairs so near to the slides where kids are playing. You may like to alert staff to remind guests about the smoke free rule.
0 votes
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12345622
"Pool side rooms were the best"
"ours over looked the pool and was excellent fully recommended air con was v v gd"
"ground floor poolside suite"
"ground floor pool access was our choice."
"Fam Friendly"
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PRICE RANGE
US$68 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard phuket at surin beach hotel 1234587courtyard hotel cherngtalayphuket courtyardcourtyard surin beach
FORMERLY KNOWN AS
DoubleTree Resort by Hilton, Phuket-Surin Beach
LOCATION
ThailandPhuketThalang DistrictChoeng Thale
NUMBER OF ROOMS
254
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