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Mabul Water Bungalows

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Traveller (367)
Room & Suite (73)
Pool & Beach (34)

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About

#2 of 2 resorts in Pulau Mabul
Location
Cleanliness
Service
Value
MABUL WATER BUNGALOW completed in 2005, is a new floating dive resort wholly owned by Sipadan-Mabul Resort (Sabah) Sdn. Bhd. (SMART). It's situated at Mabul Island overlooking the world-known Sipadan Island which is 15-minutes away by speedboat. These wooden-type bungalows are made up of 16 units and 5 exclusive units of suite type villas, entirely built over water with stilts offering sheer comfort, which can accommodate up to 42 guests at any one time.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Diving
Airport transportation
Spa
Non-smoking hotel
Laundry service
Bar / lounge
Restaurant
Breakfast buffet
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Room features
Air conditioning
Private balcony
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Great View

Location

Pulau Mabul Malaysia
Mabul Water Bungalows
201Reviews28Q+A45Room tips

Reviews
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marina1124 wrote a review Mar 2024
Perth, Australia186 contributions66 helpful votes
+1
Beautiful villa, we stayed in the bougainvillea it was luxurious, spacious and so beautiful watching fish through the glass tiles on the floor in our room and seeing sea turtles swimming from our balcony each. Morning. We stayed for two nights, would have loved to have stayed longer! We snorkled, the coral and sea life was amazing! We felt very looked after and safe. The food was brilliant and the staff so friendly and helpful. We also enjoyed walking around the island
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: We bought coconuts from the locals in canoes, this is a good thing to do to support the locals,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sandrasegarans wrote a review Jan 2024
10 contributions4 helpful votes
Overall experience I would personally rate 3.5 out of 5 🌟. To make it simple if you are looking for services you may go for it hence if you are looking for relaxing it’s a big no no. Ambiance: 200% Cleanliness : average Hospitality: 200% Friendly: 200% Basic supplies : very basic (Nil room sleepers, toilet is not even Up to the standard which comes with shower and slow water supply) Food: average (Will be better with the menu display as some of us may not be a meat eater/ vegetarian so instead of asking the staff each and every time we could pick and go) Personal advice : just pay and visit never worth the stay with that amount. Positive side : you will enjoy the sea creature such as starfish’s , turtles and others.
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Date of stay: January 2024
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Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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May wrote a review Dec 2023
Malaysia17 contributions
+1
Had a really good stay here. From the boat transfer from Semporna Jetty to the hotel, the staff were very attentive and helpful. Upon arrival at the Water Bungalow, I was welcomed with a welcome drink and a brief introduction and orientation of the facilities and the amenities was given by Jasni. Loved the spacious room and the stay was very comfortable. Sea nomads come by daily and offer coconuts and fresh seafood, if you are willing to buy they will be very happy. If you are not keen, just decline politely and they will leave you alone. Meals here were great, there was a variety of mains, fruits and desserts available. The compound is also very beautiful and the view is breathtaking at every corner. Indeed more expensive, but you are paying for the location being in one of the best locations. They also provide diving and snorkelling services. The Water Bungalow Housereef is a divers heaven and it has many interesting pelagic animals to see. Truly loved my stay here and I believe I will be back.
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Date of stay: December 2023
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Trip type: Travelled solo
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David G wrote a review Nov 2023
2 contributions3 helpful votes
Mabul Water Bungalows is advertised as a “luxury resort” however, it was the worst resort experience of our lives! We paid over RM6,000 for 3 nights. In our opinion the resort is price gouging massively. This resort does not provide value for money! The resort is advertised as “exclusively luxurious” which we feel is misleading considering that the resort is open to day trip tourists taking photos and making a lot of noises. Reviews on the website appear to be cherrypicked and were definitely not representative of the actual experience that we had. Upon arrival at the Semporna jetty, the boat that took us to the resort was packed with mattresses, making it difficult for us to enter and exit the boat. Kyna greeted us upon arrival and took us through the orientation for the resort. We were told “not to interrupt” her until her speech was complete. She acted as if she was talking to children with a condescending tone and laughed when we asked reasonable questions about the resort. In general, all the resort staff appeared to lack any type of training in customer service. Many were busybodies, asking inappropriate questions and had a lack of basic etiquette. The general attitude of the staff was unaccommodating and there was limited flexibility provided. It was as if we were the ones that needed to accommodate the resort staff. For example, we were informed that during dinner each day the staff would need to talk to us about the next day’s activities. This interrupted our dining experience. One night one of the staff rudely knocked on our door many times to see why we had not yet come for dinner. Random people that were not staying at the resort were hanging around, smoking, shouting, riding bikes and gawking at us which made us feel so uncomfortable. Some were spitting and throwing rubbish into the seawater. The food provided was buffet style and very basic. It was not what you would expect of a “luxury resort” and did not match the price that we paid. One night we were shocked to discover that a man standing in the water below our room was staring at us through the glass floor. There was no way to cover the glass floor to prevent this. This was particularly concerning and scary for us. Every time we walked around the resort and when we used our balcony we were harassed to buy things from people in wooden boats that were not from the resort. We were taken via boat for snorkeling around the resort. Unfortunately, the seawater at the locations we were taken to was filthy with floating rubbish (including nappies, sanitary pads and, masks). We were close to the water villages where sewage contaminates the seawater and many people were spitting into the seawater including the boat operators from the resort. We therefore decided not to snorkel around the resort. Other issues noted include: • There was no telephone in the room so we were told that we would need to walk to the public relations office for any assistance. This was not convenient at all. • There were cats around the resort, fighting at times and we even spotted one eating from the restaurant tables. • The bungalows become very hot during the day even with the air conditioning on full. There was a hole on the ceiling of our room. • When a buggy passes the bungalow the entire house shakes. • The shower gel dispenser and the shower head adjuster were broken and dirty. • The reservations experience was difficult. All via email, back and forth.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Anja K wrote a review Oct 2023
1 contribution
It's definitely not a 5star resort, but 4stars is fine. The bungalows & plants/flowers is nice set up, very beautiful. Staff is nice. 80% of the people who come here are Chinese and mostly for taking pictures. If you reserved a bungalow (and not the luxury vilas in front) you have to walk 10min to the restaurant or free buggy shuttle available. Food is very good. Alcohol is expensive and not included. Dissapointed about the loud noise from the generators close to the bungalows (they are working on it day and night). Also there is a SMALL beach (you can't swim really, because of the low tide). Perfect for chilling, but owner and staff....come on, PLEASE CLEAN THE BEACH FROM PLASTIC! We saw the local people throwing all kinds of plastic in the water... Location very close to Sipadan, worth it for snorkling or diving. Okay to stay just a few days for relaxing and snorkling.
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Date of stay: October 2023
Value
Location
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Trip type: Travelled as a couple
Room Tip: Please let staff know to clean up beach (small)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mark H wrote a review Aug 2023
East Grinstead, United Kingdom12 contributions14 helpful votes
I won’t totally slam MBW because ultimately we enjoyed ourselves. But we won’t be returning. The positive aspects first. We went there to dive and the dive crew were fantastic - particularly Arif and Fahad - and it was fun to spend a week with all the crew. The hotel staff were charming and the senior members were very friendly and efficient. Sadly that’s where the positives end. We decided to pay (a lot of) extra money to treat ourselves to the “luxury” of MBW and we naturally had high expectations. What a disappointment. The accommodation - which wasn’t actually a water bungalow, we were put in a villa on the island, 8 minutes walk to the hotel facilities - is 3-star at best. The food is shockingly atrocious. The only upside was that I lost some weight. What you are not told amongst the glossy pics that lure you in to treat yourself to something that promises to be a magical experience is that hordes of Chinese day-trippers come every day and swarm over the resort. For about 5 hours a day the resort erupts into a frenzy of selfie-snappers and rampaging kids. Mayhem. As for the diving - other than Sipadan - this too failed to live up to the hype. To go to Sipadan you have to pay £80 additional to your already expensive dive package. And if you want to go a second time that’ll be £130 per person thank you very much! The diving at Sipadan is the best we’ve ever experienced but we hate being ripped off so we only went there once. The rest of the diving was meh! In conclusion, the staff and the people we met made it an enjoyable week, but MWB is over-priced and over-hyped and that’s a shame as it could be wonderful.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Over-priced, overcrowded with day-trippers and appalling food.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Sarah D wrote a review Jul 2023
3 contributions
Kyna our dive master was just amazing! She was a lot of fun and super sweet, and we did great dives with her. She really made the experience for us. The resort itself was stunning, we didn’t wanna leave! Everything was clean and great condition. The whole staff working there is just incredible. We will 100% be back.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JUDYLEE2003 wrote a review May 2023
Kuching, Malaysia896 contributions164 helpful votes
+1
We stay at this beautiful resorts for 2 nights under a tour package. The water bungalows are not cheap. The room is beautful and we love the balcony where we can watch the sea turles swimming at night. The kids will paddle their boats up to your balcony to sell their coconuts, 5.00 each. I wish I had brough enough goodies for them. When I drop the hotel coffee packs, sugar, toothbrush in a recycle bag for them, they instantly open the sugar pack n swallow all up, wish I bring lots of sweets for them. Do bring to cheer those poor kids if you do come. The breakfast, lunch n dinner are very good, more than enough for hotel guests. If you are going for snorkelling trips, they can provide the gears at a rental fee of 21.00 if you didnt have. The room is very comfort, they have a bucket in case you need to rinse your dirty clothings n a wooden hanger at the balcony where you can dry your wet clothing, very useful
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Winnie T wrote a review Mar 2023
1 contribution1 helpful vote
5 star pricing but 1 star service level. A total of 11pax of us staying at the resort, with some in water bungalow and some in the villa. Once we arrive, they serve us drinks and towel, and gave briefing on the resort. However it went downhill during lunch. The lunch menu was limited (probably, 2 carbo and 2 meat and 1 vege and soup with fruits and cakes), which we didnt mind, however the food was insufficient. We have to 'fight' for food, and everything in the buffet line was clean up very quickly but the refills were super slow. Even thought lunch is from 12pm to 2pm, at 1pm, there is hardly any food left, unless you are ok with just rice. Also, their culteries are also limited, so you might just eat with your hands. Similarly, during dinner, which is from 7-9pm, at 8pm food were finish. A tour member left her handbag at the toilet and later, when she recovered her handbag, all the money in her wallet was missing. Reported the incident to the management but they gave a no care attitude and nothing was done to ensure that these incidents to be minimised in future. So those who is visiting there, please please be mindful of your belongings. Rooms are spacious and comes with a separate veranda, which is very instagramable. However, toilets does not justify the room and price. The shower for water bungalow are unsightly. The toilet bowl flushing is not working well. Water pressures are not consistent, sometimes big sometimes small. Another issue is when the glass table in the villa, suddenly broke when we put hot water on the table. It is a safety hazard and one of my friend was injured by the glass. When we made a report to the management, again the no care attitude. They sent someone to have a look and didnt even apologize nor ask about the well being of my friend. They also never mention about any penalty for the broken glass table. When we checked out, they charged us a penalty for the broken table. There were also renovations works carried out next to the villa. While there were notice stating that the reno work were from 9am to 4pm, at 8pm when my friend wanted to use the room jacuzzi, reno work next door were still ongoing. As my friends are ladies, they are worried about their safety so they are not able to enjoy the outdoor jacuzzi in their room. Overall, an overpriced resort with no or limited hospitality training. Apart from the clear waterwhich you are able to experience when you take any island hopping excursion amd some instagrammable spot, nothing much is praisable. Your money might be better spent doing a day excursion instead of staying in the resort.
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Albert_Teo77 wrote a review Jul 2022
Singapore, Singapore307 contributions52 helpful votes
+1
As not staying there, just to use the facilities and place to eat before go for our diving at Mabul and Kapalai. Need to pay $30 ringgit each person which not includes in tour packages. Taking pictures and toilets break. If you don't want pay just stay on boat or go main island while waiting for your group back for lunch. Snorkling just below the Mabul resort with artificial collected square corals barge below. Colourful fish. Buy seafood here. Bargain hard. Great price for 2 live lobsters with 2 Sea Crabs $150 ringgit.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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ALSO KNOWN AS
mabul water bungalows hotel pulau sipadan, mabul water hotel, mabul water resort
LOCATION
MalaysiaSabahSemporna DistrictPulau Mabul
NUMBER OF ROOMS
21
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MABUL WATER BUNGALOWS - Resort Reviews (Pulau Mabul, Malaysia) - Tripadvisor

Frequently Asked Questions about Mabul Water Bungalows
What are some of the property amenities at Mabul Water Bungalows?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Mabul Water Bungalows?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mabul Water Bungalows?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Does Mabul Water Bungalows have airport transportation?
Yes, Mabul Water Bungalows offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mabul Water Bungalows located near the city centre?
Yes, it is 0.6 km away from the centre of Pulau Mabul.
Does Mabul Water Bungalows have any great views?
Yes, guests often enjoy the ocean view available here.