The Westin Blue Bay Resort & Spa
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The Westin Blue Bay Resort & Spa

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Room & Suite (65)
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About

4.5
#8 of 27 hotels in Lingshui County
3.9 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
The Westin Blue Bay Resort & Spa is located in the tropical paradise Greentown Blue Bay, Hainan. Each of our 350 inspiring guest rooms, suites and villas offer the 180 degree sea views over the South China Sea. Our innovative and instinctive services, dining and entertainment options, the world-class 18-hole championship Jian Lake Blue Bay golf course, and Run WESTIN transform every aspect of your stay into a revitalizing experience.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Game room
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Golf course
Kids club
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
BBQ facilities
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Picnic area
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Sofa bed
Walk-in shower
Seating area
Sofa
Telephone
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Oven
Stovetop
Kitchenware
Whirlpool bathtub
Complimentary toiletries
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Modern
Ocean View
Hotel links
Special Offer:Earn points toward free nights.

Location

Qingshui Bay Xincun Town, Lingshui County 572426 China
Name/address in local language
91Reviews5Q+A9Room tips

Reviews
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Detailed Reviews
jusun2000 wrote a review May 2021
Beijing, China
+1
4.0 of 5 bubbles
The resort is based in a nearest county a bit north of Sanya, where you can easily access all places of interest around Sanya while you can enjoy quite life away from the city noise. The resort has its own beach with sailing boat and surfing club. The surfing club provides quite affordable course by experienced ex-pro coaches. One could get aquatinted with basic surfing skills in hours. For sailing boat lovers, the sailing boat course with 8 hours (4 days) can give you essential sailing skills and even arrange a qualification test for sailing boat certificate.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
angExplorer wrote a review Jan 2016
Singapore, Singapore
5.0 of 5 bubbles
All rooms are 70sqm with 100% ocean view with balcony. This is probably the best view for a room I ever viewed. Expect the usual Westin Heavenly bed and White tea amenities.

Check in is slightly slower compared to other hotels, but the service was great. The food in Five Sen5es is phenomenal.
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Date of stay: August 2015
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EvaL4650, Manager at The Westin Blue Bay Resort & Spa
Responded 16 Sept 2018
Dear AngDingJiee, Thank you for choosing the Westin Blue Bay Resort & Spa for your recent travel to Hainan. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely, Hotel Management
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Robert L wrote a review Apr 2016
Hong Kong, China
5.0 of 5 bubbles
My family recently had the chance to stay at the Westin Blue Bay Resort, and were soundly delighted on all fronts by this already-excellent--and yet still improving--luxury resort in Sanya.

The uniquely quiet and restful location of this resort is ideal, and clearly the hotel was designed with this choice site firmly in mind: pleasantly breezy hallways and lobby, with a hotel floorplan, common spaces and even columns custom-built to accommodate the view and channel the cool and ever-present ocean breeze...particularly welcome on the warmer Sanya days.

The private beach, pool, mini-waterpark, golf course, first-class spa, and fitness facilities were all top-notch, and made the recreation part of our holiday a solid success (in both senses of the word: re-create as well as recreate).

Dining venues also get top marks: we certainly did not lack for variety and quality of dining during our stay, what with the all-purpose Five Sen5ses buffet restaurant, and the excellent Seasonal Tastes Chinese restaurant (which we clearly enjoyed, as we had dinner there 3 or 4 nights). Later, we learned the reason for this quality, as we had the chance to chat with their head chef Mr. Ken Tan--a fascinating gentleman with culinary training and experience over a sizeable portion of the planet, and one clearly dedicated to quality in all of his F&B venues.

I must also mention the huge and artfully-designed lobby lounge, though "lounge" may be a poor word, as this enormous, beautiful space comprises much of the ground level of the hotel. We came here several evenings to have wine and listen to their highly-capable house band (shout-out to this excellent and charming band, by the way), and enjoyed ourselves immensely. On another evening, we discovered their uniquely private outdoor "lounge islands" set amidst the omnipresent water pools that dominate the grounds--look at the hotel photos and you'll see what I mean. If you're going to have a glass of wine with your family and listen to the surf, this is one of the best ways to do it.

One key aspect of this resort--one not always found at other resorts, mainland or otherwise--was the consistently friendly and genuinely caring attitude of the staff, from their GM (Douglas Ariza Giammaria, who kindly made time to chat with us), to their lobby staff (many thanks to cheerfully attentive Mr. Alex, and definitely to Mr. Wang Yann), down to our housekeeping staff. Clearly, since this never happens by accident, this resort must have an admirable "company culture" that radiates from top management down to all staff.

Bottom line: for a holiday in Sanya (which I now think of as the "Miami of southern China")—whether coming from elsewhere in the mainland, via a short hop from Hong Kong, or from elsewhere in Asia--this is one of the best places we've found. Other places may have superficially grand, marble-encrusted buildings, but if you want actual service so as to enjoy your holiday, go to the Westin Blue Bay.
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Date of stay: April 2016
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from westin_bluebay, Manager at The Westin Blue Bay Resort & Spa
Responded 24 Apr 2016
Dear Guest, Thank you for taking the time to share this wonderful review of your recent stay with us. Your recognition of our staff is much appreciated. We are delighted to hear that you and your family have had a memorable experience here at The Westin Blue Bay Resort & Spa, which is a seaside retreat and all-year vacation destination with private beach, pool, mini-waterpark, world-class 18-hole championship Jian Lake Blue Bay Golf Club, first-class Heavenly Spa by Westin®, etc. It has always been our pleasure to have you as our guest. Look forward to welcoming you back in the near future! Be Well,
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Bono wrote a review Jun 2023
London, United Kingdom
2.0 of 5 bubbles
Westin? Really? Here for a few days…with instruction from management that housekeeping will only come clear the bins if you request it. No housekeeping whatsoever…this the new Westin standard?

Enjoying the bar in the lobby lounge…but all the lights are off! Hunt the barman. Order a simple drink and food? No. Not possible, even though food is on the menu…? Ah well, only room service possible if ordered from the room via QR code.

And then there’s the air conditioning. Took all night for the AC to cool the room from 27 to 23 degrees.

However. Beautiful views. Lovely location. Very friendly staff. Lovely, engaging people. But. And it’s a huge but. Leadership is entirely absent. Missing in action.

Ultimately, this hotel is magnificent. Pity about the leader(s) that manage it. Shame on Marriot. Shameful
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olga C wrote a review Jan 2019
Астрахань
+1
5.0 of 5 bubbles
Stayed for 11 nights and absolutely enjoyed the hotel, the room, our great bath and balcony with the view and the service.
Don't miss a chance to enjoy the gym and spa area (no extra charge for hammam and sauna) as well as the fantastic beach.
The free transfer will take you to the monkey island or the bus station.
There is the ATM machine inside the hotel and an ABC bank nearby. Few shops are available in 5 minutes walk.
Loved this accommodation!
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Date of stay: January 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louis luigito wrote a review Apr 2017
1.0 of 5 bubbles
The only thing I feel good is that a lot of guest has got similar experience like I do after logging into the review of this hotel(which I am fully agreed and experienced the same, so I will try to skip the same), unfortunately I have got 2more night to stay here.

Wifi: super slow(despite off, but I am still want to write this review to alert the rest travelllers)
Service: FNB outlet(1st floor restaurant) terrible service, waiter with bad breath(smelled from one meter distance), shout loudly to their piers for attention, wrong cutlery and wrong ingredients used on my ordered "fishes" and chips,

Lobby bar, stand in front of the bar and say hi to the waiter, reluctant to come over but ask me what do I want from far(sorry to the hotel that I don't like shouting) thanks god he realised and came after I stop talking,

Waited for 20mins for an ordered coffee( told him that I am in the outdoor area), back to the lobby bar and he was chatting with another colleague whom doing nothing, "is my coffee done?" "I will make for you now", "no thanks, starbuck charge ¥20 with a very attentive service". The coffee lover go back to room without his after meal coffee every night...

Amenities: yes dirty room, far away room from lobby, only positive comment is the hotel has got good seaview and beach.

I am an ex-hotelier and staying in hotels about 100days a year, I am very disappointed with the low service but high price charge currently in China.
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Date of stay: April 2017
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from westin_bluebay, Public Relations Manager at The Westin Blue Bay Resort & Spa
Responded 28 Apr 2017
Dear Guest, Thank you for staying with us at The Westin Blue Bay Resort & Spa and your valuable feedback! We apologize for the unpleasant experience during your recent stay here. We will put more effort on improving our service quality and cleanness, equipment in order to create a better environment for our guests. Please do not hesitate to contact us on (86) (898) 8338 8666 should there be anything else we could do for you. We do hope that you will give us another opportunity to serve you on your next visit. The Westin Blue Bay Resort & Spa
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Mark E wrote a review Jun 2016
Hamburg, Germany
4.0 of 5 bubbles
The roaring sound of fish trawlers and boots peaking between 3am and 10am, so sleeping while leaving the balcony's door open is a nightmare!
Other downside is the lack of choice at the restaurant with average food quality.
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Date of stay: June 2016
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: 5th floor or above!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from westin_bluebay, Manager at The Westin Blue Bay Resort & Spa
Responded 26 Jun 2016
Dear Guest, Thank you very much for choosing to stay at The Westin Blue Bay Resort & Spa and sharing your valuable feedback with us. The fishing boats you mentioned are from Danjia Fish Raft, which is around 5 minutes’ drive around the corner from the resort. Local Danjia people live on the sea and some of them may fish at night. It is recommended that you close the balcony door at night, so that the air conditioning could cool down the room and create a better sleeping experience for you. Sorry for not meeting your expectation of our restaurant choices. Our dining and entertainment options are yours to explore. With breathtaking views of the pool and sea, the signature restaurant Seasonal Tastes proves itself to be a perfect venue for Western foods. Chinese Restaurant Five Sen5es serves authentic Hangzhou and Shanghai cuisine. Lobby Lounge, and Poolbar are a place to relax with a cocktail, organic fresh juice or brewed coffee. Look forward to welcoming you back and providing a better stay experience to you in the near future. Manager at The Westin Blue Bay Resort & Spa
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CremTours wrote a review Jun 2016
Berlin, Germany
2.0 of 5 bubbles
The Hotel itself is stunning and beautiful. Rooms, Pool, everything new. Food is very good also. But there is a huge language barrier. Which even for China is not acceptable in a 5 Star Hotel. For one hour I had to explain the Conditions of my Rate to the staff. Other requests are also not understood. My request (twin blankets) to speak to a (more) native English speaker are denied. Overall very frustrating.
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Date of stay: June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from westin_bluebay, Manager at The Westin Blue Bay Resort & Spa
Responded 21 Jun 2016
Dear Guest, Thank you very much for your feedback. It is truly delightful to receive your comment. We are delighted to hear that you have had a memorable experience of our stunning resort. The points you especially highlighted regarding our resort's rooms, as well as the food, and pool will be most helpful for the viewers and we are grateful for that. Furthermore, we will enhance language training to our staff for a better service in the future. It will be our pleasure to welcome you back.
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seagullhn wrote a review Aug 2015
Los Gatos, California
1.0 of 5 bubbles
We arrived a few minutes after two and are finally in our room now at 3:45! Sure the lobby and over all view looks fancy and we were extremely excited but really got burnt out just to check in!

Other than long wait of process, we couldn't get two room even close to each other with excuses like we dan't have same price level of rooms next to each other. And when questioned, he went on to next and yet another excuses. I brought my two little ones here with my friend's family who has two little ones too and that was pretty important to us but they didn't even care to think about it!

Our rooms come with two adult breakfast but it became a problem when I am the only adult with my 7 and 9! They wanted to charge and call the restaurant and wow...as if this has never happened at all before to them!

For the rest, we have as yet to try out. Was really looking forward to it though. But for now, i need a good break!
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Date of stay: August 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from westin_bluebay, Manager at The Westin Blue Bay Resort & Spa
Responded 20 Aug 2015
Thank you for choosing The Westin Blue Bay Resort and SPA and sharing your valuable comments and advises! We’re sorry to learn that you have such unpleasant experience during stay. Please kindly accept my sincere apology. We’re very serious about the issues you mentioned, and our management team had a meeting with related department to ensure that will not happen again. We want to make sure we take good care of every guest and provide personalized services. We hope you can give us another chance to serve you. Thank you again to choose the Westin Blue Bay Resort and SPA, we are looking forward to see you next time.
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neefi wrote a review Dec 2014
scotland
5.0 of 5 bubbles
Westin Blue Bay is a wonderful addition to the Starwood properties in Sanya. Wonderful modern design with really nice views onto the ocean from the rooms We had a bit bad luck that the weather was cloudy, still the view was amazing. Beds are facing the window so you can wake up to a great view. Also, the hotel is located close to create tourists attractions like Monkey Island. What however made our stay where the great staff at the hotel. Everyone we talked to spoke really good English, was very friendly and always helpful. Thank you especially Yoyo with being very helpful and pation in taking the reservation, Mark from concierge with helping me to organize the free airport shuttle bus, Sarah and Justin at FO, Andy and Candy Liu for making our restaurant experience special, Olivia for being always being helpful and all the HSK team for a spotless room.
Thank you for a great stay!!
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Date of stay: December 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: even though all rooms got an ocean view, still upgrade to a grand ocean view which is located on...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from westin_bluebay, Public Relations Manager at The Westin Blue Bay Resort & Spa
Responded 14 Apr 2015
Dear neefi, We really appreciate the great review of our hotel and I'm glad to hear that our staff was very accommodating and helpful during your stay and that your room was very comfortable. I hope you come back and stay with us again soon.
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Answer from Eva L
Dear Alisa, Greeting from the Westin Blue Bay Resort & Spa. Currently we can't offer that in our hotel. But you could choose stay in our hotel and go to the nearby hospital for that. Please let us know if you need any further assistance. Be well.
Waigouren8 wrote a tip Dec 2017
Sanya, China71 contributions52 helpful votes
4.0 of 5 bubbles
"all rooms have oceanview"
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HainanYoga wrote a tip Jul 2017
Shanghai, China1 contribution
5.0 of 5 bubbles
"Higher floor towards the golf course is more nice!"
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kkh11111 wrote a tip Jul 2017
Brookfield, Wisconsin164 contributions42 helpful votes
5.0 of 5 bubbles
"Get the rooms on high floors."
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Mark E wrote a tip Jun 2016
Hamburg, Germany102 contributions6 helpful votes
4.0 of 5 bubbles
"5th floor or above!"
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Diegzynko wrote a tip Apr 2016
Shanghai, China343 contributions30 helpful votes
5.0 of 5 bubbles
"all rooms are facing the beach. some suites even have their own small outdoor pool in the balcony!"
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PRICE RANGE
$235 - $338 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanLingshui County
NUMBER OF ROOMS
334
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE WESTIN BLUE BAY RESORT & SPA - Hotel Reviews & Price Comparison (Lingshui County, China) - Tripadvisor

Frequently Asked Questions about The Westin Blue Bay Resort & Spa
Which popular attractions are close to The Westin Blue Bay Resort & Spa?
Nearby attractions include Nanwan Monkey Island (3.9 km), Hailing Pearl Farm (2.6 km), and Islamite Graves (3.5 km).
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