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Albergo dell'Agenzia
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Avg. $644 /night, 9/19 - 9/20
$644
per night
$464
per night
$283
per night
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4.5
#1 of 1 hotels in PollenzoLocation
Cleanliness
Service
Value
The Albergo dell’Agenzia arises from the idea of Slow Food and it’s particular suggested for the persons who are looking for the pleasure of good taste and ideal but surely welcoming and pleasant.The 4-star Albergo dell'Agenzia hotel is situated on the beautiful restructured neo-Gothic country estate of King Carlo Alberto of Savoy.The site also comprises the University of Gastronomic Sciences, the Wine Bank and Guido’s restaurant. The hotel itself welcomes guests to Pollenzo in an atmosphere that is once warm, friendly and why not smart.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Banquet room
Meeting rooms
Spa
Hammam
Massage
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Languages Spoken
English, French, Spanish, German and 1 more
Location
Via Fossano 21, 12042 Pollenzo Italy
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
378 Restaurants
within 10 kilometers
835Reviews4Q+A7Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Hotel is located just outside this tiny ancient Roman town, has a lovely garden and courtyard where you can eat outside. A pool and a small fitness center too.
Best is the staff, from the Management with Sabrina, to the Reception Elena and the restaurant with Christian.
We stayed 6 nights and had lovely breakfast and 3 dinners very enjoyable with a great choice of Piedmont wines.
The hotel also reserved 3 Slow Food restaurants around the area and also included in the package tickets for 3 Wine museums, Barolo, Grinzane and the hotel's.
Best is the staff, from the Management with Sabrina, to the Reception Elena and the restaurant with Christian.
We stayed 6 nights and had lovely breakfast and 3 dinners very enjoyable with a great choice of Piedmont wines.
The hotel also reserved 3 Slow Food restaurants around the area and also included in the package tickets for 3 Wine museums, Barolo, Grinzane and the hotel's.
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Date of stay: July 2020
Value
Location
Service
Room Tip:Â Garden view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albergo dell'Agenzia, Direttore generale at Albergo dell'Agenzia
Responded 6 Sept 2020
Good morning, thank you very much for your review! We are glad that you appreciated your stay at our hotel. We wait for you to come back and relax a little bit again :) Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent rooms and service
We also had a good lunch and dinner
There location is breath taking
The surroundings had a lot to offer to who loves beautiful landscapes castles old towns and wines
One improvements r point. Due to covid the breakfast is not a buffet anymore and the waitresses are running back and forth and a bit lost. It is a bit slow. You have to wait but you get all you want in the end.
Reception exceptionally nice and professional
Wonderful pool
We also had a good lunch and dinner
There location is breath taking
The surroundings had a lot to offer to who loves beautiful landscapes castles old towns and wines
One improvements r point. Due to covid the breakfast is not a buffet anymore and the waitresses are running back and forth and a bit lost. It is a bit slow. You have to wait but you get all you want in the end.
Reception exceptionally nice and professional
Wonderful pool
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albergo dell'Agenzia, Direttore generale at Albergo dell'Agenzia
Responded 25 May 2021
Thank you for your review. We are glad to hear you enjoyed the location and your stay. We will certainly follow your advice and try to improve our breakfast service, but thank you for your understanding. We will be happy to have you our guest again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What can I say? We went there with high expectations and everything was met...
Great people, beautiful place, delicious restaurant. We really relaxed in this quiet and authentic building and could easily visit by car many beautiful villages and towns in the region.
Great people, beautiful place, delicious restaurant. We really relaxed in this quiet and authentic building and could easily visit by car many beautiful villages and towns in the region.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albergo dell'Agenzia, Direttore generale at Albergo dell'Agenzia
Responded 6 Sept 2020
Dear Elisabeth, Thank you so much for your great review! It was a real pleasure having you as our guest and we hope that you will come back soon! We wait for you to come! Best regards from Pollenzo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked the most expensive suite, for two nights. The suite itself was large and very clean, however, the view is of a roof before you look beyond to see some beauty. The food for dinner was outstanding, as was our server! The problem, for us, was the service upon check-in. We had bags and our own car. There was no offer to help with bags, and no explanation about where to park. We were told we could pull the car up and THEN learned from another employee there was underground parking, which was great! Finally, two employees stepped up and brought a requested bottle of wine and were very kind. Soooooo, perhaps on any other day service may have been outstanding. We travel throughout Italy each year, by car, and this place was one of the worst experiences, for the cost.
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Date of stay: March 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is located in a beautiful context and looks beautiful from the outside and in common areas. The restaurant is really, really good and recommended. Unfortunately the rooms (at least the room I aas assigned) completely kill the beauty of the experience. Poorly furnished with old and poorly mainted furniture and especially smelling like it was built directly on a sewer. Since I was staying only for one night I did not complain, locked the bathroom door (bad smell was coming from the bathroom) and coped with it. But taking a shower in the morning was a very painful experience.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albergo dell'Agenzia, Servizi per gli ospiti/front office at Albergo dell'Agenzia
Responded 26 Nov 2023
Dear guest, we are very sorry to read your opinion and complain. We usually take great care of our rooms. We could have changed your room if we had known the problem during your stay. This helps us to improve much more. Please, come back to visit us again. Best regards from all the staff.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice hotel to stay in, excellent food, personal, pool- everything. Very helpful and knowledgable personal. They arranged tours to vist different wineyards for us for exaple. Breakfast is also very good with fresh fruits and a lot of homemade products.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albergo dell'Agenzia, Servizi per gli ospiti/front office at Albergo dell'Agenzia
Responded 20 Aug 2022
Dear guest, thank you very much for your "super" review. We wish you a nice summer and we hope to see you again for a next stay. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great room, food and service. This hotel is also a "slow food" cooking destination next to a culinary institute. Charming grounds and pool with Roman ruins on the site. In the heart of Piedmont with many famous wineries nearby
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albergo dell'Agenzia, Servizi per gli ospiti/front office at Albergo dell'Agenzia
Responded 28 Dec 2023
Dear guest, thank you to express your opinion and for your beautiful review. We wait for you for another stay. The Albergo dell'Agenzia and Garden restaurant are now closed till the 22nd January. We wish you a happy new year! Greetings from Pollenzo..ciao!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super helpful staff who gave excellent advice on where to taste wine and also reserved a great restaurant for dinner.
Fascinating, peaceful and beautiful surroundings. Comfortable rooms and beds. Good bathrooms.
Fascinating, peaceful and beautiful surroundings. Comfortable rooms and beds. Good bathrooms.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albergo dell'Agenzia, Servizi per gli ospiti/front office at Albergo dell'Agenzia
Responded 18 Jul 2022
Dear guest, thank you for your review . We are happy to read your beautiful words. We wait for you for another stay. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good hotel, large rooms. Pool is nice. The restaurant is okay, the bar very average. The spa facilities appeared to be closed, which was not mentioned on the website. Friendly staff and good breakfast.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albergo dell'Agenzia, Direttore generale at Albergo dell'Agenzia
Responded 6 Sept 2020
Dear Peter, thank you for your review. We are glad that you appreciated your stay at our hotel. we hope to see you again soon! Best regards from Pollenzo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Since the first moment when we arrived at the hotel we were treated with courtesy. We had an early checked in and we were given a free room upgrade.
The room was amazing (nice, comfortable, clean and with great A/C and super bed). The hotel is really nice and the location superb.
The pool area is also quite nice and we enjoyed a swim to fight the super hot day. What was missing was a pool bar, which is a pity.
Overall it was a great experience, well done to all the staff and we will definitely go back
The room was amazing (nice, comfortable, clean and with great A/C and super bed). The hotel is really nice and the location superb.
The pool area is also quite nice and we enjoyed a swim to fight the super hot day. What was missing was a pool bar, which is a pity.
Overall it was a great experience, well done to all the staff and we will definitely go back
Read more
Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albergo dell'Agenzia, Servizi per gli ospiti/front office at Albergo dell'Agenzia
Responded 12 Aug 2022
Dear guest, thank you very much for your beautiful review. We wait for you for another stay and we wish you a happy continuation of summer. Best regards!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good morning,
At Bra station there will be taxis out of it - we are cooperating with Taxi Langa since long time, so you can come to Pollenzo with them. The cost will be 15 Euros (Bra-Pollenzo).
If you need more Assistance in order to book it, you can contact us directly by mail or by phone.
We are at your disposal.
Kindest Regards.
Buongiorno,
al momento la nostra area relax non è disponibile, seguendo il protocollo anti-contagio.
E' disponibile la piscina esterna ed è attivo il servizio massaggi su richiesta.
Cordiali saluti
La colazione è talmente ricca di proposte che credo di sì.
Buongiorno,
Con piacere le confermo che il nostro chef avrà dei piatti alternativi alla carta da proporre ai celiaci.
Per quanto riguarda la Banca del Vino, non è necessaria la prenotazione: la visita è autonoma (ingresso gratuito) ed è possibile effettuare delle degustazioni al termine della stessa (valore della degustazione: da 2 a 6€ a seconda del vino degustato).
Siamo a sua completa disposizione per qualsiasi informazione aggiuntiva.
Cordiali saluti.
Albergo dell'Agenzia****
"I'd request a room on the 1st floor, the views from the second floor rooms are obscured by the roof line"Read full review
PRICE RANGE
$288 - $454 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
albergo dell`agenzia hotel pollenzo
LOCATION
ItalyPiedmontProvince of CuneoPollenzo
NUMBER OF ROOMS
47
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingALBERGO DELL'AGENZIA | UPDATED 2023 Hotel Reviews & Price Comparison (Pollenzo, Italy) - Tripadvisor
Frequently Asked Questions about Albergo dell'Agenzia
Which popular attractions are close to Albergo dell'Agenzia?
Nearby attractions include Museo della Magia (4.3 km), Belvedere di La Morra (5.9 km), and Castello Reale Di Pollenzo (0.03 km).
What are some of the property amenities at Albergo dell'Agenzia?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Albergo dell'Agenzia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Albergo dell'Agenzia?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Albergo dell'Agenzia?
Conveniently located restaurants include La Cantina Vineria con Cucina, Agnulot Il Ristorantino, and Trattoria Pane e Vino.
Are there opportunities to exercise at Albergo dell'Agenzia?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Albergo dell'Agenzia located near the city centre?
Yes, it is 0.5 km away from the centre of Pollenzo.
Are any cleaning services offered at Albergo dell'Agenzia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Albergo dell'Agenzia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Albergo dell'Agenzia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.