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Unfortunately we had changes in our plans and had to find a place near Malpensa Airport for 2 nights. Used Booking.com and arrived with my wife and 10 yr old son at 9 PM. at the hotel. No restaurant so we walked 10 minutes to...More
Thank André F
Response from MalpensaInn, Responsabile relazioni con la clientela at Malpensa InnResponded 4 weeks ago
Dear Mr Andrè F,
we are sorry for the inconvenience and for the problems caused by the malfunctioning of the air conditioning system, we would like to point out a couple of things that You highlighted.
The Hotel is not abandoned, as our staff told...More
My wife and I booked this hotel to be close to the airport for our return flight to Australia the day after.
We were attracted to many things promoted and not the least of which is the availability of a shuttle service from the airport...More
Response from MalpensaInn, Responsabile relazioni con la clientela at Malpensa InnResponded 12 July 2018
thank You for sharing Your experience at Malpensa Inn.
We are sorry for the inconvenience with the shuttle service: the problem has already been addressed, we are really sorry for the excessive time You spent waiting for it.
For what concerns 'FOOD', we...More
Stayed here just overnight. Clean & comfortable room, but strangely, it is not possible to eat here, apart from breakfast.
If you’re looking for somewhere to sleep, it’s OK. Friendly and helpful staff.
To eat, there’s il Pizzarante about 500m walk away. See separate review...More
Enjoy the clean and very cheap room with a private parking just outside the room! Friendly staff especially Mr. Luigi in the reception. Everything you need is available. Malpensa Airport is just 5 minuets away !
Malpensa Inn proved a good overnight MXP motel. The room was clean and orderly, and the parking RIGHT in front of your room.
We left too early for the breakfast starting at 5am. For the evening before, the minibar in the room, and the wine...More