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All reviews self service beans restaurant attached to the hotel large shower member of staff great shower short stay plenty of parking a marco pierre white restaurant stayed here for two nights reception area train station hi express one night stay budget hotel an overnight stay bars and restaurants
This hotel needs to be shut down! Firstly the standards within this hotel is worse than a hostel! On check in we got checked in by Scott where firstly; his attitude towards the guests was outrageous!! We went upstairs to find the key for the...More
Room clean, bed comfortable, shower room well appointed. Visited on a freezing cold day (having prebooked) and the heating was OFF in the room. One small heater- turned it up full but room did not heat up sufficiently to make getting changed to go out...More
Reception good although public areas are very bleak. Room very nice. No bath but big shower - all looked new although there was rust at bottom of shower door. Had been told on arrival that grill would open at 6 and menu was provided in...More
Stayed here two night visiting our daughter who lives in west Kirby.its a really nice hotel .well situated in nice grounds and good parking.Its always nice when arriving ,you are welcomed with a smile ,that person was Scott on reception at the time of check...More
I stayed here with other 6 persons and we booked 2 rooms for 2 nights, saturday and sunday nights. The first receptionist was funny and we loved his way to do with guests, but we had our 1st problem on the check-in: even if I...More
Date of stay: December 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Liverpool HoylakeResponded 3 weeks ago
Thank you for taking the time to share your thoughts and experience with our hotel. Being our valued visitor, you have a keen understanding of what real hospitality means.
I am sorry you were disappointed with the room amenities, bathroom sink, and dining...More
This new build 56 bedroom hotel gives you something unique;a mix of cosmopolitan, blending with the original VictorianHouse which will house our fabulous Marco Pierre WhiteFrankies New York Italian, bedrooms …Moreand meeting rooms.The supporting infrastructure offers an eclectic mix ofrural, urban and coastal activity from sailing at the seasidetown of West Kirby to playing golf at the neighbouringRoyal Liverpool Golf Club, home to the Open Golfchampionship in 2014 following its success in 2008, tosightseeing, shopping and exploring the City of Liverpool,hailed as the best European Capital of Culture on record,also ideally placed to visit the Historical City of Chester. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
We have stayed here many times when visiting family in the area but I wouldn’t consider it a wedding venue unless it was just to accommodate guests who needed to stay over in the area. I would have the place down as more... More
We have stayed here many times when visiting family in the area but I wouldn’t consider it a wedding venue unless it was just to accommodate guests who needed to stay over in the area. I would have the place down as more utilitarian...clean, bright, and basic....and sometimes great value for money, although not always. If you mean just for accommodation rather than the ceremony or the photographs then I would say it’s fine with the exception of some of the beds, many of which are just standard doubles with lumpy, and/or bouncy mattresses, not what you expect in most hotels these days. Also I would check that they can deal with a large number of guests as when we visited recently (stayed over Boxing Day night) breakfast, which is usually fine if basic, was chaotic because of the hotel being quite full, they were running out of everything, the drinks dispenser wasn’t dispensing hot water properly, plus there was a pile of dripping wet plates…and burnt sausages. This isn’t usual but I only mention it if you have large numbers of guests involved as you need to ensure there are enough staff to look after you properly.