On Hotel Phuket
160 reviews
#107 of 157 Hotels in Karon
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643 Patak Road Amphur Muang, Karon, Phuket 83100 Thailand
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About
#107 of 157 hotels in Karon
Location
Cleanliness
Service
Value
Whether it is a holiday or just a regular season, a stay in ON Hotel is your assurance of a quality service and a carefree vacation. Strategically located just a few walks away from the white sands of Karon Beach, (Phuket's third longest beach), the newly renovated ON Hotel is the place to be. Being one of the pioneer establishments in the area, we most likely know what everyone needs and what everyone wants. On hotel not only caters your need of comfort while miles away from home but also gives you the convenience in satisfying your wants of beach adventure, non-stop shopping, endless dining and awesome entertainment since our place is perfectly located for discerning travelers who wants to stay in the midst of these all. A grand vacation should always have a grand food. On Hotel's own Louis Kitchen offers, seafood, Thai cuisine and international cuisine with over 200 dishes to choose from. Discover the charm of one of the world's most visited tourist spot in the carefree zone of On Hotel
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Children Activities (Kid / Family Friendly)
Airport transportation
Baggage storage
Currency exchange
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Shuttle bus service
Car hire
Non-smoking hotel
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish, Filipino and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
87Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
Contact
643 Patak Road Amphur Muang, Karon, Phuket 83100 Thailand
Name/address in local language
Getting there
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160Reviews5Q+A10Room tips
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I dont often write reviews unless somewhere is really bad or really good. This one is thelatter, im pleased to say. I arrived feeling a little tired and jaded {my experience at the airpot was of feeling like just another one of so many tourists}. I was warmly greeted and made to feel very welcome by Cookie and Juls on reception - they were so pleasant and warm. Noticing the hotel was on a busy road, I asked for a quiet room. Cookie obliged with a nice spacious, quiet room. Whenever i was anywhere nearby the reception area, i was warmly greeted by Cookie and Juls. Nothing was too much trouble for them. They went out of their way to make me feel welcome. This makes such a difference. The staff generally were helpful and kind. fantastic people. Obviously its not a 5 star hotel and that is reflected in the price, but the rooms were clean comfortable and spacious. But most of all, Cookie and the staff were fantastic!…
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Date of stay: February 2020
Value
Cleanliness
Service
2 Helpful votes
Helpful
Response from On-Hotel-Phuket, ผู้จัดการ at On Hotel Phuket
Responded 10 Feb 2020
Dear KevinParticularGuest, Thank you very much for writing us an awesome review. Your review was an absolute pleasure to read! We trust you had a memorable stay with us. Rest assured that we will share your feedback with the entire team and they will happy to read it. We can't wait to have you back, hopefully, sooner rather than later. Kind regards, The Management On Hotel Phuket
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We stayed in the Standard room with a double bed, unfortunately our aircon was broken and the room/bathroom were very basic, we had a kettle but no cups/mugs and so on! However the location is great if you want a short walk to Karon Beach or to restaurants, the downside of this is being kept awake until past 2am because of nearby bars! Reception were keen to get us out of our room on time, unfortunately not the best stay! Would also suggest an elevator for the three floors!
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Date of stay: March 2019Trip type: Travelled as a couple
Helpful
Response from On-Hotel-Phuket, ผู้จัดการ at On Hotel Phuket
Responded 24 Mar 2019
Dear Georgia-g-house, Thank you for taking the time to tell us about your experience at On Hotel Phuket. I am sorry that aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures in accordance with the Operation Department to address the problems that you have mentioned. Please accept my apologies for this shortfall in service delivery you experienced. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, The Management team -On Hotel Phuket
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Location 5/5 Breakfast 4/5 Vibe 6/5 Crew 10/5 Love this place amazing atmosphere! Special thanks to chai and his crew to make us a Great vocation. I will come back for sure im strongly recommend you to make this your hotel.
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Date of stay: March 2019Trip type: Travelled as a couple
Helpful
Response from On-Hotel-Phuket, ผู้จัดการ at On Hotel Phuket
Responded 10 Mar 2019
Dear Noam F, We would like to thank you for your time and your positive comments regarding your recent stay at On Hotel Phuket. We are most delighted to read that you have spent a great time with us. Your encouraging and kind comments are a great motivation and give us even more enthusiasm in maintaining our efforts to offer high quality service to our guests. It is always pleasant to receive positive feedback from our contented guests. Be assured that your relevant feedback will provide valuable support to all of our staff, as we strive continuously to reach excellence. Once again thank you for choosing On Hotel Phuket for your recent stay in Phuket. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will be more than excellent and truly unforgettable. We look forward to welcoming you back soon for another Pullman experience. Yours Sincerely, The Management On Hotel Phuket
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On arrival check in was OK. We were shown to our room and given key card. The room was basic but had what you needed. The cleaner was in every day and left fresh towels, however, did NOT change the bed sheets. We thought this strange and on asking were told they would be. This didn't happen. On checkout our taxi arrived but the owner wouldn't let us leave and said the room had to be checked. We waited for around 10 mins and one of the hotel workers came down to the reception with the sheets, with a make up stain?! We were told we had to pay 2000 baht as we had wrecked the duvet..... Unfortunately for the ON, my wife is allergic to make up and hasn't worn it for over 20 years!!! We refused to pay while they were talking between themselves and walked out. Funny enough I had seen a similar hotel in Thailand on YouTube using the same scam before we went so beware!!!…
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Date of stay: February 2019Trip type: Travelled as a couple
Helpful
Response from On-Hotel-Phuket, ผู้จัดการ at On Hotel Phuket
Responded 19 Feb 2019
Dear CraigCruz19, Thank you for taking the time to tell us about your experience at On Hotel Phuket. I am sorry that aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures in accordance with the Operation Department to address the problems that you have mentioned. Please accept my apologies for this shortfall in service delivery you experienced. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, The Management team -On Hotel Phuket
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Michael C wrote a review Aug 2018
Saltburn-by-the-Sea, United Kingdom11 contributions42 helpful votes
We stayed here for 2 nights and hated the resort. Absolutely full of Russians. Found them extremely rude. The room itself wasn’t very clean. There was sand everywhere and everything was dusty and grime. No balcony just a sliding window. But there was space for a small patio? God knows why they didn’t use it. Couldn’t wait to leave
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Date of stay: February 2018Trip type: Travelled as a couple
3 Helpful votes
Helpful
Response from On-Hotel-Phuket, ผู้จัดการ at On Hotel Phuket
Responded 30 Aug 2018
Dear Michael C, Me and all the staff at On Hotel Phuket. apologize very much for the inconvenience caused during your stayed with us. We will take your feedback to improve the quality of our services. I hope that everyone will get a chance to deliver a better experience at the right again the next time . Sincerely, Miss Pairoh Rachprasit (Kung) On Hotel Phuket
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PRICE RANGE
US$18 - US$247 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKaron
NUMBER OF ROOMS
145
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Claim Your Listing Frequently Asked Questions about On Hotel Phuket
Which popular attractions are close to On Hotel Phuket?
Nearby attractions include Nordic Fashion (0.04 km), Unique fashion (0.3 km), and Alex Fashion House (0.3 km).
What are some of the property amenities at On Hotel Phuket?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at On Hotel Phuket?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at On Hotel Phuket?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to On Hotel Phuket?
Conveniently located restaurants include Sabaijai Cafe, Napoli In Vespa, and Two Chefs - Karon Beach.
Does On Hotel Phuket have an airport shuttle?
Yes, On Hotel Phuket offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at On Hotel Phuket?
The staff speaks multiple languages, including English, Spanish, French, Italian, Thai, and Filipino.