Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel
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Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel

Qingshuiwan Avenue, Yingzhou Town, Lingshui County 572427 China
Traveller (671)
Dining (63)
Room & Suite (13)

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About

5.0
#3 of 27 hotels in Lingshui County
3.4 of 5 bubbles
Location
3.4 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Holiday Inn Resort Hainan ClearWater Bay is located at ClearWater Bay, touted as the most attractive tourism area in Hainan. The resort is a one hour's drive from Sanya Phoenix International Airport and only minutes from exclusive Hainan ClearWater Bay Golf Club, which features 36 holes across two championship courses. Local attractions include Monkey Island, Hainan Yanoda Rainforest Cultural Tourism Zone, Ocean Park and Asia's biggest yacht marina with 780-berth that is just10 minutes' drive from the resort. Holiday Inn Resort Hainan Clear Water Bay is the perfect location for enjoying in Hainan.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bicycle rental
Game room
Children's playground
Car park
Wifi
Pool with view
Adult pool
Outdoor pool
Swimup bar
Breakfast available
Breakfast buffet
Walking tours
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Concierge
Currency exchange
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Hair dryer
Room service
Safe
Sofa
Telephone
Bottled water
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Great View
Boutique
Languages Spoken
English, Chinese

Location

Qingshuiwan Avenue, Yingzhou Town, Lingshui County 572427 China
Name/address in local language
625Reviews0Q+A1Room tip

Reviews
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Traveller rating
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  • 13
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Detailed Reviews
traveler_SY wrote a review Jun 2021
5.0 of 5 bubbles
We enjoyed our stay in the beginning of June 2021. The service was nice and the hotel itself is kept modern and clean. Even its not the closest hotel to the beach,but you can ask for shuttle service (fixed times ) or make a short run or walk (20-30min) to the beach.
This hotel fits the international standards, and we would recommend it to our friends or consider again for our next visit.

Best regards,
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elisen wrote a review Oct 2019
Beijing, China
5.0 of 5 bubbles
I have stayed in this resort for 3 nights, the housekeeper will clean the room every day and the variety of breakfast is hearty. The resort provided the free shuttle bus to the airport and to the beach nearby everyday, and if you want to go aquariums from Atlantis Resort, you can book it one day in advance. The concierge boy (小万) was very helpful, he has showed a nice hospitality to us.
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Date of stay: October 2019
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Big Poppa Pauley wrote a review Mar 2017
Melbourne, Australia
+1
4.0 of 5 bubbles
On our annual Asian golf tour 8 of us stayed at this hotel for 4 nights. The rooms are great, spacious and well laid out, really nice views to the coast, great bathrooms.!
The breakfasts are what you would expect, however as we find everywhere we travel, there's little training in English and it's always hard to make yourself understood. The staff did try really hard and Robert on the front desk was great. We ate one night in the restaurant and it was average at best, took ages to make ourselves understood and no cold beer.! There's a sensational restaurant down the road called Top Residence, go there, it's fabulous and really cheap for top quality food.
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Date of stay: March 2017
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from celiaxie, Public Relations Manager at Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel
Responded 26 Mar 2017
Hi Paul V, Warmest greetings from Holiday Inn Resort Hainan ClearWater Bay - I hope this message finds you well. We are always seeking feedback from our guests to understand of what they value during their stays and what can be improved to make their stay experience more memorable. However, with regards to the staff service, I am sorry to learn that you were disturbed by the English of our staffs. I have spoken to Training Department to organize English class to improve the English level of staff. We hope to have the pleasure of welcoming you back to Holiday Inn Resort Hainan ClearWater Bay in the future where we are sure you will have a comfortable stay. Thank you! Warmest MarCom Manager Celia Xie
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Morgan D wrote a review Dec 2015
London
3.0 of 5 bubbles
The location is not beach-front, but it is convenient and close to local outside restaurants. Inside the hotel itself the rooms are clean, spacious (family suite) and overall excellent value for money. The breakfast is good, not fantastic or poor, but good. The only downside was coffee..... it took 15-20 mins, was luke warm and milky. The lunch and evening meals were OK to good, reasonably priced and quite a good selection.

In my view, the hotel is un-kept, as there was masses of finger-prints on all the doors, lift mirrors, room doors, the public toilets were unclean, and there were stains on the furniture that were prominent and noticeable (we didn't want to sit down anywhere).

Front desk staff were good, restaurant staff were OK, room staff were OK.....(you need to speak Chinese to all staff else you'll struggle) but thats on par with most Hotels, unless you up the budget and stay up the road at the Raffles which is a totally different expereince altogether and is 5 star.

All in all I wouldn't deem this a 5 star hotel,,,, a good 3.5 yes, definitely not 5
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Date of stay: December 2015
5.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Pool view rooms are beautiful (especially at night)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from celiaxie, Public Relations Manager at Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel
Responded 23 Dec 2015
Hi Morgan, Thank you for your kind words regarding the hotel clearness and staff service. We are always seeking feedback from our guests to understand what they value during their stays and what can be improved, so I am very grateful for your comments and furniture cleanliness will be improved in the coming months. We hope to have the opportunity to welcome you back soon. Our apologies for any inconvenience caused and look forward to hearing from you. Thank you! Warmest Celia Xie MarCom Manager
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sabrina872018 wrote a review Mar 2018
Shanghai, China
1.0 of 5 bubbles
As the top members of the hotel group, got the voucher (two rooms, two senior members, so two coupons), Staff in hotel set the threshold to use, and contempt Royal ambassador Spire member (hinder to use, experience is not good), first complained to the hotel the food and beverage department, they do not appear, complaints to the group, group made a complaint to the hotel, the hotel front office call me to understand the situation, and disappeared. They treat senior members with this attitude,Is it worth staying? It is the disgrace of the intercontinental group, which has lowered the average level of the group.
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Date of stay: February 2018
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from celiaxie, Public Relations Manager at Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel
Responded 11 Mar 2018
Dear sabrina872018, Thank you for taking the time to post your feedback about your stay at Holiday Inn Resort Hainan ClearWater Bay. Please do accept our sincere apology for any inconvenience caused by Priority Club® Rewards service. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken. Meanwhile , members may enjoy a higher level of benefits at our various brands of hotel coming your way. We hope you give us a chance in the future to show you how great our Priority Club rewards are. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of Priority Club Rewards to better meet the needs of our members. I hope we will have the opportunity to welcome you back this year. Thank you! Sincerely, MarCom Manager Celia Xie
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JonoMichaelL wrote a review Nov 2015
London, United Kingdom
1.0 of 5 bubbles
Executive summary

Pros:
Front desk was helpful, room was quiet, decent in-room amenities, location is right next to golf club

Cons:
Irresponsible staff at the coffee shop*, room was not cleaned properly**, parts of the room requires renovation/make over***, staff spoke little English (which is somewhat understandable, since this hotel isn't primarily targeting English speaking guests, I assume), swimming pool wasn't too clean.

* Firstly the hotel had one staff mounting the coffee shop. After we ordered some food and beverages, despite only having 3 tables to serve, the staff took 20 minutes to pour a glass of tea. I had to go check on him twice! I reminded him of our order a third time as he put the tea down.
We proceeded to wait another 15 minutes for the rest of the order, comprising of juices and snacks. At this point, he disappeared from the coffee shop all together and a fresh face is now behind the counter. Turns out the initial staff's shift was up, so he left and didn't tell anyone about our order...Totally unacceptable.

**Room had dead flies all over the floor, quite disturbing

***In the shower, there is an area where you can sit, unfortunately there are mould along the underside of the bench.

Although some of the staff, front desk, did their best to make my stay pleasant, overall I was let down by the irresponsible staff, coffee shop incident and the condition of the room.
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Date of stay: November 2015
3.0 of 5 bubblesValue
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from celiaxie, Public Relations Manager at Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel
Responded 23 Nov 2015
Dear Sir Warmest greetings from Holiday Inn Resort Hainan Clearwater Bay - I hope this message finds you well. We are always seeking feedback from our guests to understand of what they value during their stays and what can be improved to make their stay experience more memorable. However, with regards to the service of coffee shop , I am sorry to learn that you were disturbed by the service. I have spoken to F&B team to ensure this will not happen again. We hope to have the pleasure of welcoming you back to Holiday Inn Resort Hainan Clearwater Bay in the future where we are sure you will have a comfortable stay. Thank you! Warmest MarCom Manager Celia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Douglas P wrote a review Dec 2016
Singapore, Singapore
4.0 of 5 bubbles
I was attending a conference being hosted at this hotel. It's part of the hotel & golf resort area near Sanya at Lingshui. Sanya is about an hour's drive away. The hotel is really nice, modern looking place. Reception staff are all very friendly, and they speak good English. The rooms are excellent. Big bed, lots of room, nice bathroom and amenities. I had a nice view over the pool area. By the way the pool is big, and lots of room to swim. Thefood at the restaurant was pretty good too. stern and local cuisine. I tried the Hainanese chicken, but perhaps my tastes are more suited tot he Singapore version. The one I had wasn't so tasty. Breakfast is a buffet affair, and a good selection to choose from. If you are staying at the hotel and happy to eat there, you'll have no problems. If you wanted to wander out the hotel to try the local restaurants, well, there's none around. Its quite a distance to get to the shopping area...the hotel will happily arrange a taxi for you. Even though it was sort stay, it was pleasant, enjoyable and relaxing. Hard to fault this hotel.
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Date of stay: November 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from celiaxie, Public Relations Manager at Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel
Responded 25 Dec 2016
Dear Doug Peris, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our guestroom and front desk service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Most guests responded favorably regarding Hainanese chicken, and I am sorry it did not meet your expectation.we will continue to improve our food taste and make excellent experience while staying with us. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, MarCom Manger Celia
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Glenn B wrote a review Oct 2016
Shenzhen, China
5.0 of 5 bubbles
Fantastic hotel . Well designed , clean and very friendly staff . Amazingly good rooms , in the top 3 I have ever stayed in . The only minor complaint if there was one is the bar and it's design could be a little better . The General Manager is extremely friendly and very good at his job . Will stay here when I visit Hainan again .
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Date of stay: October 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from celiaxie, Public Relations Manager at Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel
Responded 25 Dec 2016
Dear Glenn B, Thanks for sharing your valuable feedback with regards to our hotel bar. We are very sorry that you were not satisfied with due to the bar design. We sincerely apologize for the shortcomings and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent experience while staying with us. We hope this would not deter you from choosing out hotel again in the future. We look forward to welcoming you back to our hotel again. Thank you! Sincerely, MarCom Manager Celia
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Morgan D wrote a tip Dec 2015
London38 contributions11 helpful votes
3.0 of 5 bubbles
"Pool view rooms are beautiful (especially at night)"
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Not the right property for you?
There are more places to choose from in the Lingshui County area.
PRICE RANGE
$72 - $113 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanLingshui County
NUMBER OF ROOMS
270
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN RESORT HAINAN CLEAR WATER BAY, AN IHG HOTEL - Reviews & Price Comparison (Lingshui County, China) - Tripadvisor

Frequently Asked Questions about Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel
Which popular attractions are close to Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel?
Nearby attractions include Islamite Graves (7.4 km).
What are some of the property amenities at Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and breakfast during their stay.
Is parking available at Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel?
Conveniently located restaurants include Sapori (Raffles Hotel Hainan), Star Anise (Renaissance Sanya Resort & Spa), and Red Star Cafe (Renaissance Sanya Resort & Spa).
Are there opportunities to exercise at Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel have an airport shuttle?
Yes, Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel have airport transportation?
Yes, Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Resort Hainan Clear Water Bay, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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