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The Westin Rusutsu Resort

133 Izumikawa, Rusutsu-mura, Abuta-gun 048-1711 Hokkaido
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Traveller (445)
360
Panoramas (11)
Traveller (445)
360
Panoramas (11)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Westin Rusutsu Resort is a striking 23 story hotel, set in the majestic wilderness of rural Hokkaido. This luxurious hotel is perfect for large groups or families, featuring exclusively maisonette style rooms, for up to seven people.
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Property amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Ski In/Ski Out
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Spa
Airport Transportation
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Hot Tub
Golf Course
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Multilingual Staff
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Great View
Mountain View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Early Bird Special
Hotel deals
Location
Full view
Contact
133 Izumikawa, Rusutsu-mura, Abuta-gun 048-1711 Hokkaido
Name/address in local language
Getting there
Okadama Airport57 km
Chitose Airport63 km
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Reviews (241)
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118 results
Traveller rating
62
44
5
3
4
Traveller type
Time of year
LanguageEnglish
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62
44
5
3
4
Show reviews that mention
All reviews rusutsu resort lower floor the general manager snowmobile ride public bath dining options ski school main restaurant living room minor issue small refrigerator fantastic room dinner buffet family room biggest gripe rooms are huge breakfast place
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1 - 5 of 118 reviews
Reviewed 3 weeks ago

hotel website no updates for the facilities closing in November 2018, we have been there but nothing to do as the pool has been closed / 2 onsen closed 1 already, The Park are closing without any indication at the website & no body mentioned...More

Date of stay: November 2018
Thank like_travel2009
Response from WestinRusutsu, Manager at The Westin Rusutsu ResortResponded 3 weeks ago

Dear like-travel2009, Thank you very much for choosing The Westin Rusutsu Resort as your destination. We appreciate you taking time to share your experience with us on TripAdvisor. However it was truly regrettable to hear that your stay and experience were not up to your...More

Reviewed 1 November 2018

The hotel may be wonderful ski resort, golf course nearby and there is a small amusement park across the street It is far away from Sapporo or town or a city. It is very isolated. However, it is for Japanese tourist and the restaurants close...More

Date of stay: May 2018
Thank RichardHonolulu
Response from WestinRusutsu, Manager at The Westin Rusutsu ResortResponded 2 November 2018

Dear RichardHonolulu, Thank you very much for choosing The Westin Rusutsu Resort as your destination. Also we appreciate you taking time to share your experience. It is regretful to learn you experienced inconvenience during your stay. In all seasons Rusutsu Resort is filled with new...More

Reviewed 27 October 2018 via mobile

We arrived and realised that October is the quiet season as not too many guests. This turned out to be great advantage and the hotel went out of their way to make us feel welcome. Personal service at a superior level. Room is huge and...More

Date of stay: October 2018
Thank John262014
Response from WestinRusutsu, Manager at The Westin Rusutsu ResortResponded 2 November 2018

Dear John262014, Thank you very much for choosing The Westin Rusutsu Resort for your destination. Also we appreciate you taking time to share us your experience. It is delightful that you enjoyed staying at our hotel. Receiving good comment and high rating are a great...More

Reviewed 22 October 2018 via mobile

We went to this hotel from Hell Valley by our rented SUV. As I am aware they also provide free shuttle bus from New Chitose Airport to the hotel which is about 1.5 hours ride. Beautiful scenery from the hotel, e.g. the mountains and trees....More

Date of stay: October 2018
Thank Richard K
Response from WestinRusutsu, Manager at The Westin Rusutsu ResortResponded 1 November 2018

Dear Richard K, Thank you for choosing The Westin Rusutsu Resort for your recent stay. Also we appreciate you sharing your experience. It is delighted to learn you enjoyed staying with us and a beautiful nature around the hotel. Your valued comment on our hotel...More

Reviewed 17 October 2018 via mobile

Advantages 1. Hotel provides free shuttle bus service from Sapporo JR station to Westin and Rusutsu resort, reserve in advanced 2. Most of the staffs in front desk are friendly and helpful except the oldest male staff 3. Hotel rooms are super large (around 80m2)...More

Date of stay: March 2018
5  Thank tsan1210
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Questions & Answers
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Crystal W
27 November 2018|
Answer
Response from Richard K | Reviewed this property |
Hi Crystal, You may contact Orbitz directly and explain your situation. Do take note if they can help you to change to a different date and the cost of the room is higher you have to pay the differences. It is pretty... More
0
Votes
Teng C
20 February 2018|
Answer
Response from 941alvins | Reviewed this property |
Yes there is ski lesson for toddlers, there is child care services available. I have seen child care takers taking children to restaurant while the adults skiing.
1
Vote
941alvins
27 November 2017|
AnswerShow all 2 answers
Response from 941alvins |
Let me answer my own question here. Beware... overpriced 2-3 minute ride on a super skinny dog. Nothing remotely close to what I had in mind what dog sledding is... muscular well groomed well fed Alaskan malamutes or... More
0
Votes
Room Tips
"get the highest floor as possible"
like_travel2009
3 weeks ago
Read review
"In nature and isolated"
RichardHonolulu
31 Oct 2018
Read review
"Avoid the west-facing rooms in the summer"
gettingancient
25 Jul 2018
Read review
"Please ask for Golf View"
Alan6177
20 Jun 2018
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PRICE RANGE
US$252 - US$1,046 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoRusutsu-mura
NUMBER OF ROOMS
210
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