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Georgioupolis Resort

Traveller (293)
360
Panoramas (8)
Pool & Beach (109)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Georgioupolis Resort&Spa offers a unique holiday experience to those that want to enjoy the incomparable Greek Hospitality whilst seeking top quality services in a relaxing environment, excellent gastronomy as well as a direct contact with the nature the culture and the History. We are looking forward to receiving you under our special care. With sunny regards, Yours Georgioupolis Resort Team
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Babysitting
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Non-smoking hotel
Outdoor pool
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
224Reviews
519Photos
10Q+A
12Room tips
Traveller rating
  • 82
  • 86
  • 32
  • 17
  • 7
Time of year
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Popular mentions
Stayed here as part of an RSD Travel tour. As it was out of season the pools. shops etc were not open as we had expected. Reception gave a very good first impression and always smelled of jasmine which was nice. The only issue we had with check in was they did not tell us we
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Response from harpinhotels, Διευθυντής at Georgioupolis Resort
Responded yesterday
Dear Mrs. Anne, It was nice to have you here and to know that overall you have had a nice stay. Indeed, during the winter months the open-air services are limited due to the climate. However, although we are confident that we offer the best 5***** value-for-money services, we need to make a clarification and distinguish between a city hotel and a summer holiday beach resort. On the other hand, we are very glad that you 've appreciated the commodity of our rooms, the quality of the gastronomy offered at our Buffet Restaurant as well as the distribution/aesthetics and the air quality of the communal areas and of course the friendliness of the staff. It was a pleasure to have you here and we hope to attend you again in the future. Till then, best regards, Yours Georgioupolis Resort&Spa Team
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We visited the hotel as part of a group of 8 and were given adjacent rooms. The rooms were clean and comfortable, and although the balcony did not face the sea we had lovely views of the snow-capped mountains. The staff were friendly and helpful. The food was good although
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Response from harpinhotels, Διευθυντής at Georgioupolis Resort
Responded yesterday
Dear Mrs.Gillian H, Thank you for your visit and for your sharing your experience here in Trip Advisor. As you 've mentioned, the hygiene, the friendliness/service and the quality of the gastronomy are top priorities of our hospitality culture and thus we are happy to receive your recognition. Only if we may, just a short remark on the food's temperature. In the hotel industry the displayed food in the buffet must be within a certain temperature range. In Georgipoupolis Resort&Spa we follow Standard ISO Quality Procedures that foresee the temperature of the food in every stage (preparation, storing, display) and includes temperature sampling during its display. The registers are documented. We have not detected/registered any inconsistencies in that respect. We remind that the food in sauce (ie. stew) or the soup, maintains the recommended temperature once served longer than for example a piece of grilled meat or french fries. In this sense we provide warm plates for the main course, too; and we recommend its use. Another helpful recommendation would be to serve and to return to the table in more than one time rather than walk around the whole buffet area and then return to the table. This way the temperature loss will be minimized. We hope we have helped. Once more, thank you for your visit and we hope to see you soon again. Best regards, Yours Georgioupolis Resort&Spa Team
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Ground floor room in the wettest weather Crete had endured in decades. Fortunately although large areas of the hotel experienced waterlogging our room was fine until the last morning when the bathroom had seepage up through the tiles. Food good. Staff friendly. Rooms immaculate
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Response from harpinhotels, Διευθυντής at Georgioupolis Resort
Responded yesterday
Dear Pelupi, Thank you for your visit. We are happy to read that overall you have enjoyed the stay in our Hotel as well as that you highlighted positively the food offer, the hygiene and the quality and the friendliness of the staff. However we will work even further in order for your next visit to be even better as our goal is to constantly improve. We have not detected nor have they been reported any further seepage issues. We are looking forward to your next visit soon. Till then, we wish you all the best, Yours Georgioupolis Resort/Spa Team
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Just checked and yes this is a 5 star hotel. If it had 4 starts then I would say no problem - rooms clean - no problem. breakfast good and the evening meal acceptable BUT not 5 stars. I have just stayed in a 3 start in Spain that served 4 equally as good.
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Response from harpinhotels, Διευθυντής at Georgioupolis Resort
Responded 2 weeks ago
Dear Mr.Blackmore, Thank you very much for your visit and for your feedback. Please allow us to clarify some points. In Georgioupolis Resort&Spa we work daily in order to provide the highest possible value-for-money services to all our guests. The hygiene is of course for us a top priority as well as our gastronomy which is based exclusively on home made meals that are prepared with fresh local ingredients, bought mostly from local providers. We cook everyday only for the day and we offer our guests a journey through delicious Greek and local Cretan flavours using the original ingredients/products and recipes. Furthermore, we offer daily various international dishes in order to adapt to a diverse international mixture of guests from the North Europe by providing daily various options such as live grill station, vegetarian and vegan dishes, healthy/energy eating, gluten/lactose free, spicy, fish, mixed salads buffet and make-your -salad buffet, many different house made sauces, freshly baked breads and pastry, fresh fruits buffets, dessert buffet and many more. We hope to see you again in the future. Till then, we wish you all the best. Kind regards, Yours Georgioupolis Resort/Spa Team PS. In general terms, the star system / rating of any Hotel in the world is awarded by meeting certain very strict service quality and infrastructure standards. These requirements are verified from both the local authorities and international agencies such as the tour operators through the application of specific quality management criteria.
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Wi fi only provided in the lobby and bar, but otherwise the hotel was well appointed. The food was biased to German customers and was rather bland - all but one of the TV channels was also in German!!
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Response from harpinhotels, Διευθυντής at Georgioupolis Resort
Responded 2 weeks ago
Dear Mr. Chris, Thank you very much for your feedback. We are very happy to know that you 've appreciated the premises and our hospitality and it will be a pleasure to receive you under our special care again in the future. Please note that our gastronomic offer is orientated to the Mediterranean kitchen with emphasis to the Greek one whilst always trying to adapt to a multicultural mix of guests from north Europe hence providing different diet option such as vegetarian, vegan, gluten free, low fat, high energy, healthy eating, etc type of meals. On the other hand, we use only top quality, fresh ingredients and spices from Crete, we prepare the food by hand and we cook every day and only for the day by using the original recipes. In our TV our guests have 13 German, 5 English, and 4 French channels. Internet is available in the room by using the Premium option.
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Album Categories
All photosTravellerPool & BeachDining Room & SuiteFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorGeorgioupolis Resort
The Double Superior at the Georgioupolis Resort Hotel
enter room 117
Photo provided by managementGeorgioupolis Resort
Superior Rooms
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sorry, no idea. which airport though? Chania or Heraklion which is further away. depends on time of day but would have thought bus is also possible. suggest you ask the hotel
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Is there disabled access throughout the hotel?
If you are in one of the outside rooms there are awkward steps up to the first floor. Otherwise the bar and dining room have ramps
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Do you have hair dryers in the rooms?
Good morning, Yes we do have! Looking forward to receiving you under our special care. Best regards,
0 votes
Dear guests, tank you very much for your request. 1. Yes you have the possibility to rent beach towels in our hotel. You will pay a deposit of 10€ for each towel, which you get back in the end of your stay. 2. Yes, we have a kettle of coffee and tea in our rooms. 3. Yes, we have a hair dryer in every room. It would be a pleasure to welcome you in our hotel. Warm regards, Georgioupolis Resort
1 vote
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Hi, does this hotel,provide pool towels or do you bring your own?
It provides :) u get them from the spa leaving a deposit of 10 eu i think and u get deposit back when return them :)
2 votes
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12
"We did not stay there"
"Take a room close to the small pool. I t is quiet and convinient"
"Rooms at the main hotel building are better"
"Except for the main building there are bungalows we had both and loved them"
"Family rooms in bangalows do not have closed second bedroom. Second bedroom despite it is upstairs it is all open space. You do not have any privacy when staying with kids"
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PRICE RANGE
US$57 - US$391 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crispen beach georgioupolis
LOCATION
GreeceCreteChania PrefectureApokoronasGeorgioupolis
NUMBER OF ROOMS
155
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