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I've been staying at the Crown Plaza few times over the last 3 years and this time I felt a much better and fresh environment. Only negative is that the restaurant was closed and this was not expected from a 4 star hotelMore
Date of stay: January 2019
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 2 weeks ago
Dear Mr. paolomY4379ZR,
Thank you for taking the time to tell us about your experience at Crowne Plaza MILAN - MALPENSA AIRPORT.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand...More
Didn’t start well as shuttle bus drove off as we approached. Wasn’t easy to find stop and in dark not clear if it was right bus. Called hotel and was told 45 minutes until next bus, or could get transfer to other terminal and then...More
Date of stay: November 2018
1 Thank HuwC832
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 15 November 2018
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza MILAN - MALPENSA AIRPORT. As a Club IHG rewards member, your feedback is very important for us.
I would like to start by...More
The hotel is less than 2km from the terminal 1 complex. Easy to drive to, or take the shuttle provided by the hotel. Friendly check-in staff, very efficient. The restaurant serves a varied menu until quite late in the evening, food reasonable and reasonably priced,...More
Date of stay: October 2018
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 5 November 2018
Thank you for leaving this extremely kind feedback.
It's a pleasure to notice that your stay in our hotel satisfied your expectations.
We are glad to hear that you appreciated our staff service and facilities offered, such as the shuttle bus to the...More
After a three week tour of the areas around Lucca (primarily), Milan, and Parma that focused on food and music, we dreaded eating our last meal before our return to the states at an American chain restaurant, necessitated by our need to be at an...More
Date of stay: October 2018
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 22 October 2018
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.
We are very happy to have given you an excellent last dinner in Italy, it will be my concern to share your...More
I have today cancelled two future reservations I had made at this hotel and will stay at another hotel near the airport.
I have contacted customer services today to express how disappointed and dissatisfied I was staying at this hotel last night.
I had always...More
Date of stay: October 2018
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 17 October 2018
We sincerely apologize for having failed to exceed or at least meet your expectations on this occasion. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and...More
Welcome to Crowne Plaza Milan-Malpensa Airport, an upscale 4 star superior hotel located just 2 minutes away from Milan Malpensa International Airport. Take advantage of our complimentary shuttle running to/from …MoreTerminal 1 on a scheduled basis and Terminal 2 on request. Alternatively, the airport offers a 24hr free shuttle service between the two Terminals with a bus stop just 500m from the hotel. Choose one of our contemporary and elegant rooms and stay connected with your family and colleagues using Wireless and Wired internet connection. If you need to work while dining either in our bar or restaurant, Wi-Fi connection will be on us! Treat yourself to a mouth watering Italian meal in our restaurant La Brughiera , recently awarded the Food & Beverage Excellence prize for 2008. The bar I Celti with its variety of snacks, healthy options and international drinks, represents the perfect place to do business or to enjoy moments of relax. After a tiring working day or before a long flight why not to unwind or exercise in our complimentary Health & Fitness Centre featuring cardio-fitness circuit, sauna and Turkish bath. Whether looking for a breakout room for interviews or a location for your next annual conference Crowne Plaza Milan-Malpensa Airport hotel boasts a modern conference centre equipped with the latest technology. Enjoy your stay with us! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Soledad d | Property representative |
thank you for your message futher to I kindly inform you that from our Crowne Plaza Milan Malpensa Airport is not possible to see the airport/runway but from the upper floor of our Holiday Inn Express Milan... More
thank you for your message futher to I kindly inform you that from our Crowne Plaza Milan Malpensa Airport is not possible to see the airport/runway but from the upper floor of our Holiday Inn Express Milan Malpensa Airport you can easier see all take offs and part of the Malpensa Terminals.
I remain at your complete disposal in case of any further need.
Have a nice evening!
Crowne Plaza Milan Malpensa Airport
Holiday Inn Express Milan Malpensa Airport