The Noel At Whitwell Accommodation
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The Noel At Whitwell Accommodation
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About
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Escape to the tranquility of Rutland and enjoy a comfortable stay at The Noel at Whitwell. Located just moments from the picturesque Rutland Water, our charming accommodations offer the perfect blend of rustic charm and modern comfort, making it an ideal base for exploring this beautiful region.
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Property amenities
Free parking
Parking
Wifi
Bar / lounge
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Outdoor furniture
Picnic area
Breakfast available
Kids' meals
Location
Main Street, Whitwell LE15 8BW England
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
*** AVOID - FRAUD ***
I booked a room to stay here in September. I paid £202 into their company account. When I arrived I was told this was a fraudulent booking (I booked through their official partner). Apparently a lady called Karen used to work there (you can see this on companies house). She was removed in August however they didn't lock her out of any emails or the accounts. Therefore she has been putting up rooms which don't exist and then accessing the company account to remove the money once you've paid.
The staff I've spoken to were lovely at the time, but a month on and I've still not recieved a refund despite them (Jeanette and Kevin) saying they would give me the money back. They are responsible, as they haven't taken adequate steps to prevent Karen from defrauding potential customers.
I've now had to issue them a Letter Before Action and will be pursuing them through small claims.
Appauling way to run a business. Feeling very let down and feel people ought to know about the fruad activity before booking to stay here as seems they are doing little to stop it!
Food was also atrocious. They did offer my friend and I dinner on the house by way of apologising, but honestly it was probably the worst meal I've ever eaten. I had an aubergine and halloumi burger (only 4 mains on the menu) and it was like it had been microwaved?? I was expecting grilled aubergine and grilled or fried halloumi. Nope - this was soggy, bland microwaved food.
I booked a room to stay here in September. I paid £202 into their company account. When I arrived I was told this was a fraudulent booking (I booked through their official partner). Apparently a lady called Karen used to work there (you can see this on companies house). She was removed in August however they didn't lock her out of any emails or the accounts. Therefore she has been putting up rooms which don't exist and then accessing the company account to remove the money once you've paid.
The staff I've spoken to were lovely at the time, but a month on and I've still not recieved a refund despite them (Jeanette and Kevin) saying they would give me the money back. They are responsible, as they haven't taken adequate steps to prevent Karen from defrauding potential customers.
I've now had to issue them a Letter Before Action and will be pursuing them through small claims.
Appauling way to run a business. Feeling very let down and feel people ought to know about the fruad activity before booking to stay here as seems they are doing little to stop it!
Food was also atrocious. They did offer my friend and I dinner on the house by way of apologising, but honestly it was probably the worst meal I've ever eaten. I had an aubergine and halloumi burger (only 4 mains on the menu) and it was like it had been microwaved?? I was expecting grilled aubergine and grilled or fried halloumi. Nope - this was soggy, bland microwaved food.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$235 - $235 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandRutlandWhitwell
NUMBER OF ROOMS
10
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about The Noel At Whitwell Accommodation
What are some of the property amenities at The Noel At Whitwell Accommodation?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at The Noel At Whitwell Accommodation?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Noel At Whitwell Accommodation?
Yes, free parking is available to guests.
Are pets allowed at The Noel At Whitwell Accommodation?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.