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Mercury Phu Quoc Resort & Villas

Traveller (443)
360
Panoramas (118)
Pool & Beach (185)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located on Phu Quoc Island, just 5 min away from Duong Dong Airport, Mercury Phu Quoc is surrounded by tropical gardens on a beautiful stretch of beach in front of the Gulf of Thailand. The resort features 79 spacious villas, 2 bars, 2 tennis courts,a fabulous restaurant, swimming pool and spa with sauna and Jacuzzi facilities.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport Transportation
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Ocean View
Romantic
HOTEL CLASS
Reviews (306)
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184 results
Traveller rating
93
62
17
3
9
Traveller type
Time of year
LanguageEnglish
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93
62
17
3
9
Show reviews that mention
All reviews f b manager private beach swim up bar executive villa phu quoc villa number quiet location music band rest and relaxation about minutes from the airport night market our entire stay guest relations manager garden villa great villa peace and tranquility common areas
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1 - 5 of 184 reviews
Reviewed 3 days ago via mobile

We arrived late at night and it took us about 3 hours to check in due to some hidden fees that I don't agree with. We have 10 people, but one is a young child that is free so 9. When booking on agoda, it...More

Date of stay: December 2018
Thank Tracy B
Reviewed 1 week ago via mobile

We stayed here for two weeks with full board. From the first moment we were well taken care of. Everyone is super friendly and they helped us with small matters, like finding a ruler, to getting us a doctor or arranging for a cab for...More

Date of stay: January 2019
Thank 416camilla_
Response from Mercury_PQ, Guest Relations Manager at Mercury Phu Quoc Resort & VillasResponded 1 week ago

Dear 416camilla_. A very warm greeting from us here at Mercury Resort & Villas, Phu Quoc. I would like to start by thanking you for taking the time to share your experiences and opinions here on this forum. I am so pleased to see that...More

Reviewed 2 weeks ago

Pros: grounds and beach very clean rooms very large, clean and comfortable air-con and wifi very good staff very attentive, professional, pleasant and helpful Cons: fairly remote location - no facilities in walking distance only one restaurant on site, which is relatively expensive and has...More

Date of stay: December 2018
1  Thank worldtravellerplu
Reviewed 2 weeks ago via mobile

This review was flagged for some unknown reason well I'll put it back up. By far the most horrible resort spa experience we had. To start off we called in ahead of time to get everything situated so that we would have no problems getting...More

Date of stay: December 2018
4  Thank binryb
Response from Dat L, Director of Sales at Mercury Phu Quoc Resort & VillasResponded 2 weeks ago

Dear binryb, Thank you for recent review. We are surprised that there is only 01 issue regarding the Xmas Gala Dinner charge but you wrote totally 04 very bad reviews about us! Yes, Agoda.com doesn't tell guests (even we try to ask them to state...More

Reviewed 2 weeks ago

I visited Mercury Phu Quoc Resort with a few friends for a long weekend. There were pros and cons to the stay, but overall it was a nice resort. The pros-the pool and swim up bar are fantastic. The drinks are cheap, and the beach...More

Date of stay: November 2018
2  Thank Daisy B
Response from Mercury_PQ, Guest Relations Manager at Mercury Phu Quoc Resort & VillasResponded 2 weeks ago

Dear Daisy B. Warm greetings from us here at Mercury resort & Villas , Phu Quoc. To start I would like to thank you for your honest review and for choosing to stay with us for your vacation here in Phu Quoc. I am happy...More

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Questions & Answers
Ask a question
Etty15
27 June 2018|
AnswerShow all 2 answers
Response from Mercury_PQ | Property representative |
Hello! Yes, we do! Please contact reception to register.
0
Votes
Google Translation
Stolenpadman
27 January 2018|
AnswerShow all 4 answers
Response from Nina1072 | Reviewed this property |
HI Angela, Sorry just got your question. You've been answered about, kettle, air cond and meals outside. However I coud tell spirits over there are really fair, not overpriced compared to other places... More
1
Vote
BoardmanMijas_Spain
9 September 2017|
AnswerShow all 2 answers
Response from Thuy N | Reviewed this property |
There is a small gym with basic facilities
1
Vote
Room Tips
"ask for a room away from the adjacent building site"
worldtravellerplu
2 weeks ago
Read review
"All rooms are lovely, each had its own outdoor pool - we enjoyed our stay"
Daley_10
1 Oct 2018
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"all "villa" is facing to garden"
KarinL2439
9 Apr 2018
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"Request any other villa but number 3, unfortunately the view you get from this villa is a view of the..."
BarryS504
8 Apr 2018
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PRICE RANGE
US$84 - US$400 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Mercure Phu Quoc Resort & Villas
LOCATION
VietnamKien Giang ProvincePhu Quoc IslandDuong To
NUMBER OF ROOMS
79
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