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Ibis Styles Phuket City

23 Thawornwongwong Road Amphoe Muang Phuket, Phuket Town, Phuket 83000 Thailand
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Traveller (186)
Room & Suite (112)
Dining (35)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#17 of 133 hotels in Phuket Town
Location
Cleanliness
Service
Value
Hip and colorful hotel to discover Phuket differently. Feature the cosy and full-equipped standard and family rooms, restaurant, bar, greenery garden and free parking. Perfectly located in walking distance from shopping, art galleries, cultural sites and local markets, just few minutes drive from the beach, it is the perfect choice for business and leisure travellers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
24-hour security
Baggage storage
Parking
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Flatscreen TV
Bath / shower
VIP room facilities
Bottled water
Clothes rack
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English, Thai

Location

23 Thawornwongwong Road Amphoe Muang Phuket, Phuket Town, Phuket 83000 Thailand
Name/address in local language
Ibis Styles Phuket City
206Reviews13Q+A15Room tips

Reviews
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Paphanin B. wrote a review 10 Mar
6 contributions44 helpful votes
We went to the early flight from Bangkok to Phuket. This is our first time in Phuket city. A bit worry and tired from long journey but when we arrived the hotel and met the receiptionist guy his name is “Com” He is super friendly and polite to us with a active and sincere smile. On top of that his service skills is very good. I’m impressed that he could find a room for us and understand how tired we are. Thank you for the excellent service and very warm welcome! 🙏🏼
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nawarat Sumethakul, Guest Services / Front Office at Ibis Styles Phuket City
Responded 1 week ago
Dear Guest, We very much appreciate your comments regarding your stay at ibis Styles Phuket City. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. We are also happy to read that your experience with our front desk team played a key part in your satisfaction. We will ensure that we recognize Khun Com personally for his great service and we are very lucky to have fantastic assets in him. Thank you for your kind feedback, and we hope to see you again very soon. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adline Ancy wrote a review Feb 2024
Doha, Qatar9 contributions
The worst experience ever. We booked for double bed room and we were given with wheelchair accessible interconnecting room without informing upon check-in. We called the reception as we didn’t want to stay in accessible room and we were confirmed to move morning 10am. When we called in the morning the response what we received was not at all helpful.. staff is not friendly or empathetic, staff doesn’t care about the customer problems. As they were taking soo long we informed the receptionist to do the room move in our absence as we were heading out. When we came in the evening we were just given the excuse saying they are fully booked. No apologies no empathy nothing. There is no privacy when u are in the washroom..The AC makes some weird noise. Water flows all over shower area after you take shower. This is not acceptable when you stay at brand Ibis. Do not blindly book this hotel because of the name. The staff will just give you random room and lie to you next morning telling all the double bed rooms are accessible rooms and evening suddenly fully hooked. very poor service, staff is not helpful to your problems. They just give any random excuses.. doesn’t do justice to the brand Ibis. Room no 2208
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: The staff is not helpful for your problems.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nawarat Sumethakul, Guest Services / Front Office at Ibis Styles Phuket City
Responded 2 weeks ago
Dear Guest, Thank you very much for taking your time to tell us about your experience at ibis Styles Phuket City. We regret to read that some areas of your stay did not meet your expectations. We take your feedback concerning to the room type booking and the rest of points that you mentioned. We will be sure to share this feedback with the team for our improvement. We hope that this experience will not impair your trust in ibis Styles Phuket City and we sincerely hope that you give us another opportunity to better serve you again in the future. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sagar Master wrote a review Feb 2024
2 contributions
First of While Check-In reception did not inform about the details of about property or the room. Also we were given accessible room even without informing while checkin at the hotel where as we had book for Standard King Room. In addition to this AC Makes sooo loud noice which makes it sooo difficult to sleep peacefully. Room wasn’t cleaned properly having stains in the washroom. Later when calling right after 15-30 minutes reception staff informed us to call in the morning at 10:00 to move the room which never happened and after following up multiple time they kept on saying let me check… While going out for city tour we informed Reception staff that bags are kept packed you can move the room and we’ll collect the key once back. Later in the evening when we came to check at the reception we were informed they kept us in the same room. No change at all. Very Pathetic service.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nawarat Sumethakul, Guest Services / Front Office at Ibis Styles Phuket City
Responded 2 weeks ago
Dear Guest, Thank you very much for taking your time to tell us about your experience at ibis Styles Phuket City. We regret to read that some areas of your stay did not meet your expectations. We take your feedback concerning to the room type booking and the rest of points that you mentioned. We will be sure to share this feedback with the team for our improvement. We hope that this experience will not impair your trust in ibis Styles Phuket City and we sincerely hope that you give us another opportunity to better serve you again in the future. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MMchj wrote a review Jan 2024
Thailand44 contributions40 helpful votes
Love the location of this hotel as it is very convenient to travel around by walks. The room is comfortable and clean with super friendly services from every staff. Special thanks to Maimoon for her extra care and attentive to all the details to make our stay more memorable and enjoyable in the town area!
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Paul Smith, General Manager at Ibis Styles Phuket City
Responded 28 Jan 2024
Dear Guest, We are pleased to read that you enjoyed your stay at the ibis Styles Phuket City. We are also happy to read that the lcoation, room design and comfort and super friendly service impacted your stay positively. We thank you for your kind words regarding Khun Maimoon we know we are very lucky to have her as a colleague and we will be sure to thank her personally for her great service. Kind Regards Paul Smith
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kate.SK wrote a review Jan 2024
4 contributions
Hotel is convenient and easy to find something to eat also valuable for stay. Staff was helpful especially thank you K.Maimoon at lobby she very nice, helpful and great service. Breakfast was good and tasty. We have a nice stay and will be back for sure.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Smith, General Manager at Ibis Styles Phuket City
Responded 28 Jan 2024
Dear Guest, Thank you for taking the time to tell us about your experience with us. We are thrilled to read that you enjoyed your stay and the service of our reception team and in particular from Khun Maimoon positively impacted your stay. We will be sure to reward them for their great service. We are also thrilled to see that you enjoyed your breakfast and hope you can come to see us again soon. Kind Regards Paul Smith
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Teerapong J wrote a review Jan 2024
2 contributions
There is parking area.Hotel is a center town its easy to go to main point. In front of hotel is a local morning market good choice for local breakfast. Many staff very friendly helpful and always greeting when they see me.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Smith, General Manager at Ibis Styles Phuket City
Responded 21 Jan 2024
Dear Teerapongj2020, Thank you for your review, we are pleased to read that the hotel locaiton, breakfast at the local market as well as the staff service were all points you enjoyed about your stay. We all hope to see you again soon. Kind Regards Paul Smith
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jannii wrote a review Jan 2024
Bangkok, Thailand3 contributions
This is an amazingly unique hotel unlike anywhere l’ve ever stayed before. The staff FO are so welcoming and night and are happy to help with any request. Thank you FO team for service. We hope we will see you again on the next visit there. Nice hotel.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Smith, General Manager at Ibis Styles Phuket City
Responded 21 Jan 2024
Dear Travel08730803251 Thank you for your positive review, we are pleased to read that the reception team were a key aspect that made you enjoy your stay, we all hope to see you again very soon. Kind Regards Paul Smith
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul wrote a review Jan 2024
Moscow, Russia3 contributions1 helpful vote
This is a nice hotel at great location if you wanna explore Phuket town - there are many pubs, bars and cafes to visit. Rooms in the hotel are cozy and clean. Breakfast buffet has many things to select from, food is good in general, you’ll be happy to have breakfast in the hotel. Staff is really amazing, very helpful, and smiling every time we meet :) Thanks to reception personnel for warm welcome and service. Definitely will come again!
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Date of stay: January 2024Trip type: Travelled solo
Room Tip: Use this location to explore Phuket town. Great to visit Sunday market, local cozy bars, and take...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Paul Smith, General Manager at Ibis Styles Phuket City
Responded 21 Jan 2024
Dear Resort14752042170, Thank you for taking the time to tell us about your recent experience, we are thrilled to see you enjoyed your stay and the breakfast, room cleanliness and design as well as the service from the team were all key highlights for your stay. We all hope to see you again very soon. Kind Regards Paul Smith
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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marien2a wrote a review Jan 2024
Ajaccio, France4 contributions4 helpful votes
Very good trip. I goes for holidays with friends. Staff very friendly and near by everything. I very recommended this hotel. It is my first time in Thailand and I will go here next time. Breakfast was good with choice for everyone. I recommend a lot !
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Smith, General Manager at Ibis Styles Phuket City
Responded 21 Jan 2024
Dear Marien, Thank you for taking the time to let us know about your experience with us. We are very pleased to read you enjoyed your stay and hope you can come back soon for another positive experience. Kind Regards Paul Smith
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chayuda L. wrote a review Dec 2023
Phuket, Thailand79 contributions22 helpful votes
I stay at Ibis Style Phuket town just for a short visit to look around old town as per hotel location that located in center of phuket town. Hotel provide share facilities with Novotel Phokeeta ( swimming pool, fitness,bar ) all seem nice until i get to the room the cleanliness in room have to improve as AC dust and dirty glass still there. Thanks to Khun Golf, I met him at front desk and he help me solve all problems. Breakfast was good enough for budget hotel. Totally Recommend for those who looking for a budget hotel in town as this hotel their all staff are provide outstanding service especially khun Golf and Khun Nid 😊
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Smith, General Manager at Ibis Styles Phuket City
Responded 21 Jan 2024
Dear Guest, Thank you for taking the time to tell us about your recent stay with us. We are pleased to read that you enjoyed your stay with us and that the hotel team played a key role in your satisfaction. We take you comments regarding cleanliness and AC on board and will work to improve these aspects of our guest experience. We all hope to see you again soon. Kind Regards Paul Smith
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$59 - $74 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketPhuket Town
NUMBER OF ROOMS
137
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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IBIS STYLES PHUKET CITY - Hotel Reviews & Price Comparison (Phuket Town, Thailand) - Tripadvisor

Frequently Asked Questions about Ibis Styles Phuket City
Which popular attractions are close to Ibis Styles Phuket City?
Nearby attractions include Vr Club#1 Phuket (0.3 km), Robinsons Department Store (0.03 km), and Waylany Kids Cafe (0.4 km).
What are some of the property amenities at Ibis Styles Phuket City?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Ibis Styles Phuket City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ibis Styles Phuket City?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Ibis Styles Phuket City?
Yes, free parking is available to guests.
What are some restaurants close to Ibis Styles Phuket City?
Conveniently located restaurants include Krua Talad Yai, Talung Lounge, and Kolae Pool Bar.
Are there opportunities to exercise at Ibis Styles Phuket City?
Yes, guests have access to a fitness centre during their stay.
Does Ibis Styles Phuket City have airport transportation?
Yes, Ibis Styles Phuket City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ibis Styles Phuket City?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ibis Styles Phuket City?
The staff speaks multiple languages, including English and Thai.
Is Ibis Styles Phuket City accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.