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Ratua Island Resort & Spa

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Bp 396, Luganville, Espiritu Santo Vanuatu
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About

#1 of 9 hotels in Luganville
Location
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2020 Travellers' Choice Best of the Best
Ratua Island is a wild, magical place with authentic people who offer a simple and warm reception in a naturally beautiful environment. The resort boast of its hand-crafted teak wood villas reconstructed from 200-year old traditional houses in Java and Sumatra. There are 14 Indonesian villas and 2 luxury safari tents, that have been specially reconstructed onsite offering stunning views with a private deck or beach. Located in the Vanuatu Archipelago, off the South East tip of Espiritu Santo, Ratua is only a 35-minute motorboat journey (weather dependent) from the mainland on our own motor launch. In enhancing guests' experience, Ratua offers wide selection of activities within the island. Swim with horses, Malo blue hole adventure, legend of Kava, are some of the unique offerings that guests enjoy. Most days guests enjoy standup paddle board, kayak, canoe, snorkel, and swim in calm Ratua bay. Alternatively, other guests walk/run around the private island to their hearts content.
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Full view
Property amenities
Free internet
Bar / lounge
Beach
Canoeing
Babysitting
Children Activities (Kid / Family Friendly)
Shuttle bus service
Spa
Public wifi
Restaurant
Breakfast available
Breakfast buffet
Diving
Snorkelling
Fishing
Couples massage
Facial treatments
Full body massage
Concierge
Non-smoking hotel
Laundry service
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Room features
Private balcony
Minibar
Refrigerator
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Hidden Gem
392Reviews29Q+A100Room tips
Traveller rating
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Peter T wrote a review Feb 2020
Sydney, Australia227 contributions44 helpful votes
+1
Having never thought about going to Vanuatu before - all I can say is DO IT! But if you’re going you stay anywhere - stay here. The place is amazing, the food was fantastic and the environment clean and beautiful. We stayed at crocodile and was nicely positioned, quiet and a great spot out the front to read and relax while looking at the ocean. As we stayed over Christmas, they put on a great spread for lunch and we carried on for most of the afternoon drinking and chatting to the owners and fiends we had made. The local band was fanatic and island night was great fun. We choose to unwind on the day so didn’t do you many activities - but the blue hole is defn worth a visit. A tranquil tropical getaway only a few hours from SYDNEY - forget Fiji or anywhere else, Vanuatu and Ratua island is the place to be!
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Date of stay: December 2019Trip type: Travelled as a couple
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Response from Ratua Management, General Manager at Ratua Island Resort & Spa
Responded 26 Mar 2020
Dear Peter, Thank you for the kind review. It was absolutely great to have welcomed you here in this little island paradise and we are glad that you left totally “Ratua’d”! Thank you for the strong recommendation too! Kava, kava, kava! We look forward to welcoming you again and please send our regards to Brendan. Regards, Ratua Team
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Kira M wrote a review Jan 2020
Sydney, Australia29 contributions36 helpful votes
Our week-long stay at Ratua was nothing short of magical.  For those travelers looking for something truly unique, special and seemingly undiscovered, this is the place.  You could believe for an entire week that you had somehow stumbled upon the greatest secret in Vanuatu, and that among this tremendous natural beauty, genuine warmth and friendliness, and return to the elements, you had found the perfect getaway.  We spent the week without shoes, without screens and with the happiest children (and adults!) we have ever had.   Mornings began early, with a sunrise paddleboard ride around the lagoon, looking down at giant sea turtles, colorful fish, rays, and all sorts of sea life.  Then we would return for a delicious breakfast, followed by hours of swimming, snorkeling and relaxing.  Lunch was the next delight, and then perhaps we would spend a few hours reading and playing games in the over-water lounge in Fish Village, followed by more exploring and swimming.  Evenings were a wonderful treat- our hosts brought delightful and unexpected entertainment from the nearby islands.  Both the adults and children alike were fascinated by the water musicians, the bamboo band and the staff band.  Dinner and dessert was varied and always great.  And then we would fall asleep under the mosquito nets in our villas to rest until the next day.      Not a single time during the entire week did our children even ask about television or screens, they were never bored, and they thrilled at having the ability to go anywhere in the resort with shoes, knowing that all of the staff knew them by name and were available to help if needed.  They loved swimming out to the dock and jumping off, finding fish in the reefs, and snorkeling in the shallow warm waters.    We also took advantage of some of the really unique activities on the island.  One morning, we took our boys out fishing with Sam and to their immense delight, they reeled in an enormous coral trout from the ocean (almost bigger than our son!).  We did the swimming with horses activity one afternoon with Johnnie, which was completely unique.  And the boys went out one night for crab hunting with Roy, which delighted them to no end.  Oh and of course the adults signed up for some lovely spa treatments in what must be the most scenic spa in the Pacific.   To a person, the staff were warm, welcoming, friendly and helpful.  The general managers (Eileen and Bong) were constantly available, knowledgeable, informative, and receptive to all of our questions and feedback.  Other reviews have talked about how much they go above and beyond, and we saw this as well when one of our group had some ear issues and Eileen somehow obtained medicine from the city within hours.  The waitresses were kind and patient,  and the ladies at the spa were also great.   I will caveat to say that for those who prefer large resorts with air conditioning, pools, multiple bars and restaurants, and kids clubs, this may not be the place for you.  There are no locks on the doors (none are needed!), no screens in the windows, and an occasional lizard in your bathroom.  But for those who are seeking an adventure, open to new experiences and places, and looking to re-connect with nature, people and perhaps their children, you will find nowhere better than Ratua.  We already cannot wait to return.  
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Date of stay: January 2020
Value
Cleanliness
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Room Tip: Fish Village is great for families and groups.
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Response from Ratua Management, General Manager at Ratua Island Resort & Spa
Responded 26 Mar 2020
Dear Kira, Thank you for the long, very detailed, and kind review. We enjoyed reading it, great title too! It was a pleasure having you here on the island along with your close friends Arash, Leili and Family. Thank you for pointing out the unique qualities of Ratua as it’s not everyone cup of tea, but for those wanting to experience something off the beaten track, Ratua just might be the place as you eloquently mentioned in your review. The luxury aspect of Ratua is space, serenity, authenticity, and rich beauty of nature. Thank you very much for your recent stay, we enjoyed our conversations, and we hope to see you again soon. Please send our regards to Charles, Caleb and Henry. Regards, Ratua Team
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Violet16 wrote a review Jan 2020
Lake Macquarie, Australia16 contributions6 helpful votes
I visited Ratua with my cousin. It was simply amazing! There is safe and easy snorkelling access to the reef straight off the beach! We saw turtles, clown fish, sea cucumbers, clams and beautiful coral to name just a few metres off the beach. The staff at this resort are friendly, welcoming and make your stay feel like a real home away from home. The activities are wonderful, all equipment available for SUP and kayaking around the little lagoon. Fabulous food and over water spa! Accommodation is traditional Balinese. This is a destination suitable for friends, families and couples. The island is quiet and relaxing- just beautiful. The only thing to be aware of is flight times in and out of Santo and the boat ride on a smaller boat to the actual island is approx 35 minutes. No TV and Wi-fi is limited to the reception/some area of the bar. I would go back in a heartbeat!
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Date of stay: January 2020Trip type: Travelled with family
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Response from Ratua Management, General Manager at Ratua Island Resort & Spa
Responded 26 Mar 2020
Dear Violet16, It was great to have welcomed you and your cousin here in Ratua. We are happy to hear that you find your visit quite an amazing experience with close encounters of the rich marine life just in front of the resort, no need to take a boat ride to swim with the turtles! Thank you also for mentioning the flight times in and out of Santo. Yes, it can be a bit of a challenge to come to this part of the world but you may also arrive in style via private charter from Port Vila which saves you a lot of time waiting in the airport. On another note, yes there is no television in the rooms and WIFI is limited in the reception/Yacht Club. The reason is to urge guests to engage in nature and enjoy the holidays with family and friends instead of connecting to the world wide web. It’s nice to disconnect sometimes  See you again soon! Regards, Bong
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Phillip P wrote a review Jan 2020
6 contributions5 helpful votes
The service here is incredible. Everything had a very nice luxe feel. You must be prepared for the heat as it can get very hot at times but the feeling of an all inclusive island where everyone is very friendly (shoutout to Bong who was a most gracious host) and you dont even need a key. Some considerations maybe - no pool, not a big point at all but might be nice as an option. - snorkelling equipment is a bit lacking, people tend to take and keep for the duration of their stay so coud do with a refresh and have surplus - the rooms can get very hot! the ceiling fan blowing onto the fabric of a mosquito netted bed is not working. Need another solution to get some ventilation into the beds. Overall the stay here was amazing and the food incredible. Best in Vanuatu. Would recommend 3-4 nights. We did only 2 which felt a bit too short!
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Date of stay: December 2019
Location
Service
Room Tip: Ask for the Deer villa - it has a private overwater deck!
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Response from Ratua Management, General Manager at Ratua Island Resort & Spa
Responded 26 Mar 2020
Dear Phillip P, Thank you for coming to stay at Ratua on your honeymoon and congratulations once again! Thank you also for the kind review and special mention as our mission is to offer magical moments to all our guests. We are happy that you enjoyed your visit although I must say that we need more snorkelling gears during busy season, thank you for this feedback, we will definitely restock our supplies. We hope to welcome you again in the future, perhaps with a new member of your family? Regards, Ratua Team
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GJ P wrote a review Jan 2020
Brisbane, Australia8 contributions10 helpful votes
Bong and Eileen were wonderful hosts. The island is majestic. We enjoyed the relaxing, snorkeling, horse riding and swimming with the horses. Truly a special part of the world and worth the boat ride to get there.
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Date of stay: October 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from Ratua Management, Agency / Consultant at Ratua Island Resort & Spa
Responded 26 Mar 2020
Dear 9gjp, Thank you for taking time to make a review. We are happy to that you came to visit Ratua and enjoyed its unique activities. Indeed, this island is filled with wonders that make your visit memorable. Hope to get the chance to welcome you again. Best regards, Ratua Team
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PRICE RANGE
US$270 - US$792 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ratua private island hotel luganville
LOCATION
VanuatuEspiritu SantoLuganville
NUMBER OF ROOMS
16
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Frequently Asked Questions about Ratua Island Resort & Spa
Which popular attractions are close to Ratua Island Resort & Spa?
Nearby attractions include Freshwater Plantation (6.8 km).
What are some of the property amenities at Ratua Island Resort & Spa?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a spa.
What food & drink options are available at Ratua Island Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Are there any historical sites close to Ratua Island Resort & Spa?
Many travellers enjoy visiting SS President Coolidge (11.6 km).
Does Ratua Island Resort & Spa have any great views?
Yes, guests often enjoy the harbour view available here.